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DECISION – MAKING
SKILLS
PRINCIPLE OF MANAGEMENT PRESENTATION
(GROUP – 5)
WHAT IS DECISION MAKING ?
EXAMPLES OF DECISION MAKING
IN DAY-TO-DAY LIFE
• Deciding what to wear
• Deciding what to eat for dinner
• Choosing which book to read
• Deciding what task to do next
MEANING AND DEFINITION
• “ The Process Of Identifying And Selecting A Course Of Action To
Solve A Specific Problem.”
- By James Stoner
• In Simple words : Decision Making is the process of making
choices by identifying a decision, gathering information, and
choosing the correct alternative
• To Plan, Organize, Lead & Control.
1. BASIS OF MANAGERIAL
FUNCTIONS
• Guiding Framework Within Employees.
2. PROVIDES DIRECTION
• Monitoring Performance & Corrects
Them.
3. BASIS OF EFFECTIVE
CONTROL
• Provides Creative Solutions To Problems.
4. MEANS TO PROBLEM
SOLVING
• Motivates Them To Deliver Better
Results.
5. MOTIVATES SUBORDINATES
IMPORTANCE OF DECISION - MAKING
• Effective Decision Benefits Stakeholders.
6. Enhances Corporate
Image
• Helps firms to gain
advantage.
7. Develops
Competitive Advantage
• Creative Decisions Facilitates
Innovation.
8. Brings Customer
Satisfaction
• Good Decisions Promotes Effectiveness.
9. Path To Success
• To Make More Decisions At Faster Pace.
10. To Face Challenges
PROCESS OF DECISION-MAKING
1. Defining The Problem.
2. Generating Alternative
Solutions.
3. Evaluating Alternatives.
4. Choosing Alternatives.
5. Implementation.
6. Follow-up.
TECHNIQUES OF DECISION-MAKING
I. PROGRAMMED DECISION-MAKING
Linear Programming.
Game Theory.
Simulation.
Queuing Theory.
1
2
3
4
Network Techniques.
Probability Decision Theory.
Payoff Matrix.
Decision Tree.
55
6
7
8
Brainstorming Technique.
Nominal Group Technique.
Delphi Technique.
Quality Circles.
Heuristic Technique.
II. NON-PROGRAMMED DECISION MAKING
SUMMARY
• What is Decision Making
• Meaning and Definition
• Importance of Decision Making
• Process of Decision Making
• Techniques of Decision Making
• Modern Techniques

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Decision Making Process

  • 1. DECISION – MAKING SKILLS PRINCIPLE OF MANAGEMENT PRESENTATION (GROUP – 5)
  • 2. WHAT IS DECISION MAKING ?
  • 3. EXAMPLES OF DECISION MAKING IN DAY-TO-DAY LIFE • Deciding what to wear • Deciding what to eat for dinner • Choosing which book to read • Deciding what task to do next
  • 4. MEANING AND DEFINITION • “ The Process Of Identifying And Selecting A Course Of Action To Solve A Specific Problem.” - By James Stoner • In Simple words : Decision Making is the process of making choices by identifying a decision, gathering information, and choosing the correct alternative
  • 5. • To Plan, Organize, Lead & Control. 1. BASIS OF MANAGERIAL FUNCTIONS • Guiding Framework Within Employees. 2. PROVIDES DIRECTION • Monitoring Performance & Corrects Them. 3. BASIS OF EFFECTIVE CONTROL • Provides Creative Solutions To Problems. 4. MEANS TO PROBLEM SOLVING • Motivates Them To Deliver Better Results. 5. MOTIVATES SUBORDINATES IMPORTANCE OF DECISION - MAKING
  • 6. • Effective Decision Benefits Stakeholders. 6. Enhances Corporate Image • Helps firms to gain advantage. 7. Develops Competitive Advantage • Creative Decisions Facilitates Innovation. 8. Brings Customer Satisfaction • Good Decisions Promotes Effectiveness. 9. Path To Success • To Make More Decisions At Faster Pace. 10. To Face Challenges
  • 7. PROCESS OF DECISION-MAKING 1. Defining The Problem. 2. Generating Alternative Solutions. 3. Evaluating Alternatives.
  • 8. 4. Choosing Alternatives. 5. Implementation. 6. Follow-up.
  • 9. TECHNIQUES OF DECISION-MAKING I. PROGRAMMED DECISION-MAKING Linear Programming. Game Theory. Simulation. Queuing Theory. 1 2 3 4
  • 10. Network Techniques. Probability Decision Theory. Payoff Matrix. Decision Tree. 55 6 7 8
  • 11. Brainstorming Technique. Nominal Group Technique. Delphi Technique. Quality Circles. Heuristic Technique. II. NON-PROGRAMMED DECISION MAKING
  • 12. SUMMARY • What is Decision Making • Meaning and Definition • Importance of Decision Making • Process of Decision Making • Techniques of Decision Making • Modern Techniques