SlideShare a Scribd company logo
1 of 4
Download to read offline
I would like to re-issue some thoughts about BeyondZero® and our Culture of Caring that
were discussed at a recent senior management meeting.
A big focus of our discussion was the meaning of BeyondZero and our Culture of Car-
ing. Was it only about safety or something bigger? The answer to those questions was
yes. And after a considerable back and forth, we came up with a “definition” of BeyondZero
that goes like this:
“Our culture of caring inspires mutual respect and personal account-
ability. It creates the deep emotional commitment, active engage-
ment, and courage to drive excellence in safekeeping and all that we
do.”
You’ll note that it’s not so much a definition as it is a description of
an end state, the “to be” of Jacobs. It describes a company that is
committed and engaged to the safekeeping of our co-workers, our
families, and the world that we influence. It also takes caring beyond
the boundaries of safety into all the other things that we do.
So how do we get there? Well, it’s a progression. Many of you are
still approaching BeyondZero like it’s exclusively about safety, and that’s okay – that’s an im-
portant part of our Culture of Caring. The key is that we open ourselves to arriving at a place
where we believe caring is the right thing to do; and we have to display this to one another
through our behaviour on a daily basis – at work, at home, at play, in our communities – eve-
rywhere.
So how do we know when we’re there? There is no there. But as we get closer we should
see a deeper, richer level of engagement; we should be beyond understanding BeyondZero
intellectually and be living it emotionally. Simply put, we’ll know it when we see it.
We can get there; we must start, first, by looking in the mirror.
Keep yourselves and your loved ones safe.
- Mike Coyle
Message from Management
I n s id e th i s
i s s u e:
Office Safety 2
BZ Orienta-
tions
3
Hydroplaning 3
Client Com-
mendations
3
Congratula-
tions
4
Photo
Gallery
4
J AC O B S Z AT E
A l - K h o b a r , K S A .
BeyondZero BEACON
D e c 2 0 1 1V o l u m e 1 , I s s u e 4
“MaintainingJacobs’reputationforhighethical
standardsisinthebestinterestoftheCom-
pany’ssuccess,yoursuccess,andthesuccessof
ourbusinessrelationships.”
-CraigMartin,President&CEO.
Mike Coyle,
Sr. VP , Middle East
Online SOR System Launched
Jacobs Middle East Safety Observation Reports (SOR) online system was launched in Sep-
11. This is a user friendly online system for tracking & tracing the status of SORs. When one
submits an SOR, the office HSE Coordinator gets notified about the SOR. The initiator re-
ceives an acknowledgement mail as well. The HSE Coordinator will identify and assign the
corrective action required to the concerned department/ person. Everyone logged into Jacobs
Middle East network can also have a look at all the submitted SOR’s of the current year and
their status.
It is extremely important to take immediate action if you observe an unsafe act. Talk to the
person who is in unsafe situation and take the corrective action. Serious threatening safety
situations must never be submitted by SOR alone, seek the help of your line manager and/or
the HSE Supervisor. Practice a “NO BLAME CULTURE”, hence need not to mention names in
the SOR. We are looking for SORs that helps us “raise the bar” of our Beyond Zero journey.
Thoughtful, effective and constructive SOR’s will be recognized.
P a g e 2Vo l u m e 1 , I s s u e 4
Office Safety
Office!! It’s the safest place to work ! True to a certain extent. However, working in office has some potential hazards
too. Patrick, gives some useful tips to avoid such hazards.
Employees who work in an office environment are faced with safety hazards on a daily basis. Some of the more common
hazards are listed below but these are not to be considered all inclusive. Slips, trips, and falls contribute to the majority of
general industry accidents. These potential hazards are also common in our offices and are preventable by the following:
• Use the handrails on stairways for balance
• Maintain the stairways free of obstructions
• Never use mobile electronic devices when on stairways and stop walking if you have to use the cellular phone
• Use elevators when moving heavy boxes
• Slow down and stay closer to the right at corners
• Walk with extra care on wet surfaces
• Wipe up spills immediately and if too large contact building management
• Pick up paper, dropped pencils, pens, paper clips and rubber bands
• Keep waste baskets out of aisles
Preparing for building evacuations due to fire or other emergency may be often forgotten with some helpful guidelines as fol-
lows:
• Review the Emergency Action Plan for your building, know your Floor Wardens and know the Assembly Point
• Participate in all fire drills or emergency drills and take them seriously. Remember you do not get a second chance in
the event of an actual fire or emergency
• In the event of any type of evacuation listen and follow directions from your Floor Warden at the Assembly Point
Employees should be aware of the hazards of filing cabinets as follows:
• A file cabinet can exert a force of up to 150 lbs when falling over
• Never leave the drawers open or unattended
• Store the heaviest materials in the bottom drawer
• Load from the bottom up
• Open only one drawer at a time
• Shut a file drawer immediately after removing or inserting files
• Use the handle when closing to reduce pinch-point injuries
Other items that will keep your office environment safe are as follows:
• Paper cuts are preventable by using extra care when handling paper
• Pens and pencils should always be carried in your pocket with points facing down and not in your hands in the event
of a fall
• Use a moving service or contact building maintenance to lift heavy boxes or equipment
• If you must lift heavy boxes or equipment utilize your legs and the proper lifting technique with back straight
• Ensure that ergonomics has been designed into your workstation
Eliminating hazards and awareness of the potential hazards will help to ensure no one is injured in the workplace. If you ob-
serve a co-worker or family member at home performing, or about to perform an unsafe act, please step in and point this out
to him or her. Many of the items included in this topic of Office Safety can and should be communicated to your loved ones at
home in keeping with the Jacobs’ BeyondZero culture of caring.
- By Patrick Cormier
P a g e 3V o l u m e 1 , I s s u e 4
Hydroplaning
During rains we may encounter hydroplaning . Ashraf explains the phenomenon.
Hydroplaning happens when the water in front of the tires builds up faster than the vehicle’s weight can push out of the way.
The water pressure causes the vehicle to rise up and slide in a thin layer of water between the tires and the road. At this point,
the vehicle can be completely out of contact with the road, and in danger of skidding or drifting out of the lane.
If you find yourself hydroplaning or skidding:
• Do not brake or turn suddenly;
• Ease your foot off the gas until the vehicle slows and you can feel traction on the road again;
• Turn your steering wheel in the direction of the skid. As you recover control, gently straighten the wheels; and
• If you need to brake, do it gently with light pumping action. Your vehicle has anti-lock brakes, then brake normally. Be-
cause the vehicle’s computer will mimic a pumping action.
- By Mohammed Ashraf
BeyondZero Orientations
With an ever increasing staff in
KSA Operations, it became very
important to spread the message
of BeyondZero to all new comers.
Various BeyondZero Orientations
were conducted at site offices
and home office. Site offices of
Yanbu and Injaz were covered. In
Total 89 personnel were inducted
including 9 from client (Marafiq).
The workshops were highly inter-
active and were successful in
soliciting people’s commitment
towards making the work place
incident and injury free. Lanouar,
Ashraf, Wynnie Delacruz and
Rajendra Matlani from Al-Khobar
office facilitated the workshops.
In words of Lynn, MOP Marafiq
Projects, Yanbu— “I have worked
for many large and well known
firms and that Beyond Zero Orien-
tation was without a doubt the
best, most poignant and hard
hitting reason presentation on
WHY safety is important.
We all assume that we will be OK
and Charlie was everyman who
ever has donned on PPE and
went out and did something rou-
tine but is inherently dangerous.
What really got me was what hap-
pened to his family. The personal
collateral damage that occurred to
his marriage and his daughters
was so sad.
Well done. I am very glad I went.”
Editor—Rajendra Matlani. All contributions for the next issue should be sent to the editor at rajendra.matlani@jacobs.com with subject as
“Article for BeyondZero Beacon” by 10-Jan-2012. Disclaimer — The views expressed in this newsletter are those of the respective authors and
do not necessarily represent the views of Jacobs Zate Management or the editors of BeyondZero Beacon. The purpose of this periodical is to
increase the awareness of BeyondZero and to promote the culture of caring by providing a forum for open communication.
V o l u m e 1 , I s s u e 4 P a g e 4
PHOTO GALLERYPHOTO GALLERYPHOTO GALLERYPHOTO GALLERY
▲ Mr. Noel Watson addressing the Jacobs
Global Futures Weekend briefings at Al-
Khobar Office.
JZ kids participating in science exhibition at
school. ▼
▲ Picturesque scene at Yanbu.
JZ kids graduating to yellow and
green belts in Karate. ▼
Client Commendations
Customer satisfaction is our prime motto. Let us see what our customers feel about our employees.
Mr. Ted D. Valentiner, Jr. of King Abdulaziz Center for World Culture Projects Dept. stated, “ I would just like to advise you of
the continued outstanding support and follow-up I have received, and continue to receive, from Mr. Mohammad Munawar.
During the time I have been involved with the Jacobs-Zate office, he has always provided outstanding service and follow-up
and I very much appreciate his efforts. My sentiments are shared with the other members of the Jacobs/ Ithra team as well.”
Congratulations
Our employees share their personal achievements...
My wife and I celebrated our 43rd wedding anniversary on Sept 21st , 2011. Barbara and I have been a couple for the past 46
years and we are looking forward to 50 years together. Our home is high in the Rocky Mountains in Conifer Colorado.— Larry
Long, GES+ Office.
We are blessed with a baby girl in November-2011— Ali Al-Tharman, GES+ Office
We are blessed with a baby boy on 15-August -2011— Bassam Taha Yanbuawi, GES+ Office

More Related Content

Similar to BeyondZero Culture and Safety Message from Jacobs Management

The Administrative Guide to Crisis Communication Management slides
The Administrative Guide to Crisis Communication Management   slidesThe Administrative Guide to Crisis Communication Management   slides
The Administrative Guide to Crisis Communication Management slidesBrad Domitrovich
 
Refining Your Skills for the Not Too Distant Future
Refining Your Skills for the Not Too Distant FutureRefining Your Skills for the Not Too Distant Future
Refining Your Skills for the Not Too Distant Futureqmatheson
 
What do you do when a crisis calls?
What do you do when a crisis calls?What do you do when a crisis calls?
What do you do when a crisis calls?Brad Domitrovich
 
Fgxpress 10 steps launch booklet
Fgxpress 10 steps launch bookletFgxpress 10 steps launch booklet
Fgxpress 10 steps launch bookletAziz Amazirr
 
Essay On Importance Of Science In Everyday Life
Essay On Importance Of Science In Everyday LifeEssay On Importance Of Science In Everyday Life
Essay On Importance Of Science In Everyday LifeDaphne Ballenger
 
Risk or Opportunity – There are 2 Sides to Every Coin
Risk or Opportunity – There are 2 Sides to Every CoinRisk or Opportunity – There are 2 Sides to Every Coin
Risk or Opportunity – There are 2 Sides to Every CoinPECB
 
Safety Basics for the Non-Safety Professional [Live Session]
Safety Basics for the Non-Safety Professional [Live Session]Safety Basics for the Non-Safety Professional [Live Session]
Safety Basics for the Non-Safety Professional [Live Session]HNI Risk Services
 
Easy My Mother. 50 Fr
Easy My Mother. 50 FrEasy My Mother. 50 Fr
Easy My Mother. 50 FrWendy Fox
 
Creative Interchange & Behavioral Based Safety
Creative Interchange & Behavioral Based SafetyCreative Interchange & Behavioral Based Safety
Creative Interchange & Behavioral Based SafetyJohan Roels
 
Discusstalk about the transcript. No plagiarism will use checker.docx
Discusstalk about the transcript.  No plagiarism will use checker.docxDiscusstalk about the transcript.  No plagiarism will use checker.docx
Discusstalk about the transcript. No plagiarism will use checker.docxjacksnathalie
 
Team 153 ssr april q1 meeting
Team 153 ssr april  q1 meetingTeam 153 ssr april  q1 meeting
Team 153 ssr april q1 meetingljbream
 
March - Ergonomics in the HOME office and STFs.pptx
March - Ergonomics in the HOME office and STFs.pptxMarch - Ergonomics in the HOME office and STFs.pptx
March - Ergonomics in the HOME office and STFs.pptxCapRockTelephone
 
Essay On My Mother In English Language - AZESSAY
Essay On My Mother In English Language - AZESSAYEssay On My Mother In English Language - AZESSAY
Essay On My Mother In English Language - AZESSAYJill Turner
 
Creative Writing Essay. Creative Essay Topics, Ex
Creative Writing Essay. Creative Essay Topics, ExCreative Writing Essay. Creative Essay Topics, Ex
Creative Writing Essay. Creative Essay Topics, ExLisa Graves
 
What every business can learn from young entrepreneurs (publ)
What every business can learn from young entrepreneurs (publ)What every business can learn from young entrepreneurs (publ)
What every business can learn from young entrepreneurs (publ)Frederic De Meyer
 
How To Grow Your Business 50% In 2010 Albert
How To Grow Your Business 50% In 2010   AlbertHow To Grow Your Business 50% In 2010   Albert
How To Grow Your Business 50% In 2010 AlbertAlbert Bellington
 

Similar to BeyondZero Culture and Safety Message from Jacobs Management (20)

The Administrative Guide to Crisis Communication Management slides
The Administrative Guide to Crisis Communication Management   slidesThe Administrative Guide to Crisis Communication Management   slides
The Administrative Guide to Crisis Communication Management slides
 
Refining Your Skills for the Not Too Distant Future
Refining Your Skills for the Not Too Distant FutureRefining Your Skills for the Not Too Distant Future
Refining Your Skills for the Not Too Distant Future
 
What do you do when a crisis calls?
What do you do when a crisis calls?What do you do when a crisis calls?
What do you do when a crisis calls?
 
Fgxpress 10 steps launch booklet
Fgxpress 10 steps launch bookletFgxpress 10 steps launch booklet
Fgxpress 10 steps launch booklet
 
Essay On Importance Of Science In Everyday Life
Essay On Importance Of Science In Everyday LifeEssay On Importance Of Science In Everyday Life
Essay On Importance Of Science In Everyday Life
 
Risk or Opportunity – There are 2 Sides to Every Coin
Risk or Opportunity – There are 2 Sides to Every CoinRisk or Opportunity – There are 2 Sides to Every Coin
Risk or Opportunity – There are 2 Sides to Every Coin
 
Safety Basics for the Non-Safety Professional [Live Session]
Safety Basics for the Non-Safety Professional [Live Session]Safety Basics for the Non-Safety Professional [Live Session]
Safety Basics for the Non-Safety Professional [Live Session]
 
Easy My Mother. 50 Fr
Easy My Mother. 50 FrEasy My Mother. 50 Fr
Easy My Mother. 50 Fr
 
Mapping the Mind
Mapping the MindMapping the Mind
Mapping the Mind
 
Creative Interchange & Behavioral Based Safety
Creative Interchange & Behavioral Based SafetyCreative Interchange & Behavioral Based Safety
Creative Interchange & Behavioral Based Safety
 
Discusstalk about the transcript. No plagiarism will use checker.docx
Discusstalk about the transcript.  No plagiarism will use checker.docxDiscusstalk about the transcript.  No plagiarism will use checker.docx
Discusstalk about the transcript. No plagiarism will use checker.docx
 
Team 153 ssr april q1 meeting
Team 153 ssr april  q1 meetingTeam 153 ssr april  q1 meeting
Team 153 ssr april q1 meeting
 
March - Ergonomics in the HOME office and STFs.pptx
March - Ergonomics in the HOME office and STFs.pptxMarch - Ergonomics in the HOME office and STFs.pptx
March - Ergonomics in the HOME office and STFs.pptx
 
Essay On My Mother In English Language - AZESSAY
Essay On My Mother In English Language - AZESSAYEssay On My Mother In English Language - AZESSAY
Essay On My Mother In English Language - AZESSAY
 
Mastering the Pitch
Mastering the PitchMastering the Pitch
Mastering the Pitch
 
Tips from CEOS
Tips from CEOSTips from CEOS
Tips from CEOS
 
Creative Writing Essay. Creative Essay Topics, Ex
Creative Writing Essay. Creative Essay Topics, ExCreative Writing Essay. Creative Essay Topics, Ex
Creative Writing Essay. Creative Essay Topics, Ex
 
What every business can learn from young entrepreneurs (publ)
What every business can learn from young entrepreneurs (publ)What every business can learn from young entrepreneurs (publ)
What every business can learn from young entrepreneurs (publ)
 
Risk and the Smart Investor
Risk and the Smart InvestorRisk and the Smart Investor
Risk and the Smart Investor
 
How To Grow Your Business 50% In 2010 Albert
How To Grow Your Business 50% In 2010   AlbertHow To Grow Your Business 50% In 2010   Albert
How To Grow Your Business 50% In 2010 Albert
 

BeyondZero Culture and Safety Message from Jacobs Management

  • 1. I would like to re-issue some thoughts about BeyondZero® and our Culture of Caring that were discussed at a recent senior management meeting. A big focus of our discussion was the meaning of BeyondZero and our Culture of Car- ing. Was it only about safety or something bigger? The answer to those questions was yes. And after a considerable back and forth, we came up with a “definition” of BeyondZero that goes like this: “Our culture of caring inspires mutual respect and personal account- ability. It creates the deep emotional commitment, active engage- ment, and courage to drive excellence in safekeeping and all that we do.” You’ll note that it’s not so much a definition as it is a description of an end state, the “to be” of Jacobs. It describes a company that is committed and engaged to the safekeeping of our co-workers, our families, and the world that we influence. It also takes caring beyond the boundaries of safety into all the other things that we do. So how do we get there? Well, it’s a progression. Many of you are still approaching BeyondZero like it’s exclusively about safety, and that’s okay – that’s an im- portant part of our Culture of Caring. The key is that we open ourselves to arriving at a place where we believe caring is the right thing to do; and we have to display this to one another through our behaviour on a daily basis – at work, at home, at play, in our communities – eve- rywhere. So how do we know when we’re there? There is no there. But as we get closer we should see a deeper, richer level of engagement; we should be beyond understanding BeyondZero intellectually and be living it emotionally. Simply put, we’ll know it when we see it. We can get there; we must start, first, by looking in the mirror. Keep yourselves and your loved ones safe. - Mike Coyle Message from Management I n s id e th i s i s s u e: Office Safety 2 BZ Orienta- tions 3 Hydroplaning 3 Client Com- mendations 3 Congratula- tions 4 Photo Gallery 4 J AC O B S Z AT E A l - K h o b a r , K S A . BeyondZero BEACON D e c 2 0 1 1V o l u m e 1 , I s s u e 4 “MaintainingJacobs’reputationforhighethical standardsisinthebestinterestoftheCom- pany’ssuccess,yoursuccess,andthesuccessof ourbusinessrelationships.” -CraigMartin,President&CEO. Mike Coyle, Sr. VP , Middle East Online SOR System Launched Jacobs Middle East Safety Observation Reports (SOR) online system was launched in Sep- 11. This is a user friendly online system for tracking & tracing the status of SORs. When one submits an SOR, the office HSE Coordinator gets notified about the SOR. The initiator re- ceives an acknowledgement mail as well. The HSE Coordinator will identify and assign the corrective action required to the concerned department/ person. Everyone logged into Jacobs Middle East network can also have a look at all the submitted SOR’s of the current year and their status. It is extremely important to take immediate action if you observe an unsafe act. Talk to the person who is in unsafe situation and take the corrective action. Serious threatening safety situations must never be submitted by SOR alone, seek the help of your line manager and/or the HSE Supervisor. Practice a “NO BLAME CULTURE”, hence need not to mention names in the SOR. We are looking for SORs that helps us “raise the bar” of our Beyond Zero journey. Thoughtful, effective and constructive SOR’s will be recognized.
  • 2. P a g e 2Vo l u m e 1 , I s s u e 4 Office Safety Office!! It’s the safest place to work ! True to a certain extent. However, working in office has some potential hazards too. Patrick, gives some useful tips to avoid such hazards. Employees who work in an office environment are faced with safety hazards on a daily basis. Some of the more common hazards are listed below but these are not to be considered all inclusive. Slips, trips, and falls contribute to the majority of general industry accidents. These potential hazards are also common in our offices and are preventable by the following: • Use the handrails on stairways for balance • Maintain the stairways free of obstructions • Never use mobile electronic devices when on stairways and stop walking if you have to use the cellular phone • Use elevators when moving heavy boxes • Slow down and stay closer to the right at corners • Walk with extra care on wet surfaces • Wipe up spills immediately and if too large contact building management • Pick up paper, dropped pencils, pens, paper clips and rubber bands • Keep waste baskets out of aisles Preparing for building evacuations due to fire or other emergency may be often forgotten with some helpful guidelines as fol- lows: • Review the Emergency Action Plan for your building, know your Floor Wardens and know the Assembly Point • Participate in all fire drills or emergency drills and take them seriously. Remember you do not get a second chance in the event of an actual fire or emergency • In the event of any type of evacuation listen and follow directions from your Floor Warden at the Assembly Point Employees should be aware of the hazards of filing cabinets as follows: • A file cabinet can exert a force of up to 150 lbs when falling over • Never leave the drawers open or unattended • Store the heaviest materials in the bottom drawer • Load from the bottom up • Open only one drawer at a time • Shut a file drawer immediately after removing or inserting files • Use the handle when closing to reduce pinch-point injuries Other items that will keep your office environment safe are as follows: • Paper cuts are preventable by using extra care when handling paper • Pens and pencils should always be carried in your pocket with points facing down and not in your hands in the event of a fall • Use a moving service or contact building maintenance to lift heavy boxes or equipment • If you must lift heavy boxes or equipment utilize your legs and the proper lifting technique with back straight • Ensure that ergonomics has been designed into your workstation Eliminating hazards and awareness of the potential hazards will help to ensure no one is injured in the workplace. If you ob- serve a co-worker or family member at home performing, or about to perform an unsafe act, please step in and point this out to him or her. Many of the items included in this topic of Office Safety can and should be communicated to your loved ones at home in keeping with the Jacobs’ BeyondZero culture of caring. - By Patrick Cormier
  • 3. P a g e 3V o l u m e 1 , I s s u e 4 Hydroplaning During rains we may encounter hydroplaning . Ashraf explains the phenomenon. Hydroplaning happens when the water in front of the tires builds up faster than the vehicle’s weight can push out of the way. The water pressure causes the vehicle to rise up and slide in a thin layer of water between the tires and the road. At this point, the vehicle can be completely out of contact with the road, and in danger of skidding or drifting out of the lane. If you find yourself hydroplaning or skidding: • Do not brake or turn suddenly; • Ease your foot off the gas until the vehicle slows and you can feel traction on the road again; • Turn your steering wheel in the direction of the skid. As you recover control, gently straighten the wheels; and • If you need to brake, do it gently with light pumping action. Your vehicle has anti-lock brakes, then brake normally. Be- cause the vehicle’s computer will mimic a pumping action. - By Mohammed Ashraf BeyondZero Orientations With an ever increasing staff in KSA Operations, it became very important to spread the message of BeyondZero to all new comers. Various BeyondZero Orientations were conducted at site offices and home office. Site offices of Yanbu and Injaz were covered. In Total 89 personnel were inducted including 9 from client (Marafiq). The workshops were highly inter- active and were successful in soliciting people’s commitment towards making the work place incident and injury free. Lanouar, Ashraf, Wynnie Delacruz and Rajendra Matlani from Al-Khobar office facilitated the workshops. In words of Lynn, MOP Marafiq Projects, Yanbu— “I have worked for many large and well known firms and that Beyond Zero Orien- tation was without a doubt the best, most poignant and hard hitting reason presentation on WHY safety is important. We all assume that we will be OK and Charlie was everyman who ever has donned on PPE and went out and did something rou- tine but is inherently dangerous. What really got me was what hap- pened to his family. The personal collateral damage that occurred to his marriage and his daughters was so sad. Well done. I am very glad I went.”
  • 4. Editor—Rajendra Matlani. All contributions for the next issue should be sent to the editor at rajendra.matlani@jacobs.com with subject as “Article for BeyondZero Beacon” by 10-Jan-2012. Disclaimer — The views expressed in this newsletter are those of the respective authors and do not necessarily represent the views of Jacobs Zate Management or the editors of BeyondZero Beacon. The purpose of this periodical is to increase the awareness of BeyondZero and to promote the culture of caring by providing a forum for open communication. V o l u m e 1 , I s s u e 4 P a g e 4 PHOTO GALLERYPHOTO GALLERYPHOTO GALLERYPHOTO GALLERY ▲ Mr. Noel Watson addressing the Jacobs Global Futures Weekend briefings at Al- Khobar Office. JZ kids participating in science exhibition at school. ▼ ▲ Picturesque scene at Yanbu. JZ kids graduating to yellow and green belts in Karate. ▼ Client Commendations Customer satisfaction is our prime motto. Let us see what our customers feel about our employees. Mr. Ted D. Valentiner, Jr. of King Abdulaziz Center for World Culture Projects Dept. stated, “ I would just like to advise you of the continued outstanding support and follow-up I have received, and continue to receive, from Mr. Mohammad Munawar. During the time I have been involved with the Jacobs-Zate office, he has always provided outstanding service and follow-up and I very much appreciate his efforts. My sentiments are shared with the other members of the Jacobs/ Ithra team as well.” Congratulations Our employees share their personal achievements... My wife and I celebrated our 43rd wedding anniversary on Sept 21st , 2011. Barbara and I have been a couple for the past 46 years and we are looking forward to 50 years together. Our home is high in the Rocky Mountains in Conifer Colorado.— Larry Long, GES+ Office. We are blessed with a baby girl in November-2011— Ali Al-Tharman, GES+ Office We are blessed with a baby boy on 15-August -2011— Bassam Taha Yanbuawi, GES+ Office