Chapter 1- Introduction Online banking or internet banking is introduced in banking sector for bringing customer satisfaction, add thereby, enhancing the profitability of banks. Internet banking is beating the banking services. Internet banking offers numerous benefits to the customers in context of the easiness to use, simple operations, and transactional costs (Fatima, 2021). Internet banking improves the productivity and profitability of banks so that existing and prospective customers can benefit from a higher level of comfort in ongoing transactions. However, it also reflects new challenges for banks in regulation and supervision of financial institutions and formulation and implementation of economic plan. At present, there is an increasing demand of usage of internet banking among customers, but at the same time, increase in facilities of internet banking by commercial banks leads to security threats and risks (Hobikoğlu, 2015). The increase in trend of internet banking has gained the focus of legal and illegal banking practices by subjecting customers to identity thefts, frauds, phishing, and several other kinds of risks and security issues. 1.1. Background Banks play a significant role in the advancement of economies of nations by providing various services to the public. Advancement of the technology, use of internet, increase in online commercial activities, banks have faced a major shift in the banking services. It has become a significant requirement for better and modern banking services (Sandhu, 2018). Internet banking services provided by commercial bank surpass the normal performance form and does not rely on a particular time and place. Banks performs banking activities with the help of information and communication technology, be it conventional or unconventional mode of banking. Unconventional method of banking implies to the offline banking or face to face interaction method. Regarding the impact of online banking services on customer satisfaction, (Almuhirat, 2016) stated that internet banking demonstrated the automatic transfer of conventional and modern banking services straightforwardly to the customers through collaborative electronic channels. Internet banking shows an electronic and remote distribution network for providing virtual financial services. Researchers has defined internet banking as using internet for acting as a remote delivery network for banking sector; and strengthen major processes and combine various networks and convert the main brand into electronic brand (Anesti, 2004). The idea for this research arose from the fact that number of frauds are inherently increasing (Clark, 2021). Hackers and fraudulent online websites are defrauding customers while making any online transactions. Therefore, it has become quite significant to investigate various current threats to the customers with the use of online banking. 1.2. Aims The aim of this project is to determine the awareness regarding risks associa

1. Alumni Connect
www.cuchd.in Campus: Gharuan, Mohali
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2. ChandigarhUniversityAlumniAssociation
www.cuchd.in Campus: Gharuan, Mohali
■ CUAA is a registered Alumni Association under the Societies
jRegistration Act w.e.f. 24th March 2015.
■ The graduates of Chandigarh University are eligible to become the
life-time members of this association.
■ One of the main purposes of CU Alumni Association is to support a
network of former graduates (Alumni) which will foster their
continued growth
■ The registered members of CUAA get plethora of benefits which work
as a catalyst for their professional growth
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3. Vision
www.cuchd.in Campus: Gharuan, Mohali
To create a model system for ensuring a sustainable life-long
relationship between the vibrant, progressive and worldwide
community of CU Alumni and its Alma Mater (CU) fostering
intellectual, social and emotional connect through continuous
engagement activities motivated by the core values of
University.
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4. Membership Benefits
www.cuchd.in Campus: Gharuan, Mohali
Connections & Networking
••Opportunity to reconnect and gain new experiences
••Develop your passion with special interest groups
Events
••Engagement through various events/activities
••Access to on-campus events
Career Advancement
••Jobs/ Internships/ Certifications/ Mentorship
••Enhancing learning through seminars/ webinars
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5. Membership Benefits
www.cuchd.in Campus: Gharuan, Mohali
Publications
•• Quarterly Magazine, monthly e-
newsletters, annual reports delivered to
your mailbox.
CU Spirit
•• Personalized CU email accounts
•• Avail exclusive offers from partner brands
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6. Membership Benefits
www.cuchd.in Campus: Gharuan, Mohali
Digital Footprint
•• Alumni can stay connected via different social media
handles
Alumni Awards
•• CUAA honors Alumni for outstanding services and
commitment
•• Awarded for remarkable work in respective field
Give-Back
•• Alumni can give-back for supporting various
communities
•• Fundraising campaigns
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7. Question?
www.cuchd.in Campus: Gharuan, Mohali
The perk offered to alumni members is which of the following?
a)ALUMNI CAN STAY CONNECTED VIA DIFFERENT SOCIAL MEDIA HANDLES.
b)ACCESS TO ON-CAMPUS EVENTS.
c) BOTH A AND B.
d)NONE OF ABOVE
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8. Membership Services
www.cuchd.in Campus: Gharuan, Mohali
Online Assistance
Letter of Recommendation CU Library Access
CU Campus Stay - Free of cost
Discounts & perks for Members on partner brands
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9. www.cuchd.in Campus: Gharuan, Mohali
CU AlumniPortal
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Alumni Portal is a powerful tool that provides Chandigarh University Alumni
Association with an opportunity to connect with the Alumni and Students
(registered onto the Alma Portal) in ample amount of ways,
With a strong network of 40,000+ Alumni the Alma Portal transforms into a
hub of opportunities for the Alumni and Students alike. Be it Jobs, Internships,
Events, Welfare, News & Updates, Document Request, Business Promotion
and many more features, Alma Portal provides the Alumni and Students with
one-stop solution.

10. www.cuchd.in Campus: Gharuan, Mohali
AlumniPortalRegistration
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The Registration process is quite simple on the Alumni Portal and
has been made in a way that it takes less than a minute to register,
The Alumni/Students can registered on the Portal using:
●Google
●LinkedIn
●Facebook
●Email
●Simply Sign Up and Verify your email address.

11. www.cuchd.in Campus: Gharuan, Mohali
Profile Updation
1
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It is highly recommended that the Alumni/Students keep their Profile’s updated
since itmakes it easier for the CUAA to reach the
Alumni/Students regarding the Events, Activities, Jobs, Internships, Welfare,
Stories and other happenings etc.

12. www.cuchd.in Campus: Gharuan, Mohali
Networking& Communication
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The biggest and most powerful aspect of
the CU Alumni Portal is the ‘Networking
& Communication’ tools it provides
Alumni/Students with. You can simply
connect with your fellow CUians by
sending them messages directly from the
Alma Portal and build a network with
them.
Here you may see a snapshot of an
Alumni Profile with the ‘Send Message’
button highlighted.

13. www.cuchd.in Campus: Gharuan, Mohali
Networking& Communication
1
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■ You can Invite your fellow
Cuians to the Alumni Portal
through your Social Media
handles and interact with
them over the Alumni Portal.
■ You can Search your fellow
batchmates from the Directory
of 40,000+ Alumni and
Students using various filters
available for your reference.

14. www.cuchd.in Campus: Gharuan, Mohali
Networking & Communication
1
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Providing the Alumni with a platform to showcase
their talents and achievements comes in the top
priority of CUAA. Numerous events and activities
are organized each month, so as to engage the
Alumni with the programs being run by the CUAA.
Keeping the Alumni and Students engaged with
variety of activities and keep providing them with
something to motivate them is a prime concern
for the CUAA,
Be it the Email Campaigns, Online Communities,
Virtual Meets and several other activities, the
Alumni engagement is prevalent.

15. www.cuchd.in Campus: Gharuan, Mohali
CommunicationChannels
1
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CUAA tries its level best to make the communication with the Alumni
accessible and reachable. Henceforth CUAA provides the Alumni with variety
of Communication Channels such as;
■Email
■SMS
■WhatsApp
■Telephone
■Forums
Groups on the basis of Companies, Batch year, Courses are there for better
communication with the Alumni.
Consistent and useful communication is the key for better relation with the
Alumni hence CUAA provides the Alumni with frequent updates through
above mentioned Communication Channels and plans on increasing the reach
through more and more channels available.

16. www.cuchd.in Campus: Gharuan, Mohali
CommunicationChannels
1
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CUAA tries its level best to make the communication with the Alumni
accessible and reachable. Henceforth CUAA provides the Alumni with variety
of Communication Channels such as;
■EmailSMS
■WhatsApp
■Telephone
■Forums
Groups on the basis of Companies, Batch year, Courses are there for better
communication with the Alumni.
Consistent and useful communication is the key for better relation with the
Alumni hence CUAA provides the Alumni with frequent updates through
above mentioned Communication Channels and plans on increasing the reach
through more and more channels available.

17. www.cuchd.in Campus: Gharuan, Mohali
THANK YOU
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