1. CURRICULUM VITAE
OF
RAMOSHABA MASIYE PRINCE
1. PERSONAL INFORMATION
Surname : Ramoshaba
FirstNames : Masiye Prince
Date of Birth : 1988-03-22
IdentityNumber : 880322 6070 083
Gender : Male
Marital Status : Single
Nationality : SouthAfrican
Residential Address : Ivanhoe flat59
JOHANNESBURG
2102
Postal Address : P.OBox 60010
Laanglagte
JOHANNESBURG
2102
Home Language : Sepedi
Health : Good
DriversLicence : Code 10
Criminal Record : None
Contact Number : 076 8575 151 OR 060 5265 166
E-mail address : Ramoshabamp@gmail.com
2. LANGUAGEPROFICIENCY
Languages Speak Read Write
English V Good V Good V Good
Sepedi V Good V Good V Good
Zulu Good Fair Fair
Afrikaans Fair Good Fair
3. EDUCATIONAL BACKGROUND
TERTIARY QUALIFICATION
National Certificate inInformationTechnologyandComputerScience
NQFLevel:2-4
MODULES PASSED
● Electronics
● InformationSystem
● SystemDevelopment
● Contact Centre
● Hardware and Software
2. ● SystemAnalysisandDesign
● Contact Centre
● Principlesof ComputerProgramming
● ComputerProgramming
● SystemAnalysisandDesign
● Contact centre
● Data communicationandNetworking
4. HIGH SCHOOL QUALIFICATION
Highestgrade passed:Grade 12
Year of completion:2007
SUBJECTS PASSED
● Sepedi
● Afrikaans
● English
● Economics
● BusinessEconomics
5. EMPLOYMENT HISTORY
Employer Position
Held
Duties And Responsibilities Period Reason
for leaving
Momentum ETS
HelpDesk
Support
➢ Resetting ADpassword
➢ Resettingmomentumonline
password
➢ creatingemail profileforusers
➢ troubleshootingemail issue
➢ ResettingAS400 password
➢ Joincomputerto domain
➢ addingprinter
➢ addingbranch index scanner
➢ preparingcomputer fornew
users
➢ troubleshootinginternet
explorer
➢ installationof VPN and
troubleshootingit
➢ assistingclientsoverthe phone
➢ withIT relatedquery
➢ Email setuponCell phones
➢ Remote accessingComputers
usingRemote Tools
(TeamViewer,IPAddressand
ProxyNetworks)
➢ Managing the internet
connections
➢ Addingnew userstothe network
printers
07 September
2015-Current
Current
Employer
3. Lyttelton
primary
school
IT
Administrat
or
➢ Providingsupporttoall the
computersinthe computer
centre
➢ Teachingcomputerliteracy to
the learnersandlearning
differentapplicationused atthe
school
➢ DoingGeneral IT administration
supporting
➢ Usingremote accessto resolve
usersproblem,
➢ Supportingthe school network,
➢ Deploymentof new application
on the computers
21 April 2015
to date
Career
growth
Gauteng
department
of finance
Desktop
support
technician
➢ Addingcomputerstothe
domain
➢ Deployingof new assetsto
the users
➢ Configurationof email
➢ Wi-Fi setupon laptopsand
tablets
➢ Givingusersadminrightsonthe
active directoryandalso
resettingtheirpassword
➢ Connectinguserstothe printer
➢ Install,repairandupgrade the
user’ssoftware andhardware in
varioussections.
➢ Installationandconfigurationof
networkprinters.Train,
orientate andassistuserswith
basicmaintenance ontheir
computers
➢ Assistingwithtestingnew
releasesaccordingto
specification
➢ Buildingof the standarddesktop
& laptopimage
➢ Controllingof assetsinthe
department
➢ Assetmanagementaudit
➢ Administrationandstorage of
controlledsoftware inboth
centralisedanddistributed
systems
➢ Resolve callsreceivedoncall
loggingsystemUnicentre (USD
➢ Release,distributionandthe
installationof software
➢ Releasingof new equipment
19 August
2013 -19
August2014
Internship
