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Watch the full webinar recording here: http://bit.ly/1I8GhBQ
P.O.
Delivery
Invoice
A P.O. is required every time
A Purchase Order establishes
contract with the supplier
Retrospective P.O.s should never
be used
Only approved suppliers should be
used. The set up of new supplier s
and the maintenance of supplier
records is expensive
Req
Approval
Invoices should never be approved
for payment – they should only
ever be matched with an approved
P.O.
Invoices should be sent directly to
finance – preferably electronically
Invoices
Delivery should always be
confirmed so that the delivery note
can be matched with the PO and
Invoice
Delivery
No-one should self-approve (apart
from for trivial amounts)
Matching and payment should be
done separately from requesting
and approving
Segregation of duties
Purchase Orders
PURCHASE TO PAY
BEST PRACTICE
If the details on an invoice match
the details on the P.O. and the
delivery note, it is OK to pay
3 way match
2 3 4 5
• Commercial Risks
• Reputational risk
• Risk of fraud
Non-approved
Suppliers
• Spend Visibility
• Ts & Cs
• Potential abuse
Use of
expenses
• Risk of Supplier
fraud
Retrospective
POs
• Risk of delayed
payment
• Risk of supply
chain disruption
Invoices not
delivered to
finance
• Risk of duplicate
payment
• Contractual risk
No PO
1
WHAT COULD POSSIBLY GO WRONG?
1 2 3
“There’s a
difference between
price and cost”
“I can get it
cheaper
elsewhere”
“Of course you are”
“We’re special”
“No-one is above
the process”
“It’s my budget”
TOP 3 OBJECTIONS AND
HOW TO OVERCOME THEM
“We should all be managing the business’ finances properly
but just as important, we need to be seen to be doing so”
P.O.
Delivery
Invoice
A P.O. is required every time
A Purchase Order establishes
contract with the supplier
Retrospective P.O.s should never
be used
Only approved suppliers should be
used. The set up of new supplier s
and the maintenance of supplier
records is expensive
Req
Approval
Invoices should never be approved
for payment – they should only
ever be matched with an approved
P.O.
Invoices should be sent directly to
finance – preferably electronically
Invoices
Delivery should always be
confirmed so that the delivery note
can be matched with the PO and
Invoice
Delivery
No-one should self-approve (apart
from for trivial amounts)
Matching and payment should be
done separately from requesting
and approving
Segregation of duties
Purchase Orders
PURCHASE TO PAY
BEST PRACTICE
If the details on an invoice match
the details on the P.O. and the
delivery note, it is OK to pay
3 way match
Watch the full webinar recording here: http://bit.ly/1I8GhBQ

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Purchase to Pay (P2P): What could possibly go wrong?

  • 1. Watch the full webinar recording here: http://bit.ly/1I8GhBQ
  • 2. P.O. Delivery Invoice A P.O. is required every time A Purchase Order establishes contract with the supplier Retrospective P.O.s should never be used Only approved suppliers should be used. The set up of new supplier s and the maintenance of supplier records is expensive Req Approval Invoices should never be approved for payment – they should only ever be matched with an approved P.O. Invoices should be sent directly to finance – preferably electronically Invoices Delivery should always be confirmed so that the delivery note can be matched with the PO and Invoice Delivery No-one should self-approve (apart from for trivial amounts) Matching and payment should be done separately from requesting and approving Segregation of duties Purchase Orders PURCHASE TO PAY BEST PRACTICE If the details on an invoice match the details on the P.O. and the delivery note, it is OK to pay 3 way match
  • 3. 2 3 4 5 • Commercial Risks • Reputational risk • Risk of fraud Non-approved Suppliers • Spend Visibility • Ts & Cs • Potential abuse Use of expenses • Risk of Supplier fraud Retrospective POs • Risk of delayed payment • Risk of supply chain disruption Invoices not delivered to finance • Risk of duplicate payment • Contractual risk No PO 1 WHAT COULD POSSIBLY GO WRONG?
  • 4. 1 2 3 “There’s a difference between price and cost” “I can get it cheaper elsewhere” “Of course you are” “We’re special” “No-one is above the process” “It’s my budget” TOP 3 OBJECTIONS AND HOW TO OVERCOME THEM “We should all be managing the business’ finances properly but just as important, we need to be seen to be doing so”
  • 5. P.O. Delivery Invoice A P.O. is required every time A Purchase Order establishes contract with the supplier Retrospective P.O.s should never be used Only approved suppliers should be used. The set up of new supplier s and the maintenance of supplier records is expensive Req Approval Invoices should never be approved for payment – they should only ever be matched with an approved P.O. Invoices should be sent directly to finance – preferably electronically Invoices Delivery should always be confirmed so that the delivery note can be matched with the PO and Invoice Delivery No-one should self-approve (apart from for trivial amounts) Matching and payment should be done separately from requesting and approving Segregation of duties Purchase Orders PURCHASE TO PAY BEST PRACTICE If the details on an invoice match the details on the P.O. and the delivery note, it is OK to pay 3 way match
  • 6. Watch the full webinar recording here: http://bit.ly/1I8GhBQ