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Managing Human Resources Globally
U N I V E R S I T Y O F L A M P U N G
Group 5
Identify recent changes that have caused
companies to expand into international markets
Discuss four factors that most strongly influence
HRM in international markets
List different categories of international
employees.
Identify four levels of global participation and
HRM issues faced within each level.
Discuss ways companies select, train, compensate
and reintegrate expatriate managers.
Learning Objective
R E V E L R Y V I L L A G E H O M E S | 2 0 2 0
Organizations function in a global economy.
International competition is #1 factor affecting HRM.
International expansion can provide a competitive
advantage:
Introduction
large numbers of potential customers.
low-cost labor
•Maquiladora plants
telecommunications and information technology
enables work to be done more rapidly, efficiently
and effectively around the globe.
European Economic Community
North American Free Trade Agreement (NAFTA)
Growth of Asia
Current Global Changes
Japan, China, Singapore, Hong Kong and Malaysia are significant economic forces.
General Agreement on Tariffs and Trade (GATT)
Factors Affecting HRM
in International Markets
Culture
Political-
Legal
System
Economic
System
Education -
Human Capital
Human Resource
Management
Implications of Culture for HRM
1.Culture has an impact on approaches to
managing.
2.Culture differs on how employees expect
leaders to lead, how decisions are handled
within the hierarchy and what motivates
individuals.
3.Culture may influence appropriateness of
HRM practices.
4.Cultures can influence compensation
systems and communication and
coordination processes.
5.Cultural diversity programs foster
understanding of other cultures to better
communicate with them.
Education/Human Capital
Countries differ in their levels of human
capital.
A country's human capital is determined
by a number of variables, primarily,
educational opportunity.
Countries with low human capital attract
facilities that require low skills and low-
wage levels.
Countries with high human capital are
attractive sites for direct foreign
investment that creates high-skill jobs.
Economic System
Under socialist economies, there is
little economic incentive to develop
human capital, but ample opportunity
exists because education is free.
In capitalist systems, the opposite
situation exists, with higher tuition at
state universities but economic
incentives exist through individual
salaries.
Every country varies in terms of
culture, human capital and their legal,
political and economic systems.
Political/Legal System
Dictates requirements of certain
HRM practices, such as training,
compensation, hiring, firing and
layoffs.
Legal system is an outgrowth of the
culture, reflecting societal norms.
U. S. has led the world in eliminating
discrimination in the workplace and controlling
the process of labor management negotiations.
Germany has provided employees with a legal
right to "codetermination" in the workplace.
The EEC provides fundamental social rights of
workers: freedom of movement and freedom to
choose one's occupation and be fairly
compensated.
A parent country is the country in which the company's corporate headquarters is
located.
A host country is the country in which the parent country organization seeks to
locate (or has already located) a facility.
A third country is a country other than the host country or parent country.
Managing Employees in
a Global Context
Expatriate -  employee sent by a company in one country to manage
operations in a different country. Three types of expatriates:
Types of International
Employees
Parent-country nationals (PCNs) - employees who were born and live in a
parent country.
Host-country nationals (HCNs) - employees who were born and raised in the
host country, as opposed to the parent country.
Third-country nationals (TCNs) - employees born in a country other than the
parent country or host country but who work in the host country
Global organizations compete on top-quality
products and services with lowest costs.
3 Attributes of Transnational HRM System:
Global Organizations
R E V E L R Y V I L L A G E H O M E S | 2 0 2 0
Transnational scope - HR decisions must be made
from a global rather than a national or regional
perspective.
Transnational representation reflects the
multinational composition of a company's
managers.
Transnational process - extent to which the
company's planning and decision-making
processes include representatives and ideas from
a variety of cultures.
Successful expatriates have technical competence and ability to adjust to,
and be sensitive to, a new culture. Three dimensions include:
Selection of Expatriate
Managers
1.Self
2.Relationship
3.Perception
Use of women in expatriate assignments
has proven beneficial for companies; men
and women can perform equally well.
Training and Development of
Expatriates
Cross Cultural Training
Behavior in Meetings and Social
Settings
Interpersonal and Communication
Skills
Culture in the New Work
Environment
Compensation of Expatriates
4 Components of Total Pay Packages:
1.Base Salary- annual salary, unadjusted.
2.Tax Equalization Allowances- payments
for higher tax rates of other countries.
3.Benefits- continuation of, or substitute
for home benefits.
4.Allowances- cost-of-living, housing,
education, and relocation payments.
Reacculturation of Expatriates
ØReentry may result in culture shock.
60 to 70 % of expatriates do not know what their position
will be upon their return.
25% leave the company within one year upon returning.
ØTransition process necessitates communication of corporate
changes while the expatriate is overseas and validation of the
importance of the expatriate's international work.
ØTraining and rewards beyond salary and benefits are key.

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CH 15 Managing human resources globally

  • 1. Managing Human Resources Globally U N I V E R S I T Y O F L A M P U N G Group 5
  • 2. Identify recent changes that have caused companies to expand into international markets Discuss four factors that most strongly influence HRM in international markets List different categories of international employees. Identify four levels of global participation and HRM issues faced within each level. Discuss ways companies select, train, compensate and reintegrate expatriate managers. Learning Objective
  • 3. R E V E L R Y V I L L A G E H O M E S | 2 0 2 0 Organizations function in a global economy. International competition is #1 factor affecting HRM. International expansion can provide a competitive advantage: Introduction large numbers of potential customers. low-cost labor •Maquiladora plants telecommunications and information technology enables work to be done more rapidly, efficiently and effectively around the globe.
  • 4. European Economic Community North American Free Trade Agreement (NAFTA) Growth of Asia Current Global Changes Japan, China, Singapore, Hong Kong and Malaysia are significant economic forces. General Agreement on Tariffs and Trade (GATT)
  • 5. Factors Affecting HRM in International Markets Culture Political- Legal System Economic System Education - Human Capital Human Resource Management
  • 6. Implications of Culture for HRM 1.Culture has an impact on approaches to managing. 2.Culture differs on how employees expect leaders to lead, how decisions are handled within the hierarchy and what motivates individuals. 3.Culture may influence appropriateness of HRM practices. 4.Cultures can influence compensation systems and communication and coordination processes. 5.Cultural diversity programs foster understanding of other cultures to better communicate with them. Education/Human Capital Countries differ in their levels of human capital. A country's human capital is determined by a number of variables, primarily, educational opportunity. Countries with low human capital attract facilities that require low skills and low- wage levels. Countries with high human capital are attractive sites for direct foreign investment that creates high-skill jobs.
  • 7. Economic System Under socialist economies, there is little economic incentive to develop human capital, but ample opportunity exists because education is free. In capitalist systems, the opposite situation exists, with higher tuition at state universities but economic incentives exist through individual salaries. Every country varies in terms of culture, human capital and their legal, political and economic systems. Political/Legal System Dictates requirements of certain HRM practices, such as training, compensation, hiring, firing and layoffs. Legal system is an outgrowth of the culture, reflecting societal norms. U. S. has led the world in eliminating discrimination in the workplace and controlling the process of labor management negotiations. Germany has provided employees with a legal right to "codetermination" in the workplace. The EEC provides fundamental social rights of workers: freedom of movement and freedom to choose one's occupation and be fairly compensated.
  • 8. A parent country is the country in which the company's corporate headquarters is located. A host country is the country in which the parent country organization seeks to locate (or has already located) a facility. A third country is a country other than the host country or parent country. Managing Employees in a Global Context
  • 9. Expatriate -  employee sent by a company in one country to manage operations in a different country. Three types of expatriates: Types of International Employees Parent-country nationals (PCNs) - employees who were born and live in a parent country. Host-country nationals (HCNs) - employees who were born and raised in the host country, as opposed to the parent country. Third-country nationals (TCNs) - employees born in a country other than the parent country or host country but who work in the host country
  • 10. Global organizations compete on top-quality products and services with lowest costs. 3 Attributes of Transnational HRM System: Global Organizations R E V E L R Y V I L L A G E H O M E S | 2 0 2 0 Transnational scope - HR decisions must be made from a global rather than a national or regional perspective. Transnational representation reflects the multinational composition of a company's managers. Transnational process - extent to which the company's planning and decision-making processes include representatives and ideas from a variety of cultures.
  • 11. Successful expatriates have technical competence and ability to adjust to, and be sensitive to, a new culture. Three dimensions include: Selection of Expatriate Managers 1.Self 2.Relationship 3.Perception Use of women in expatriate assignments has proven beneficial for companies; men and women can perform equally well.
  • 12. Training and Development of Expatriates Cross Cultural Training Behavior in Meetings and Social Settings Interpersonal and Communication Skills Culture in the New Work Environment Compensation of Expatriates 4 Components of Total Pay Packages: 1.Base Salary- annual salary, unadjusted. 2.Tax Equalization Allowances- payments for higher tax rates of other countries. 3.Benefits- continuation of, or substitute for home benefits. 4.Allowances- cost-of-living, housing, education, and relocation payments.
  • 13. Reacculturation of Expatriates ØReentry may result in culture shock. 60 to 70 % of expatriates do not know what their position will be upon their return. 25% leave the company within one year upon returning. ØTransition process necessitates communication of corporate changes while the expatriate is overseas and validation of the importance of the expatriate's international work. ØTraining and rewards beyond salary and benefits are key.