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Blockchain in the Supply Chain
Quentin B Samelson
Senior Managing Consultant, IBM GBS
Electronics Center of Competence
qbsamels@us.ibm.com
2 #APICS2017
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3 #APICS2017 3
About Quentin Samelson
Specializations
• Supply Chain Automation
• InventoryAnalysis & Reduction
• Supply Chain Process Development
• Demand / Supply Planning
• Tactical & Strategic Purchasing /
Procurement
• Supply Chain Strategy & Solutions
• Blockchain
Profile
Quentin is a senior supply chain consultant in the Electronics Center of Competence of IBM’s Global
Business Services, specializing in Supply Chain Management, Inventory Managementand Procurement
technologies.He has over twenty-five years of domestic and international operations experience.He has
led numerous Supply Chain process and technology improvementinitiatives (including requirements
gathering and analysis, solution development,and implementation of large-scale supply chain automation,
order automation,ERP, SRM and Business Process Managementsolutions) to improve operational
performance and achieve significantcost savings for large multinational organizations.
Industry Experience
• Automotive
• High tech/ Telecommunications
• Electronic Manufacturing Services
• Consumer Electronics
Education
• MBA, University of Chicago
• Student in Elektrotechnik,
Technische Universität Mßnchen
• BSEE, University of Illinois
4 #APICS2017 4
Executive Summary
Blockchain is a new technology that removes cost and complexity from multi-party
transactions using a shared, secure, synchronized & immutable ledger. It has reached a
maturity level where most companies should be evaluating where it may provide benefit.
Benefits are typically shorter cycle times, reduced costs, and increased confidence.
Costs to get started are reasonable. More complex processes with higher performance
may require higher investment.
Partners (suppliers, logistics partners, etc.) may be full participants in the Blockchain, or
simply interact with the process.
Inappropriate use of Blockchain is those situations where an existing solution works well,
where no asset is being exchanged, or high-volume/ low-value/ real-time transactions.
5 #APICS2017
Foundational
Principles
Applying the
Technology
Getting started
with Blockchain
Blockchain in bite-size chunks. If you’re new to Blockchain,
here are some simple slides to help you understand the key
concept behind the technology, and how it functions.
Additional resources available to learn more.
Additional
Resources
Applying Blockchain: guidelines for choosing use cases, with
multiple examples showing how Blockchain can solve problems.
Business Cases, Hyperledger & how companies can get started
developing their own Blockchain projects.
What’s IBM doing?
Business Cases, Hyperledger & how companies can get started
developing their own Blockchain projects.
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A few simple slides, and an example
Foundational Principles:
What Blockchain Is, and Does
7 #APICS2017
Blockchain’s key concept: a shared, secure ledger that creates
a permanent record of transactions
Source: IBM Institute for Business Value analysis
“This is what the blockchain does at its
core. It is a shared ledger technology
that allows participants in a business
network to transact assets where
everyone has control but no one
person is in control”
Leanne Kemp
CEO and Founder, Everledger
8 #APICS2017
A (non-blockchain) ledger most of us
have encountered… a bank account
Involves multiple parties
(me, my bank, stores and
other parties)
Ledger is only updated
when a properly configured
transaction has been
received.
At least 3 parties agree to
most transactions: the bank,
the other party, & myself.
(Could also include a
second bank, and a
payment-processing
company.)
Ledger status may lead to
actions (“suspicious
transaction” notification,
low balance, etc.)
9 #APICS2017
But we can do a lot more with Blockchain…
Post	Date
Time	(GMT	
+ 8) Transaction	Description Serial	Number	 SN	Payload Details
15-May-17 13:00 New	SN	Created	 TFM17515.1367 112	kilos	fresh	yellowfin	tuna Prepared	15	May	2017/	12:58
15-May-17 13:02 SN	Transferred	to	Shipment TFM17515.1367 112	kilos	fresh	yellowfin	tuna Added	to	Ship	Ticket	8573
15-May-17 13:10 SN	accepted	on	Transport TFM17515.1367 112	kilos	fresh	yellowfin	tuna Refrigerated	Truck,	TN3	135
15-May-17 13:30 Transport	Started TFM17515.1367 112	kilos	fresh	yellowfin	tuna -3∘C
15-May-17 15:23 Destination	Reached TFM17515.1367 112	kilos	fresh	yellowfin	tuna Avg	temp	-2.8∘C	/	MAX	-1.5∘C
15-May-17 15:25 SN	accepted	at	destination TFM17515.1367 112	kilos	fresh	yellowfin	tuna Avg	temp	-2.8∘C	/	MAX	-1.5∘C
15-May-17 15:26 Funds	Transfer	 Initiated TFM17515.1367 112	kilos	fresh	yellowfin	tuna ÂĽ616,000
• In this scenario, a lot of fresh fish is given a serial number & then
tracked from source, to transport company, to destination.
• IoT devices monitor temperature while in transit & report on average
and maximum temperature reached.
• Once the shipment has been accepted at the destination, a payment is
processed for the fish.
10 #APICS2017
Bank
record
s
Party A’s
records
Party C’s
records
Auditor
records
Party B’s
records
Party D’s
records
Problem…
Two (or more) parties want to exchange
assets, but the process is manual & time-
consuming (possibly due to lack of trust,
different viewpoints / requirements/
standards/ etc.)
and Blockchain Solution:
A shared, secure, synchronized and stable
record of transactions, called a ledger.
This provides: Consensus, assured
provenance, immutability
Blockchain provides a solution for complex, multi-party, “high-
friction” processes.
Business networks
reshaped and profit
pools are redefined
Opens New
Business
Models
Reduces
Risk
Due to errors,
misunderstandings and
conflicting standards,
as well as tampering,
fraud & cyber crime
Removes
Cost
Overheads and
cost intermediaries
Saves
Time
Transaction time
from days to near
instantaneous
Blockchain benefits – from reduced time, cost & risk;
and increased confidence.
12 #APICS2017
Blockchain’s key attributes enable building powerful business
applications on a shared ledger
Source: IBM Institute for Business Value analysis
Shared: All parties can access the ledger.
Blockchains aren’t owned by any one organization.
Secure and immutable: Cryptography ensures that
network participants see only the parts of the ledger relevant
to them. Transactions can’t be altered after the fact.
Synchronized and Transparent:
Transactions are updated in real time across the Blockchain.
Consensus-Based and Controlled: Participants can ensure valid
transactions before they are recorded using smart contracts.
Government requirements & audit can be built into the Blockchain
application too.
13 #APICS2017 13
Letter	of	credit
Buyer’s	 bank	issues	LC	
and	sends	to	seller’s	
bank
Importer
Bank
Exporter
Bank
Seller’s	bank	authenticates	LC	
and	credits	Exporter
Sales	contract
Exporter
Seller/beneficiary
Importer
Buyer/
applicant
Buyer	applies	
for	LC
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Applying the technology: Blockchain’s strength
in solving real-world business problems.
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Applying the technology: Blockchain’s strength
in solving real-world business problems.
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Use Cases for Blockchain … look for multi-party,
complex and inefficient business processes.
Append-only
distributed system of
record shared across
business network
Business terms
embedded in
transaction database
& executed with
transactions
All parties agree
to network verified
transaction
Ensuring appropriate
visibility; transactions are
secure, authenticated
& verifiable
Privacy
Shared
ledger
… Faster processing, lower cost, increased efficiency
Smart
contract
Consensus
Especially pay attention to situations where people express frustration or mention that
customer service or business performance suffers because of a particular process.
17 #APICS2017
Contraindications*:
When you should think twice about using blockchain…
• An existing automated solution provides acceptable performance
• All that is desired is a transaction processing replacement
• High-performance (millisecond) transactions are expected (e.g. for credit
card processing). Blockchain performance is “near real time” – sub-one
second to minutes, depending on requirements & architecture design.
• There’s only one participant (but there is some consideration of use within
companies with separate, highly independent organizations)
• It would only be used to exchange messages
(it isn’t email… something of value should be exchanged)
• Transactions will be low value, high volume
Note that as blockchain matures, these may change or shift.
*All of these are subject to the specific requirements of the use case.
18 #APICS2017 18
Sample Use Cases Quality + Procurement
• Supplier Certification
• Quality Data Exchange
Ø Dispute Resolution
Finance
Ø Global Finance
• Car Lease
Engineering
• Design Sharing/
Synchronization
Ø Remote Device Control
Operations/ Supply Chain
• Contract Mfg. Mgt.
• Product Visibility
• VMI/SMI
Ø Logistics
Ø Customs Clearance
Provenance
• Conflict Minerals Mgt.
Management
• Counterfeit Prevention
Ø “Cold Chain” for foods
19 #APICS2017
Electronics OEMs can better manage the flow
of critical components to EMS providers
Critical component suppliers want to deal directly with
the OEM, but the components need to be delivered to an
electronics manufacturing services (EMS) provider, via a
third-party logistics (3PL) provider.The OEM is forced to
manually execute transactions based on manual
notifications from the 3PL and EMS.
Use a blockchain shared ledger to manage a separate
financial flow (supplier to OEM to EMS) and physical
flow (supplier to 3PL hub to EMS) with a smart contract
that automatically executes the financial transactions
when physical actions have occurred.
Problem
Financial flow
Physical flow
Blockchain solution
Componen
tsupplier 3PLhub
operator
O
E
M
EMS/as
sembler
Financia ow
Physica ow
OEM purchases parts
at contract price, sells
onward to EMSat
“market” price
Shared
ledger
▶ Use case:
Contract Mfg. Mgt.
20 #APICS2017
Use a blockchain shared ledger to track and trace
product all the way from the EMS’s production line,
through the shipping process,to each possible
destination.
Blockchain solution
shared
ledger
Custom
e
r
Dist. center
O
EM
whse
OEM
EMS Provider
3PL
OEM
OEMs working with EMS providers can spend a large
amount of time tracking and determining exactly how
many products have been completed.
Problem
Tracking
Although some
of this tracking
may be automated,
most of it requires
frequent personal
interactions.
Visibility across the supply chain give
OEMs info on “where are my products?”
▶ Use case:
Product Visibility
21 #APICS2017
Similar to Product Tracking, but with a focus
on supplier-owned inventory that is intended
for use by a particular customer.
SMI/ VMI often involves a
3PL-managed hub where the
supplier-owned goods are
stored. The central problem is
that:
The supplier owns the goods
but doesn’t have physical
control of them.
The 3PL has physical control
of the goods but doesn’t own
them.
The customer neither owns
the goods, nor has physical
control while they are at the
warehouse, but needs real-
time information on them –
and determines when to take
ownership of them.
Blockchain provides an elegant solution.
▶ Use case: Supplier-Managed
Inventory (SMI/VMI)
Component
Supplier 1
Component
Supplier 2
Component
Supplier n
3PL Warehouse Customer Factory
*Payment
Information Flow
*Physical Flow
Ledger has security that permits each supplier to only
view their own data.
Component Suppliers post shipments to the shared
ledger; receive inventory status from the warehouse &
transactions from the customer.
3PL Warehouse reports inventory & transactions.
Customer views inventory & pulls stock from
warehouse.
Component
SupplierComponent
SupplierComponent
Supplier
Shared Ledger
*Physical Flow is an independent process but must update the ledger.
*Payment may be a completely independent process.
22 #APICS2017
Global Trade Digitization
22
An open, extensible platform for sharing shipping events,
messages, and documents across all the actors and systems in
the supply chain ecosystem.
Provider of interface:
value-add partners
Event
publishers &
subscribers
GTD
Platform
Customs
Dashboard
Logistic
actors
internal
systems
Supply
Chain
Visibility
systems
Port community
systems
Transportation
management.
Authorities
Trade Associations
Carriers
Supply Chain
Actors
Terminals
Supply Chain
Management
Workflow Capability
Providing Trusted, Tamper-Proof, Cross-Border Workflows
for Digitized Trade Documents
Visibility Capability
Providing Shared Visibility and Shared State for
Container Shipments
Real Time Access to Container
Events Across Participants
▶ Use case:
Logistics
23 #APICS2017
24 #APICS2017
Use blockchain’s “Provenance” (asset tracking) capabilities
to track and trace minerals from mines to smelters to
componentmanufacturing to the product assembler.
Blockchain solution
shared
ledger
Assemble
r
Component Mfg.
Re
ner
OEM
Mine
Smelter
Consortium
Companies are complying with the requirements of the
Dodd-Frank Act, but audits are only a partial solution.
Problem
Audit
Materials
broker
The mine, smelter,
or refiner may
or may not be
compliant.
Conflict minerals management is difficult,
but Blockchain delivers “proof”
▶ Use case:
Conflict Minerals
Management
25 #APICS2017
The semiconductor manufacturer adds a unique code
to each device, then registers it in a ledger where it is
tracked and traced.
Blockchainsolution
Registerseach device
via unique code
Shared
ledger
OE
M
factory EMS fac
tory
Updates ledger where
each device sold
Link each
device to a
product’s
serial #
High-end semiconductors are sometimes faked and sold
on the grey market.
Problem
Counterfeit
Semiconductorsold
on grey market
Blockchains create immutable audit trails
which improve counterfeit prevention
▶ Use case:
Counterfeit
Prevention
26 #APICS2017
Food traceability through Blockchain Provenance
• secure	documentation of	key	data:	raw	materials,	
machinery, processing,	&	logistics.		
• product	 packages	labeled	using	RFID	or	bar/QR	
code	for	regulators	and	consumers
• aggregate	products into	packages
• validation	of	packages	to	ensure	no	fraudulent	
replacements	/	introduction	of	counterfeits	
• disaggregation	of	product	 packages	and	
re-packaging	for	retail	stores
• visibility	of	product	across	lines	of	transport	
• retrieval	of	traceability	information	 at	checkout	
• checkout	transactions	 disabled	 for	expired	products	(or	
alarm	raised)	
• customer	ratings	and	preferences	with	regard	to	the	
source	of	the	product
• end-to-end	 visibility	of	each	product	 path	across	the	
supply	chain
• check	compliance	with	respect	to	machinery,	expiry	dates,	
product	 quantities,	etc.
• certify	the	supply-chain;	creation	of	audit	records
Manufacturer
Breeder
(Farm)
Distribution
Center
Retail Store Consumer Auditor
UNDERLYING
BLOCKCHAIN
PROVENANCE
CAPABILITIES
association of
labelingwith
data on
Blockchain
product data
aggregation and
disaggregation
end-to-end
permissioned
visibility
basic
analytics
authentic
traceability
through
immutability
information
retrieval
in a simple
manner
audit capabilities:
handle changing
regulations through
smart contracts
Requirements
▶ Use case:
“Cold Chain”
27 #APICS2017
Use a blockchain ledger visible to the supplier,the lab and
OEM(s), with security permissions by supplier.As soon as
the lab completes its tests, results are visible to the
supplier, which can then share with multiple OEMs.
Shared
ledger
Supplier F Supplier E
Blockchain solution
Components
upplier Third-pa
rtytestinglab
OEM1 OEM
2
Cantest
and certify
materials
OEMs make individual demands on suppliers for
detailed tests; for highesttrust level,use third-party labs.
Interaction is point-to-point, manual and time-consuming.
Problem
Written
certification
Test lab sends the
results first to the
supplier, thenreceives
authorizationto share,
thensendsto the OEM.
Results
Authorization
Outside testing organizations validate
suppliers’ parts; Blockchain’s shared ledger
permits immediate access to test results.
▶ Use case:
Supplier
Certification
28 #APICS2017
Suppliers feed quality/ process/ parametric data to a
blockchain-based ledger as they produce components,
for review by the OEM. The OEM can review each
production lot’s data before it is received (or even
shipped),to ensure that inbound materials meets all
requirements.
Routine sharing of key data on component
production lots will improve product quality
and speed up incoming inspection.
▶ Use case:
Supplier
Quality Data
OEM
When quality data is needed,it usually gets transmitted
via email (no security, limited access). Low reliability that
data will be transmitted on a consistent basis, hard to
verify and validate data. Data formatted inconsistently.
Difficult to count on data availability.
OEM
Email Shared
Ledger
29 #APICS2017
Car Lease Title Management
via Blockchain
29
▶ Use case:
Car Lease
FROM:
§ Point-to-point
interactions are
slow.
§ No visibility to
other stages.
TO:
§ Single shared ledger provides easy transfer
between multiple stages of the process.
§ Different participants can initiate or approve
transactions, add data, or view information
depending on their role in the process.
§ Full visibility of inventory at different stages
benefits all participants.
30 #APICS2017
Blockchain would permit design data to be
selectively shared and synchronized with all
partners
Problem Statement: OEMs work with outside design companies as well
as external manufacturing services. In some cases, a reference design
may be provided by a component supplier; in other cases, the OEM’s
own design may need to be shared securely – and kept perpetually
coordinated – with outside assemblers.
External	
Design	
Company
Factory	
#1
OEM	Design	
Staff
Ledger
Factory	
#2
Program Management controls which
factories see which design versions
Program	
Management
Design Data
▶ Use case:
Design Data
Sharing
31 #APICS2017
Remote Device Access & Control
Two	projects	in	Europe	to	utilize		solar	
batteries	or	Electric	Vehicle	batteries	to	store	
or	provide	energy	to	the	electric	grid.	
Blockchain	connects	via	client-preferred	
cloud	&	IoT to	devices.	Same	concept	could	
be	used	to	control,	disable/enable,	update	
other	kinds	of	devices	on	a	network	or	cloud.		
▶ Use case:
Remote Device Control
Power Grid
Operator
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Batt.
1010
32 #APICS2017
So… what is IBM doing
with Blockchain?
33 #APICS2017
Three areas of engagement
• Building Blockchain Proof-of-Concept and Pilot projects for
clients; then fine-tuning and scaling the applications for
formal deployments.
• Building Blockchain applications for internal use:
• Invoice Dispute Resolution/ Prevention
• Global Finance
• Customs Declaration
• Building Blockchain into existing IBM offerings
• IBM Supply Chain Business Network
Making blockchain real for business with over
400+ engagements and multiple active networks
Trade Finance Pre and Post Trade Complex RiskCoverage
Identity/ Know your customer (KYC) Unlisted Securities/ Private Equity Funds Loyalty Program
Medicated Health Data Exchange Fraud/ Compliance Registry Distributed Energy/ CarbonCredit
Supply Chain Food Safety Provenance/ Traceability
Š 2017 IBM Corporation
34
35 #APICS2017
Customer
Order
Mgmt
Manufacturing
Distribution
Customs
Offices
Customer &
Business
Partner
Logistics
Provider &
Transportation
Order
Management
• The creation of customs declaration documents is complex in a
distributed supply chain.Customs invoices require sales data,
product information, MFG details, as well as logistics
information. The process is highly manual, and requires
constant attention to assure compliance.
• Third-party providers with local knowledge often handle the
customs declaration process with the authorities.
• IBM is building a Blockchain-based process to automatically
collect and manage data at the pointof creation from
ordering,manufacturing and shipping in a replicated,
distributed ledger.
• The customs authority will automatically pull the required
information from the sources with the benefitof transparency,
trust, and immutability.
• Benefits for manufacturers will be reduced work to prepare
the required customs information, cost avoidance of
customs penalties, and reduced lead times.
• The customs agencies will see reduced manual verification
and investigations to identify fraud and better headlights
to plan workload.
Blockchain for Customs Declaration
Shared Ledger
▶ Use case:
Customs
36 #APICS2017
Integrating Blockchain to a Business Network
Existing e-Hubs / business networks are set up primarily to:
• exchange data between partners
• using existing standards (e.g. EDI, RosettaNet, etc.)
The focus is to transfer the data – not to retain it. (Exceptions exist.)
Data exchange is point-to-point (e.g. Supplier-Customer or Supplier-Logistics
Company); data transfers are in one direction at a time.
There can be significant barriers for new partners to participate in existing
networks. (Enabling EDI or RosettaNet is not a trivial exercise.)
37 #APICS2017
IBM Supply Chain Business Network
One connectionto IBM provides
access to all your trading partners
regardless of protocol or format
• Connectivity
• Transformation
• Visibility Tooling
• Reporting
Key Stats
• 6,700 customers
• 2.6B transactions / year
• 435,000 pre-configured trading partners
• 120 interconnects with EDI networks
• Ave turn around time (no trans): < 3 sec
• Average file size: 4.4 kb
• Largest file (May ‘17): 527 MBs
• NA & European Data Centers to meet
privacy & data residency
• 99.98% uptime and 96.4% customer
satisfaction
• File Formats: EDIA, UCS, WINS, X12,
Rosettanet, COMPORD, TRADACOMS,
ODETTE, EDIFACT, VDA, RND,
PEPPOL, Flat File, Proprietary, Binary
(ie PDFs) and XML
• Protocols: AS2, Connect:Direct, FTP,
HTTP, SMTP, X.400, OFTP, MQ, SOAP
SCBN
Essentials Standard PremiumSecondary Offerings
• Document Conversion Services
• Web Forms
• E-Invoicing
• File Transfer
• Real Time APIs
Quantifiable ROI (IDC - 2016)
• 308% average ROI
• 7.8 month payback
• 75% less staff time to support B2B Ops
• 65% less time for call center support
• $3 million average additional revenue
Core Industries: Retail, CPG, Manufacturing,Dist.
• Improve service levels – internal& externalcustomers
• Comply with customer & government mandates
• Free up internal IT staff for other projects
• Improve time to market / project acceleration
38 #APICS2017
Adding Blockchain to the IBM Watson Supply will:
• Bring seamless bi-directional integration between Supply Chain
Business Network (SCBN) with applications on IBM Blockchain
• Allow Supply Chain Business Network clients to leverage the IBM
Blockchain platform for solutions requiring shared visibility across
multiple participants
• Allow IBM Blockchain clients to leverage IBM Supply Chain Insights
for advanced analytics across supply chain processes and cognitive
resolution rooms for disruption management.
IBM Confidential
Leverage current Supply
Chain Business Network
Deliver Enhanced Value
to IBM Clients
Leverage IBM Blockchain
Platform
39 #APICS2017
Consider the interactions between buyers, suppliers and logistics providers
who use EDI messaging for their business communications
NOTE: In this model, the carrier is contracted by the supplier.
Today
Without Shared
Visibility Ledger
Tomorrow
With Shared
Visibility Ledger
• Messages are point to
point, one way
communications
• Each party has unique
and limited visibility
• Each party has their own
version of the truth
• Messages still travel through
the business network, but
selected messages are
written to the shared ledger
and can be shared
• All permissioned parties
have broader visibility
• Shared, singular, immutable
version of events
Shared
Visibility
Ledger
40 #APICS2017
Typical Procure to Pay scenario for buyers, suppliers and logistics providers who
use EDI business communications
PO
ASN
INV
Remit
Adv
RFT
Tender
Ack
Status
Status
Status
Delivery
Notification
NOTE: In this model, the carrier is contracted by the supplier.
PO
Ack
41 #APICS2017
When carriers are contracted by the supplier, buyers lose visibility
I need to optimize
inventory levels
I need to drive efficiency
into my operations
I need a better way to
track supplier
performance
PO
PO
Ack
ASN
RFT
Tender
Ack
Status
Status
Status
Delivery
Notification
Buyer's
blind
spot
42 #APICS2017
The supplier receives the delivery notification from the carrier, but the buyer has
his or her own view of when delivery occurred
I need to know if our
deliveries are on time
I need to improve my on
time delivery
I need to be able to hold
my carrier accountable
PO
PO
Ack
ASN
RFT
Tender
Ack
Status
Status
Status
Goods
receipt
Delivery
Notification
Do they
match?
Receipt
43 #APICS2017
When the carriers have no visibility to the buyers' claims, they lose opportunities
for improvement
I need to know why my
clients think my
deliveries are late
I need to know which
drivers need to be
coached to improve
I need a better way to
track damage claims
PO
PO
Ack
ASN
RFT
Tender
Ack
Status
Status
Status
Damaged
in transit
44 #APICS2017
Establishing a shared ledger of events can address multiple pain points
I need to optimize
inventory levels
I need to drive efficiency
into my operations
I need a better way to
track supplier
performance
I need to know if our
deliveries are on time
I need to improve my on
time delivery
I need to be able to hold
my carrier accountable
I need to know why my
clients think my
deliveries are late
I need to know which
drivers need to be
coached to improve
I need a better way to
track damage claims
45 #APICS2017
The parties agree to take action and decide to implement IBM Blockchain’s
Procure to Pay Application
Shared
Visibility
Ledger
46 #APICS2017
Current SCBN clients can view their network documents in business context
Network Visibility Summary view of all
network documents
Correlated documents
with details for a
specific event
47 #APICS2017
Shared Visibility Ledger (SVL) “Founders” can configure the solution
SVL Configuration
Configure Participants
Configure Documents for
participants
Configure data fields for
participants
48 #APICS2017
Participant receives
Welcome Notice
Accept/Reject/Configure their own
DOCUMENTS and DATA FIELDS
SVL ”Participants” approve / edit the configuration
SVL Configuration
Sign on to SCBN
onboarding framework
49 #APICS2017
SVL Founders and Participantscan manage their channels
SVL Channel Management
See details of the
configuration of a channel
See all active channels
and the status of
participantapprovals
50 #APICS2017
Toggle between views.
1. See just your network documents
Network +SVLVisibility
See Network and SVL documents in context
2. See only the Shared Documents
Notice price fields
removed from PO details
3. Combined view
of network and SVL
documents
51 #APICS2017
Getting Started with
Blockchain:
Practical Aspects
52 #APICS2017
Making the case for Blockchain
Business cases for Blockchain can be compelling, because it:
Enables compliance with applicable laws and regulations, or with a customer’s
requirements
Eliminates a major problem (such as counterfeit materials in their supply chain, via
Blockchain’s provenance capabilities)
Saves time in a complex business transaction or process
Saves money (by reducing time spent, reducing labor, or eliminating certain process steps
or costs) in a complex business transaction or process
Eliminates a middleman or a non-value-added process step, resulting in time and cost
savings
Enables a new process that would be impossible or impractical without some aspect of
the shared, secure ledger
53 #APICS2017
Alternatives
Some blockchain applications could be built with other tools (databases, EDI/ RosettaNet, BPM, ERP
modules, etc.). Why would you choose blockchain over those options?
If there is an existing solution that operates at acceptable performance and cost, you may want to consider
using blockchain to solve a different problem. But clients have chosen blockchain as the best solution, due
to a combination of beneficial factors – often including:
Platform that can be extended to many partners
High level of Security, including selective access (each partner can only view the information that they have
‘rights’ to)
“Immutability” – the information recorded in the ledger is permanent and can’t be changed
Smart Contract/ business process management capabilities (the ability to initiate actions based on data in
the blockchain ledger)
The ability to incrementally solve a business problem -- something that a customized SAP-based solution
can't do, for instance.
54 #APICS2017 54
Getting started with Blockchain:
IBM Engagement model overview
1. Discuss Blockchain
technology
2. Explore customer
business model
3. Show Blockchain
Application demo
1. Understand Blockchain
concepts & elements
2. Hands on with
Blockchain on Bluemix
3. Standard demo
customization
1. Design Thinking
workshop to define
business challenge
2. Agile iterations
incrementally build
project functionality
3. Enterprise integration
1. Scale up pilotor Scale
out to new projects
2. Business Process
Re-engineering
3. Systems Integration
Remote Digital Face to face Face to face
Let’s
Talk
Blockchain
Hands-on
First
Project
Scale
55 #APICS2017
Designing a Blockchain network
The Blockchain network is designed to meet the business requirements of its
sponsor and the other participants in the process. It’s typically done by a
Blockchain architect.
The requirements to participate in a Blockchain network may range from “just
a browser” to a server. (Depends on type of participation, transaction rate,
and data load – the transaction contents. How IoT devices are integrated into
the Blockchain can also have an effect.)
Not every participant needs to have a copy of the Blockchain on their own
servers.
The sponsor of the network will most likely make the most significant
investment. Most ”operations” networks do not require a big investment for
the partners in the network.
56 #APICS2017
Partner Engagement
If you want to “sponsor” a Blockchain process, how do you get other
companies to participate?
The answer is similar to any other solution that is led by one party but needs
participation & cooperation from others: find a way to ensure that
Benefit exceeds Investment
In other words, work to minimize investment needed by designing your
network & process efficiently; and maximize real and perceived benefit to
the partners.
57 #APICS2017
IBM Strategy – Our Vision
Enable untrusted parties to work together leveraging permissions and identity, to ensure
data and transactions are protected and consistent
Regulated business environments without anonymous participants
Blockchain ≠
Open
Trusted
For Business
Blockchain needs to be built in a robust technology environment providing security,
confidentiality, auditability, reliability and scalability
The foundation of the industry processes, both the technology and the community, need to
be open: Open source, governance & ecosystem
One of 17 founding members of Hyperledger, a Linux Foundation Project (12/2015)
120+ cross-industry, global companies
Hyperledger Fabric, initially contributed by IBM, is in V1.0 alpha
58 #APICS2017
Hyperledger, a Linux Foundation project
Enable adoption of shared ledger technology at
a pace and depth not achievable by any one company or
industry
– Announced by The Linux Foundation on December 17, 2015
with 17 founders, now over 130 members
– Hyperledger is an open source and openly governed
collaborative effort to advance cross-industry blockchain
technologies for business, hosted by The Linux Foundation.
– Hyperledger Fabric is a blockchain framework implementation
and one of the Hyperledger projects, intended as a foundation
for developing applications/solutions with a modular architecture
www.hyperledger.org
Associate
General
Premier
59 #APICS2017
Hyperledger Fabric: built for Cross-Industry use in
regulated businesses from the ground up
Network tools
IBM provides tools for monitoring, logging,
and for compliance reasons
backup/restore
Permissioned membership
Operate a trusted blockchain network with
known participants and regulatory
oversight
Channels
Enable multi-party transactions with the
privacy and confidentiality needed for
regulated industries
Transaction history
Searchable transaction history for efficient
auditing and dispute resolution
Partitioned execution
Optimize network performance by
separating chaincode execution and
transaction ordering
Modularity
Select preferences for number of peers,
consensus, identity management, and
encryption to dynamically grow a business
network
Confidentiality Production Workloads
60 #APICS2017
Hyperledger Composer: Accelerating Time to Value
Business Application
Hyperledger Composer
Blockchain (Hyperledger Fabric)
– A suite of high level application abstractions for business networks
recently accepted into Hyperledger
– Emphasis on business-centric vocabulary for quick solution creation
– Reduce risk and increase understanding and flexibility
– Features
– Model your business networks, test and expose via APIs
– Applications invoke APIs transactions to interact with business network
– Integrate existing systems of record using loopback/REST
– Open source and freely available at https://github.com/hyperledger/composer
61 #APICS2017
Additional Resources
62 #APICS2017
Learn More
Some useful videos:
https://youtu.be/lD9KAnkZUjU (includes diamond
example)
https://youtu.be/IgNfoQQ5Reg (car lease)
https://youtu.be/tdhpYQCWnCw (Maersk)
Smart Parking Meter video:
https://youtu.be/xa5U5dipdMY
Fast Forward” report is at https://www-
935.ibm.com/services/us/gbs/thoughtleadership/blockchain/
Blockchain in Electronics report is at
www.ibm.biz/blockchainelectronics
Additional info at https://www.ibm.com/blockchain/
A useful infographic:
https://public.dhe.ibm.com/common/ssi/ecm/gb/en/gb912362us
en/GB912362USEN.PDF
63 #APICS2017
Contact for further info:
Quentin Samelson
+1 224 407 7812
qbsamels@us.ibm.com

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Apics 2017 samelson (final) blockchain

  • 1. Blockchain in the Supply Chain Quentin B Samelson Senior Managing Consultant, IBM GBS Electronics Center of Competence qbsamels@us.ibm.com
  • 2. 2 #APICS2017 APICS 2017 Session Evaluation Visit www.apics.org/Sunday or download the APICS2017 app
  • 3. 3 #APICS2017 3 About Quentin Samelson Specializations • Supply Chain Automation • InventoryAnalysis & Reduction • Supply Chain Process Development • Demand / Supply Planning • Tactical & Strategic Purchasing / Procurement • Supply Chain Strategy & Solutions • Blockchain Profile Quentin is a senior supply chain consultant in the Electronics Center of Competence of IBM’s Global Business Services, specializing in Supply Chain Management, Inventory Managementand Procurement technologies.He has over twenty-five years of domestic and international operations experience.He has led numerous Supply Chain process and technology improvementinitiatives (including requirements gathering and analysis, solution development,and implementation of large-scale supply chain automation, order automation,ERP, SRM and Business Process Managementsolutions) to improve operational performance and achieve significantcost savings for large multinational organizations. Industry Experience • Automotive • High tech/ Telecommunications • Electronic Manufacturing Services • Consumer Electronics Education • MBA, University of Chicago • Student in Elektrotechnik, Technische Universität MĂźnchen • BSEE, University of Illinois
  • 4. 4 #APICS2017 4 Executive Summary Blockchain is a new technology that removes cost and complexity from multi-party transactions using a shared, secure, synchronized & immutable ledger. It has reached a maturity level where most companies should be evaluating where it may provide benefit. Benefits are typically shorter cycle times, reduced costs, and increased confidence. Costs to get started are reasonable. More complex processes with higher performance may require higher investment. Partners (suppliers, logistics partners, etc.) may be full participants in the Blockchain, or simply interact with the process. Inappropriate use of Blockchain is those situations where an existing solution works well, where no asset is being exchanged, or high-volume/ low-value/ real-time transactions.
  • 5. 5 #APICS2017 Foundational Principles Applying the Technology Getting started with Blockchain Blockchain in bite-size chunks. If you’re new to Blockchain, here are some simple slides to help you understand the key concept behind the technology, and how it functions. Additional resources available to learn more. Additional Resources Applying Blockchain: guidelines for choosing use cases, with multiple examples showing how Blockchain can solve problems. Business Cases, Hyperledger & how companies can get started developing their own Blockchain projects. What’s IBM doing? Business Cases, Hyperledger & how companies can get started developing their own Blockchain projects.
  • 6. 6 #APICS2017 A few simple slides, and an example Foundational Principles: What Blockchain Is, and Does
  • 7. 7 #APICS2017 Blockchain’s key concept: a shared, secure ledger that creates a permanent record of transactions Source: IBM Institute for Business Value analysis “This is what the blockchain does at its core. It is a shared ledger technology that allows participants in a business network to transact assets where everyone has control but no one person is in control” Leanne Kemp CEO and Founder, Everledger
  • 8. 8 #APICS2017 A (non-blockchain) ledger most of us have encountered… a bank account Involves multiple parties (me, my bank, stores and other parties) Ledger is only updated when a properly configured transaction has been received. At least 3 parties agree to most transactions: the bank, the other party, & myself. (Could also include a second bank, and a payment-processing company.) Ledger status may lead to actions (“suspicious transaction” notification, low balance, etc.)
  • 9. 9 #APICS2017 But we can do a lot more with Blockchain… Post Date Time (GMT + 8) Transaction Description Serial Number SN Payload Details 15-May-17 13:00 New SN Created TFM17515.1367 112 kilos fresh yellowfin tuna Prepared 15 May 2017/ 12:58 15-May-17 13:02 SN Transferred to Shipment TFM17515.1367 112 kilos fresh yellowfin tuna Added to Ship Ticket 8573 15-May-17 13:10 SN accepted on Transport TFM17515.1367 112 kilos fresh yellowfin tuna Refrigerated Truck, TN3 135 15-May-17 13:30 Transport Started TFM17515.1367 112 kilos fresh yellowfin tuna -3∘C 15-May-17 15:23 Destination Reached TFM17515.1367 112 kilos fresh yellowfin tuna Avg temp -2.8∘C / MAX -1.5∘C 15-May-17 15:25 SN accepted at destination TFM17515.1367 112 kilos fresh yellowfin tuna Avg temp -2.8∘C / MAX -1.5∘C 15-May-17 15:26 Funds Transfer Initiated TFM17515.1367 112 kilos fresh yellowfin tuna ÂĽ616,000 • In this scenario, a lot of fresh fish is given a serial number & then tracked from source, to transport company, to destination. • IoT devices monitor temperature while in transit & report on average and maximum temperature reached. • Once the shipment has been accepted at the destination, a payment is processed for the fish.
  • 10. 10 #APICS2017 Bank record s Party A’s records Party C’s records Auditor records Party B’s records Party D’s records Problem… Two (or more) parties want to exchange assets, but the process is manual & time- consuming (possibly due to lack of trust, different viewpoints / requirements/ standards/ etc.) and Blockchain Solution: A shared, secure, synchronized and stable record of transactions, called a ledger. This provides: Consensus, assured provenance, immutability Blockchain provides a solution for complex, multi-party, “high- friction” processes.
  • 11. Business networks reshaped and profit pools are redefined Opens New Business Models Reduces Risk Due to errors, misunderstandings and conflicting standards, as well as tampering, fraud & cyber crime Removes Cost Overheads and cost intermediaries Saves Time Transaction time from days to near instantaneous Blockchain benefits – from reduced time, cost & risk; and increased confidence.
  • 12. 12 #APICS2017 Blockchain’s key attributes enable building powerful business applications on a shared ledger Source: IBM Institute for Business Value analysis Shared: All parties can access the ledger. Blockchains aren’t owned by any one organization. Secure and immutable: Cryptography ensures that network participants see only the parts of the ledger relevant to them. Transactions can’t be altered after the fact. Synchronized and Transparent: Transactions are updated in real time across the Blockchain. Consensus-Based and Controlled: Participants can ensure valid transactions before they are recorded using smart contracts. Government requirements & audit can be built into the Blockchain application too.
  • 13. 13 #APICS2017 13 Letter of credit Buyer’s bank issues LC and sends to seller’s bank Importer Bank Exporter Bank Seller’s bank authenticates LC and credits Exporter Sales contract Exporter Seller/beneficiary Importer Buyer/ applicant Buyer applies for LC
  • 14. 14 #APICS2017 Applying the technology: Blockchain’s strength in solving real-world business problems.
  • 15. 15 #APICS2017 Applying the technology: Blockchain’s strength in solving real-world business problems.
  • 16. 16 #APICS2017 16 Use Cases for Blockchain … look for multi-party, complex and inefficient business processes. Append-only distributed system of record shared across business network Business terms embedded in transaction database & executed with transactions All parties agree to network verified transaction Ensuring appropriate visibility; transactions are secure, authenticated & verifiable Privacy Shared ledger … Faster processing, lower cost, increased efficiency Smart contract Consensus Especially pay attention to situations where people express frustration or mention that customer service or business performance suffers because of a particular process.
  • 17. 17 #APICS2017 Contraindications*: When you should think twice about using blockchain… • An existing automated solution provides acceptable performance • All that is desired is a transaction processing replacement • High-performance (millisecond) transactions are expected (e.g. for credit card processing). Blockchain performance is “near real time” – sub-one second to minutes, depending on requirements & architecture design. • There’s only one participant (but there is some consideration of use within companies with separate, highly independent organizations) • It would only be used to exchange messages (it isn’t email… something of value should be exchanged) • Transactions will be low value, high volume Note that as blockchain matures, these may change or shift. *All of these are subject to the specific requirements of the use case.
  • 18. 18 #APICS2017 18 Sample Use Cases Quality + Procurement • Supplier Certification • Quality Data Exchange Ø Dispute Resolution Finance Ø Global Finance • Car Lease Engineering • Design Sharing/ Synchronization Ø Remote Device Control Operations/ Supply Chain • Contract Mfg. Mgt. • Product Visibility • VMI/SMI Ø Logistics Ø Customs Clearance Provenance • Conflict Minerals Mgt. Management • Counterfeit Prevention Ø “Cold Chain” for foods
  • 19. 19 #APICS2017 Electronics OEMs can better manage the flow of critical components to EMS providers Critical component suppliers want to deal directly with the OEM, but the components need to be delivered to an electronics manufacturing services (EMS) provider, via a third-party logistics (3PL) provider.The OEM is forced to manually execute transactions based on manual notifications from the 3PL and EMS. Use a blockchain shared ledger to manage a separate financial flow (supplier to OEM to EMS) and physical flow (supplier to 3PL hub to EMS) with a smart contract that automatically executes the financial transactions when physical actions have occurred. Problem Financial flow Physical flow Blockchain solution Componen tsupplier 3PLhub operator O E M EMS/as sembler Financia ow Physica ow OEM purchases parts at contract price, sells onward to EMSat “market” price Shared ledger ▶ Use case: Contract Mfg. Mgt.
  • 20. 20 #APICS2017 Use a blockchain shared ledger to track and trace product all the way from the EMS’s production line, through the shipping process,to each possible destination. Blockchain solution shared ledger Custom e r Dist. center O EM whse OEM EMS Provider 3PL OEM OEMs working with EMS providers can spend a large amount of time tracking and determining exactly how many products have been completed. Problem Tracking Although some of this tracking may be automated, most of it requires frequent personal interactions. Visibility across the supply chain give OEMs info on “where are my products?” ▶ Use case: Product Visibility
  • 21. 21 #APICS2017 Similar to Product Tracking, but with a focus on supplier-owned inventory that is intended for use by a particular customer. SMI/ VMI often involves a 3PL-managed hub where the supplier-owned goods are stored. The central problem is that: The supplier owns the goods but doesn’t have physical control of them. The 3PL has physical control of the goods but doesn’t own them. The customer neither owns the goods, nor has physical control while they are at the warehouse, but needs real- time information on them – and determines when to take ownership of them. Blockchain provides an elegant solution. ▶ Use case: Supplier-Managed Inventory (SMI/VMI) Component Supplier 1 Component Supplier 2 Component Supplier n 3PL Warehouse Customer Factory *Payment Information Flow *Physical Flow Ledger has security that permits each supplier to only view their own data. Component Suppliers post shipments to the shared ledger; receive inventory status from the warehouse & transactions from the customer. 3PL Warehouse reports inventory & transactions. Customer views inventory & pulls stock from warehouse. Component SupplierComponent SupplierComponent Supplier Shared Ledger *Physical Flow is an independent process but must update the ledger. *Payment may be a completely independent process.
  • 22. 22 #APICS2017 Global Trade Digitization 22 An open, extensible platform for sharing shipping events, messages, and documents across all the actors and systems in the supply chain ecosystem. Provider of interface: value-add partners Event publishers & subscribers GTD Platform Customs Dashboard Logistic actors internal systems Supply Chain Visibility systems Port community systems Transportation management. Authorities Trade Associations Carriers Supply Chain Actors Terminals Supply Chain Management Workflow Capability Providing Trusted, Tamper-Proof, Cross-Border Workflows for Digitized Trade Documents Visibility Capability Providing Shared Visibility and Shared State for Container Shipments Real Time Access to Container Events Across Participants ▶ Use case: Logistics
  • 24. 24 #APICS2017 Use blockchain’s “Provenance” (asset tracking) capabilities to track and trace minerals from mines to smelters to componentmanufacturing to the product assembler. Blockchain solution shared ledger Assemble r Component Mfg. Re ner OEM Mine Smelter Consortium Companies are complying with the requirements of the Dodd-Frank Act, but audits are only a partial solution. Problem Audit Materials broker The mine, smelter, or refiner may or may not be compliant. Conflict minerals management is difficult, but Blockchain delivers “proof” ▶ Use case: Conflict Minerals Management
  • 25. 25 #APICS2017 The semiconductor manufacturer adds a unique code to each device, then registers it in a ledger where it is tracked and traced. Blockchainsolution Registerseach device via unique code Shared ledger OE M factory EMS fac tory Updates ledger where each device sold Link each device to a product’s serial # High-end semiconductors are sometimes faked and sold on the grey market. Problem Counterfeit Semiconductorsold on grey market Blockchains create immutable audit trails which improve counterfeit prevention ▶ Use case: Counterfeit Prevention
  • 26. 26 #APICS2017 Food traceability through Blockchain Provenance • secure documentation of key data: raw materials, machinery, processing, & logistics. • product packages labeled using RFID or bar/QR code for regulators and consumers • aggregate products into packages • validation of packages to ensure no fraudulent replacements / introduction of counterfeits • disaggregation of product packages and re-packaging for retail stores • visibility of product across lines of transport • retrieval of traceability information at checkout • checkout transactions disabled for expired products (or alarm raised) • customer ratings and preferences with regard to the source of the product • end-to-end visibility of each product path across the supply chain • check compliance with respect to machinery, expiry dates, product quantities, etc. • certify the supply-chain; creation of audit records Manufacturer Breeder (Farm) Distribution Center Retail Store Consumer Auditor UNDERLYING BLOCKCHAIN PROVENANCE CAPABILITIES association of labelingwith data on Blockchain product data aggregation and disaggregation end-to-end permissioned visibility basic analytics authentic traceability through immutability information retrieval in a simple manner audit capabilities: handle changing regulations through smart contracts Requirements ▶ Use case: “Cold Chain”
  • 27. 27 #APICS2017 Use a blockchain ledger visible to the supplier,the lab and OEM(s), with security permissions by supplier.As soon as the lab completes its tests, results are visible to the supplier, which can then share with multiple OEMs. Shared ledger Supplier F Supplier E Blockchain solution Components upplier Third-pa rtytestinglab OEM1 OEM 2 Cantest and certify materials OEMs make individual demands on suppliers for detailed tests; for highesttrust level,use third-party labs. Interaction is point-to-point, manual and time-consuming. Problem Written certification Test lab sends the results first to the supplier, thenreceives authorizationto share, thensendsto the OEM. Results Authorization Outside testing organizations validate suppliers’ parts; Blockchain’s shared ledger permits immediate access to test results. ▶ Use case: Supplier Certification
  • 28. 28 #APICS2017 Suppliers feed quality/ process/ parametric data to a blockchain-based ledger as they produce components, for review by the OEM. The OEM can review each production lot’s data before it is received (or even shipped),to ensure that inbound materials meets all requirements. Routine sharing of key data on component production lots will improve product quality and speed up incoming inspection. ▶ Use case: Supplier Quality Data OEM When quality data is needed,it usually gets transmitted via email (no security, limited access). Low reliability that data will be transmitted on a consistent basis, hard to verify and validate data. Data formatted inconsistently. Difficult to count on data availability. OEM Email Shared Ledger
  • 29. 29 #APICS2017 Car Lease Title Management via Blockchain 29 ▶ Use case: Car Lease FROM: § Point-to-point interactions are slow. § No visibility to other stages. TO: § Single shared ledger provides easy transfer between multiple stages of the process. § Different participants can initiate or approve transactions, add data, or view information depending on their role in the process. § Full visibility of inventory at different stages benefits all participants.
  • 30. 30 #APICS2017 Blockchain would permit design data to be selectively shared and synchronized with all partners Problem Statement: OEMs work with outside design companies as well as external manufacturing services. In some cases, a reference design may be provided by a component supplier; in other cases, the OEM’s own design may need to be shared securely – and kept perpetually coordinated – with outside assemblers. External Design Company Factory #1 OEM Design Staff Ledger Factory #2 Program Management controls which factories see which design versions Program Management Design Data ▶ Use case: Design Data Sharing
  • 31. 31 #APICS2017 Remote Device Access & Control Two projects in Europe to utilize solar batteries or Electric Vehicle batteries to store or provide energy to the electric grid. Blockchain connects via client-preferred cloud & IoT to devices. Same concept could be used to control, disable/enable, update other kinds of devices on a network or cloud. ▶ Use case: Remote Device Control Power Grid Operator EV 1010 EV 1010 EV 1010 EV 1010EV 1010EV 1010 EV 1010 EV 1010EV 1010EV 1010 EV 1010 EV 1010EV 1010Network Operator 3rd-party cloud Client Cloud Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010 Solar Batt. 1010
  • 32. 32 #APICS2017 So… what is IBM doing with Blockchain?
  • 33. 33 #APICS2017 Three areas of engagement • Building Blockchain Proof-of-Concept and Pilot projects for clients; then fine-tuning and scaling the applications for formal deployments. • Building Blockchain applications for internal use: • Invoice Dispute Resolution/ Prevention • Global Finance • Customs Declaration • Building Blockchain into existing IBM offerings • IBM Supply Chain Business Network
  • 34. Making blockchain real for business with over 400+ engagements and multiple active networks Trade Finance Pre and Post Trade Complex RiskCoverage Identity/ Know your customer (KYC) Unlisted Securities/ Private Equity Funds Loyalty Program Medicated Health Data Exchange Fraud/ Compliance Registry Distributed Energy/ CarbonCredit Supply Chain Food Safety Provenance/ Traceability Š 2017 IBM Corporation 34
  • 35. 35 #APICS2017 Customer Order Mgmt Manufacturing Distribution Customs Offices Customer & Business Partner Logistics Provider & Transportation Order Management • The creation of customs declaration documents is complex in a distributed supply chain.Customs invoices require sales data, product information, MFG details, as well as logistics information. The process is highly manual, and requires constant attention to assure compliance. • Third-party providers with local knowledge often handle the customs declaration process with the authorities. • IBM is building a Blockchain-based process to automatically collect and manage data at the pointof creation from ordering,manufacturing and shipping in a replicated, distributed ledger. • The customs authority will automatically pull the required information from the sources with the benefitof transparency, trust, and immutability. • Benefits for manufacturers will be reduced work to prepare the required customs information, cost avoidance of customs penalties, and reduced lead times. • The customs agencies will see reduced manual verification and investigations to identify fraud and better headlights to plan workload. Blockchain for Customs Declaration Shared Ledger ▶ Use case: Customs
  • 36. 36 #APICS2017 Integrating Blockchain to a Business Network Existing e-Hubs / business networks are set up primarily to: • exchange data between partners • using existing standards (e.g. EDI, RosettaNet, etc.) The focus is to transfer the data – not to retain it. (Exceptions exist.) Data exchange is point-to-point (e.g. Supplier-Customer or Supplier-Logistics Company); data transfers are in one direction at a time. There can be significant barriers for new partners to participate in existing networks. (Enabling EDI or RosettaNet is not a trivial exercise.)
  • 37. 37 #APICS2017 IBM Supply Chain Business Network One connectionto IBM provides access to all your trading partners regardless of protocol or format • Connectivity • Transformation • Visibility Tooling • Reporting Key Stats • 6,700 customers • 2.6B transactions / year • 435,000 pre-configured trading partners • 120 interconnects with EDI networks • Ave turn around time (no trans): < 3 sec • Average file size: 4.4 kb • Largest file (May ‘17): 527 MBs • NA & European Data Centers to meet privacy & data residency • 99.98% uptime and 96.4% customer satisfaction • File Formats: EDIA, UCS, WINS, X12, Rosettanet, COMPORD, TRADACOMS, ODETTE, EDIFACT, VDA, RND, PEPPOL, Flat File, Proprietary, Binary (ie PDFs) and XML • Protocols: AS2, Connect:Direct, FTP, HTTP, SMTP, X.400, OFTP, MQ, SOAP SCBN Essentials Standard PremiumSecondary Offerings • Document Conversion Services • Web Forms • E-Invoicing • File Transfer • Real Time APIs Quantifiable ROI (IDC - 2016) • 308% average ROI • 7.8 month payback • 75% less staff time to support B2B Ops • 65% less time for call center support • $3 million average additional revenue Core Industries: Retail, CPG, Manufacturing,Dist. • Improve service levels – internal& externalcustomers • Comply with customer & government mandates • Free up internal IT staff for other projects • Improve time to market / project acceleration
  • 38. 38 #APICS2017 Adding Blockchain to the IBM Watson Supply will: • Bring seamless bi-directional integration between Supply Chain Business Network (SCBN) with applications on IBM Blockchain • Allow Supply Chain Business Network clients to leverage the IBM Blockchain platform for solutions requiring shared visibility across multiple participants • Allow IBM Blockchain clients to leverage IBM Supply Chain Insights for advanced analytics across supply chain processes and cognitive resolution rooms for disruption management. IBM Confidential Leverage current Supply Chain Business Network Deliver Enhanced Value to IBM Clients Leverage IBM Blockchain Platform
  • 39. 39 #APICS2017 Consider the interactions between buyers, suppliers and logistics providers who use EDI messaging for their business communications NOTE: In this model, the carrier is contracted by the supplier. Today Without Shared Visibility Ledger Tomorrow With Shared Visibility Ledger • Messages are point to point, one way communications • Each party has unique and limited visibility • Each party has their own version of the truth • Messages still travel through the business network, but selected messages are written to the shared ledger and can be shared • All permissioned parties have broader visibility • Shared, singular, immutable version of events Shared Visibility Ledger
  • 40. 40 #APICS2017 Typical Procure to Pay scenario for buyers, suppliers and logistics providers who use EDI business communications PO ASN INV Remit Adv RFT Tender Ack Status Status Status Delivery Notification NOTE: In this model, the carrier is contracted by the supplier. PO Ack
  • 41. 41 #APICS2017 When carriers are contracted by the supplier, buyers lose visibility I need to optimize inventory levels I need to drive efficiency into my operations I need a better way to track supplier performance PO PO Ack ASN RFT Tender Ack Status Status Status Delivery Notification Buyer's blind spot
  • 42. 42 #APICS2017 The supplier receives the delivery notification from the carrier, but the buyer has his or her own view of when delivery occurred I need to know if our deliveries are on time I need to improve my on time delivery I need to be able to hold my carrier accountable PO PO Ack ASN RFT Tender Ack Status Status Status Goods receipt Delivery Notification Do they match? Receipt
  • 43. 43 #APICS2017 When the carriers have no visibility to the buyers' claims, they lose opportunities for improvement I need to know why my clients think my deliveries are late I need to know which drivers need to be coached to improve I need a better way to track damage claims PO PO Ack ASN RFT Tender Ack Status Status Status Damaged in transit
  • 44. 44 #APICS2017 Establishing a shared ledger of events can address multiple pain points I need to optimize inventory levels I need to drive efficiency into my operations I need a better way to track supplier performance I need to know if our deliveries are on time I need to improve my on time delivery I need to be able to hold my carrier accountable I need to know why my clients think my deliveries are late I need to know which drivers need to be coached to improve I need a better way to track damage claims
  • 45. 45 #APICS2017 The parties agree to take action and decide to implement IBM Blockchain’s Procure to Pay Application Shared Visibility Ledger
  • 46. 46 #APICS2017 Current SCBN clients can view their network documents in business context Network Visibility Summary view of all network documents Correlated documents with details for a specific event
  • 47. 47 #APICS2017 Shared Visibility Ledger (SVL) “Founders” can configure the solution SVL Configuration Configure Participants Configure Documents for participants Configure data fields for participants
  • 48. 48 #APICS2017 Participant receives Welcome Notice Accept/Reject/Configure their own DOCUMENTS and DATA FIELDS SVL ”Participants” approve / edit the configuration SVL Configuration Sign on to SCBN onboarding framework
  • 49. 49 #APICS2017 SVL Founders and Participantscan manage their channels SVL Channel Management See details of the configuration of a channel See all active channels and the status of participantapprovals
  • 50. 50 #APICS2017 Toggle between views. 1. See just your network documents Network +SVLVisibility See Network and SVL documents in context 2. See only the Shared Documents Notice price fields removed from PO details 3. Combined view of network and SVL documents
  • 51. 51 #APICS2017 Getting Started with Blockchain: Practical Aspects
  • 52. 52 #APICS2017 Making the case for Blockchain Business cases for Blockchain can be compelling, because it: Enables compliance with applicable laws and regulations, or with a customer’s requirements Eliminates a major problem (such as counterfeit materials in their supply chain, via Blockchain’s provenance capabilities) Saves time in a complex business transaction or process Saves money (by reducing time spent, reducing labor, or eliminating certain process steps or costs) in a complex business transaction or process Eliminates a middleman or a non-value-added process step, resulting in time and cost savings Enables a new process that would be impossible or impractical without some aspect of the shared, secure ledger
  • 53. 53 #APICS2017 Alternatives Some blockchain applications could be built with other tools (databases, EDI/ RosettaNet, BPM, ERP modules, etc.). Why would you choose blockchain over those options? If there is an existing solution that operates at acceptable performance and cost, you may want to consider using blockchain to solve a different problem. But clients have chosen blockchain as the best solution, due to a combination of beneficial factors – often including: Platform that can be extended to many partners High level of Security, including selective access (each partner can only view the information that they have ‘rights’ to) “Immutability” – the information recorded in the ledger is permanent and can’t be changed Smart Contract/ business process management capabilities (the ability to initiate actions based on data in the blockchain ledger) The ability to incrementally solve a business problem -- something that a customized SAP-based solution can't do, for instance.
  • 54. 54 #APICS2017 54 Getting started with Blockchain: IBM Engagement model overview 1. Discuss Blockchain technology 2. Explore customer business model 3. Show Blockchain Application demo 1. Understand Blockchain concepts & elements 2. Hands on with Blockchain on Bluemix 3. Standard demo customization 1. Design Thinking workshop to define business challenge 2. Agile iterations incrementally build project functionality 3. Enterprise integration 1. Scale up pilotor Scale out to new projects 2. Business Process Re-engineering 3. Systems Integration Remote Digital Face to face Face to face Let’s Talk Blockchain Hands-on First Project Scale
  • 55. 55 #APICS2017 Designing a Blockchain network The Blockchain network is designed to meet the business requirements of its sponsor and the other participants in the process. It’s typically done by a Blockchain architect. The requirements to participate in a Blockchain network may range from “just a browser” to a server. (Depends on type of participation, transaction rate, and data load – the transaction contents. How IoT devices are integrated into the Blockchain can also have an effect.) Not every participant needs to have a copy of the Blockchain on their own servers. The sponsor of the network will most likely make the most significant investment. Most ”operations” networks do not require a big investment for the partners in the network.
  • 56. 56 #APICS2017 Partner Engagement If you want to “sponsor” a Blockchain process, how do you get other companies to participate? The answer is similar to any other solution that is led by one party but needs participation & cooperation from others: find a way to ensure that Benefit exceeds Investment In other words, work to minimize investment needed by designing your network & process efficiently; and maximize real and perceived benefit to the partners.
  • 57. 57 #APICS2017 IBM Strategy – Our Vision Enable untrusted parties to work together leveraging permissions and identity, to ensure data and transactions are protected and consistent Regulated business environments without anonymous participants Blockchain ≠ Open Trusted For Business Blockchain needs to be built in a robust technology environment providing security, confidentiality, auditability, reliability and scalability The foundation of the industry processes, both the technology and the community, need to be open: Open source, governance & ecosystem One of 17 founding members of Hyperledger, a Linux Foundation Project (12/2015) 120+ cross-industry, global companies Hyperledger Fabric, initially contributed by IBM, is in V1.0 alpha
  • 58. 58 #APICS2017 Hyperledger, a Linux Foundation project Enable adoption of shared ledger technology at a pace and depth not achievable by any one company or industry – Announced by The Linux Foundation on December 17, 2015 with 17 founders, now over 130 members – Hyperledger is an open source and openly governed collaborative effort to advance cross-industry blockchain technologies for business, hosted by The Linux Foundation. – Hyperledger Fabric is a blockchain framework implementation and one of the Hyperledger projects, intended as a foundation for developing applications/solutions with a modular architecture www.hyperledger.org Associate General Premier
  • 59. 59 #APICS2017 Hyperledger Fabric: built for Cross-Industry use in regulated businesses from the ground up Network tools IBM provides tools for monitoring, logging, and for compliance reasons backup/restore Permissioned membership Operate a trusted blockchain network with known participants and regulatory oversight Channels Enable multi-party transactions with the privacy and confidentiality needed for regulated industries Transaction history Searchable transaction history for efficient auditing and dispute resolution Partitioned execution Optimize network performance by separating chaincode execution and transaction ordering Modularity Select preferences for number of peers, consensus, identity management, and encryption to dynamically grow a business network Confidentiality Production Workloads
  • 60. 60 #APICS2017 Hyperledger Composer: Accelerating Time to Value Business Application Hyperledger Composer Blockchain (Hyperledger Fabric) – A suite of high level application abstractions for business networks recently accepted into Hyperledger – Emphasis on business-centric vocabulary for quick solution creation – Reduce risk and increase understanding and flexibility – Features – Model your business networks, test and expose via APIs – Applications invoke APIs transactions to interact with business network – Integrate existing systems of record using loopback/REST – Open source and freely available at https://github.com/hyperledger/composer
  • 62. 62 #APICS2017 Learn More Some useful videos: https://youtu.be/lD9KAnkZUjU (includes diamond example) https://youtu.be/IgNfoQQ5Reg (car lease) https://youtu.be/tdhpYQCWnCw (Maersk) Smart Parking Meter video: https://youtu.be/xa5U5dipdMY Fast Forward” report is at https://www- 935.ibm.com/services/us/gbs/thoughtleadership/blockchain/ Blockchain in Electronics report is at www.ibm.biz/blockchainelectronics Additional info at https://www.ibm.com/blockchain/ A useful infographic: https://public.dhe.ibm.com/common/ssi/ecm/gb/en/gb912362us en/GB912362USEN.PDF
  • 63. 63 #APICS2017 Contact for further info: Quentin Samelson +1 224 407 7812 qbsamels@us.ibm.com