SlideShare a Scribd company logo
1 of 22
Download to read offline
TRENDS IN ASSOCIATION
MANAGEMENT SYSTEMS
FEATURING AVECTRA
Seth Zarny – Partner
Buu-Linh Tran – Sr. Manager
Howard Pollock – Avectra
John Warner - Avectra
Thrive. Grow. Achieve.
WHAT’S ON TAP
• Introductions
• Raffa Team
• Avectra Team
• Today’s Agenda
• Overview
• Key Features
• Latest Trends
• Key Decision Points
• Technology Platform
• Product Demonstration
• Functions
• Visibility
• Flexibility
• ROI
• Q&A
2
DO YOU NEED THE NEW SOFTWARE?
3
Hint – Sometimes You Need to Change
Your Software!
MUTUAL INTRODUCTIONS
• WHO IS IN THE ROOM
• YOUR ORGANIZATION
– Size – employees
– Current Accounting Solutions
– Challenges
• Raffa Team
– Seth Zarny
– Buu-Linh Tran
– Evette Collins
– Brief Background and Qualifications
• AVECTRA TEAM
- HOWARD POLLOCK
- JOHN WARNER
4
CORPORATE OVERVIEW
• Financially Strong
• Experienced
• Innovative
Why Select Avectra?
INDUSTRY LEADING SOCIAL CRM SOLUTION
• 18 year track record with strong industry brand
• 200 staff
– Multiple locations including Washington, DC; Illinois; Florida
• 1,500+ customers with staff sizes from 1-2,500
representing
– Over 37M individuals managed
– More than $3B/year running through our solution center
STRONG EXECUTIVE TEAM
• Blend of industry experience with software veterans
Financially Strong
• 29% growth in revenue since 2008
($42M 2012)
• 99%+ renewal rates
• Debt free
Financial Highlights
• Invested $6M in product
development in 2012
– Comparatively 3x more than competitive products in
marketplace
• Extensive Partner Program
– Implementation
– Value Added Products
Other Items of Note
EXPERIENCED
Organization Chart
Richard Davis
President & CEO
Russ Odom, CPA,
CGMA
CFO
Accounting &
Admin = 12
staff
Patrick Dorsey
VP, Marketing
Marketing = 8
staff
Peggy Padalino
Senior VP, Global
Sales
Sales = 26
staff
Don Prodehl
VP, R & D
R&D = 43
staff
Craig Dellorso
VP and GM, Customer
Care
Customer
Care = 105
staff
Avectra Success
Innovative
Unified Enterprise Architecture
• Create once;
distribute to all
• No synching
• No data push or
pull
Powerful ToolKit
THE POWER OF ONE
Events
Online
Marketing
CRM
Business
Analytics
E-
Commerce
Membership
Fundraisin
g
Advocacy
Online
Abstracts
Wealth
Screenin
g
360° View of a
Member
Avectra Development Sources
• Social CRM
• “IdeaStarter”
• Mobile Connectivity
– Mobile commerce
• eWeb Gadgets
– Widget based technology
• Responsive Design
• Fully accessible APIs for any device
• Vaulted payments
High Level Initiatives
Demo Agenda
1. Social Platforms
2. Member Engagement
3. Moves Management
4. Crowd Contributing
Q&A following each segment
THANK YOU!
Page 21
Buu-Linh Tran
Direct: 301-279-6511
E-mail: btran@raffa.com
Seth Zarny
Direct: 301-279-6500
E-mail: szarny@raffa.com
Evette Collins
Direct: 202-955-6708
E-mail: ecollins@raffa.com

More Related Content

More from Raffa Learning Community

2018 09-13 it essentials disaster recovery vs. business continuity
2018 09-13 it essentials disaster recovery vs. business continuity2018 09-13 it essentials disaster recovery vs. business continuity
2018 09-13 it essentials disaster recovery vs. business continuityRaffa Learning Community
 
2018-09-20 Accounting Systems Comparison Seminar
2018-09-20 Accounting Systems Comparison Seminar2018-09-20 Accounting Systems Comparison Seminar
2018-09-20 Accounting Systems Comparison SeminarRaffa Learning Community
 
2018-09-06 FASB ASC 606 - Revenue Recognition
2018-09-06 FASB ASC 606 - Revenue Recognition2018-09-06 FASB ASC 606 - Revenue Recognition
2018-09-06 FASB ASC 606 - Revenue RecognitionRaffa Learning Community
 
2018-07 Systems Integration Best Practices for Integrating Your Business Appl...
2018-07 Systems Integration Best Practices for Integrating Your Business Appl...2018-07 Systems Integration Best Practices for Integrating Your Business Appl...
2018-07 Systems Integration Best Practices for Integrating Your Business Appl...Raffa Learning Community
 
2018-07 FSG BI360 Improve Your Annual Budget Seminar
2018-07 FSG BI360 Improve Your Annual Budget Seminar 2018-07 FSG BI360 Improve Your Annual Budget Seminar
2018-07 FSG BI360 Improve Your Annual Budget Seminar Raffa Learning Community
 
2018 06-27 How to Accelerate the Month-End Close
2018 06-27 How to Accelerate the Month-End Close2018 06-27 How to Accelerate the Month-End Close
2018 06-27 How to Accelerate the Month-End CloseRaffa Learning Community
 
2018 5-8 IT Security - What You Need to Know
2018 5-8 IT Security - What You Need to Know2018 5-8 IT Security - What You Need to Know
2018 5-8 IT Security - What You Need to KnowRaffa Learning Community
 
4-25 18 Blind Spots: The Art of Self Awareness
4-25 18 Blind Spots: The Art of Self Awareness4-25 18 Blind Spots: The Art of Self Awareness
4-25 18 Blind Spots: The Art of Self AwarenessRaffa Learning Community
 
2018 4-23 The Changing Role of Today's CIO
2018 4-23 The Changing Role of Today's CIO2018 4-23 The Changing Role of Today's CIO
2018 4-23 The Changing Role of Today's CIORaffa Learning Community
 
2018 04-17 How Much Should My Nonprofit Target for Reserves?
2018 04-17 How Much Should My Nonprofit Target for Reserves?2018 04-17 How Much Should My Nonprofit Target for Reserves?
2018 04-17 How Much Should My Nonprofit Target for Reserves?Raffa Learning Community
 
2018 03-27 Effective Corporate Performance Management Best Practices
2018 03-27 Effective Corporate Performance Management Best Practices2018 03-27 Effective Corporate Performance Management Best Practices
2018 03-27 Effective Corporate Performance Management Best PracticesRaffa Learning Community
 
2018 3-14 The Changing Role of Today's CIO
2018 3-14 The Changing Role of Today's CIO2018 3-14 The Changing Role of Today's CIO
2018 3-14 The Changing Role of Today's CIORaffa Learning Community
 
2018 3-13 Federal Funding - What You Don't Know Can Hurt You!
2018 3-13 Federal Funding - What You Don't Know Can Hurt You!2018 3-13 Federal Funding - What You Don't Know Can Hurt You!
2018 3-13 Federal Funding - What You Don't Know Can Hurt You!Raffa Learning Community
 
2018 3-8 Sage Intacct - The Cloud ERP Difference
2018 3-8 Sage Intacct - The Cloud ERP Difference2018 3-8 Sage Intacct - The Cloud ERP Difference
2018 3-8 Sage Intacct - The Cloud ERP DifferenceRaffa Learning Community
 

More from Raffa Learning Community (20)

2018-9-26 Federal Funding
2018-9-26 Federal Funding2018-9-26 Federal Funding
2018-9-26 Federal Funding
 
2018-09-25 Sage Intacct for Nonprofits
2018-09-25 Sage Intacct for Nonprofits2018-09-25 Sage Intacct for Nonprofits
2018-09-25 Sage Intacct for Nonprofits
 
2018 09-13 it essentials disaster recovery vs. business continuity
2018 09-13 it essentials disaster recovery vs. business continuity2018 09-13 it essentials disaster recovery vs. business continuity
2018 09-13 it essentials disaster recovery vs. business continuity
 
2018-09-20 Accounting Systems Comparison Seminar
2018-09-20 Accounting Systems Comparison Seminar2018-09-20 Accounting Systems Comparison Seminar
2018-09-20 Accounting Systems Comparison Seminar
 
2018-09-06 FASB ASC 606 - Revenue Recognition
2018-09-06 FASB ASC 606 - Revenue Recognition2018-09-06 FASB ASC 606 - Revenue Recognition
2018-09-06 FASB ASC 606 - Revenue Recognition
 
2018-07 Systems Integration Best Practices for Integrating Your Business Appl...
2018-07 Systems Integration Best Practices for Integrating Your Business Appl...2018-07 Systems Integration Best Practices for Integrating Your Business Appl...
2018-07 Systems Integration Best Practices for Integrating Your Business Appl...
 
2018-07 FSG BI360 Improve Your Annual Budget Seminar
2018-07 FSG BI360 Improve Your Annual Budget Seminar 2018-07 FSG BI360 Improve Your Annual Budget Seminar
2018-07 FSG BI360 Improve Your Annual Budget Seminar
 
2018 06-27 How to Accelerate the Month-End Close
2018 06-27 How to Accelerate the Month-End Close2018 06-27 How to Accelerate the Month-End Close
2018 06-27 How to Accelerate the Month-End Close
 
2018 06-12 The Changing Role of the CIO
2018 06-12 The Changing Role of the CIO2018 06-12 The Changing Role of the CIO
2018 06-12 The Changing Role of the CIO
 
2018-05-31 A New Look for Nonprofits
2018-05-31 A New Look for Nonprofits2018-05-31 A New Look for Nonprofits
2018-05-31 A New Look for Nonprofits
 
2018 5-8 IT Security - What You Need to Know
2018 5-8 IT Security - What You Need to Know2018 5-8 IT Security - What You Need to Know
2018 5-8 IT Security - What You Need to Know
 
4-25 18 Blind Spots: The Art of Self Awareness
4-25 18 Blind Spots: The Art of Self Awareness4-25 18 Blind Spots: The Art of Self Awareness
4-25 18 Blind Spots: The Art of Self Awareness
 
2018 4-23 The Changing Role of Today's CIO
2018 4-23 The Changing Role of Today's CIO2018 4-23 The Changing Role of Today's CIO
2018 4-23 The Changing Role of Today's CIO
 
2018 04-17 How Much Should My Nonprofit Target for Reserves?
2018 04-17 How Much Should My Nonprofit Target for Reserves?2018 04-17 How Much Should My Nonprofit Target for Reserves?
2018 04-17 How Much Should My Nonprofit Target for Reserves?
 
2018 03-27 Effective Corporate Performance Management Best Practices
2018 03-27 Effective Corporate Performance Management Best Practices2018 03-27 Effective Corporate Performance Management Best Practices
2018 03-27 Effective Corporate Performance Management Best Practices
 
2018 3-14 The Changing Role of Today's CIO
2018 3-14 The Changing Role of Today's CIO2018 3-14 The Changing Role of Today's CIO
2018 3-14 The Changing Role of Today's CIO
 
2018 3-13 Federal Funding - What You Don't Know Can Hurt You!
2018 3-13 Federal Funding - What You Don't Know Can Hurt You!2018 3-13 Federal Funding - What You Don't Know Can Hurt You!
2018 3-13 Federal Funding - What You Don't Know Can Hurt You!
 
2018 3-8 Sage Intacct - The Cloud ERP Difference
2018 3-8 Sage Intacct - The Cloud ERP Difference2018 3-8 Sage Intacct - The Cloud ERP Difference
2018 3-8 Sage Intacct - The Cloud ERP Difference
 
2018 2-22 For-Profit: Impact Advocacy
2018 2-22 For-Profit: Impact Advocacy2018 2-22 For-Profit: Impact Advocacy
2018 2-22 For-Profit: Impact Advocacy
 
2018 2-6 The Changing Role of Today's CIO
2018 2-6 The Changing Role of Today's CIO2018 2-6 The Changing Role of Today's CIO
2018 2-6 The Changing Role of Today's CIO
 

Recently uploaded

Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Enterprise Knowledge
 
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptxMaking_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptxnull - The Open Security Community
 
costume and set research powerpoint presentation
costume and set research powerpoint presentationcostume and set research powerpoint presentation
costume and set research powerpoint presentationphoebematthew05
 
AI as an Interface for Commercial Buildings
AI as an Interface for Commercial BuildingsAI as an Interface for Commercial Buildings
AI as an Interface for Commercial BuildingsMemoori
 
Science&tech:THE INFORMATION AGE STS.pdf
Science&tech:THE INFORMATION AGE STS.pdfScience&tech:THE INFORMATION AGE STS.pdf
Science&tech:THE INFORMATION AGE STS.pdfjimielynbastida
 
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)Wonjun Hwang
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersThousandEyes
 
Artificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraArtificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraDeakin University
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024BookNet Canada
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Mattias Andersson
 
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024BookNet Canada
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...shyamraj55
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationSlibray Presentation
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationRidwan Fadjar
 
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphNeo4j
 
Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024Scott Keck-Warren
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsRizwan Syed
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksSoftradix Technologies
 
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024BookNet Canada
 

Recently uploaded (20)

Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024Designing IA for AI - Information Architecture Conference 2024
Designing IA for AI - Information Architecture Conference 2024
 
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptxMaking_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
Making_way_through_DLL_hollowing_inspite_of_CFG_by_Debjeet Banerjee.pptx
 
costume and set research powerpoint presentation
costume and set research powerpoint presentationcostume and set research powerpoint presentation
costume and set research powerpoint presentation
 
AI as an Interface for Commercial Buildings
AI as an Interface for Commercial BuildingsAI as an Interface for Commercial Buildings
AI as an Interface for Commercial Buildings
 
Science&tech:THE INFORMATION AGE STS.pdf
Science&tech:THE INFORMATION AGE STS.pdfScience&tech:THE INFORMATION AGE STS.pdf
Science&tech:THE INFORMATION AGE STS.pdf
 
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
Bun (KitWorks Team Study 노별마루 발표 2024.4.22)
 
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for PartnersEnhancing Worker Digital Experience: A Hands-on Workshop for Partners
Enhancing Worker Digital Experience: A Hands-on Workshop for Partners
 
Artificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning eraArtificial intelligence in the post-deep learning era
Artificial intelligence in the post-deep learning era
 
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
Transcript: #StandardsGoals for 2024: What’s new for BISAC - Tech Forum 2024
 
Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?Are Multi-Cloud and Serverless Good or Bad?
Are Multi-Cloud and Serverless Good or Bad?
 
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
Transcript: New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
 
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
Automating Business Process via MuleSoft Composer | Bangalore MuleSoft Meetup...
 
Connect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck PresentationConnect Wave/ connectwave Pitch Deck Presentation
Connect Wave/ connectwave Pitch Deck Presentation
 
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptxE-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
E-Vehicle_Hacking_by_Parul Sharma_null_owasp.pptx
 
My Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 PresentationMy Hashitalk Indonesia April 2024 Presentation
My Hashitalk Indonesia April 2024 Presentation
 
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge GraphSIEMENS: RAPUNZEL – A Tale About Knowledge Graph
SIEMENS: RAPUNZEL – A Tale About Knowledge Graph
 
Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024Advanced Test Driven-Development @ php[tek] 2024
Advanced Test Driven-Development @ php[tek] 2024
 
Scanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL CertsScanning the Internet for External Cloud Exposures via SSL Certs
Scanning the Internet for External Cloud Exposures via SSL Certs
 
Benefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other FrameworksBenefits Of Flutter Compared To Other Frameworks
Benefits Of Flutter Compared To Other Frameworks
 
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
New from BookNet Canada for 2024: BNC BiblioShare - Tech Forum 2024
 

2013-06-19 Association Mgmt Systems featuring Avectra

  • 1. TRENDS IN ASSOCIATION MANAGEMENT SYSTEMS FEATURING AVECTRA Seth Zarny – Partner Buu-Linh Tran – Sr. Manager Howard Pollock – Avectra John Warner - Avectra Thrive. Grow. Achieve.
  • 2. WHAT’S ON TAP • Introductions • Raffa Team • Avectra Team • Today’s Agenda • Overview • Key Features • Latest Trends • Key Decision Points • Technology Platform • Product Demonstration • Functions • Visibility • Flexibility • ROI • Q&A 2
  • 3. DO YOU NEED THE NEW SOFTWARE? 3 Hint – Sometimes You Need to Change Your Software!
  • 4. MUTUAL INTRODUCTIONS • WHO IS IN THE ROOM • YOUR ORGANIZATION – Size – employees – Current Accounting Solutions – Challenges • Raffa Team – Seth Zarny – Buu-Linh Tran – Evette Collins – Brief Background and Qualifications • AVECTRA TEAM - HOWARD POLLOCK - JOHN WARNER 4
  • 6. • Financially Strong • Experienced • Innovative Why Select Avectra?
  • 7. INDUSTRY LEADING SOCIAL CRM SOLUTION • 18 year track record with strong industry brand • 200 staff – Multiple locations including Washington, DC; Illinois; Florida • 1,500+ customers with staff sizes from 1-2,500 representing – Over 37M individuals managed – More than $3B/year running through our solution center STRONG EXECUTIVE TEAM • Blend of industry experience with software veterans
  • 9. • 29% growth in revenue since 2008 ($42M 2012) • 99%+ renewal rates • Debt free Financial Highlights
  • 10. • Invested $6M in product development in 2012 – Comparatively 3x more than competitive products in marketplace • Extensive Partner Program – Implementation – Value Added Products Other Items of Note
  • 12. Organization Chart Richard Davis President & CEO Russ Odom, CPA, CGMA CFO Accounting & Admin = 12 staff Patrick Dorsey VP, Marketing Marketing = 8 staff Peggy Padalino Senior VP, Global Sales Sales = 26 staff Don Prodehl VP, R & D R&D = 43 staff Craig Dellorso VP and GM, Customer Care Customer Care = 105 staff
  • 15. Unified Enterprise Architecture • Create once; distribute to all • No synching • No data push or pull
  • 17. THE POWER OF ONE Events Online Marketing CRM Business Analytics E- Commerce Membership Fundraisin g Advocacy Online Abstracts Wealth Screenin g 360° View of a Member
  • 19. • Social CRM • “IdeaStarter” • Mobile Connectivity – Mobile commerce • eWeb Gadgets – Widget based technology • Responsive Design • Fully accessible APIs for any device • Vaulted payments High Level Initiatives
  • 20.
  • 21. Demo Agenda 1. Social Platforms 2. Member Engagement 3. Moves Management 4. Crowd Contributing Q&A following each segment
  • 22. THANK YOU! Page 21 Buu-Linh Tran Direct: 301-279-6511 E-mail: btran@raffa.com Seth Zarny Direct: 301-279-6500 E-mail: szarny@raffa.com Evette Collins Direct: 202-955-6708 E-mail: ecollins@raffa.com