SlideShare a Scribd company logo
1 of 13
Download to read offline
INTRODUCTION
We recognise many of the challenges
currently facing the healthcare economy
and our solutions are tailored to offer
access to capital for investment and the
flexibility to adapt to changing demands
as they emerge from region to region.
We are excited that we can continue to
work with our NHS clients to build on
existing service arrangements and plan
robustly for future provision. We seek to
enhance and improve our performance
continuously, developing services and
making investments that will deliver
sustainable long term provision for our
customers and patients.
Weunderstandthechanginghealthcare
environmentandwerespondtothe
challenges healthcareorganisations face.
Richard Bradford, CEO, InHealth Group
At InHealth we have developed a full range of diagnostic
services and built on over 25 years of strong relationships
with our customers to support services for their patients.
3
25YEARSOF STRONG
RELATIONSHIPS
5
THE
INHEALTH
GROUP
InHealth is the UK’s leading independent provider
of managed diagnostic services to the NHS and to
independent private sector customers.
A privately owned company with over 25
years proven experience in developing
strong relationships with the public sector
and delivering market leading clinical
solutions, we now have over 350 sites
across the UK. With over £125m revenue
in the last year and over £70m assets
including 70 fully mobile diagnostic
scanners we are continuously re-investing
in our diagnostic infrastructure. An
Investor in People, we strive to help our
dedicated network of staff achieve the
highest possible standards of professional
skills, knowledge and development.
THE FOUR CORE VALUES
SITESACROSS THE UK
35070FULLY MOBILE
DIAGNOSTIC
SCANNERS
Fresh Thinking Care
Trust Passion
Built on the foundation of four core values:
InHealth provides an unparalleled level of care and service to patients,
and constantly strives to innovate and improve.
Our workforce comprises hundreds
of dedicated people with significant
experience in successful healthcare
projects. Teamwork is the key to our
success, and InHealth provides a friendly
and stimulating environment that promotes
effective collaboration.
We place a high priority on continuing
professional development and have a
strong commitment to clinical training and
education that nurtures a highly supportive
learning culture to encourage mobility and
progression within the organisation.
As a consequence we have a highly
trained, enthusiastic and motivated
workforce drawn from the UK and
overseas, that is dedicated to delivering
outstanding patient care.
The quality of InHealth’s delivery depends on the quality of
our people, and we strive to help them achieve the highest
possible standards of professional skills and knowledge.
7
Ourfreshthinkingapproach
isdemonstratedbyproviding
innovativesolutions.
ACHIEVING THE
HIGHEST
LEVELS OF
PROFESSIONAL
STANDARDS
INHEALTH - OUR PEOPLE
•	Echocardiography
•	 Cardiac MRI/CT
•	Rotablation
•	 Myocardial Perfusion Scintigraphy
•	 Optimal Coherence Tomography
(OCT)
•	 Fractional Flow Reserve (FFR)
•	 Pacemaker Insertion
•	 Percutaneous Coronary Intevention
(PCI)
•	 Cardiac Angiography
•	 Ambulatory Monitoring
•	 Intravascular Ultrasound (IVUS)
•	 Electrophysiological Studies
9
CONTINUOUSLY
DEVELOPING
SERVICE
OFFERING
INHEALTH - OUR SERVICES
InHealth delivers an innovative, in-house, managed diagnostic service
to partners and customers across the UK in a wide range of settings
offering access at all stages of the patient pathway.
Our continuously developing service offering includes:
INVASIVE CARDIAC
PROCEDURES
DIAGNOSTIC
IMAGING
•	 X Ray
•	DEXA
•	CT
•	Mammography
•	Ultrasound
•	Endoscopy
•	Radiology
•	PET-CT
•	MRI
OTHER
SERVICES
•	 Managed Equipment
Services (MES)
•	 Audiology & ENT	
•	Phlebotomy
•	 Blood Pressure Monitoring
•	 Vascular Doppler	
•	ECG
•	 Image Reporting	
•	 BNP
11
Allofourservicesaredelivered using the
latesttechnologiestoprovidethe most
effectiveandefficientsolution to our
partnersandtheirpatients.We continually
investinthemostadvancedtechnology
andstate-of-the-artdiagnosticequipment.
Ourdiagnosticandimagingcentresacross
theUKaresupportedbytheworld’sleading
manufacturersincludingGE,Philips,
Siemens,ToshibaandHitachi.
INHEALTH -
A COMMITMENT
TO DELIVERY
SUPPORTED
BY THE
WORLD’S
LEADINGMANUFACTURERS
13
Patients shape what we do and how we
do it. Giving patients more choice about
how, when and where they receive
their treatment is a cornerstone of the
Government’s health strategy, and the
bedrock of all we do at InHealth. We
are committed to helping our partners
improve the patient pathway and
experience through greater efficiency,
accessibility and choice, providing
greater access to services as close to
the patients’ home as possible.
Patient feedback is key to understanding
exactly how well we achieve our
objectives. We actively seek this and act
upon the results to improve our services
and operational excellence. We learn
from our patients’ comments and work
hard to constantly improve our staff
and facilities and thus our services to
patients and carers. As a trusted partner
we take a long term view and this allows
us to develop and maintain strong
relationships with staff, customers,
suppliers and stakeholders.
PATIENT CARE IS AT THE HEART OF OUR SERVICE DELIVERY
INHEALTH -
A COMMITMENT TO PARTNERS
INHEALTH -
A COMMITMENT TO PATIENTS
InHealthworksinclosepartnership
withNHSTrustsacrosstheUKproviding
specialistdiagnosticsolutions.
OUR BUSINESS IS ABOUT BUILDING PARTNERSHIPS WITH OUR CLIENTS
Where we design, construct and manage
the entire facility leaving you to focus
entirely on the patient. Becoming a partner
with InHealth allows a hospital, Trust or
other clinical provider to benefit from the
most advanced imaging facilities including
MRI, CT and PET-CT but without the worry
or risk of a substantial financial investment.
Fixed site solutions are not suitable for all
healthcare providers. We can offer a mobile
site alternative, where one of our fleet of
mobile scanners - including CT, MRI,
PET-CT, Ultrasound, Digital Mammography,
X-Ray, Audiology and DXA Scanning, can
be on site as and when required. InHealth
also has the largest cardiac fleet of its kind
in Europe.
Where we offer a range of interim solutions
for our clients whose needs are temporary
or short term, but beyond basic mobile
capability.
All InHealth processes are proven
and accountable, supporting high
quality service delivery and extensive
performance reporting. We work against
Key Performance Indicators with every
partner and are constantly reviewed
by independent clinical assessors. We
manage referrals centrally on our partners’
behalf via a straightforward and efficient
system to ensure optimum use of facilities
and resources.
FIXED SITE
PARTNERSHIPS
MOBILE SITE
PARTNERSHIPS
INTERIM
PARTNERSHIPS
•	 Plan and design
•	Construction
•	 IT Networking
•	 Clinical staff provision
•	 Procurement
•	 Stock inventory management
•	 Equipment maintenance
•	 12 month - 5 year contract and beyond
•	 Key performance indicators to
measure service quality
Quality and clinical excellence is at the
core of our services. As a result clinical
governance is a board level responsibility,
supported by a network of independent
clinical advisors who provide strategic and
operational guidance as well as quality
assurance, supported by The InHealth Way.
InHealth is committed to widening patient access to
clinical services with the provision of a range of flexible,
high quality diagnostic solutions across the UK.
15
The InHealth way is an in-house framework
that defines excellence within each and every
service that we deliver. It governs our whole
philosophy and approach and ensures we
maintain consistently high standards within
a culture of continuous improvement. It is
a dynamic framework, which evolves as
our range of services and our customers’
requirements change.
The InHealth Way has a set of supporting
strategies that are required to be
progressively delivered by all our centres.
An essential component of the programme
is the ability of our centres to prioritise
those developments and improvements
that are fundamental, mandatory
requirements, above those that are
selective or configuratively based on local
needs and priorities.
InHealth has JAG accredited
Endoscopy units, is a CoRIPS Partner,
is IG SoC accredited, BSE accredited in
Echocardiography, and ISO27001 accredited
in Information Security Management.
InHealth services are provided by highly
qualified staff using the latest state-of-the-
art equipment, operated under stringent
Department of Health and governance
protocols, thereby providing unsurpassed
innovative, in-house, managed services to
partners and patients.
INHEALTH -
A COMMITMENT TO EXCELLENCE
Qualityandclinicalexcellence
isatthecoreofourservices.
ACHIEVING
RESULTS
THROUGH
STATE-OF-THE-ART
TECHNOLOGICAL
ADVANCES
CQC
REGISTERED
We strive to be open and honest in
communicating our policies, strategies,
targets, performance and governance
to our stakeholders.
All InHealth employees are committed
to corporate and social responsibilities
demonstrated by their integrity in their
day to day work, and through their work
with charities, communities and annual
environmental projects.
InHealth actively promotes equality and
diversity across the organisation focusing
on the development of staff, providing
safeguards to ensure that all employees
are treated with respect. Our values of
trust, passion, fresh thinking and care
are central to all that we achieve and are
embraced by all our staff.
Our environmental policy is continually
reviewed to ensure that it reflects changes
in regulation and best practice.
At InHealth we are committed to transparency and
ethical behaviour in all our activities, as well as
making a positive social, economic and environmental
contribution to the community in which we operate.
17
Weaimtocontinuallymanagetheimpact
ofouroperationsanddevelopinitiativesto
improveourenvironmentalfootprint.
INHEALTH -
A COMMITMENT TO DELIVERY
INHEALTH
ACTIVELY
PROMOTES
EQUALITY AND
DIVERSITY
ACROSS THE
ORGANISATION
19
INHEALTH -
A COMMITMENT TO THE FUTURE
At InHealth we understand
the future requirements of
healthcare services and the
challenges that will bring.
Our vision is to make healthcare and
diagnostics better for patients, delivering
excellence in everything that we do.
•	 Continually investing in growth
& technology
•	 Improving the diagnostic pathway for
an enhanced patient experience
•	 Employing, developing and investing
in a diverse and highly qualified
team of clinical experts to maintain
clinical excellence
We aim to do this by:
WE MEET OUR
CUSTOMERS’
NEEDS BY BEING
FLEXIBLE,
RESPONSIVEAND
EFFICIENT
Wehavebeenworkingin
partnership withInHealthfor
around 15 yearssincebuildingour
firstcathlab.Thisisthenextstep
and iscentred around thepatient,
improvingthecarewedeliverfor
thelocalcommunity.
Theunithasdirectaccessto
ambulanceservices,so patients
cangettreatmentimmediately.A
hugeamountofworkhasgoneinto
makingthisbuildasuccessandI’d
liketo thankthemall.
InHealthhasbeeninvaluablewith
theirprofessionalinputandwe
nowlookforwardto workingwith
themto delivertheseimportant
servicesto ourpatients.
Thisisthefinalpieceofourjigsaw.
Thismeanswecando top-to-tail
cardiactreatmenthereinBurton.
Thisfacilityallowsusto consider
doingcomplexpacemaker
proceduresonpatientswith
dysfunctionalhearts.
Ifweareinthesituationwhere
wewanttodosomething,such
asintroduceanewserviceand
wecanjustifyit,Iknowwewill
getresponsivesupportfrom
InHealthtohelpimplementit.
Thatconfidenceandrespectis
veryimportant.
...AND WHAT THEY SAY ABOUT US
21
Combining experience
with an unsurpassed
expertise in the delivery of
cardiac services, InHealth
collaborated with the
Ashford & St Peter’s NHS
Foundation Trust to provide
funding, knowledge
and skills to establish an
enhanced cardiac service.
This included angiography,
PCI and vascular
capabilities using state-of-
the-art Siemens equipment
and clinical expertise
delivered to all patients in
one local unit.
ASHFORD &
ST PETER’S NHS
FOUNDATION
TRUST
InHealth and the
Thistlemoor Medical
Centre deliver a
Community Endoscopy
Service operated from
a purpose built, JAG
compliant facility offering
transnasal gastroscopy,
oral gastroscopy, flexible
sigmoidoscopy and
colonoscopy, with results
sent back the same day to
both referrer and patient.
THISTLEMOOR
MEDICAL CENTRE
PETERBOROUGH
InHealth partner with
Nottingham University
Hospitals Trust and Mid
Trent Cancer Services in
the UK’s first public-private
partnership. The specialist
unit provides state-of-the-
art PET-CT and integrated
cyclotron services. As a
clinical centre of excellence
and training it features 3
patient preparation rooms
plus a lecture theatre,
and houses radiotherapy
planning equipment, a
cyclotron which enables
on-site medical imaging and
a 64-slice PET-CT scanner,
one of the most powerful and
precise currently available.
NOTTINGHAM
UNIVERSITY
HOSPITALS TRUST
A state-of-the-art cardiac
catheterisation laboratory
and chest pain unit was
opened in February 2013
in partnership with Burton
Hospitals NHS Foundations
Trust. A cardiac diagnostic
and treatment centre,
it provides facilities for
the Trust cardiologists to
diagnose and treat patients
experiencing chest pain,
both acute and non-
emergency.
BURTON NHS
FOUNDATIONS
TRUST
Dr. David Fluck, Medical Director,
Ashford & St Peter’s NHS Foundation Trust
Dr. Howard Why, Lead Consultant Cardiologist,
Burton Hospitals NHS Foundation Trust
Dr Rahul Dharmadhikari,
Consultant Radiologist And Clinical Lead,
Northumbria Healthcare NHS Foundation Trust
Ourprovenhistoryofbuildingrelationshipshas
establishedusasahealthcaresupplierofchoice
INHEALTH - OUR CUSTOMERS...
23
INHEALTH - OUR ACCREDITATIONS
2012 2013 2014Our community based
services have recently been
used as a reference for the
Department of Health’s
initiative for diagnostic tests
to be provided closer to
home, through Any Qualified
Provider contracts.
HEALTH INVESTOR AWARDS
WINNER
Diagnostic Provider of the Year
HEALTH INVESTOR AWARDS
FINALIST
Excellence in Training Awards
LANG & BUISSON
WINNER
Primary Care and
Community Services Provider
CARE INTEGRATION AWARDS
FINALIST
CARE INTEGRATION AWARDS
FINALIST
HEALTH INVESTOR AWARDS
WINNER
Diagnostic Provider of the Year
HEALTH INVESTOR AWARDS
WINNER
Diagnostic Provider of the Year
LANG & BUISSON
WINNER
Independent Healthcare Awards
We have a strong understanding of the
needs of Clinical Commissioning Groups
(CCGs) and GPs through our track
record in providing contracts such as
the London NHS Diagnostic Service. We
integrate with primary care providers and
CCGs to operate a seamless end-to-end
service, whether from a GP practice, a
community health centre or a community
hospital. We are fully committed to
on-going investment in technology which
delivers clinically dependable results,
safely, efficiently and cost effectively.
WE ARE FULLY
COMMITTED TO
ONGOING
INVESTMENT
IN
TECHNOLOGY
For more information on InHealth please contact:
+44 (0) 1494 560 000 info@inhealthgroup.com www.inhealthgroup.com
Weseektoenhanceand improveour
performancecontinuously, developing
services and making investmentsthatwill
deliversustainablelongtermprovisionfor
ourcustomers and patients.

More Related Content

What's hot

Cms cape focus brochure_sngl_we
Cms cape focus brochure_sngl_weCms cape focus brochure_sngl_we
Cms cape focus brochure_sngl_wegrouperclients
 
Avant Healthcare Professionals Overview
Avant Healthcare Professionals OverviewAvant Healthcare Professionals Overview
Avant Healthcare Professionals Overviewbhudson64
 
The Lean Transformation at Cardinal Health
The Lean Transformation at Cardinal HealthThe Lean Transformation at Cardinal Health
The Lean Transformation at Cardinal HealthLean Enterprise Academy
 
How to Transform Your Orthopedic Program Into A Destination Center
How to Transform Your Orthopedic Program Into A Destination CenterHow to Transform Your Orthopedic Program Into A Destination Center
How to Transform Your Orthopedic Program Into A Destination CenterWellbe
 
Patient access services 2015 annual report
Patient access services 2015 annual reportPatient access services 2015 annual report
Patient access services 2015 annual reportJaclyn Kelly
 
Ancillary Revenue Solutions for Clinics Paradigm Shift
Ancillary Revenue Solutions for Clinics Paradigm ShiftAncillary Revenue Solutions for Clinics Paradigm Shift
Ancillary Revenue Solutions for Clinics Paradigm ShiftArney Benson
 
Annual Report 2015 FINAL 5
Annual Report 2015 FINAL 5Annual Report 2015 FINAL 5
Annual Report 2015 FINAL 5Nayab Haider
 
Quality Report 2015-2016 PDF FINAL
Quality Report 2015-2016 PDF FINALQuality Report 2015-2016 PDF FINAL
Quality Report 2015-2016 PDF FINALOmer Kemal
 
MEDICAL ANSWERING SERVICE
MEDICAL ANSWERING SERVICEMEDICAL ANSWERING SERVICE
MEDICAL ANSWERING SERVICESecondChurch069
 
Medical Answering Service
 Medical Answering Service Medical Answering Service
Medical Answering ServiceJulie Pomeroy
 
The Flinders journey into a Lean Healthcare Future
The Flinders journey into a Lean Healthcare Future The Flinders journey into a Lean Healthcare Future
The Flinders journey into a Lean Healthcare Future Lean Enterprise Academy
 
CNO Summit 2015 - Peering into the future of NHS Providers, David Dalton
CNO Summit 2015 - Peering into the future of NHS Providers, David DaltonCNO Summit 2015 - Peering into the future of NHS Providers, David Dalton
CNO Summit 2015 - Peering into the future of NHS Providers, David DaltonNHS England
 
Rehab Select Rehabilitation Centers
Rehab Select Rehabilitation CentersRehab Select Rehabilitation Centers
Rehab Select Rehabilitation Centersrehabselect
 
Sarah Almeida Sample Work_Jan13
Sarah Almeida Sample Work_Jan13Sarah Almeida Sample Work_Jan13
Sarah Almeida Sample Work_Jan13Sarah Almeida
 

What's hot (19)

HUC Annual Report_final (low)
HUC Annual Report_final (low)HUC Annual Report_final (low)
HUC Annual Report_final (low)
 
Kano
KanoKano
Kano
 
Cms cape focus brochure_sngl_we
Cms cape focus brochure_sngl_weCms cape focus brochure_sngl_we
Cms cape focus brochure_sngl_we
 
Avant Healthcare Professionals Overview
Avant Healthcare Professionals OverviewAvant Healthcare Professionals Overview
Avant Healthcare Professionals Overview
 
The Lean Transformation at Cardinal Health
The Lean Transformation at Cardinal HealthThe Lean Transformation at Cardinal Health
The Lean Transformation at Cardinal Health
 
How to Transform Your Orthopedic Program Into A Destination Center
How to Transform Your Orthopedic Program Into A Destination CenterHow to Transform Your Orthopedic Program Into A Destination Center
How to Transform Your Orthopedic Program Into A Destination Center
 
Patient access services 2015 annual report
Patient access services 2015 annual reportPatient access services 2015 annual report
Patient access services 2015 annual report
 
Ancillary Revenue Solutions for Clinics Paradigm Shift
Ancillary Revenue Solutions for Clinics Paradigm ShiftAncillary Revenue Solutions for Clinics Paradigm Shift
Ancillary Revenue Solutions for Clinics Paradigm Shift
 
Annual Report 2015 FINAL 5
Annual Report 2015 FINAL 5Annual Report 2015 FINAL 5
Annual Report 2015 FINAL 5
 
Quality Report 2015-2016 PDF FINAL
Quality Report 2015-2016 PDF FINALQuality Report 2015-2016 PDF FINAL
Quality Report 2015-2016 PDF FINAL
 
Blood storage - NABH
Blood storage - NABHBlood storage - NABH
Blood storage - NABH
 
MEDICAL ANSWERING SERVICE
MEDICAL ANSWERING SERVICEMEDICAL ANSWERING SERVICE
MEDICAL ANSWERING SERVICE
 
Medical Answering Service
 Medical Answering Service Medical Answering Service
Medical Answering Service
 
Capstone project
Capstone projectCapstone project
Capstone project
 
PCS Business Plan
PCS Business PlanPCS Business Plan
PCS Business Plan
 
The Flinders journey into a Lean Healthcare Future
The Flinders journey into a Lean Healthcare Future The Flinders journey into a Lean Healthcare Future
The Flinders journey into a Lean Healthcare Future
 
CNO Summit 2015 - Peering into the future of NHS Providers, David Dalton
CNO Summit 2015 - Peering into the future of NHS Providers, David DaltonCNO Summit 2015 - Peering into the future of NHS Providers, David Dalton
CNO Summit 2015 - Peering into the future of NHS Providers, David Dalton
 
Rehab Select Rehabilitation Centers
Rehab Select Rehabilitation CentersRehab Select Rehabilitation Centers
Rehab Select Rehabilitation Centers
 
Sarah Almeida Sample Work_Jan13
Sarah Almeida Sample Work_Jan13Sarah Almeida Sample Work_Jan13
Sarah Almeida Sample Work_Jan13
 

Viewers also liked

Accenture strategy-patient-engagement-consumer-loyalty - copy
Accenture strategy-patient-engagement-consumer-loyalty - copyAccenture strategy-patient-engagement-consumer-loyalty - copy
Accenture strategy-patient-engagement-consumer-loyalty - copyJim Fisher
 
Numetrical modelling and design issues os microtunnels for urban macrodrainage
Numetrical modelling and design issues os microtunnels for urban macrodrainageNumetrical modelling and design issues os microtunnels for urban macrodrainage
Numetrical modelling and design issues os microtunnels for urban macrodrainagePatricia Faria
 
Evolución de las Webs
Evolución de las WebsEvolución de las Webs
Evolución de las WebsVale Rodriguez
 
J15136 silver surferspov_v6
J15136 silver surferspov_v6J15136 silver surferspov_v6
J15136 silver surferspov_v6Jim Fisher
 
Evolución de las Webs
Evolución de las WebsEvolución de las Webs
Evolución de las WebsVale Rodriguez
 
A new soil tunnelling machine with waterjet technology
A new soil tunnelling machine with waterjet technologyA new soil tunnelling machine with waterjet technology
A new soil tunnelling machine with waterjet technologyPatricia Faria
 
PA320_Syllabus_Fall2015_FINAL
PA320_Syllabus_Fall2015_FINALPA320_Syllabus_Fall2015_FINAL
PA320_Syllabus_Fall2015_FINALJoe Colangelo
 
Cálculo de Fundações de Torres Eólicas
Cálculo de Fundações de Torres EólicasCálculo de Fundações de Torres Eólicas
Cálculo de Fundações de Torres EólicasPatricia Faria
 
Accenture strategy-patient-engagement-consumer-loyalty - copy
Accenture strategy-patient-engagement-consumer-loyalty - copyAccenture strategy-patient-engagement-consumer-loyalty - copy
Accenture strategy-patient-engagement-consumer-loyalty - copyJim Fisher
 

Viewers also liked (12)

Accenture strategy-patient-engagement-consumer-loyalty - copy
Accenture strategy-patient-engagement-consumer-loyalty - copyAccenture strategy-patient-engagement-consumer-loyalty - copy
Accenture strategy-patient-engagement-consumer-loyalty - copy
 
Numetrical modelling and design issues os microtunnels for urban macrodrainage
Numetrical modelling and design issues os microtunnels for urban macrodrainageNumetrical modelling and design issues os microtunnels for urban macrodrainage
Numetrical modelling and design issues os microtunnels for urban macrodrainage
 
Evolución de las Webs
Evolución de las WebsEvolución de las Webs
Evolución de las Webs
 
J15136 silver surferspov_v6
J15136 silver surferspov_v6J15136 silver surferspov_v6
J15136 silver surferspov_v6
 
Evolución de las Webs
Evolución de las WebsEvolución de las Webs
Evolución de las Webs
 
Radiocomunicação
RadiocomunicaçãoRadiocomunicação
Radiocomunicação
 
A new soil tunnelling machine with waterjet technology
A new soil tunnelling machine with waterjet technologyA new soil tunnelling machine with waterjet technology
A new soil tunnelling machine with waterjet technology
 
Wind farm foundation
Wind farm foundationWind farm foundation
Wind farm foundation
 
PA320_Syllabus_Fall2015_FINAL
PA320_Syllabus_Fall2015_FINALPA320_Syllabus_Fall2015_FINAL
PA320_Syllabus_Fall2015_FINAL
 
Cálculo de Fundações de Torres Eólicas
Cálculo de Fundações de Torres EólicasCálculo de Fundações de Torres Eólicas
Cálculo de Fundações de Torres Eólicas
 
POR Jacob Geelbuurt 30-01-2014
POR Jacob Geelbuurt 30-01-2014POR Jacob Geelbuurt 30-01-2014
POR Jacob Geelbuurt 30-01-2014
 
Accenture strategy-patient-engagement-consumer-loyalty - copy
Accenture strategy-patient-engagement-consumer-loyalty - copyAccenture strategy-patient-engagement-consumer-loyalty - copy
Accenture strategy-patient-engagement-consumer-loyalty - copy
 

Similar to InHealth Brochure

Wshft qs stakeholder forum 240315 v.1 180315 version
Wshft qs stakeholder forum 240315 v.1 180315 versionWshft qs stakeholder forum 240315 v.1 180315 version
Wshft qs stakeholder forum 240315 v.1 180315 versionWSHFT
 
FrontEnders Healthcare Services eNewsletter Q2 Edition July - September’17
FrontEnders Healthcare Services eNewsletter Q2 Edition  July - September’17FrontEnders Healthcare Services eNewsletter Q2 Edition  July - September’17
FrontEnders Healthcare Services eNewsletter Q2 Edition July - September’17FrontEnders Healthcare Services Pvt. Ltd
 
3829013.ppt
3829013.ppt3829013.ppt
3829013.pptOMDINA1
 
Evergreen & Wellcentive Press Release 040815
Evergreen & Wellcentive Press Release 040815 Evergreen & Wellcentive Press Release 040815
Evergreen & Wellcentive Press Release 040815 Tom Zajac
 
Care Diagnostic Centre
Care Diagnostic CentreCare Diagnostic Centre
Care Diagnostic CentreCarediagnostic
 
Innovation Agency Annual Report 2015/16
Innovation Agency Annual Report 2015/16Innovation Agency Annual Report 2015/16
Innovation Agency Annual Report 2015/16Louise Roocroft
 
Excellence in Operations For Hospital Operations Group No 4
Excellence in Operations For Hospital Operations Group No 4Excellence in Operations For Hospital Operations Group No 4
Excellence in Operations For Hospital Operations Group No 4Dr Rahul Deshpande
 
GeneCIS Communicating the Patient Journey
GeneCIS Communicating the Patient JourneyGeneCIS Communicating the Patient Journey
GeneCIS Communicating the Patient JourneyDMF-Systems
 
16-06-27-Finegreen Group Brochure-LowRes
16-06-27-Finegreen Group Brochure-LowRes16-06-27-Finegreen Group Brochure-LowRes
16-06-27-Finegreen Group Brochure-LowResShirley McIntosh
 
Finegreen Group Brochure
Finegreen Group BrochureFinegreen Group Brochure
Finegreen Group BrochureOlivia Rose
 
Optimizing Each Patient's Product Access Experience
Optimizing Each Patient's Product Access ExperienceOptimizing Each Patient's Product Access Experience
Optimizing Each Patient's Product Access ExperienceCovance
 
The Finegreen Group Brochure
The Finegreen Group BrochureThe Finegreen Group Brochure
The Finegreen Group BrochureNeil Fineberg
 
The Finegreen Group Brochure
The Finegreen Group BrochureThe Finegreen Group Brochure
The Finegreen Group BrochureToni Coates AIEP
 
University of Utah Health Exceptional Value Annual Report 2014
University of Utah Health Exceptional Value Annual Report 2014University of Utah Health Exceptional Value Annual Report 2014
University of Utah Health Exceptional Value Annual Report 2014University of Utah
 
Shaw Kimberly_Generic_Executive Resume_September 28 2016_Revised
Shaw Kimberly_Generic_Executive Resume_September 28 2016_RevisedShaw Kimberly_Generic_Executive Resume_September 28 2016_Revised
Shaw Kimberly_Generic_Executive Resume_September 28 2016_RevisedKimberly Shaw FACHE
 
Experience management overview - Gelb Consulting
Experience management overview - Gelb ConsultingExperience management overview - Gelb Consulting
Experience management overview - Gelb ConsultingEndeavor Management
 
Barney Rehab Business Overview Final
Barney Rehab Business Overview FinalBarney Rehab Business Overview Final
Barney Rehab Business Overview Finalguest6ed64c
 

Similar to InHealth Brochure (20)

Wshft qs stakeholder forum 240315 v.1 180315 version
Wshft qs stakeholder forum 240315 v.1 180315 versionWshft qs stakeholder forum 240315 v.1 180315 version
Wshft qs stakeholder forum 240315 v.1 180315 version
 
FrontEnders Healthcare Services eNewsletter Q2 Edition July - September’17
FrontEnders Healthcare Services eNewsletter Q2 Edition  July - September’17FrontEnders Healthcare Services eNewsletter Q2 Edition  July - September’17
FrontEnders Healthcare Services eNewsletter Q2 Edition July - September’17
 
3829013.ppt
3829013.ppt3829013.ppt
3829013.ppt
 
Evergreen & Wellcentive Press Release 040815
Evergreen & Wellcentive Press Release 040815 Evergreen & Wellcentive Press Release 040815
Evergreen & Wellcentive Press Release 040815
 
Care Diagnostic Centre
Care Diagnostic CentreCare Diagnostic Centre
Care Diagnostic Centre
 
Innovation Agency Annual Report 2015/16
Innovation Agency Annual Report 2015/16Innovation Agency Annual Report 2015/16
Innovation Agency Annual Report 2015/16
 
Excellence in Operations For Hospital Operations Group No 4
Excellence in Operations For Hospital Operations Group No 4Excellence in Operations For Hospital Operations Group No 4
Excellence in Operations For Hospital Operations Group No 4
 
Evolutio Referral Management
Evolutio Referral ManagementEvolutio Referral Management
Evolutio Referral Management
 
GeneCIS Communicating the Patient Journey
GeneCIS Communicating the Patient JourneyGeneCIS Communicating the Patient Journey
GeneCIS Communicating the Patient Journey
 
GeneCIS
GeneCISGeneCIS
GeneCIS
 
6 Secrets of Smart EHR Buyers
6 Secrets of Smart EHR Buyers6 Secrets of Smart EHR Buyers
6 Secrets of Smart EHR Buyers
 
16-06-27-Finegreen Group Brochure-LowRes
16-06-27-Finegreen Group Brochure-LowRes16-06-27-Finegreen Group Brochure-LowRes
16-06-27-Finegreen Group Brochure-LowRes
 
Finegreen Group Brochure
Finegreen Group BrochureFinegreen Group Brochure
Finegreen Group Brochure
 
Optimizing Each Patient's Product Access Experience
Optimizing Each Patient's Product Access ExperienceOptimizing Each Patient's Product Access Experience
Optimizing Each Patient's Product Access Experience
 
The Finegreen Group Brochure
The Finegreen Group BrochureThe Finegreen Group Brochure
The Finegreen Group Brochure
 
The Finegreen Group Brochure
The Finegreen Group BrochureThe Finegreen Group Brochure
The Finegreen Group Brochure
 
University of Utah Health Exceptional Value Annual Report 2014
University of Utah Health Exceptional Value Annual Report 2014University of Utah Health Exceptional Value Annual Report 2014
University of Utah Health Exceptional Value Annual Report 2014
 
Shaw Kimberly_Generic_Executive Resume_September 28 2016_Revised
Shaw Kimberly_Generic_Executive Resume_September 28 2016_RevisedShaw Kimberly_Generic_Executive Resume_September 28 2016_Revised
Shaw Kimberly_Generic_Executive Resume_September 28 2016_Revised
 
Experience management overview - Gelb Consulting
Experience management overview - Gelb ConsultingExperience management overview - Gelb Consulting
Experience management overview - Gelb Consulting
 
Barney Rehab Business Overview Final
Barney Rehab Business Overview FinalBarney Rehab Business Overview Final
Barney Rehab Business Overview Final
 

InHealth Brochure

  • 1.
  • 2. INTRODUCTION We recognise many of the challenges currently facing the healthcare economy and our solutions are tailored to offer access to capital for investment and the flexibility to adapt to changing demands as they emerge from region to region. We are excited that we can continue to work with our NHS clients to build on existing service arrangements and plan robustly for future provision. We seek to enhance and improve our performance continuously, developing services and making investments that will deliver sustainable long term provision for our customers and patients. Weunderstandthechanginghealthcare environmentandwerespondtothe challenges healthcareorganisations face. Richard Bradford, CEO, InHealth Group At InHealth we have developed a full range of diagnostic services and built on over 25 years of strong relationships with our customers to support services for their patients. 3 25YEARSOF STRONG RELATIONSHIPS
  • 3. 5 THE INHEALTH GROUP InHealth is the UK’s leading independent provider of managed diagnostic services to the NHS and to independent private sector customers. A privately owned company with over 25 years proven experience in developing strong relationships with the public sector and delivering market leading clinical solutions, we now have over 350 sites across the UK. With over £125m revenue in the last year and over £70m assets including 70 fully mobile diagnostic scanners we are continuously re-investing in our diagnostic infrastructure. An Investor in People, we strive to help our dedicated network of staff achieve the highest possible standards of professional skills, knowledge and development. THE FOUR CORE VALUES SITESACROSS THE UK 35070FULLY MOBILE DIAGNOSTIC SCANNERS Fresh Thinking Care Trust Passion Built on the foundation of four core values: InHealth provides an unparalleled level of care and service to patients, and constantly strives to innovate and improve.
  • 4. Our workforce comprises hundreds of dedicated people with significant experience in successful healthcare projects. Teamwork is the key to our success, and InHealth provides a friendly and stimulating environment that promotes effective collaboration. We place a high priority on continuing professional development and have a strong commitment to clinical training and education that nurtures a highly supportive learning culture to encourage mobility and progression within the organisation. As a consequence we have a highly trained, enthusiastic and motivated workforce drawn from the UK and overseas, that is dedicated to delivering outstanding patient care. The quality of InHealth’s delivery depends on the quality of our people, and we strive to help them achieve the highest possible standards of professional skills and knowledge. 7 Ourfreshthinkingapproach isdemonstratedbyproviding innovativesolutions. ACHIEVING THE HIGHEST LEVELS OF PROFESSIONAL STANDARDS INHEALTH - OUR PEOPLE
  • 5. • Echocardiography • Cardiac MRI/CT • Rotablation • Myocardial Perfusion Scintigraphy • Optimal Coherence Tomography (OCT) • Fractional Flow Reserve (FFR) • Pacemaker Insertion • Percutaneous Coronary Intevention (PCI) • Cardiac Angiography • Ambulatory Monitoring • Intravascular Ultrasound (IVUS) • Electrophysiological Studies 9 CONTINUOUSLY DEVELOPING SERVICE OFFERING INHEALTH - OUR SERVICES InHealth delivers an innovative, in-house, managed diagnostic service to partners and customers across the UK in a wide range of settings offering access at all stages of the patient pathway. Our continuously developing service offering includes: INVASIVE CARDIAC PROCEDURES DIAGNOSTIC IMAGING • X Ray • DEXA • CT • Mammography • Ultrasound • Endoscopy • Radiology • PET-CT • MRI OTHER SERVICES • Managed Equipment Services (MES) • Audiology & ENT • Phlebotomy • Blood Pressure Monitoring • Vascular Doppler • ECG • Image Reporting • BNP
  • 6. 11 Allofourservicesaredelivered using the latesttechnologiestoprovidethe most effectiveandefficientsolution to our partnersandtheirpatients.We continually investinthemostadvancedtechnology andstate-of-the-artdiagnosticequipment. Ourdiagnosticandimagingcentresacross theUKaresupportedbytheworld’sleading manufacturersincludingGE,Philips, Siemens,ToshibaandHitachi. INHEALTH - A COMMITMENT TO DELIVERY SUPPORTED BY THE WORLD’S LEADINGMANUFACTURERS
  • 7. 13 Patients shape what we do and how we do it. Giving patients more choice about how, when and where they receive their treatment is a cornerstone of the Government’s health strategy, and the bedrock of all we do at InHealth. We are committed to helping our partners improve the patient pathway and experience through greater efficiency, accessibility and choice, providing greater access to services as close to the patients’ home as possible. Patient feedback is key to understanding exactly how well we achieve our objectives. We actively seek this and act upon the results to improve our services and operational excellence. We learn from our patients’ comments and work hard to constantly improve our staff and facilities and thus our services to patients and carers. As a trusted partner we take a long term view and this allows us to develop and maintain strong relationships with staff, customers, suppliers and stakeholders. PATIENT CARE IS AT THE HEART OF OUR SERVICE DELIVERY INHEALTH - A COMMITMENT TO PARTNERS INHEALTH - A COMMITMENT TO PATIENTS InHealthworksinclosepartnership withNHSTrustsacrosstheUKproviding specialistdiagnosticsolutions. OUR BUSINESS IS ABOUT BUILDING PARTNERSHIPS WITH OUR CLIENTS Where we design, construct and manage the entire facility leaving you to focus entirely on the patient. Becoming a partner with InHealth allows a hospital, Trust or other clinical provider to benefit from the most advanced imaging facilities including MRI, CT and PET-CT but without the worry or risk of a substantial financial investment. Fixed site solutions are not suitable for all healthcare providers. We can offer a mobile site alternative, where one of our fleet of mobile scanners - including CT, MRI, PET-CT, Ultrasound, Digital Mammography, X-Ray, Audiology and DXA Scanning, can be on site as and when required. InHealth also has the largest cardiac fleet of its kind in Europe. Where we offer a range of interim solutions for our clients whose needs are temporary or short term, but beyond basic mobile capability. All InHealth processes are proven and accountable, supporting high quality service delivery and extensive performance reporting. We work against Key Performance Indicators with every partner and are constantly reviewed by independent clinical assessors. We manage referrals centrally on our partners’ behalf via a straightforward and efficient system to ensure optimum use of facilities and resources. FIXED SITE PARTNERSHIPS MOBILE SITE PARTNERSHIPS INTERIM PARTNERSHIPS • Plan and design • Construction • IT Networking • Clinical staff provision • Procurement • Stock inventory management • Equipment maintenance • 12 month - 5 year contract and beyond • Key performance indicators to measure service quality
  • 8. Quality and clinical excellence is at the core of our services. As a result clinical governance is a board level responsibility, supported by a network of independent clinical advisors who provide strategic and operational guidance as well as quality assurance, supported by The InHealth Way. InHealth is committed to widening patient access to clinical services with the provision of a range of flexible, high quality diagnostic solutions across the UK. 15 The InHealth way is an in-house framework that defines excellence within each and every service that we deliver. It governs our whole philosophy and approach and ensures we maintain consistently high standards within a culture of continuous improvement. It is a dynamic framework, which evolves as our range of services and our customers’ requirements change. The InHealth Way has a set of supporting strategies that are required to be progressively delivered by all our centres. An essential component of the programme is the ability of our centres to prioritise those developments and improvements that are fundamental, mandatory requirements, above those that are selective or configuratively based on local needs and priorities. InHealth has JAG accredited Endoscopy units, is a CoRIPS Partner, is IG SoC accredited, BSE accredited in Echocardiography, and ISO27001 accredited in Information Security Management. InHealth services are provided by highly qualified staff using the latest state-of-the- art equipment, operated under stringent Department of Health and governance protocols, thereby providing unsurpassed innovative, in-house, managed services to partners and patients. INHEALTH - A COMMITMENT TO EXCELLENCE Qualityandclinicalexcellence isatthecoreofourservices. ACHIEVING RESULTS THROUGH STATE-OF-THE-ART TECHNOLOGICAL ADVANCES CQC REGISTERED
  • 9. We strive to be open and honest in communicating our policies, strategies, targets, performance and governance to our stakeholders. All InHealth employees are committed to corporate and social responsibilities demonstrated by their integrity in their day to day work, and through their work with charities, communities and annual environmental projects. InHealth actively promotes equality and diversity across the organisation focusing on the development of staff, providing safeguards to ensure that all employees are treated with respect. Our values of trust, passion, fresh thinking and care are central to all that we achieve and are embraced by all our staff. Our environmental policy is continually reviewed to ensure that it reflects changes in regulation and best practice. At InHealth we are committed to transparency and ethical behaviour in all our activities, as well as making a positive social, economic and environmental contribution to the community in which we operate. 17 Weaimtocontinuallymanagetheimpact ofouroperationsanddevelopinitiativesto improveourenvironmentalfootprint. INHEALTH - A COMMITMENT TO DELIVERY INHEALTH ACTIVELY PROMOTES EQUALITY AND DIVERSITY ACROSS THE ORGANISATION
  • 10. 19 INHEALTH - A COMMITMENT TO THE FUTURE At InHealth we understand the future requirements of healthcare services and the challenges that will bring. Our vision is to make healthcare and diagnostics better for patients, delivering excellence in everything that we do. • Continually investing in growth & technology • Improving the diagnostic pathway for an enhanced patient experience • Employing, developing and investing in a diverse and highly qualified team of clinical experts to maintain clinical excellence We aim to do this by: WE MEET OUR CUSTOMERS’ NEEDS BY BEING FLEXIBLE, RESPONSIVEAND EFFICIENT
  • 11. Wehavebeenworkingin partnership withInHealthfor around 15 yearssincebuildingour firstcathlab.Thisisthenextstep and iscentred around thepatient, improvingthecarewedeliverfor thelocalcommunity. Theunithasdirectaccessto ambulanceservices,so patients cangettreatmentimmediately.A hugeamountofworkhasgoneinto makingthisbuildasuccessandI’d liketo thankthemall. InHealthhasbeeninvaluablewith theirprofessionalinputandwe nowlookforwardto workingwith themto delivertheseimportant servicesto ourpatients. Thisisthefinalpieceofourjigsaw. Thismeanswecando top-to-tail cardiactreatmenthereinBurton. Thisfacilityallowsusto consider doingcomplexpacemaker proceduresonpatientswith dysfunctionalhearts. Ifweareinthesituationwhere wewanttodosomething,such asintroduceanewserviceand wecanjustifyit,Iknowwewill getresponsivesupportfrom InHealthtohelpimplementit. Thatconfidenceandrespectis veryimportant. ...AND WHAT THEY SAY ABOUT US 21 Combining experience with an unsurpassed expertise in the delivery of cardiac services, InHealth collaborated with the Ashford & St Peter’s NHS Foundation Trust to provide funding, knowledge and skills to establish an enhanced cardiac service. This included angiography, PCI and vascular capabilities using state-of- the-art Siemens equipment and clinical expertise delivered to all patients in one local unit. ASHFORD & ST PETER’S NHS FOUNDATION TRUST InHealth and the Thistlemoor Medical Centre deliver a Community Endoscopy Service operated from a purpose built, JAG compliant facility offering transnasal gastroscopy, oral gastroscopy, flexible sigmoidoscopy and colonoscopy, with results sent back the same day to both referrer and patient. THISTLEMOOR MEDICAL CENTRE PETERBOROUGH InHealth partner with Nottingham University Hospitals Trust and Mid Trent Cancer Services in the UK’s first public-private partnership. The specialist unit provides state-of-the- art PET-CT and integrated cyclotron services. As a clinical centre of excellence and training it features 3 patient preparation rooms plus a lecture theatre, and houses radiotherapy planning equipment, a cyclotron which enables on-site medical imaging and a 64-slice PET-CT scanner, one of the most powerful and precise currently available. NOTTINGHAM UNIVERSITY HOSPITALS TRUST A state-of-the-art cardiac catheterisation laboratory and chest pain unit was opened in February 2013 in partnership with Burton Hospitals NHS Foundations Trust. A cardiac diagnostic and treatment centre, it provides facilities for the Trust cardiologists to diagnose and treat patients experiencing chest pain, both acute and non- emergency. BURTON NHS FOUNDATIONS TRUST Dr. David Fluck, Medical Director, Ashford & St Peter’s NHS Foundation Trust Dr. Howard Why, Lead Consultant Cardiologist, Burton Hospitals NHS Foundation Trust Dr Rahul Dharmadhikari, Consultant Radiologist And Clinical Lead, Northumbria Healthcare NHS Foundation Trust Ourprovenhistoryofbuildingrelationshipshas establishedusasahealthcaresupplierofchoice INHEALTH - OUR CUSTOMERS...
  • 12. 23 INHEALTH - OUR ACCREDITATIONS 2012 2013 2014Our community based services have recently been used as a reference for the Department of Health’s initiative for diagnostic tests to be provided closer to home, through Any Qualified Provider contracts. HEALTH INVESTOR AWARDS WINNER Diagnostic Provider of the Year HEALTH INVESTOR AWARDS FINALIST Excellence in Training Awards LANG & BUISSON WINNER Primary Care and Community Services Provider CARE INTEGRATION AWARDS FINALIST CARE INTEGRATION AWARDS FINALIST HEALTH INVESTOR AWARDS WINNER Diagnostic Provider of the Year HEALTH INVESTOR AWARDS WINNER Diagnostic Provider of the Year LANG & BUISSON WINNER Independent Healthcare Awards We have a strong understanding of the needs of Clinical Commissioning Groups (CCGs) and GPs through our track record in providing contracts such as the London NHS Diagnostic Service. We integrate with primary care providers and CCGs to operate a seamless end-to-end service, whether from a GP practice, a community health centre or a community hospital. We are fully committed to on-going investment in technology which delivers clinically dependable results, safely, efficiently and cost effectively. WE ARE FULLY COMMITTED TO ONGOING INVESTMENT IN TECHNOLOGY
  • 13. For more information on InHealth please contact: +44 (0) 1494 560 000 info@inhealthgroup.com www.inhealthgroup.com Weseektoenhanceand improveour performancecontinuously, developing services and making investmentsthatwill deliversustainablelongtermprovisionfor ourcustomers and patients.