Mede door de kracht van sociale media zijn medewerkers belangrijke promoters van je
merk. Maar hoe beweeg je je medewerkers om je merkboodschap transparant en geloofwaardig de markt in te brengen? Eind vorig jaar heeft Philips zijn nieuwe merkpositionering bekendgemaakt en de brandline ‘Innovation and you’ geïntroduceerd. Medewerkers waren bij de
lancering en activering van de nieuwe merkpositionering nauw betrokken; onder meer door de inzet van sociale media.
2. At Philips we strive to make the world healthier and
more sustainable through innovation
We will be the best
place to work for people
who share our passion
Together we will deliver
superior value for our
customers and shareholders
Improving people’s lives through meaningful innovation
3. A new brand line
Expressing and summarizing our brand promise
“Philips delivers innovation that matters to you”
It encapsulates the magic that arises when a deep
understanding of people inspires innovations that people truly
want and need, making a meaningful difference to their lives.
This sets us apart and makes us different.
This makes us Philips.
5. Chronology
Brand
Internal Comms
Digital
External Comms
Launch
13 Nov 2013
2011/2012 Q1/Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014
New brand
promise defined
Launch of the
new Vision &
Mission
1st Brand Jam
400 employee
stories on our
vision and
mission
Global Campaign Media
2nd Brand Jam
1300 employee
stories on our
Brand Promise
Planning
Brand assets developed and tested
Removal of the
Shield from our
building
Alumni videos
Launched
IC Network Activation
Special Audiences Brand
Training
#uncoverphilips
Mosaic Launch
Launch events
Social Media Guidelines
Post Jam activities: Local promotion brand
promise
Brand Promise
launched at
Leadership
Summit
2013
Social Skins
Launch
Employee
Jam
Brand Quest
Social
Media
Guidelines
launched
Digital Platform
Launch
All employee Brand Training
Brand positioning defined and tested
Brand identity developed and tested
Brand Guidelines/specifications developed and deployed
Social Media Engagement
.com launch
Digital and Social media monitoring
Press Release &
Interviews
Media Management
Paid Media
Campaign Launch
Social media
diploma
Brand Passport
Picture Philips
Leadership Trail
6. Pre-launch: Philips Leadership Summit
Hundreds of Philips executives attended our annual strategic meeting. Our new
Brand Promise was launched at the 2013 Leadership Summit: a totally paperless
event
300 execs
attended
the event
450 joined
virtually
Digital
Communica-tions
Award
7. Pre-launch Activity: Brand Jam
Employees submitted their personal stories to support the new brand promise
European
Excellence
Award
8. Brand Launch Activity: #uncoverphilips Mosaic
Our new logo was broken down into pixels, each of which could be claimed by
people who logged into the Uncover Philips site using Facebook or Twitter and
used the #UncoverPhilips hashtag
Dutch Interactive
Award ‘Best Social
Campaign’
9. Brand Launch Activity: Global Launch Event
Celebration event at Philips Headquarters was starting point for local events
taking place around the world. The 30 minute live projection event was
transmitted via YouTube.
Supporting Visual Materials
accessing the live
stream
10. Post-launch Activity: Picture Philips
Build understanding on how the brand is delivered in local markets through
products, solutions and services by sharing pictures about how ‘Philips delivers
innovation that matters to you’.
600 participants
50 countries
11. Post-launch Activity: Social Media Diploma
Educate employees on the appropriate use of social media. Building social media
engagement for employees to take the brand and brand assets to stakeholders.
12. Post-launch Activity: Brand Passport
Following up the brand training, motivate employees to learn more about the
Philips brand