1. Ranjan Kumar Mob: 9964055577
#514-515, Shumshu building. E-Mail: ranjan0502@gmail.com
9th Cross, Vinayakanagar,
Annasandrapalya, B’lore – 17
Career Objective:
Seekingachallengingcareertoharnessmy knowledge, skills and achieve recognition. I
want to be a part of a team that provides opportunity for value based growth as well as career
advancement while making a significant contribution to the organization.
Professional Experience:
Organization - MinacsLtd,Bangalore
 Associate – March 01, 2005 to Feb 16, 2009
 Quality Executive – Feb 17, 2009 to Aug 30, 2010
 Team Leader – Sept 1st, 2010 to 18th May, 2016
Current Job Responsibilities:
 Acted as Aux Assistant Manager in Service Order Management Team
 Reporting to management
 Motivating the team to achieve high standards and KPI targets
 Handling client enquiries and acting as the face of the business
 Dealing with and resolving problems and issues which arise
 Carrying out performance reviews
 Arranging & chairing weekly team meetings, focusing on targets & achievements
 Implementing new initiatives
 Involved in the recruitment of new staff
 Mentoring and training up junior and new staff
 Handling team of RTA(5 members) who is responsible for task allocation
Core Strength:
 Understanding of personal capability, style preference and team leadership roles
 Ability to seek feedback and respond constructively and take responsibility for
personal learning and development
 Business Process Improvement and Change Management
 Ability to communicate effectively one to one, resolve conflict and give constructive
feedback

2. Achievement:
 Ontrac (TL Certification) 4 star certified
 Yellow Belt Trained
 Received best Team Lead award 5 times
Education & Certification
 10th
Standard – 1997 – Bihar Board
 Intermediate – 1999 – Bihar Inter council Board
 Graduation(BA) –2015 - Shobhit University
 DNIIT Course – NIIT, Bangalore
Personal Details:
Father’s Name : Ramsevak Prasad Singh
Date of Birth : 5th Feb,1982
Hobbies : Cricket,Watchingmovies.
Address : #514-515, Shamshu building, 9th
cross
Vinayakanagar, Annasandrapalya
Bangalore - 17
I hereby, declare that the above mentioned details are true and correct to the best of my
knowledge and belief.
Date: / / Ranjan Kumar
Place: Bangalore