1. Ramar B. Moore
E-mail ramar_moore@yahoo.com
Phone 804-243-4985
1580 Newell Rd
Richmond,Va.23225
Summary of qualifications:
Eightyears experience insupervising,personnel managementandcustomerservice.Comfortablewith
usingMicrosoftWord, Excel, Internet,andE-mail systems. My counselingskillsinclude teaching,
tutoring,mentoringandpositive role modelingalongwithkeepingcounselingformsandstudentfilesup
to date.My administrative skillsinclude maintainingrecordsandfiles,preparingcorrespondence and
memosandthe use of equipmentsuchasphones,fax machinesandcopiers.
Professional experience:
Professional Firefighter
7/2006 – Present ChesterfieldFire &EMS
6731 Mimms Loop Chesterfield, VA 23832
(804)751-4727
Respondingto911 emergencycallsfromthe public. Respondinginemergencyvehicles tocitizens that
are experiencingemergency situations. Situations thatmaybe potentiallyseriousin nature orjust
publicassistance needed. Alsoprovidingpublicawarenessinthe areasof fire preventionandfire safety.

2. Central Station Operator
10/2005-6/2006
RichmondAlarmCompany Richmond, VA 23225
(804)231-2098
Monitored home alarmsecuritysystemsaswell as dispatchingPolice,Fire and orEMS to residentsin a
timelymannerduringemergencysituations.Alsoresponsible forsettingupaccountsfornew customers
as well asansweringquestionsandproblemsolvingsituationsaboutthe alarmsystem.
Central Station Operator
2/2004-9/2005
CPI Security 4300 SandyPorterRd Charlotte,NC28202
(804)588-5221
Monitoringhome alarmsecuritysystems. Monitoringthe systemsbyusingverbal feedbackand new
audiotechnology. ResponsiblefordispatchingPolice,Fire andEMS to emergency callsina timely
manner.Alsoresponsibleforsettingupaccountsfornew customersas well asansweringquestionsand
trouble shootingaboutthe alarm system.
Telecommunications
2/2003-1/2004
Charlotte MecklenburgPolice Charlotte,NC
(704)336-7600
Receivingbyphone 911 emergencycallsfromthe publicaswell asprocessingthe information,location,
and situationbefore givingthe informationtoPolice Officers. Processingthe callstodetermine type of
emergencyresponsefromPolice,Fire,andorEMS.

3. Residential Counselor
7/2001-/2003
ThompsonsChildren’sHome Mathews,NC
(704)644-4341
Responsible forthe securityandthe safetyof residents duringnighthours.Assistingresidentswith
buildinghealthyandtrustingrelationshipswiththe adultsandotherchildren. Motivatingthe residents
to respectthemselvesandotherswhile benefitingfromanurturingfamilystyleenvironmentina
structured setting. Insuringthatresidentswere maintaining andenforcingrulesandregulationsof the
cottage and facility.
CustomerService/ActivationsSpecialist
10/2000-7/2001
CingularWireless Charlotte, NC
(704)433-5000
In a call centerenvironment,explainingtopotential mobilephone customersthe differenttypesof
mobile phone plans. Assistingsalesrepresentativeswiththe activationof mobile phones,aswell as
answeringquestionsfrom customers andproblemsolvingspecificfunctionsof theirphones.Assisting
the in house creditdepartmentbyprocessingcreditapplicationsforperspective customers.
Residential Counselor
4/2000-8/2000 UnitedMethodistFamilyServices Richmond, VA
(804)353-4461
Responsible forteachingstudentsindependentlivingskillsincludingcooking,cleaningandlaunderingas
well asteachingbasicskillsinrecreationalandleisure time activities.Providingguidancetostudents and
teachinglessonsin problemidentificationandownershipsolutionconstruction.

4. Personnel ManagementSpecialist
1996-2000
UnitedStatesArmy Youngsan,Korea/Ft.Lewis,WA
Responsibleforthe accountabilityof soldiersarrivinganddepartingthe installationsaswell asassigning
newsoldierstounits. Assigningsoldiers todutylocationsbasedontheirjobqualificationsandtheir
militaryrank. In charge of assistingsoldierswithpersonnel actions,makingsure there formsmeet
Armystandards,rulesandregulations.
Education:
SaintPaul’sCollege Lawrenceville,VA
1988 - 1992
Bachelorof Arts
Major: English
Accreditations and Licenses
Safety
FirstAid
CPR
Emergency Medical Technician