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THE  RESOURCE FOR  CORPORATE  FINANCE,  ACCOUNTING  &  TREASURY  PROFESSIONALS




Revenue Recognition
      Update
THE  RESOURCE FOR  CORPORATE  FINANCE,  ACCOUNTING  &  TREASURY  PROFESSIONALS




Revenue Recognition:
Beyond the Numbers

            Steve Hobbs
          Managing Director
               Protiviti
Some Practical Considerations
•   Companies able to establish Vendor-Specific
    Objective Evidence (VSOE) would continue
    to use VSOE and cannot switch to estimated
    selling price without adequate justification.

•   Prospective adoption will only impact new
    arrangements or materially modified
    arrangements entered after the adoption
    date. Early adoption requires retrospective
    application to the beginning of the early
    adopt year.

•   This means existing arrangements will
    continue to use old methods.

•   Heavy use of spreadsheets for VSOE analysis
    and manual allocation for pre-adoption date
    arrangements will probably still remain.



                                                           20
                                        © Protiviti 2010
Revenue Recognition - Impact on 6 Elements
 of Infrastructure

                              Business                                      Systems  and  
   Methodology                                   Business  Processes                                   Reporting                   People
                               Policies                                         Data




• Established           • Well documented       • Clearly defined       • Standardized issue     • Executive level         • Appropriate
  methodology to          policies and            review and approval     tracking and             dashboards and            segregation of duties
  evaluate / assess       guidelines              processes               reporting to allow       performance               (e.g., separate
  account risk                                                            revenue processing       metrics (e.g.,            individuals for
                        • Clear definitions     • Timeline defined        by exception             recognized vs.            processing revenue
• Methodology is          supporting policies     and tracked in the                               deferred revenue,         and resolving issues /
  monitored for           and guidelines          finance calendar      • Access to timely         revenue                   correcting errors
  adherence and &                                                         and accurate             forecasting,              identified during the
  re-evaluated for      • Established           • Focus on                information though
                          materiality             systematic root                                  customer credit risk,     RevRec process)
  relevance on a                                                          robust reporting         views by major line
  periodic basis          thresholds              causes of Rev Rec                                                        • Clearly defined
                                                  exceptions            • Automated revenue        item and by               responsibility and
• Approach /                                                              processing by            employee, list of         accountability
  methodology for                               • Use of performance      setting up business      unresolved items,         framework that is
  revenue recognition                             metrics to track &      rules in the tool        etc.)                     linked to periodic
  documented and                                  control the Rev Rec
                                                                                                 • Drill-down                performance
  deployed across the                             process               • Use of standard
                                                                                                   capabilities that         evaluations
  entire organization                                                     reporting tools to
                                                • Periodic quality        generate revenue         enable quick            • Training on policies,
• Consistent                                      audits and reviews      forecasting              reference to              procedures, and
  performance                                     by independent          statements               supporting detail         enabling tools
  measures used                                   teams / peers
                                                                        • Auto-workflow for      • Transparent audit       • Dedicated staff who
                                                                          review / approval of     trail                     understand the
                                                                          revenue processing                                 accounts,
                                                                          exceptions                                         transactions, and
                                                                                                                             FASB rules


                                                                                                                                            21
                                                               © Protiviti 2010
A Case Study - Background

• A company selling software,
  hardware and maintenance in
  multiple element arrangements
  – VSOE for maintenance only
  – Using residual method to recognize
    software and hardware upon shipment

• Will now need to
  – Establish Estimated Selling Price (ESP) for
    software and hardware elements
  – Continue to assert VSOE for maintenance
  – Use relative fair value method to allocate
    and calculate revenue recognition




                                                            22
                                         © Protiviti 2010
A Case Study - Methodology
                       Business                                 Systems  and  
  Methodology                          Business  Processes                       Reporting            People
                        Policies                                    Data




Establishing ESP - As with VSOE values, ESPs can be pegged in a number of different ways
depending on pricing and selling patterns:
     • Fixed price per item
     • Fixed price per item based on deal or customer characteristics
        –   Location, currency, company size, industry, etc.
     • Percentage of other item’s selling price
        –   E.g., maintenance, support
     • Range of prices
        –   When valid standalone prices fall within a narrow range, it may be possible to define
            ESP as a narrow range of prices (as some companies have done with VSOE)
        –   If stated prices for all items on a transaction fall within the defined range, stated prices
            are used for allocating revenue; if the stated price of any items falls outside the range,
            allocation based on mid-point or end-point of ESP range


                                                                                                               23
                                                    © Protiviti 2010
A Case Study – Methodology (Cont’d)
                          Business                                           Systems  and  
  Methodology                                   Business  Processes                           Reporting   People
                           Policies                                              Data




The best estimate of selling price will be consistent with the objective of determining VSOE.
ESP is defined as the price at which the vendor would transact if the deliverable were sold by
the vendor regularly on a standalone basis considering market conditions as well as entity-
specific factors.

                                 Meet  with  your  auditors  and  agree  on  the  approach
                Step  1
                                 Gather  all  appropriate  data
                Step  2
                                 Stratify  data  if  needed
                                   standalone  vs.  bundled,  location,  deal  size,  etc.
                Step  3
                                 Weigh  available  information  and  make  best  estimate
                Step  4
                                 Establish  processes  for  ongoing  monitoring
                Step  5

                                                                                                                   24
                                                             © Protiviti 2010
A Case Study – Policy
                     Business                               Systems  and  
    Methodology                    Business  Processes                       Reporting   People
                      Policies                                  Data




•      Update Revenue Recognition Policy to
       reflect the new rules and company
       methodology

•      Consider revisiting price/discount policies
       for the software, hardware and
       maintenance elements

•      Consider reviewing Commission
       policy/structure changes as the potential
       earlier revenue recognition may impact
       timing commission expenses and payout




                                                                                                  25
                                                © Protiviti 2010
A Case Study – Process & Controls
                      Business                               Systems  and  
    Methodology                     Business  Processes                       Reporting   People
                       Policies                                  Data




•      Review existing process such as Order
       Entry and Item Master Maintenance to
       ensure key data is being captured and
       readily reportable for ESP analysis
       purposes – SKU, Product Group, Region,
       Price List, Actual Price, Discount

•      Establish on-going monitoring process for
       exception reporting

•      Design process to keep comparative
       revenue records for first year disclosure
       purposes




                                                                                                   26
                                                 © Protiviti 2010
A Case Study – Process & Controls (Cont’d)
                     Business                               Systems  and  
    Methodology                    Business  Processes                       Reporting   People
                      Policies                                  Data




•      Review existing key internal controls update
       accordingly, e.g.

       – may need to build in additional check
         points to the order review control

       – may need to add additional line items
         onto the revenue recognition checklist,
         given additional elements are being
         reviewed

       – may need to strengthen revenue
         allocation and calculation review control
         or automate the control, given the relative
         fair value is only allowed, which is more
         mathematical than residual method.

                                                                                                  27
                                                © Protiviti 2010
A Case Study – System and Data
                     Business                               Systems  and  
    Methodology                    Business  Processes                       Reporting   People
                      Policies                                  Data




•      Assess system capabilities for capturing key
       data for ESP – e.g. software and hardware
       order price/discount history at SKU level

•      Assess system functionalities in automating
       revenue allocation and calculation under
       the new rules

•      Assess impact on KPI and need to adjust the
       metrics




                                                                                                  28
                                                © Protiviti 2010
A Case Study – Reporting
                            Business                                       Systems  and  
    Methodology                                Business  Processes                          Reporting   People
                             Policies                                          Data



•      The new rules may change your external
       reporting requirements –
       –   new revenue and cost line items to be broken out on P/L (e.g.
           between software and hardware)

       –   disclosure of comparative revenue numbers will be needed for
           the new orders using old and new rules

•      Internal KPIs may be adjusted
•      System reporting capabilities need to be re-
       assessed for adequate multi-dimensional
       reporting (e.g. by order, by SKU, by
       quarter/period, by customer, by product group,
       etc.) and exception reporting
•      Exception Reporting for prices outside set
       parameters




                                                                                                                 29
                                                            © Protiviti 2010
A Case Study – People
                     Business                              Systems  and  
    Methodology                   Business  Processes                       Reporting   People
                      Policies                                 Data




•      Initially, could mean more work for the team
       to build the new methodology, processes
       and system

•      Need team work with other departments
       such as Legal, Sales, Order Admin and IT
       for contract negotiation, pricing and
       discount approval, order entry as well as
       system requirements.

•      Need capable Accounting resources to
       work with auditor for proper application of
       the new guidance

•      Need communication and training of new
       processes and controls across all relevant
       functions
                                                                                                 30
                                               © Protiviti 2010
THE  RESOURCE FOR  CORPORATE  FINANCE,  ACCOUNTING  &  TREASURY  PROFESSIONALS




                 Thank You
THE  RESOURCE FOR  CORPORATE  FINANCE,  ACCOUNTING  &  TREASURY  PROFESSIONALS




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Revenue Recognition, Beyond the Numbers, Process and Case Study

  • 1. THE  RESOURCE FOR  CORPORATE  FINANCE,  ACCOUNTING  &  TREASURY  PROFESSIONALS Revenue Recognition Update
  • 2. THE  RESOURCE FOR  CORPORATE  FINANCE,  ACCOUNTING  &  TREASURY  PROFESSIONALS Revenue Recognition: Beyond the Numbers Steve Hobbs Managing Director Protiviti
  • 3. Some Practical Considerations • Companies able to establish Vendor-Specific Objective Evidence (VSOE) would continue to use VSOE and cannot switch to estimated selling price without adequate justification. • Prospective adoption will only impact new arrangements or materially modified arrangements entered after the adoption date. Early adoption requires retrospective application to the beginning of the early adopt year. • This means existing arrangements will continue to use old methods. • Heavy use of spreadsheets for VSOE analysis and manual allocation for pre-adoption date arrangements will probably still remain. 20 © Protiviti 2010
  • 4. Revenue Recognition - Impact on 6 Elements of Infrastructure Business   Systems  and   Methodology Business  Processes Reporting People Policies Data • Established • Well documented • Clearly defined • Standardized issue • Executive level • Appropriate methodology to policies and review and approval tracking and dashboards and segregation of duties evaluate / assess guidelines processes reporting to allow performance (e.g., separate account risk revenue processing metrics (e.g., individuals for • Clear definitions • Timeline defined by exception recognized vs. processing revenue • Methodology is supporting policies and tracked in the deferred revenue, and resolving issues / monitored for and guidelines finance calendar • Access to timely revenue correcting errors adherence and & and accurate forecasting, identified during the re-evaluated for • Established • Focus on information though materiality systematic root customer credit risk, RevRec process) relevance on a robust reporting views by major line periodic basis thresholds causes of Rev Rec • Clearly defined exceptions • Automated revenue item and by responsibility and • Approach / processing by employee, list of accountability methodology for • Use of performance setting up business unresolved items, framework that is revenue recognition metrics to track & rules in the tool etc.) linked to periodic documented and control the Rev Rec • Drill-down performance deployed across the process • Use of standard capabilities that evaluations entire organization reporting tools to • Periodic quality generate revenue enable quick • Training on policies, • Consistent audits and reviews forecasting reference to procedures, and performance by independent statements supporting detail enabling tools measures used teams / peers • Auto-workflow for • Transparent audit • Dedicated staff who review / approval of trail understand the revenue processing accounts, exceptions transactions, and FASB rules 21 © Protiviti 2010
  • 5. A Case Study - Background • A company selling software, hardware and maintenance in multiple element arrangements – VSOE for maintenance only – Using residual method to recognize software and hardware upon shipment • Will now need to – Establish Estimated Selling Price (ESP) for software and hardware elements – Continue to assert VSOE for maintenance – Use relative fair value method to allocate and calculate revenue recognition 22 © Protiviti 2010
  • 6. A Case Study - Methodology Business   Systems  and   Methodology Business  Processes Reporting People Policies Data Establishing ESP - As with VSOE values, ESPs can be pegged in a number of different ways depending on pricing and selling patterns: • Fixed price per item • Fixed price per item based on deal or customer characteristics – Location, currency, company size, industry, etc. • Percentage of other item’s selling price – E.g., maintenance, support • Range of prices – When valid standalone prices fall within a narrow range, it may be possible to define ESP as a narrow range of prices (as some companies have done with VSOE) – If stated prices for all items on a transaction fall within the defined range, stated prices are used for allocating revenue; if the stated price of any items falls outside the range, allocation based on mid-point or end-point of ESP range 23 © Protiviti 2010
  • 7. A Case Study – Methodology (Cont’d) Business   Systems  and   Methodology Business  Processes Reporting People Policies Data The best estimate of selling price will be consistent with the objective of determining VSOE. ESP is defined as the price at which the vendor would transact if the deliverable were sold by the vendor regularly on a standalone basis considering market conditions as well as entity- specific factors. Meet  with  your  auditors  and  agree  on  the  approach Step  1 Gather  all  appropriate  data Step  2 Stratify  data  if  needed standalone  vs.  bundled,  location,  deal  size,  etc. Step  3 Weigh  available  information  and  make  best  estimate Step  4 Establish  processes  for  ongoing  monitoring Step  5 24 © Protiviti 2010
  • 8. A Case Study – Policy Business   Systems  and   Methodology Business  Processes Reporting People Policies Data • Update Revenue Recognition Policy to reflect the new rules and company methodology • Consider revisiting price/discount policies for the software, hardware and maintenance elements • Consider reviewing Commission policy/structure changes as the potential earlier revenue recognition may impact timing commission expenses and payout 25 © Protiviti 2010
  • 9. A Case Study – Process & Controls Business   Systems  and   Methodology Business  Processes Reporting People Policies Data • Review existing process such as Order Entry and Item Master Maintenance to ensure key data is being captured and readily reportable for ESP analysis purposes – SKU, Product Group, Region, Price List, Actual Price, Discount • Establish on-going monitoring process for exception reporting • Design process to keep comparative revenue records for first year disclosure purposes 26 © Protiviti 2010
  • 10. A Case Study – Process & Controls (Cont’d) Business   Systems  and   Methodology Business  Processes Reporting People Policies Data • Review existing key internal controls update accordingly, e.g. – may need to build in additional check points to the order review control – may need to add additional line items onto the revenue recognition checklist, given additional elements are being reviewed – may need to strengthen revenue allocation and calculation review control or automate the control, given the relative fair value is only allowed, which is more mathematical than residual method. 27 © Protiviti 2010
  • 11. A Case Study – System and Data Business   Systems  and   Methodology Business  Processes Reporting People Policies Data • Assess system capabilities for capturing key data for ESP – e.g. software and hardware order price/discount history at SKU level • Assess system functionalities in automating revenue allocation and calculation under the new rules • Assess impact on KPI and need to adjust the metrics 28 © Protiviti 2010
  • 12. A Case Study – Reporting Business   Systems  and   Methodology Business  Processes Reporting People Policies Data • The new rules may change your external reporting requirements – – new revenue and cost line items to be broken out on P/L (e.g. between software and hardware) – disclosure of comparative revenue numbers will be needed for the new orders using old and new rules • Internal KPIs may be adjusted • System reporting capabilities need to be re- assessed for adequate multi-dimensional reporting (e.g. by order, by SKU, by quarter/period, by customer, by product group, etc.) and exception reporting • Exception Reporting for prices outside set parameters 29 © Protiviti 2010
  • 13. A Case Study – People Business   Systems  and   Methodology Business  Processes Reporting People Policies Data • Initially, could mean more work for the team to build the new methodology, processes and system • Need team work with other departments such as Legal, Sales, Order Admin and IT for contract negotiation, pricing and discount approval, order entry as well as system requirements. • Need capable Accounting resources to work with auditor for proper application of the new guidance • Need communication and training of new processes and controls across all relevant functions 30 © Protiviti 2010
  • 14. THE  RESOURCE FOR  CORPORATE  FINANCE,  ACCOUNTING  &  TREASURY  PROFESSIONALS Thank You
  • 15. THE  RESOURCE FOR  CORPORATE  FINANCE,  ACCOUNTING  &  TREASURY  PROFESSIONALS Panel Discussion and Q&A