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Creating Brand Ambassadors 
Sandra David 
Brand, Communications & Digital 
September 24, 2014
At Philips we strive to make the world healthier and 
more sustainable through innovation 
We will be the best 
place to work for people 
who share our passion 
Together we will deliver 
superior value for our 
customers and shareholders 
Improving people’s lives through meaningful innovation
A new brand line 
Expressing and summarizing our brand promise 
“Philips delivers innovation that matters to you” 
It encapsulates the magic that arises when a deep 
understanding of people inspires innovations that people truly 
want and need, making a meaningful difference to their lives. 
This sets us apart and makes us different. 
This makes us Philips.
Brand Campaign
Chronology 
Brand 
Internal Comms 
Digital 
External Comms 
Launch 
13 Nov 2013 
2011/2012 Q1/Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014 
New brand 
promise defined 
Launch of the 
new Vision & 
Mission 
1st Brand Jam 
400 employee 
stories on our 
vision and 
mission 
Global Campaign Media 
2nd Brand Jam 
1300 employee 
stories on our 
Brand Promise 
Planning 
Brand assets developed and tested 
Removal of the 
Shield from our 
building 
Alumni videos 
Launched 
IC Network Activation 
Special Audiences Brand 
Training 
#uncoverphilips 
Mosaic Launch 
Launch events 
Social Media Guidelines 
Post Jam activities: Local promotion brand 
promise 
Brand Promise 
launched at 
Leadership 
Summit 
2013 
Social Skins 
Launch 
Employee 
Jam 
Brand Quest 
Social 
Media 
Guidelines 
launched 
Digital Platform 
Launch 
All employee Brand Training 
Brand positioning defined and tested 
Brand identity developed and tested 
Brand Guidelines/specifications developed and deployed 
Social Media Engagement 
.com launch 
Digital and Social media monitoring 
Press Release & 
Interviews 
Media Management 
Paid Media 
Campaign Launch 
Social media 
diploma 
Brand Passport 
Picture Philips 
Leadership Trail
Pre-launch: Philips Leadership Summit 
Hundreds of Philips executives attended our annual strategic meeting. Our new 
Brand Promise was launched at the 2013 Leadership Summit: a totally paperless 
event 
300 execs 
attended 
the event 
450 joined 
virtually 
Digital 
Communica-tions 
Award
Pre-launch Activity: Brand Jam 
Employees submitted their personal stories to support the new brand promise 
European 
Excellence 
Award
Brand Launch Activity: #uncoverphilips Mosaic 
Our new logo was broken down into pixels, each of which could be claimed by 
people who logged into the Uncover Philips site using Facebook or Twitter and 
used the #UncoverPhilips hashtag 
Dutch Interactive 
Award ‘Best Social 
Campaign’
Brand Launch Activity: Global Launch Event 
Celebration event at Philips Headquarters was starting point for local events 
taking place around the world. The 30 minute live projection event was 
transmitted via YouTube. 
Supporting Visual Materials 
accessing the live 
stream
Post-launch Activity: Picture Philips 
Build understanding on how the brand is delivered in local markets through 
products, solutions and services by sharing pictures about how ‘Philips delivers 
innovation that matters to you’. 
600 participants 
50 countries
Post-launch Activity: Social Media Diploma 
Educate employees on the appropriate use of social media. Building social media 
engagement for employees to take the brand and brand assets to stakeholders.
Post-launch Activity: Brand Passport 
Following up the brand training, motivate employees to learn more about the 
Philips brand
Medewerkers betrokken bij rebranding door inzet social media Sandra David

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Medewerkers betrokken bij rebranding door inzet social media Sandra David

  • 1. Creating Brand Ambassadors Sandra David Brand, Communications & Digital September 24, 2014
  • 2. At Philips we strive to make the world healthier and more sustainable through innovation We will be the best place to work for people who share our passion Together we will deliver superior value for our customers and shareholders Improving people’s lives through meaningful innovation
  • 3. A new brand line Expressing and summarizing our brand promise “Philips delivers innovation that matters to you” It encapsulates the magic that arises when a deep understanding of people inspires innovations that people truly want and need, making a meaningful difference to their lives. This sets us apart and makes us different. This makes us Philips.
  • 5. Chronology Brand Internal Comms Digital External Comms Launch 13 Nov 2013 2011/2012 Q1/Q2 2013 Q3 2013 Q4 2013 Q1 2014 Q2 2014 New brand promise defined Launch of the new Vision & Mission 1st Brand Jam 400 employee stories on our vision and mission Global Campaign Media 2nd Brand Jam 1300 employee stories on our Brand Promise Planning Brand assets developed and tested Removal of the Shield from our building Alumni videos Launched IC Network Activation Special Audiences Brand Training #uncoverphilips Mosaic Launch Launch events Social Media Guidelines Post Jam activities: Local promotion brand promise Brand Promise launched at Leadership Summit 2013 Social Skins Launch Employee Jam Brand Quest Social Media Guidelines launched Digital Platform Launch All employee Brand Training Brand positioning defined and tested Brand identity developed and tested Brand Guidelines/specifications developed and deployed Social Media Engagement .com launch Digital and Social media monitoring Press Release & Interviews Media Management Paid Media Campaign Launch Social media diploma Brand Passport Picture Philips Leadership Trail
  • 6. Pre-launch: Philips Leadership Summit Hundreds of Philips executives attended our annual strategic meeting. Our new Brand Promise was launched at the 2013 Leadership Summit: a totally paperless event 300 execs attended the event 450 joined virtually Digital Communica-tions Award
  • 7. Pre-launch Activity: Brand Jam Employees submitted their personal stories to support the new brand promise European Excellence Award
  • 8. Brand Launch Activity: #uncoverphilips Mosaic Our new logo was broken down into pixels, each of which could be claimed by people who logged into the Uncover Philips site using Facebook or Twitter and used the #UncoverPhilips hashtag Dutch Interactive Award ‘Best Social Campaign’
  • 9. Brand Launch Activity: Global Launch Event Celebration event at Philips Headquarters was starting point for local events taking place around the world. The 30 minute live projection event was transmitted via YouTube. Supporting Visual Materials accessing the live stream
  • 10. Post-launch Activity: Picture Philips Build understanding on how the brand is delivered in local markets through products, solutions and services by sharing pictures about how ‘Philips delivers innovation that matters to you’. 600 participants 50 countries
  • 11. Post-launch Activity: Social Media Diploma Educate employees on the appropriate use of social media. Building social media engagement for employees to take the brand and brand assets to stakeholders.
  • 12. Post-launch Activity: Brand Passport Following up the brand training, motivate employees to learn more about the Philips brand