Need for remote access software is growing day by day with the increase in employee strength across locations globally. People are now able to access their office desktop files on their own devices. Technical advancement and growing cellular network capability has enabled people to save time and access information in quick time. This report presents interpretative and easy-to-understand facts on how the current remote access software market is segmented based on end users, deployment, verticals and geographies. It cuts through several facets of the RAS market such as market size, market share for each segment, the drivers and constraints of RAS marketplace. Report also provides information on the challenges and opportunities that lie ahead for these Remote access software.

1. Remote Access Software Market - Outlook (2017-21)
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3. Table
of Contents
5. Market Segmentation
5.1 . Region
North America
Europe
APAC
South America
RoW
5.2 . End User
Enterprise
Mid Size
Small Business
5.3 . Deployment
Cloud
On-Premise
5.4 . Industry
Financial Services
IT & Telecommunication
Manufacturing
Healthcare
Public Sector
Retail
Others
6. List of Tables
7. List of Charts
1. Introduction
1.1. Report Description
1.2. Objective
1.3. Scope of the Research
1.4. Regions Covered
1.5. Key Takeaways
1.6. Key Stakeholders
1.7. Key Terminologies
1.8. List of Abbreviations
2. Executive Summary
2.1. Executive Overview
3. Research and Forecasting
3.1. Research Methodology
3.2. Forecasting Methodology
4. Industry Landscape
4.1. Market Size and Growth
4.2. Competitive Landscape
4.3. Market Share
4.4. Company Classification
4.5. Region Outlook
4.6. Market Metrics
4.7. Porter's Five Forces Model
4.8. Key Drivers Analysis
4.9. Key Constraints Analysis
4.10. Key Opportunities Identified
4.11. Key Challenges Identified
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4. List of Tables
Table 1: Market Estimation and Forecast Methodology, 2016
Table 2: Significance and Importance of the Market Forecast, 2016
Table 3: Market Size and Forecasting, 2017-2021
Table 4: Market Share, 2016
Table 5: Market Metrics
Table 6: Competitive Landscape, 2016
Table 7: Market Drivers Ranked in Order of Impact, 2017-2021
Table 8: Impact of Top Industry Drivers on Business Functions, 2017-2021
Table 9: Market Constraints Ranked in Order of Impact, 2017-2021
Table 10: Impact of Top Industry Constraints on Business Functions, 2017-2021
Table 11: Market Opportunities Ranked in Order of Impact, 2017-2021
Table 12: Impact of Top Industry Opportunities on Business Functions, 2017-2021
Table 13: Market Challenges Ranked in Order of Impact, 2017-2021
Table 14: Impact of Top Industry Challenges on Business Functions, 2017-2021
Table 15: Market Size & Forecasting of North America, 2017-2021
Table 16: Market Size & Forecasting of Europe, 2017-2021
Table 17: Market Size & Forecasting of APAC, 2017-2021
Table 18: Market Size & Forecasting of South America, 2017-2021
Table 19: Market Size & Forecasting of RoW, 2017-2021
Table 20: Market Size & Forecasting of Enterprise, 2017-2021
Table 21: Market Size & Forecasting of Mid Size, 2017-2021
Table 22: Market Size & Forecasting of Small Business, 2017-2021
Table 23: Market Size & Forecasting of Cloud, 2017-2021
Table 24: Market Size & Forecasting of On-Premise, 2017-2021
Table 25: Market Size & Forecasting of Financial Services, 2017-2021
Table 26: Market Size & Forecasting of IT & Telecommunication, 2017-2021
Table 27: Market Size & Forecasting of Manufacturing, 2017-2021
Table 28: Market Size & Forecasting of Healthcare, 2017-2021
Table 29: Market Size & Forecasting of Public Sector, 2017-2021
Table 30: Market Size & Forecasting of Retail, 2017-2021
Table 31: Market Size & Forecasting of Others, 2017-2021
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5. List of Charts
Chart 1: Market Size and Forecasting, 2017-2021
Chart 2: Region Outlook, 2016
Chart 3: Market Size & Forecasting of North America, 2017-2021
Chart 4: Market Size & Forecasting of Europe, 2017-2021
Chart 5: Market Size & Forecasting of APAC, 2017-2021
Chart 6: Market Size & Forecasting of South America, 2017-2021
Chart 7: Market Size & Forecasting of RoW, 2017-2021
Chart 8: Market Size & Forecasting of Enterprise, 2017-2021
Chart 9: Market Size & Forecasting of Mid Size, 2017-2021
Chart 10: Market Size & Forecasting of Small Business, 2017-2021
Chart 11: Market Size & Forecasting of Cloud, 2017-2021
Chart 12: Market Size & Forecasting of On-Premise, 2017-2021
Chart 13: Market Size & Forecasting of Financial Services, 2017-2021
Chart 14: Market Size & Forecasting of IT & Telecommunication, 2017-2021
Chart 15: Market Size & Forecasting of Manufacturing, 2017-2021
Chart 16: Market Size & Forecasting of Healthcare, 2017-2021
Chart 17: Market Size & Forecasting of Public Sector, 2017-2021
Chart 18: Market Size & Forecasting of Retail, 2017-2021
Chart 19: Market Size & Forecasting of Others, 2017-2021
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Introduction 01 6

7. 1. Introduction
1.1. Report Description
Need for remote access software is growing day by day with the increase in employee strength across
locations globally. People are now able to access their office desktop files on their own devices.
Technical advancement and growing cellular network capability has enabled people to save time and
access information in quick time. This report presents interpretative and easy-to-understand facts on how
the current remote access software market is segmented based on end users, deployment, verticals and
geographies. It cuts through several facets of the RAS market such as market size, market share for each
segment, the drivers and constraints of RAS marketplace. Report also provides information on the
challenges and opportunities that lie ahead for these Remote access software.
1.2. Objective
1. To understand the Remote access software market across the globe by addressing the challenges faced
by the industry with regards to its adoption.
2. To estimate the present size of the Remote access software market and to forecast its future values.
3. Realize how drivers, constraints, opportunities and challenges would impact various business functions
across regions.
1.3. Scope of the Research
Scope of the research was limited to understanding the market share across segments. Key drivers,
constraints and challenges along with their impact on various business functions in both short and long
terms were addressed. Segmentations and forecasting were done based on:
1. End Users
2. Deployment
3. Verticals and
4. Regions
1.4. Regions Covered
1. North America (USA, Canada and Mexico)
2. South America (Brazil, Argentina and Colombia)
3. Europe (UK, Italy, France, Germany and others)
4. APAC (Australia, India, China, Japan, Singapore and others)
5. ROW (Middle East and Africa, Russia and other countries)
1.5. Key Takeaways
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8. The research conducted to understand Remote access software markets in different regions of the globe
revealed some valuable insights. Some of the key takeaway points involve information given below:
1. North America has the highest market share whereas Europe is growing at a good pace.
2. The market share of Remote access software market is growing at an impressive CAGR .
3. Adoption of remote access software is higher in comparison to midsize and small businesses.
4. Remote access software is expected to be adopted aggressively in retail sector.
1.6. Key Stakeholders
1. Remote access software providers: Remote access software providers will be able to assess the market
mood and accordingly develop applications as per the changing requirements of customers.
2. Global Investors: Those investors who look to fund new and budding remote access service start-ups will
get clarity about the market and its trends.
3. Industry Watchers: Industry and trend watchers are always referred to as trusted advisors who follow
markets. The report would add to their knowledge repository, creating value for their know-how.
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Executive Summary 02 9

10. 2. Executive Summary
2.1 Executive Overview
Remote access software market is grabbing attention for some time now. Growing need to access data at a
faster rate has provided an optimistic picture to the RAS market.
Need for cost effective solutions to growing expensive desktop accessibility has opened doors for services
like remote desktops. Although, remote access is gaining pace when it comes to adoption, providing secure
connectivity across the network is the biggest challenge for administrators in an organization.
North America is the dominating region when it comes to adoption because it is supported by developed
infrastructure. As, most of the people use personal handheld devices, fourth-generation (4G) enabled
smartphones have gradually found acceptance in the region owing mainly to the need for faster data
accessibility or files. Almost one in five small businesses in the US and Canada are achieving productivity
gains by adopting mobile work styles, enabling people to work whenever, wherever and however, they
choose. Small businesses globally say they are under more pressure to introduce or increase mobile/flexible
work practises than they were five years ago mainly due to increased connectivity and broadband services.
Europe is one of the developed infrastructures to support technology developments mainly dominated by
United Kingdom and big 4 (Germany, Italy, Spain, France). However, on premise RAS is growing gradually
but not as healthy as in its western counterpart USA.
Emergence of cloud in Europe has been inspirational. The region is embracing cloud like never before. Start-
ups are emerging in this space at will and the customer acceptance is also encouraging. Cloud RAS is
growing here at a healthy CAGR. One of the main reasons for cloud RAS to grow in Europe is the
telecommuting factor coupled with mobile broadband penetration. Frequent weather changes forces
employees to stay indoors and work remotely. In such situations, RAS plays a vital role and with cloud.
Lower investment costs and anytime anywhere accessibility ensures better productivity of the employees.
Asia Pacific is one of the emerging technology hubs dominated by India, China, Australia along with
technology behemoths in South Korea and Japan. On premise RAS is gaining good acceptance in regions
like India mainly due to the call for telecommuting and also mobile broadband penetration on the rise.
International Telecommunications Union (ITU) states that Asia is one of the upcoming regions in mobile
broadband penetration. With increase in usage of handheld devices, this region is expected to play a vital
role in the growth of RAS.
In South America, cellular connectivity and broadband penetration is quite less compared to other regions.
Adoption of remote access software by enterprises in this region is less because of lag in infrastructure and
connectivity. People in this region have gradually started to adopt smartphones and 3G cellular
connectivity.
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Research and Forecasting 03 11

12. 3.1. Research Methodology
Base Year: 2016
Forecasting Period: 2017 - 2021
3.1.1. Sampling
The leading suppliers of each end-user product categories that were chosen to provide a larger
representative sample.
Purposive unit sampling was adopted for every service segment such as verticals, regions, end-users and
others. This was resorted to, in order to elicit the appropriate inputs with regard to the qualitative growth
aspects of the market.
3.1.2. Secondary Research
The research methodology that was carried out was desk research through various journals, association
reports, and in house database to build a knowledge base on various market service segments, product
categories and industry trends.
Various fact based data was analyzed. Some of the sources included:
a. ResearchFox Knowledge Base:
Previous data on the market has been put through a rigorous and comprehensive analysis to analyze
the current state.
b. Desk Research:
Industry reports, annual reports, press releases, webinars, journals and publication, independent rating
agencies and government statistics.
3.1.3. Primary Research
Primary interviews were conducted among various stakeholders:
Product and service companies
Members of associations and alliances
Subject Matter Experts and Evangelists
Consultants and Strategists
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13. 3.1.4. Industry Information
It was essential to understand the current industry landscape, market dynamics, security ecosystem and
competitor metrics. To estimate the global market, Chief Experience Officers (CXOs), Marketing Heads, Sales
Managers and product stakeholders were interviewed.
3.1.5. Technical Information
In addition to the interviews with leading participants for industry-related information, ResearchFox
conducted interviews with Research and Development (R&D) and Design and Development teams to
understand the current usage of the products by service type and also to find out the emerging trends.
Finally, interviews with suppliers were conducted to cross check the validity of information and also to
understand the emerging trends in the end-user segment.
The detailed methodology for primary research is outlined below.
3.1.6. Primary Interview Questionnaire Design
ResearchFox developed a detailed questionnaire, which was used by the analysts as a guide for their
discussions. This process ensured the collection of all necessary data. The questionnaire was designed to
elicit unbiased industry level data (market size, production, sales, and others), that had check points
(questions such as company level information and their position in the industry acted as check points) to
ensure accuracy of the data. The questionnaire included the following sections:
1. Industry level information
2. Characteristics and Dynamics
3. Company-specific information
4. Market segmentation data
3.1.7. Interview Questionnaire Test and Validation
Following the design of the questionnaire, ResearchFox carried out some initial interviews to verify that the
appropriate market and technology data was generated. After the final design of the questionnaire,
ResearchFox began full scale primary research. Specific companies targeted for primary research interviews
were selected based upon market participation. Higher was the entity's profile, more attractive was the
entity.
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14. 3.1.8. Interview Process
As participants respond in the course of an interview, ResearchFox analysts are trained to move from lower
priority and/ or sensitive topics to increasingly key and/or sensitive topics in response to the interviewee's
behavior. This responsive and reflective interview process, combined with the analysts' ability to discuss the
industry and technical issues in an open and sharing environment, allows ResearchFox to probe for key
data, operations, and competitive information. Multiple contacts within a single organization and with an
individual are often planned and/or staged in order to optimize and complete the information gathering
process.
3.1.9. Research Validation
At a point, when 20 percent of the research interviews and/or data collection had been completed,
ResearchFox consultants evaluated the preliminary findings to assure that up-to-date results are in line with
project objectives. The analyst team analyzed the information from the interviews and information was
validated through a combination of the following validation techniques:
Cross checking with other primary data and previously developed in-house research
Review of secondary information, such as trade journals, annual reports and industry directories
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15. 3.2. Forecasting Methodology
3.2.1. Step-by-Step Methodology for Market Estimation and Forecasting
Market Estimation and Forecast Methodology, 2016
Step Method
1
Understand the market mechanism for the market through structured, systematic and theoretically established
norms of analyzing, designing, introducing and quality assurance of the market estimation
2 Measuring the various market drivers, constraints, opportunities and challenges at regular intervals of time
3 Integrate expert-opinion of discussions in consultation with the ResearchFox Analyst team
4 Market estimation and forecast calculation
5 Delphi method and Causal Analysis used as and when required
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Rigorous quality check with heads of Research Team, Subject Matter Experts and Consultants before final
publication
Source:ResearchFox
Significance and Importance of the Market Forecast, 2016
Sr. No. Significance and Importance
1 Helps revisit on the company's R&D investments
2 Keeps the Sales and Marketing team posted on the market prospects
3 Strategize investment and expansion plans
4 Improve business planning
5 Helps create business aims and set sales figures within the company
6 Aware of the current market competition
7 Support plans for Merger and Acquisition (M&A)
Source: ResearchFox
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16. 4.1. Sample Table
Remote Access Software Market - Outlook (2017-21) Market Revenue Forecasts by
Regions (2017 - 2021)
Market Revenue Forecasts by Regions (2017 - 2021)
Year USA Europe APJ ROW
2016 X X X X
2017 X X X X
2018 X X X X
2019 X X X X
2020 X X X X
2021 X X X X
CAGR X X X X
Source: ResearchFox
4.2. Sample Chart
Remote Access Software Market - Outlook (2017-21) Enterprise Verticals Market
Revenue Forecasts
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