- Need picture of a hand shake with a person in a suit and jeans + shirt
Billions of texts sent dailyPervasive in both personal and work lives Yet for work, employees forced to use personal numbers to textAnd they must give out business cards that are complicated with three business numbers when it could be just one business number for voice, fax and text
Alex’s bank uses RingCentral phone systemAlex has one business numberNaveen’s voice over: Imagine there’s a mortgage broker named Alex. He works for a national bank.Alex is helping Julie refinance her home at a lower interest rate.Alex gives Julie his card with one business number and asks her to fax him her loan documents asap.
Julie texts Alex her loan documentsAlex forwards loan docs to processing departmentNaveen’s voice over: Julie faxes Alex the forms. She then texts him to make sure he got them. Alex, who is in a meeting, sees her text pop up on his smartphone. He goes to his RingCentral app and sees her fax.He forwards the fax to the processing department. He then texts the department to ensure that the first person who sees the fax starts to process the loan.Alex then responds to Julie’s textJulie feels instant relief knowing that the bank is moving quickly.Alex feels empowered knowing that he was efficient and provided excellent customer service even while in a meeting.
Naveen’s voice over:And Alex is not alone. All of the other brokers at all the bank’s branch offices also use one business number to efficiently and professionally communicate with clients and colleagues however they want, wherever they are, on whatever device they prefer.So not only can you text with your mortgage broker, but imagine being able to text your bank’s 1-800 # on their website and ask them questions and get a response. You should be able to do this and can with Business SMS integrated into a company’s business phone system.