Synexus is a clinical research organization that operates dedicated research centers and affiliated sites around the world. It specializes in patient identification, recruitment, and retention for clinical trials. Synexus aims to reduce costs and improve trial timelines through its dedicated research center model and focus on patient engagement and quality management systems. Its global network, experienced staff, and track record demonstrate effective performance across many therapeutic areas.
2. What is Synexus?
Why Synexus Exists
Synexus Business Models
• Dedicated Research Centre Model
• Affiliated Site Model
Where Synexus is located
Patient Engagement – Our Approach
Our Clinical Experience
Synexus Quality Management System
Why does Synexus Succeed?
Useful Information
Contents
3. Synexus is a unique company that excels in the
identification, recruitment and retention of
patients in our own clinical sites, on behalf of
leading pharmaceutical companies and contract
research organisations.
Together for the future of health
What is Synexus?
4. Old Model – Why Synexus Exists
80,000
sites involved in clinical
research
$50,000
spent opening each site
11%
of sites recruit
0
patients
60%
of sites recruit
1
or less patients
86%
of clinical trials do not finish
on time
5. Locations:
Synexus operates a dedicated research centre model in UK, Bulgaria,
Germany, Hungary, Poland, Romania and South Africa.
Benefits:
The model allows Synexus to recruit large volumes of high quality
patients at a low number of sites.
Results in higher average numbers of patients per Synexus site
compared to the industry average.
By reducing the total number of sites within a study the model allows
Synexus to offer a cost-effective solution to Sponsors and a competitive
advantage to Clinical Research Organisations.
Dedicated Research Centre Model
6. Locations:
In addition to the DRC model, Synexus operates an affiliated site model
in South Africa, Bulgaria, Ukraine and India to offer a wider reach to
patients across these countries. Synexus has an operational
infrastructure within these countries and established relationships with
external sites and Principal Investigators.
Benefits:
The model supports higher access to patients within these sites via the
Synexus global recruitment strategy.
Affiliated sites work within the Synexus Quality Management System
(SQMS) to provide the high quality service and data our customers
expect from any Synexus site.
Affiliated Site Model
7. Superb, modern facilities that make
patients feel at-ease
State-of-the-art medical equipment
Purpose designed offices for visiting
monitoring staff
Significant investment to achieve the
ultimate efficiency gains
Central to our innovative methodology
Dedicated Research Centres
8. 130 highly experienced principal
investigators
174 dedicated nurses caring for our
patients
All staff are fully trained and
committed to good clinical practice
(GCP)
Every input double-checked by data
coordinators
Highest possible standard of care
Equally Dedicated Staff
9. Our attention is focused entirely on
conducting clinical trials
Centralised project management and
operating procedures ensure consistent
quality worldwide
Flexibility to meet the specific needs of a
study
Continuous cycle of training, analysis, review
and improvement
One point of contact and one contract for the
entire trial
A total solution with every step streamlined
The Power of Focus
10. Global Network of
25 Dedicated Research
Centres
&
46 Affiliated Sites
UK (8)
Poland (6+1)
Germany (4+2)
South Africa (4+6)
Hungary (1+4)
Romania (1)
Bulgaria (1+2)
Ukraine (+6)
India (+25)
Global Reach
11. We apply the highest standard of care through their journey with
Synexus
Comfortable waiting rooms
with drinks, snacks & TV
Modern, fully equipped
consulting rooms
Attention on retention.
Patient transport provided
to and from our centres
Close liaison with GP
Detailed patient feedback helps us ensure quality of service
Our Patients are our Number 1 Priority
14. We Access and Engage our Patients
Various approaches are used to target approximately
1 million patients within a 30 mile radius of each site
Advertising
• Write to patients from
commercial databases
• Integrated approach (print,
online, radio & TV)
Collaboration for Referrals
• Strong links with professionals
& patient groups to encourage
participation
• Specialist referrals from
cooperating doctors pharmacy
Patient Database
• 630,000+ patients expressed
interest in trials
• Across key TAs and
countries
Community Awareness
• Posters & Leaflets in GP
practices, hospitals, etc.
• Outdoor advertising on
billboards, buses, taxis
• Social media education
GP Relationships
• Engage participating
local GPs to write to
potential patients with
ethically approved letter
Community Liaison
• Interaction with patient
groups and health fairs
• Recruitment team visit
local; centres / clinics
15. Engaging Patients From The Start
The patient journey
Patients respond to local
recruitment activities and are
tele-screened to assess
specific requirements.
Suitable patients are booked
into the clinic
A non-study visit in which the patient’s medical
condition is characterised
A pre-study visit in which the study and procedures
such as consent are explained
GP SDV initiated to confirm medical history
GP
SDV
Qualified Patient
19. The aim of the Synexus Quality Management System (SQMS) is to
achieve excellence in data quality for all our customers. We want to:
Protect patients (care, confidentiality)
Meet and exceed customer expectations
Achieve efficiencies through standardisation across the organisation
This is achieved using a global document system comprising of:
Company Policies
Corporate Operating Procedures
Standard Operating Procedures
SQMS ensures consistency of activities across all Synexus sites which, in
turn, ensures that the highest standard of clinical research is achieved.
Synexus Quality Management System
20. Conduct all trial activities at our own sites with dedicated
Synexus medics, nurses and support staff
Proactively recruit patients into clinical trials
Manage patients throughout the total study lifetime
Significant cost and time reductions across studies
and entire development programmes
Underpinned by the Synexus Quality Management System
Why Does Synexus Succeed?