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Raddon Chart of the Day
                                                                 June 19, 2012
      Households That Own a Tablet Are More Likely to Use
      a Personal Financial Management Software Program
25%
             Percent Using a Personal Financial Management Software Program                                               22%

20%                                                            19%


                                                                                                    15%
15%
                        12%

10%


5%


0%
               All Households                   Online Banking Users                       Own a Cell Phone         Own a Tablet
 Source: Raddon Financial Group, National Consumer Research – Spring 2012
 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.             www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                 June 14, 2012
                                Use of Tablets and Types of Tablet
                               Services/Applications Actively Used
14%
                12%
12%

10%

8%

6%
                                       5%
                                                             4%
4%                                                                                 3%
                                                                                                    2%
2%                                                                                                          2%                 1%

0%
           Have a Tablet          Use Online           Have a Data           Downloaded Actively Use PFI Downloaded       Actively Use
                                   Banking            Plan for Tablet          PFI App        App        Non-PFI App      Non-PFI App

 Source: Raddon Financial Group, National Consumer Research – Spring 2012
 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.           www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                 June 12, 2012
                     Use of Cell Phones and Types of Cell Phone
                        Services/Applications Actively Used
90%
80%             78%

70%
60%
50%
40%                                   33%
30%
20%                                                         18%
                                                                                   9%               7%
10%                                                                                                         4%                 4%
0%
            Have a Cell          Have a Data            Use Online           Downloaded Actively Use PFI Downloaded       Actively Use
              Phone              Plan for Cell           Banking               PFI App        App        Non-PFI App      Non-PFI App
                                    Phone

 Source: Raddon Financial Group, National Consumer Research – Spring 2012
 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.           www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                 June 7, 2012
                   One Out of Ten Consumers Use a Personal
                  Financial Management Software Program to
13%                 Keep Track of and Manage Their Finances
13%                                                                                                 12%                12%

12%

12%

11%                                                             11%

11%                        10%

10%

10%

   9%
                        Fall '10                           Spring '11                              Fall '11        Spring '12
Source: Raddon Financial Group, National Consumer Research – Spring 2012
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.              www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                  June 5, 2012
                          One Out of Ten Consumers Report That
                            They Currently Use a Smart ATM
35%                                                                                                                         33%

30%

25%                                                                                                     22%
20%                                                                                             19%

15%               14%

10%
                                             6%                        6%
5%

0%
          Currently Use                Extremely                Very Likely               Somewhat    Not Very          Not at All
                                         Likely                                             Likely     Likely            Likely
 Source: Raddon Financial Group, National Consumer Research – Spring 2012
 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.         www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                 May 31, 2012
              One-Quarter of All Households Are Extremely to
                Very Likely to Use Remote Deposit Capture
80%                                                                                                              73%
                                                                                                                                     69%
70%                                                                                                                       65%
60%
50%
40%
                                                                                   31%
30%                                                                  25%                            27%

20%
10%                             4%            4%
                  2%
0%
              Currently Use Remote Deposit                   Extremely to Somewhat Likely to Use Not Very to Not at All Likely to Use
                         Capture                                   Remote Deposit Capture             Remote Deposit Capture

                                                    Spring '11               Fall '11               Spring '12

 Source: Raddon Financial Group, National Consumer Research – Spring 2012
 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.                  www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                       May 29, 2012
                   Three out of Ten Consumers That Use Foreign ATMs
                   Would Watch a Video Ad while an ATM Transaction
                      is Processing to Avoid Paying a Surcharge Fee
    30%                    Base: Households That Use ATMs Not Owned by Their Financial Institution
                                                                                                                               25%
    25%                                                                           24%
                                      30%                                                              22%

    20%
                                                      15%
    15%                   14%

    10%

       5%

       0%
                   Extremely Likely                Very Likely            Somewhat Likely          Not Very Likely       Not at All Likely

Source: Raddon Financial Group, National Consumer Research – Spring 2012
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.                     www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                May 24, 2012
                  Four Out of Ten Consumers That Use Foreign
                        ATMs Never Pay a Surcharge Fee



                                                               23%                                  Always Pay a Fee
                                                                                                    Sometimes Pay a Fee
                39%                                                                                 Never Pay a Fee




                                                       38%                               Percent of Households That Use ATMs
                                                                                        Not Owned by Their Financial Institution


Source: Raddon Financial Group, National Consumer Research – Spring 2012
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.            www.raddon.com | 800.827.3500
Raddon Chart of the Day
                                                                May 22, 2012
                     One-Fifth of All Households Use ATMs Not
                       Owned by Their Financial Institution

                                     2%
                                                                                                   Percent of All Households
                                                                    22%

                                                                                                          Use Foreign ATMs
                                                                                                          Do Not Use Foreign ATMs
                                                                                                          Do Not Know


                                  76%

Source: Raddon Financial Group, National Consumer Research – Spring 2012
©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc.             www.raddon.com | 800.827.3500

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Raddon Chart of the Day June 19, 2012

  • 1. Raddon Chart of the Day June 19, 2012 Households That Own a Tablet Are More Likely to Use a Personal Financial Management Software Program 25% Percent Using a Personal Financial Management Software Program 22% 20% 19% 15% 15% 12% 10% 5% 0% All Households Online Banking Users Own a Cell Phone Own a Tablet Source: Raddon Financial Group, National Consumer Research – Spring 2012 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 2. Raddon Chart of the Day June 14, 2012 Use of Tablets and Types of Tablet Services/Applications Actively Used 14% 12% 12% 10% 8% 6% 5% 4% 4% 3% 2% 2% 2% 1% 0% Have a Tablet Use Online Have a Data Downloaded Actively Use PFI Downloaded Actively Use Banking Plan for Tablet PFI App App Non-PFI App Non-PFI App Source: Raddon Financial Group, National Consumer Research – Spring 2012 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 3. Raddon Chart of the Day June 12, 2012 Use of Cell Phones and Types of Cell Phone Services/Applications Actively Used 90% 80% 78% 70% 60% 50% 40% 33% 30% 20% 18% 9% 7% 10% 4% 4% 0% Have a Cell Have a Data Use Online Downloaded Actively Use PFI Downloaded Actively Use Phone Plan for Cell Banking PFI App App Non-PFI App Non-PFI App Phone Source: Raddon Financial Group, National Consumer Research – Spring 2012 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 4. Raddon Chart of the Day June 7, 2012 One Out of Ten Consumers Use a Personal Financial Management Software Program to 13% Keep Track of and Manage Their Finances 13% 12% 12% 12% 12% 11% 11% 11% 10% 10% 10% 9% Fall '10 Spring '11 Fall '11 Spring '12 Source: Raddon Financial Group, National Consumer Research – Spring 2012 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 5. Raddon Chart of the Day June 5, 2012 One Out of Ten Consumers Report That They Currently Use a Smart ATM 35% 33% 30% 25% 22% 20% 19% 15% 14% 10% 6% 6% 5% 0% Currently Use Extremely Very Likely Somewhat Not Very Not at All Likely Likely Likely Likely Source: Raddon Financial Group, National Consumer Research – Spring 2012 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 6. Raddon Chart of the Day May 31, 2012 One-Quarter of All Households Are Extremely to Very Likely to Use Remote Deposit Capture 80% 73% 69% 70% 65% 60% 50% 40% 31% 30% 25% 27% 20% 10% 4% 4% 2% 0% Currently Use Remote Deposit Extremely to Somewhat Likely to Use Not Very to Not at All Likely to Use Capture Remote Deposit Capture Remote Deposit Capture Spring '11 Fall '11 Spring '12 Source: Raddon Financial Group, National Consumer Research – Spring 2012 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 7. Raddon Chart of the Day May 29, 2012 Three out of Ten Consumers That Use Foreign ATMs Would Watch a Video Ad while an ATM Transaction is Processing to Avoid Paying a Surcharge Fee 30% Base: Households That Use ATMs Not Owned by Their Financial Institution 25% 25% 24% 30% 22% 20% 15% 15% 14% 10% 5% 0% Extremely Likely Very Likely Somewhat Likely Not Very Likely Not at All Likely Source: Raddon Financial Group, National Consumer Research – Spring 2012 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 8. Raddon Chart of the Day May 24, 2012 Four Out of Ten Consumers That Use Foreign ATMs Never Pay a Surcharge Fee 23% Always Pay a Fee Sometimes Pay a Fee 39% Never Pay a Fee 38% Percent of Households That Use ATMs Not Owned by Their Financial Institution Source: Raddon Financial Group, National Consumer Research – Spring 2012 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500
  • 9. Raddon Chart of the Day May 22, 2012 One-Fifth of All Households Use ATMs Not Owned by Their Financial Institution 2% Percent of All Households 22% Use Foreign ATMs Do Not Use Foreign ATMs Do Not Know 76% Source: Raddon Financial Group, National Consumer Research – Spring 2012 ©2012 Open Solutions Inc. Raddon Financial Group (RFG) is a business unit of Open Solutions Inc. www.raddon.com | 800.827.3500