Rick Stevens has over 15 years of experience in emergency services and business management. He currently serves as the Director of Operations for Greater Texas EMS, where he supervises 40 professionals and has increased the company's call volume and staff. Prior experience includes serving as District Paramedic Supervisor for Allegiance Ambulance and Fire Chief for the Punkin-Evergreen Volunteer Fire Department. He holds a Bachelor's degree in Business Administration and Healthcare Management.
1. RICK A. STEVENS Business Management
11705 W. Small OaksLane (832) 797-3292
Willis,TX77378 rick.pevfd@gmail.com
CAREER SUMMARY
Over 15 years’ experience in the HSE / EmergencyServicesfield, witha strongbackground in business management, incident
management, emergencyanddisaster response, andsafetyand riskassessment. I amespeciallyinterestedinsecuring a
position in logistics management.
SKILLS & QUALIFICATIONS
Experience as Medic, Paramedic, Disaster Responder, Fire Chief, HSE Assessment & Management
Volunteer Firefighter / First Responder / Combat Medic
Ambulance andemergencyresponse personnel management
Liaison withgovernmental agencies, law enforcement agencies and fire departments
Close working relationships withcommunityleaders and county-wide management
Disaster Response Management
Exemplarytime, task andstaffmanagement abilitiesand coordinating skills
Highlyethical withcareful attention to detail andexecutionof action plans under duress
Familiaritywith local, county, state, andfederal health / safetylaws andregulations
Outstanding written and verbal communications skills
Natural leadershipabilities coupled witha strongteam-work ethic
Proficient use of MS Office, Windows, Internet andemail
Highlycapable decisionmakingandeffective acting in highpressure situations
PROFESSIONAL EXPERIENCE
Director Of Operations
Greater Texas EMS, Houston, TX April 2016 - Present
Management ofEmergencyMedical Services agencyfor a private ambulance service. Superviseda teamof 40 professionals,
includingEMS professionals. Superior Organizational skills and managinghumanresources, qualityassurance, customer
relations, employee scheduling and dispatchingandvehicle maintenance. Companycalls increasedunder mymanagement
from 200 calls a monthto 400 calls andwe have increasedstaff by32 employees.
DISTRICT SUPERVISOR
Allegiance Ambulance, Coldspring, TX Feb 2012 – Present
Serves as District Paramedic Supervisor for SanJacintoCounty, managingthree (3) ambulances indailyoperations. Position
requiresproviding narcotic securityand distribution per DEA guidelines. Oversees qualityassurance and accurate reporting for
all medical records. Provides disciplinaryaction as required. Ensures the smoothoperation of the 911 system inconjunction
with fire andlaw enforcement agencies. Reviews anda ddresses safetyconcerns;reports workplace injuries as required.
Participatesindisaster planningandmanagement in partnershipwith the CountyEmergencyService District andOffice of
EmergencyManagement.
ELECTRO-POLISH TECHNICIAN / HSE MANAGEMENT
Ultra Clean, Houston, TX Aug 2014 – April 2016
Cleans, repairs, and polishes metal at the microscopic level to obtainFDA compliance inmixing containers for medication ,
chemicalandfood preparation. Set up confinedspace rescue, lockout/tagout of workareasincases of safetyviolation,
multiple gas puritymonitoring, andmedical treatment / rescue standbyfor jobsites.
FIRE CHIEF
Punkin-Evergreen Volunteer Fire Department, New Waverly, TX July2012 - Present
Maintains all operations for this38-member volunteer fire department. Writes grants, maintains and updates operations
guidelines, helps planandmanages annualbudget andmaintains financialrecords, personnelrecords, andannual physical
assessments. Ensures safe operations onthe fire groundandduring training. Commands fire ground assessments and
operations, pre-disaster training, andmanagement indirect contact with the Office of EmergencyManagement, ESD and Deep
East Texas RegionalAdvisoryCouncil. Responds as Paramedic / Firefighter to anyemergencydispatched withinWalker
County.
CRITICAL CARE PARAMEDIC SUPERVISOR
K & G EMS, Houston, TX Oct 2009 – April 2012
2. Rick A Stevens page 2
Managedthe dailyoperations of the critical care program. Handled public educationand marketing. Authored standard
operations guidelines, procedures andmedical protocols for the company, increasingthe qualityof treatment and care for
patients resultinginincreases incompanyrevenue. Treatment andcare of high acuityICU / unstable patients ina transfer
setting.
Professional Experience, continued…
OWNER / OPERATOR
Gulf Coast Safety Solutions, Spring, TX Sept 2010 – Oct 2013
Professional consulting business for large industrial companies, reviewing, assessingandmaking recommendations on HSE
issues. Draftedsafetyprocedures andpolicymanuals, protocolsandequipment procedures to ensure maximumsafetyfor
personnel andproperty. Researchedcompanyproceduresand policies to improve OSHA / NIOSHA standards, andto meet or
exceed county/ state regulations and requirements. Conductededucation andtrainingon medical, safetyandfire issues and
concerns.
COMBAT MEDIC / HEALTHCARE SPECIALIST
U.S. Army Reserves, Conroe, TX July2005 – Aug 2013
Healthcare Specialist managing medical issues for reserve unit. Trained combat medics, supervised andadministeredmedical
treatment andclinical care for soldiers. Instructor for combat life-savingcoursesfor non-medical soldiers.
EDUCATION
Bachelors of Science -Business Administration and Healthcare Management, ArgosyUniversity, Phoenix, AZ. September 2015.
Associate in Nursing (R.N.), Excelsior College, Houston, TX. Currentlyenrolled. Completiondate: December 2016.
Healthcare Specialist, U.S. Army Reserves, Fort SamHouston, SanAntonio, TX, 2006
Paramedic Medicine / Fire Fighter Technical Diploma, Lakeshore Technical College, Cleveland, WI, 2000