1. RACHAEL M. JONES
327 6th Ave., Indian Rocks Beach, FL 33785
Cell: 727-430-0063
Rachael4@mail.usf.edu
OBJECTIVE
To find a career opportunity which will utilize my education,people skills, and motivational drive. A reputation for
excellence in complex problem solving and a constant hard working attitude. Looking forward to making a
significant contribution in a company that offers a genuine opportunity for progression. Proficient with Microsoft
Excel, Outlook, and Word. Strong organization and multi-tasking skills.
CORE QUALIFICATIONS
 Goal Oriented Team Player
 Quick Learner Creative Problem Solver
 Completed all Spanish requirements Athlete, Marathon Runner
 Proficient in MS, Excel, Great with customer service 8+years
Outlook, PowerPoint, Data Entry Etc.
 Quick Learner
 Strong Presentation Skills
 Wonderful Public Speaker
EDUCATION
 B.A. Criminology, University of South Florida, May 2014
Internship Experience:
 Received competitive internship position with the Pinellas County Sheriff’s Office
 Observed many court cases at the Pinellas County Courthouse
 Observed cases,worked with attorneys,tookcourt notes
 Participated in a number of ride alongs in and out of my internship
 Worked alongside the IOB Pinellas County Burglary Unit with Special Detective Ricky Rodgers
 Went to many on site interviews, did reports, and helped make graphs and assessments
 Worked with Recruit Training Division and had the opportunity to train with them first hand
 Went through CRP training, fire arms training, OC and Tasercourses,experienced the inside of a gas
chamber, learned online tasks,etc.
 Worked with Pinellas Safe Harbor Homeless Shelter
 Helped work with the homeless, provided shelter, food, rehab, etc.
Additional Experience:
 Completed several police rides with Tampa Police Department Sector 2
 Participated in a tour/career experience fair at the Tampa Bay FBI headquarters feb/14
 Volunteered 90+ hours at the Nina Harris School for the Mentally and Emotionally Handicapped
 Did 30+ hours of research for USF psychological criminology
 Performed psychology evaluations,tests,and online spreadsheets
RELEVENT COURSEWORK
 Theories of Criminal Behavior
- biological/psychological/sociological models
 Research Methods in Criminal Justice
- Crime, Criminal Justice, and Scientific Inquiry
- Ethics and Criminal Justice Research
 Organized Crime
- build cases and disrupt groups with global ties
- undercoveroperations; confidential sources; surveillance; intelligence analysis and sharing; forensic
accounting; multi-agency investigations; and the power of racketeering statutes
 Patterns of Criminal Behavior
- Examines patterns of crime (both offending and victimization), and includes a gender, race/ethnicity, and
class analysis

2. Employment:
 Started with Hertz Rental Car directly after graduation in June 2014-current
 Accepted into their ManagerTrainee Fast-Track Program
 Gained the ability to swiftly multitask while still performing accurately
 Position allows me to support achievement of location sales and margin goals by working closely with
location manager on assigned tasks and develop management skills to qualify for promotion by
successfully meeting daily challenges with hands-on experience
 Grew sales 20% in just 5 months, reversing long-standing sales decline by helping each of my customers
with their unique situations,identifying business needs,and using solution-selling techniques
 Held one of the highest RM (Revenue Management) percentages for a manager trainee in the region
 Gained crucial foundational skills to shift from being an individual contributor to a well-respected manager
who can achieve team success and drive bottom-line performance
 Learned how to conduct the DBR (daily report of business)for my branch and surrounding branches in the
area
 Went through extensive training to learn how the Revenue Management Department is run
 Can now compare yearly, monthly, and quarterly tax statements to determine how to keep the business
running in a successfulpositive trend for every tier
 Participated in many sales calls around the area with the regional sales rep to learn how to grow a business
from outside sources