Bobby Nakanelua provides a recommendation letter for Bob Kinamon. The letter summarizes that Bob works as an Operations Analyst/IT Specialist at Fort Knox, where his responsibilities include monitoring mainframe systems, scheduling jobs, and troubleshooting hardware and software issues. Although Bob came from a legal compliance background and had been out of IT for 12 years, he quickly learned the operations role. The letter also notes that Bob is a dedicated and dependable employee who works weekends and holidays and continues his training. Bobby recommends Bob as a great contributor who would please any potential employer.

1. 23 September 2015
Bobby Nakanelua
1600 Spearhead Division Ave
Fort Knox, KY 40122
To Whom It May Concern,
Bob Kinamon works as an Operations Analyst/IT Specialist with my team at Fort Knox, Human Resources
Command (HRC), and Personnel Information Systems Directorate (PERSINSD).
Working 2nd Shift at the NOC (Network Operations Center) he was responsible for day to day
mainframe operations. This included monitoring the mainframe system and database servers,
scheduling programs/jobs through the CA-7 scheduling system, and alerting systems and applications
support for any abnormal program errors or hardware/software problems. Trouble shooting and
correcting any and all malfunctions both hardware and software and documenting them to pass on to
other shifts was also just part of his normal duties.
Although coming from an Information Systems Mainframe background, when Bob started on my team in
March of 2012, he had been in the Legal Compliance field and had been out of Information Systems for
some 12 years. Bob not only showed that he could pick right up where he left off but he has become a
valuable asset to our 2nd shift team learning all aspects of Operations quickly and accurately. He not
only works 2nd shift but has made himself available and has worked most if not all weekends and
Holidays showing his loyalty and dependability. He also continues to take and pass all required classes
due to his security level and stays conscience of his importance working for the DOD (Department of
Defense).
With his abilities, adaptability, and dedication, Bob would make a great contributor to any team. I have
no doubt anyone would be exceptionally pleased if they hire him. If you have any questions, please feel
free to contact me at 270-312-5262.
Sincerely,
Bobby Nakanelua
Service Delivery Manager, DCMB Operations