Presented at EuroIA 2019. Like jazz, there is an art to good research facilitation, but its components are learnable and you can get better if you know what to practice. Using methods from jazz improvisation, this talk will break down the qualities of great user research facilitation into bite-sized methods and techniques that you can actually practice. You will learn the components of good facilitation and exercises for each component, so you can put those qualities into practice immediately. Become a better facilitator with every interview and get more insights out of research than you knew you could.
38. Do not fear mistakes.
There are none.
- Miles Davis, jazz composer & trumpeter
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39. thank
you
@r_audrey
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