What is the Market potential for packaged software globally? This report answers the question by making you understand business terminologies like market size, share in each region like North America, Europe, APAC and South America of packaged software. The key drivers and constraints that are influencing growth of packaged software globally and region wise. The report on packaged software strives to find out the present scenario of packaged software in market place. With increasing efforts being made by industry verticals for cost reduction efficiency in work .this report focus on forecasting the credibility of packaged software in industry verticals like financial institution, government, manufacturing, IT and telecom, healthcare, retail and education globally and region wise.

1. Packaged Software Market - Outlook (2017-21)
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3. Table
of Contents
5. Market Segmentation
5.1 . Region
North America
Europe
APAC
South America
RoW
5.2 . End User
Enterprise
Mid Size
Small Business
5.3 . Product
Enterprise Application Software
Infrastructure Software
5.4 . Industry
Financial Services
Government
Healthcare
Manufacturing
IT & Telecommunication
Retail
Education
Others
6. List of Tables
7. List of Charts
1. Introduction
1.1. Report Description
1.2. Objective
1.3. Scope of the Research
1.4. Regions Covered
1.5. Key Takeaways
1.6. Key Stakeholders
1.7. Key Terminologies
1.8. List of Abbreviations
2. Executive Summary
2.1. Executive Overview
3. Research and Forecasting
3.1. Research Methodology
3.2. Forecasting Methodology
4. Industry Landscape
4.1. Market Size and Growth
4.2. Competitive Landscape
4.3. Market Share
4.4. Company Classification
4.5. Region Outlook
4.6. Market Metrics
4.7. Porter's Five Forces Model
4.8. Key Drivers Analysis
4.9. Key Constraints Analysis
4.10. Key Opportunities Identified
4.11. Key Challenges Identified
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4. List of Tables
Table 1: Market Estimation and Forecast Methodology, 2016
Table 2: Significance and Importance of the Market Forecast, 2016
Table 3: Market Size and Forecasting, 2017-2021
Table 4: Market Share, 2016
Table 5: Classification By Company Headquarters
Table 6: Market Metrics
Table 7: Competitive Landscape, 2016
Table 8: Market Drivers Ranked in Order of Impact, 2017-2021
Table 9: Impact of Top Industry Drivers on Business Functions, 2017-2021
Table 10: Market Constraints Ranked in Order of Impact, 2017-2021
Table 11: Impact of Top Industry Constraints on Business Functions, 2017-2021
Table 12: Market Opportunities Ranked in Order of Impact, 2017-2021
Table 13: Impact of Top Industry Opportunities on Business Functions, 2017-2021
Table 14: Market Challenges Ranked in Order of Impact, 2017-2021
Table 15: Impact of Top Industry Challenges on Business Functions, 2017-2021
Table 16: Market Size & Forecasting of North America, 2017-2021
Table 17: Market Size & Forecasting of Europe, 2017-2021
Table 18: Market Size & Forecasting of APAC, 2017-2021
Table 19: Market Size & Forecasting of South America, 2017-2021
Table 20: Market Size & Forecasting of RoW, 2017-2021
Table 21: Market Size & Forecasting of Enterprise, 2017-2021
Table 22: Market Size & Forecasting of Mid Size, 2017-2021
Table 23: Market Size & Forecasting of Small Business, 2017-2021
Table 24: Market Size & Forecasting of Enterprise Application Software, 2017-2021
Table 25: Market Size & Forecasting of Infrastructure Software, 2017-2021
Table 26: Market Size & Forecasting of Financial Services, 2017-2021
Table 27: Market Size & Forecasting of Government, 2017-2021
Table 28: Market Size & Forecasting of Healthcare, 2017-2021
Table 29: Market Size & Forecasting of Manufacturing, 2017-2021
Table 30: Market Size & Forecasting of IT & Telecommunication, 2017-2021
Table 31: Market Size & Forecasting of Retail, 2017-2021
Table 32: Market Size & Forecasting of Education, 2017-2021
Table 33: Market Size & Forecasting of Others, 2017-2021
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5. List of Charts
Chart 1: Market Size and Forecasting, 2017-2021
Chart 2: Region Outlook, 2016
Chart 3: Market Size & Forecasting of North America, 2017-2021
Chart 4: Market Size & Forecasting of Europe, 2017-2021
Chart 5: Market Size & Forecasting of APAC, 2017-2021
Chart 6: Market Size & Forecasting of South America, 2017-2021
Chart 7: Market Size & Forecasting of RoW, 2017-2021
Chart 8: Market Size & Forecasting of Enterprise, 2017-2021
Chart 9: Market Size & Forecasting of Mid Size, 2017-2021
Chart 10: Market Size & Forecasting of Small Business, 2017-2021
Chart 11: Market Size & Forecasting of Enterprise Application Software, 2017-2021
Chart 12: Market Size & Forecasting of Infrastructure Software, 2017-2021
Chart 13: Market Size & Forecasting of Financial Services, 2017-2021
Chart 14: Market Size & Forecasting of Government, 2017-2021
Chart 15: Market Size & Forecasting of Healthcare, 2017-2021
Chart 16: Market Size & Forecasting of Manufacturing, 2017-2021
Chart 17: Market Size & Forecasting of IT & Telecommunication, 2017-2021
Chart 18: Market Size & Forecasting of Retail, 2017-2021
Chart 19: Market Size & Forecasting of Education, 2017-2021
Chart 20: Market Size & Forecasting of Others, 2017-2021
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Introduction 01 6

7. 1. Introduction
1.1. Report Description
What is the Market potential for packaged software globally? This report answers the question by making
you understand business terminologies like market size, share in each region like North America, Europe,
APAC and South America of packaged software. The key drivers and constraints that are influencing growth
of packaged software globally and region wise.
The report on packaged software strives to find out the present scenario of packaged software in market
place. With increasing efforts being made by industry verticals for cost reduction efficiency in work .this
report focus on forecasting the credibility of packaged software in industry verticals like financial
institution, government, manufacturing, IT and telecom, healthcare, retail and education globally and
region wise.
1.2. Objective
1. The objective of study is to understand and forecast adoption of packaged software in different industry
verticals.
2. To understand the key drivers and constraints influencing the growth of packaged software in market
place
1.3. Scope of the Research
Scope of the research was limited to understanding the market share across segments. Key drivers,
constraints and challenges along with their impact on various business functions in both short term and
long term were addressed segmentation and forecasting were done based on:
1. End-User
2. Verticals
3. Deployment type(on premise vs cloud vs hybrid)
4. Region based segmentation
1.4. Regions Covered
1. North America(US, Canada and Mexico)
2. Europe(United Kingdom, France, Germany ,Italy and Spain)
3. APAC(Australia, India, China, Japan, Singapore and others)
4. South America(Brazil, Argentina and others)
5. Row(Middle East and Africa, Israel,)
1.5. Key Takeaways
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8. The research conducted have been significant in understanding key trends of packaged software in
different regions and to identify the drivers and constraints impacting the growth of the packaged software.
Some of key take away that are observed in the research are listed below.
1. North America being the leader in adoption of packaged software with market share expected to grow by
2020.
2. The adoption of packaged software being significant in verticals like financial service, retail, healthcare
and IT and telecom were digitization, mobile payment, and mobile banking gaining prominence in
customer preference.
3. Data security and protection are playing vital role in all verticals hence the demand for security software
package is expected to increase in the days to come.
4. Business process integration for ?work efficiency ,cost reduction ,complete control over data and
improved data security and protection are the factors that makes on premise packaged software better
than cloud based packaged software.
5. Cloud based packaged software deployment is gaining significance in those region with mature IT
infrastructure and on premise packaged software are expected to have steady growth in those regions with
developing IT infrastructure.
1.6. Key Stakeholders
1. Packaged Software vendors: Packaged Software vendors will be able to gauge the market more
accurately as this will assist them in better decision making. Also, the product developers would be able to
develop products according to the requirement of the customers.
2. Global Investors: Those investors who look to fund new and budding mobile healthcare startups will get
clear picture about the market and its trends.
3. Industry Watchers: Industry and trend watchers are always referred to as trusted advisors who follow
markets. The report would add to their knowledge repository, creating value for their know-how.
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Executive Summary 02 9

10. 2. Executive Summary
2.1 Executive Overview
Packaged software have been vital in offering customised solutions to business organisation irrespective of
vertical. Cost reduction and business process efficiency have been prominent reasons which have driven
adoption of packaged software.
Packaged Software Market Share Have Been Affected by Public and Private Cloud Based Models.
Packaged software have significance and expected to grow in verticals where data controllability, Security
and protection is given lot of prominence. Though cost efficiency is the key reason driving cloud based
models there are data security related concerns which makes adopting a cloud based model riskier for
enterprises.
These drawbacks of cloud based model have made growth of packaged software to increase in verticals like
financial services, retail and healthcare since control over data and data security plays crucial role as a
result to avoid risk adoption of on premise packaged software is gaining significance in all verticals
mentioned above.
North America holds the lion share in adoption of packaged software and Europe, South America, Asia
Pacific being second, third, fourth positions respectively in adoption of packaged software.
North America, Europe, being regions with matured IT infrastructure the adoption towards cloud based
model will gain prominence in the days to come due to cost effectiveness and no maintenance of data
centre required.
Asia Pacific, South America being regions with developing IT infrastructure adoption of cloud based model
is still a preference rather than priority. Hence adoption of on premise packaged software is expected to
grow effectively in verticals like financial service, healthcare and retail segment in these region.
Enterprises Are Main Consumers And Financial Services, Healthcare and Retail Segment Have Been The Top
Adopters Of Packaged Software.
Enterprises have been the main consumer of packaged software since data security and data controllability
are the crucial factors impacting adoption of on premise packaged software over cloud based model.
Data breaches, cyber-attacks ,and hacktivism are the major threats that would question enterprises about
security over data, this reason have made enterprise to maintain their own datacentres instead of
depending cloud based models in which datacentre location is unknown.
In enterprises data accessibility and easy flow of data within organisation is given prime importance to
ensure efficiency in meeting client requirements. As a result the adoption of on premise packaged software
over cloud based model high compared to midsize and small businesses.
Financial service have witnessed a change in channel by customers to meet the financial solutions leading
to which financial service have felt need to adapt technology in its process. Hence spending on software and
IT infrastructure have increased in the recent days.
Emergence of smartphones have increased the dependence on digital channels like mobile banking ,online
banking and mobile payments by customers to meet financial solution have made financial service to
ensure quick and efficient flow of data in the organisation to meet customer urgency have made adoption
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11. of packaged software important.
Threats like data breaches and cyber-attacks have made data security a key priority in financial service.
Increased dependence of customers on digital channels have made financial services to upgrade their
security software to ensure safe and secure transaction to customers.
Emergence of big data in health care system have made packaged software essential to ensure efficient
data storage and management for better utilization of the data generated and take right decisions at the
right time.
Increased demand for integration of health care system have made system integration essential to ensure
easy accessibility of data, cost reduction in health care system have made adoption of on premise packaged
software essential.
Clinical data protection plays a crucial role in adoption of security packaged software to ensure protection
from threats like data breaches and cyber-attacks.
Retail segment have also played a key role in adoption of packaged software due emergence of mobile
point of sale, mobile payments
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Research and Forecasting 03 12

13. 3.1. Research Methodology
Base Year: 2016
Forecasting Period: 2017 - 2021
3.1.1. Sampling
The leading suppliers of each end-user product categories that were chosen to provide a larger
representative sample.
Purposive unit sampling was adopted for every service segment such as verticals, regions, end-users and
others. This was resorted to, in order to elicit the appropriate inputs with regard to the qualitative growth
aspects of the market.
3.1.2. Secondary Research
The research methodology that was carried out was desk research through various journals, association
reports, and in house database to build a knowledge base on various market service segments, product
categories and industry trends.
Various fact based data was analyzed. Some of the sources included:
a. ResearchFox Knowledge Base:
Previous data on the market has been put through a rigorous and comprehensive analysis to analyze
the current state.
b. Desk Research:
Industry reports, annual reports, press releases, webinars, journals and publication, independent rating
agencies and government statistics.
3.1.3. Primary Research
Primary interviews were conducted among various stakeholders:
Product and service companies
Members of associations and alliances
Subject Matter Experts and Evangelists
Consultants and Strategists
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14. 3.1.4. Industry Information
It was essential to understand the current industry landscape, market dynamics, security ecosystem and
competitor metrics. To estimate the global market, Chief Experience Officers (CXOs), Marketing Heads, Sales
Managers and product stakeholders were interviewed.
3.1.5. Technical Information
In addition to the interviews with leading participants for industry-related information, ResearchFox
conducted interviews with Research and Development (R&D) and Design and Development teams to
understand the current usage of the products by service type and also to find out the emerging trends.
Finally, interviews with suppliers were conducted to cross check the validity of information and also to
understand the emerging trends in the end-user segment.
The detailed methodology for primary research is outlined below.
3.1.6. Primary Interview Questionnaire Design
ResearchFox developed a detailed questionnaire, which was used by the analysts as a guide for their
discussions. This process ensured the collection of all necessary data. The questionnaire was designed to
elicit unbiased industry level data (market size, production, sales, and others), that had check points
(questions such as company level information and their position in the industry acted as check points) to
ensure accuracy of the data. The questionnaire included the following sections:
1. Industry level information
2. Characteristics and Dynamics
3. Company-specific information
4. Market segmentation data
3.1.7. Interview Questionnaire Test and Validation
Following the design of the questionnaire, ResearchFox carried out some initial interviews to verify that the
appropriate market and technology data was generated. After the final design of the questionnaire,
ResearchFox began full scale primary research. Specific companies targeted for primary research interviews
were selected based upon market participation. Higher was the entity's profile, more attractive was the
entity.
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15. 3.1.8. Interview Process
As participants respond in the course of an interview, ResearchFox analysts are trained to move from lower
priority and/ or sensitive topics to increasingly key and/or sensitive topics in response to the interviewee's
behavior. This responsive and reflective interview process, combined with the analysts' ability to discuss the
industry and technical issues in an open and sharing environment, allows ResearchFox to probe for key
data, operations, and competitive information. Multiple contacts within a single organization and with an
individual are often planned and/or staged in order to optimize and complete the information gathering
process.
3.1.9. Research Validation
At a point, when 20 percent of the research interviews and/or data collection had been completed,
ResearchFox consultants evaluated the preliminary findings to assure that up-to-date results are in line with
project objectives. The analyst team analyzed the information from the interviews and information was
validated through a combination of the following validation techniques:
Cross checking with other primary data and previously developed in-house research
Review of secondary information, such as trade journals, annual reports and industry directories
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16. 3.2. Forecasting Methodology
3.2.1. Step-by-Step Methodology for Market Estimation and Forecasting
Market Estimation and Forecast Methodology, 2016
Step Method
1
Understand the market mechanism for the market through structured, systematic and theoretically established
norms of analyzing, designing, introducing and quality assurance of the market estimation
2 Measuring the various market drivers, constraints, opportunities and challenges at regular intervals of time
3 Integrate expert-opinion of discussions in consultation with the ResearchFox Analyst team
4 Market estimation and forecast calculation
5 Delphi method and Causal Analysis used as and when required
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Rigorous quality check with heads of Research Team, Subject Matter Experts and Consultants before final
publication
Source:ResearchFox
Significance and Importance of the Market Forecast, 2016
Sr. No. Significance and Importance
1 Helps revisit on the company's R&D investments
2 Keeps the Sales and Marketing team posted on the market prospects
3 Strategize investment and expansion plans
4 Improve business planning
5 Helps create business aims and set sales figures within the company
6 Aware of the current market competition
7 Support plans for Merger and Acquisition (M&A)
Source: ResearchFox
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17. 4.1. Sample Table
Packaged Software Market - Outlook (2017-21) Market Revenue Forecasts by
Regions (2017 - 2021)
Market Revenue Forecasts by Regions (2017 - 2021)
Year USA Europe APJ ROW
2016 X X X X
2017 X X X X
2018 X X X X
2019 X X X X
2020 X X X X
2021 X X X X
CAGR X X X X
Source: ResearchFox
4.2. Sample Chart
Packaged Software Market - Outlook (2017-21) Enterprise Verticals Market Revenue
Forecasts
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