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WELCOME to the 10th
“University Meets Microfinance”
Workshop
at the Frankfurt School of
Finance & Management

Thursday, July 4th 14:30 – 16:00
Introductory Presentation on Remittances
04/07/2013
Dominique Villeneuve, PlaNet Finance

1
Section I – General overview
 Huge and still growing volumes…
 … but be careful with statistics
 Some important characteristics
 Corridors
 Providers
 Migrants expectations
 Migrants behaviour

Section II – Main issues
Section III – Existing solutions
2
SECTION I

Definition
Remittances are, roughly speaking, defined as the money flows that immigrant workers send home
to their relatives.

In milions

International migration is impacting more than 200 million people in the world (1/3 from North
to South and 1/3 from South to South)

International migrant stock by origin and destination 1990- 2010
Source United Nations Department of Economic and Social Affairs

3
SECTION I

Huge and still growing volumes…
According to the World Bank, officially recorded remittance flows to developing countries reached
an estimated $401 billion in 2012, growing by 5.3 percent since 2011. Remittance flows are
expected to grow at an annual rate of 8.8 percent on average between 2013-2015 to reach about
$515 billion in 2015.

4
SECTION I

Huge and still growing volumes…

Geographical repartition

Total 401 billion US dollars ; source World Bank

5
SECTION I

… but be careful with statistics
Example inbound remittances : Algeria

Source
Banque de France 2004 : remittances France – Algeria

Amount
283 million euros

Evaluation Ecorys study

1 500 million euros

Statistics World Bank : inbound remittances 2007

2 906 million US $

Statistics Rapport co-développement 2003 remittances
France Algérie

3 150 million euros

Statistics IFAD : inbound remittances 2006

5 399 million US $

6
SECTION I

… but be careful with statistics
Example : outbound remittances Switzerland 2010

Population : source office des migrations
Outbound remittances : source Worldbank

7
SECTION I

A key factors : Corridors
Example : stock of Mediterranean migrants in Southern Europe

France
Italy
Albania

Spain

Turkey

Greece

Morocco

Algeria

Tunisia

Egypt
Libya

Corrido
factors
remitta
dynam
Stock o
status
system
countri
from on
anothe

Source : The migrant expectations for remittances in the Euro-Mediterranean area ;
Study conducted by PlaNet Finance 2009
8
SECTION I

In Europe, there exists a multiplication of corridors

Stocks
of migrants repartition
in Europe

Source : demo.istat.itc
Source :INSEE

Total : 4 179 000
Source “International Migration and the United
Kingdom, 2010.” Report of the United Kingdom
SOPEMI

9
SECTION I

Some important characteristics : providers

Banks

Posts
MFIs
Money Transfer
Organizations (MTOs)

Informal

>
Individuals

Hawala

Cash to Cash

Account to Cash

Account to Account

> 80 % of formal
flows
10
SECTION I

Some important characteristics : providers by corridors
Example : Corridors France vs Morocco, Senegal,Mali & Comoros
Source : Bank African of Development
Morocco

Mali

Senegal

Comoros

11
SECTION I

Some important characteristics : migrants expectations

Source : The migrant expectations for remittances in the Euro-Mediterranean area ;
Study conducted by PlaNet Finance 2009

12
SECTION I

Some important characteristics : migrants behaviour

Cost driven

 Is looking for the less expensive service
 Very sensitive to fees
 Women are more sensitive to costs

Convenience driven

 Is looking for a cheap and easy-to-use service
 Sensitive to the opening hours

Habit driven

 Uses always the same service by habit
 Is very sensitive to the employee that he used to work with
 Prefers confidence and someone speaking in his language

Community driven

 Prefers the informal channels
 Has more confidence on the people he knows
 Lack of real other choice than informal

Source : The migrant expectations for remittances in the Euro-Mediterranean area ;
Study conducted by PlaNet Finance 2009

13
Section I – General overview
Section II – Main issues





Formal vs informal
Prices
The last mile
What for ?

Section III – Existing solutions

14
SECTION II

Informal vs formal
Main reasons for informal
•
•
•
•

Costs
Existence of a black market for the exchange rate of the currency
No tax records
Weakness of the banking system of the migrants country of origin

Volumes

Surveys of migrants and remittances recipients and other secondary sources suggest that informal
remittances flows, which are not included in the IMF estimation, could be equal to or exceed official
figures for Sub-Saharan Africa (Page and Plaza 2006; IFAD 2009). Central banks in some African countries,
such as Uganda, are making efforts to estimate these informal flows—through, for example, foreign
exchange transactions data and remittances beneficiaries surveys—but these efforts appear to be limited
to a few countries.

15
SECTION II

Informal vs formal
A global trend towards more formal remittances
Example : Mali
According BCEAO statistics, formal inbound flows in Mali have been twice as much important for a threeyear period from 80 billion in 2005 FCFA to 180 billion in 2008. Meantime, the stock of migrants has just
slightly changed.
This would signify that informal flows share fell from 73 % in 2005 to 42% in 2008
Source
Etude de capitalisation des initiatives et mécanismes en matière de transferts de fonds au Mal 2010
Frédéric Ponsot Bruno Obegi

Benefits from more formal remittances
(1) as bank deposits from remittances increase, banks are able to make more loans
(2) remittances receivers who use banks can gain access to other financial products and services
(3) banks that provide remittances transfer services are able to “reach out” to unbanked recipients and
those with limited financial intermediation (Aggarwal et al, 2006). Also, in economies where the
financial system is underdeveloped, remittances made through official channels can help alleviate
credit constraints and promote growth (Giuliano and Ruiz-Arranz, 2006).

16
SECTION II

Costs of remittances remain quite high
Trends in Remittances Prices Worldwide

17
SECTION II

Commitments towards a decrease of remittances cost face
tough resistance

Commitment [#77]

5x5

“We will work to reduce the average cost of transferring remittances from 10
percent to 5 percent by 2014, contributing to release an additional 15 billion
USD per year for recipient families.”

G20 Summit Document, November 2008

According to World Bank, progress towards reducing the cost of sending remittances have paused in
2012.

18
SECTION II

The last mile

As mentioned previously, proximity with the recipient is the most
important factor for migrants to select the remittances channel

Rural areas represent a large part of remittances recipients :
in Africa, for instance IFAD estimates that 30 to 40 percent of
remittances are going to underserved rural areas

The most successful solutions will be those able to reach easily « the last
mile »

19
SECTION II

What for ?

The issue of the use of remittances is a very sensitive question because
it handles with private money and no commitment has to be addressed
to the migrants for the way their families use their remittances

-

The use of remittances will depend mostly on :
Generation of migrants (1st, 2nd,…)
Age of migrants
Country of origin, etc

Financial literacy has been pointed out to be crucial to help the migrants
and their families for using remittances in the most appropriate way for
them.
Some remarkable works have been done in this sense by GIZ and ILO

20
SECTION II

What for ?
Example : Repartition according to the use of remittances from France in 4 corridors

Family help

Housing
project

Investments

Source : African Bank of Development

21
Section I – General overview
Section II – Main issues
Section III – Existing solutions
 Suggestions made by AFD- African Bank of Development
 PlaNet Finance approach

22
SECTION III

Suggestions made by AFD- African Bank of Development

Four main preconisations

Enhancement of existing offers

Promotion of « bi-bancarization »

Special care for productive investment

Use of new technologies

Study made by Epargne sans Frontieres for Agence Française de Développement
and African Bank of Development
23
SECTION III

Enhancement of existing offers
As the « last mile » is always a tough issue, all the solutions enabling to reach the final
recipient closer to his home will enhance the existing solutions

Either with « technological tools » : cards,..

example : The Postepay Gift card issued by Poste Italiane can be used to pay for purchases in Italy and abroad
wherever MasterCard® is accepted. The card is issued instantly at the time of purchase and can be loaded with
flexible denominations of up to E500.

Or by the recruitment of new agents : MFIs

example : The MFIs have developed very large networks close to their clients.
Depending their size and the regulatory aspects of their country they can play
an active role. For instance experiment of PAMECAS in Senegal with MTO Money Express for the corridor Italy
Senegal which developed innovative financial services for migrants and their families
24
SECTION III

Promotion of bi-bancarization

Services of bi-bancarization aim to enable the possibility for money senders to have
access to a whole range of financial services in their country of origin

Some examples : same bank Attijariwafa Bank
Agreement between Banks Attijariwafa and la Banque Postale

Key question : the existence of bank accounts for non-residents :
for instance, there were some problems in Senegal about this issue

Some success stories especially for the corridor between Spain and Ecuador but
some limits for the obtention of a credit in the North for a project in the South

25
SECTION III

Special care for productive investment
All the steps are crucial

Detection
Orientation – Advice for the
entrepreneur

Set up of
the project and training
Assistance for the
financement
Assistance for the realization
of the project

26
SECTION III

Special care for productive investment

MFIs resolve the information and institutional constraints facing migrants by:

 Developing and offering a financial product for migrants to invest in
 Diversifying the migrants’ money across many borrowers
 Providing monitoring services to the migrant-investors

Information &
financial services
Migrants

Remittances

Monitoring

MFIs

Investment

27

Local
Businesses

Salaries

Employment
SECTION III

Use of new technologies
Channel : mobile phone - examples

Companies

Sending
countries

Receiving
countries

Product type

MTO + Telco

Western Union +
Orascom

Middle East, Asia,
Europe

Algeria, Tunisia,
Pakistan, Egypt,
Bangladesh,

Cash to Mobile

Telco

Orange

Côte d’Ivoire

Côte d’Ivoire

Mobile to Mobile

Type

Channel : internet - examples

Type

Companies

Sending
countries

Receiving
countries

Product type

Bank + posts

La Banque Postale

France

22 countries

Account to cash

Bank

Barclays

UK

India

Account to account

Source : Remittances - how to shorten the long way home Gera Voorrips ING

28
SECTION III

PlaNet Finance approach
A comprehensive approach

Promote cheap and convenient remittances
by building adequate partnerships

Train migrants and their
families on financial literacy
and entrepreneurship

Foster the creation
of new financial products
fitted to the needs
of the migrants
and their families

29
Target group and area: Filipino migrants’ organizations in Spain, Italy, and Dubai; and families in the
Philippines of Filipino migrants living in Spain, Italy and Dubai.
Component

Objective/targets

Achievements

I. Build partnerships

Establish 6 partnerships between
remittance service providers and
microfinance institutions.

5 partnerships between remittance
service providers and microfinance
institutions.

II. Train migrants and
their family members

Train 700 migrants and their
families on financial literacy and
entrepreneurship.

Train 1598 migrants and their families
on financial literacy and
entrepreneurship.

III. Help MFIs offer
migrant-oriented
products

Assist MFIs to develop 3 products
that help 500 clients per MFI save
$100 each, and 250 clients per MFI
access credit.

•
•
•
•

15 products developed
2571 clients have saved $67 each on
average (thru May)
2199 clients borrowed $552 on
average (total $1,300,000)
1230 clients have life insurance
30

SECTION III

Remittances Building Linkage for Development of
Migrants and their Families through Microfinance Services
SECTION III

PlaNet Finance – UPU project in Western and Central Africa
Partners

Leader







PlaNet Finance



Union Postale
Universelle



La Poste de Côte
d’Ivoire





Campost

Associate



La Poste du Mali



SONAPOST



Le Groupe La
Poste

Improve the quality of service of International Electronic Money Order by checking the good
implementation of procedures
Provide financial literacy to migrant populations and their families in the target countries (sending and
receiving)
Extend the access by creating new points of contact in postal branches or with local shopkeepers
Develop a new offer of financial services for the partnering Posts fitted to the migrants needs
Organize and coordinate regional workshops in order to mutualize the results with neighboring
countries

31
Thanks !
Contacts :

Dominique Villeneuve
PlaNet Finance
dvilleneuve@planetfinance.org

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UMM Worhsop Frankfort - Dominique Villeneuve

  • 1. WELCOME to the 10th “University Meets Microfinance” Workshop at the Frankfurt School of Finance & Management Thursday, July 4th 14:30 – 16:00 Introductory Presentation on Remittances 04/07/2013 Dominique Villeneuve, PlaNet Finance 1
  • 2. Section I – General overview  Huge and still growing volumes…  … but be careful with statistics  Some important characteristics  Corridors  Providers  Migrants expectations  Migrants behaviour Section II – Main issues Section III – Existing solutions 2
  • 3. SECTION I Definition Remittances are, roughly speaking, defined as the money flows that immigrant workers send home to their relatives. In milions International migration is impacting more than 200 million people in the world (1/3 from North to South and 1/3 from South to South) International migrant stock by origin and destination 1990- 2010 Source United Nations Department of Economic and Social Affairs 3
  • 4. SECTION I Huge and still growing volumes… According to the World Bank, officially recorded remittance flows to developing countries reached an estimated $401 billion in 2012, growing by 5.3 percent since 2011. Remittance flows are expected to grow at an annual rate of 8.8 percent on average between 2013-2015 to reach about $515 billion in 2015. 4
  • 5. SECTION I Huge and still growing volumes… Geographical repartition Total 401 billion US dollars ; source World Bank 5
  • 6. SECTION I … but be careful with statistics Example inbound remittances : Algeria Source Banque de France 2004 : remittances France – Algeria Amount 283 million euros Evaluation Ecorys study 1 500 million euros Statistics World Bank : inbound remittances 2007 2 906 million US $ Statistics Rapport co-développement 2003 remittances France Algérie 3 150 million euros Statistics IFAD : inbound remittances 2006 5 399 million US $ 6
  • 7. SECTION I … but be careful with statistics Example : outbound remittances Switzerland 2010 Population : source office des migrations Outbound remittances : source Worldbank 7
  • 8. SECTION I A key factors : Corridors Example : stock of Mediterranean migrants in Southern Europe France Italy Albania Spain Turkey Greece Morocco Algeria Tunisia Egypt Libya Corrido factors remitta dynam Stock o status system countri from on anothe Source : The migrant expectations for remittances in the Euro-Mediterranean area ; Study conducted by PlaNet Finance 2009 8
  • 9. SECTION I In Europe, there exists a multiplication of corridors Stocks of migrants repartition in Europe Source : demo.istat.itc Source :INSEE Total : 4 179 000 Source “International Migration and the United Kingdom, 2010.” Report of the United Kingdom SOPEMI 9
  • 10. SECTION I Some important characteristics : providers Banks Posts MFIs Money Transfer Organizations (MTOs) Informal > Individuals Hawala Cash to Cash Account to Cash Account to Account > 80 % of formal flows 10
  • 11. SECTION I Some important characteristics : providers by corridors Example : Corridors France vs Morocco, Senegal,Mali & Comoros Source : Bank African of Development Morocco Mali Senegal Comoros 11
  • 12. SECTION I Some important characteristics : migrants expectations Source : The migrant expectations for remittances in the Euro-Mediterranean area ; Study conducted by PlaNet Finance 2009 12
  • 13. SECTION I Some important characteristics : migrants behaviour Cost driven  Is looking for the less expensive service  Very sensitive to fees  Women are more sensitive to costs Convenience driven  Is looking for a cheap and easy-to-use service  Sensitive to the opening hours Habit driven  Uses always the same service by habit  Is very sensitive to the employee that he used to work with  Prefers confidence and someone speaking in his language Community driven  Prefers the informal channels  Has more confidence on the people he knows  Lack of real other choice than informal Source : The migrant expectations for remittances in the Euro-Mediterranean area ; Study conducted by PlaNet Finance 2009 13
  • 14. Section I – General overview Section II – Main issues     Formal vs informal Prices The last mile What for ? Section III – Existing solutions 14
  • 15. SECTION II Informal vs formal Main reasons for informal • • • • Costs Existence of a black market for the exchange rate of the currency No tax records Weakness of the banking system of the migrants country of origin Volumes Surveys of migrants and remittances recipients and other secondary sources suggest that informal remittances flows, which are not included in the IMF estimation, could be equal to or exceed official figures for Sub-Saharan Africa (Page and Plaza 2006; IFAD 2009). Central banks in some African countries, such as Uganda, are making efforts to estimate these informal flows—through, for example, foreign exchange transactions data and remittances beneficiaries surveys—but these efforts appear to be limited to a few countries. 15
  • 16. SECTION II Informal vs formal A global trend towards more formal remittances Example : Mali According BCEAO statistics, formal inbound flows in Mali have been twice as much important for a threeyear period from 80 billion in 2005 FCFA to 180 billion in 2008. Meantime, the stock of migrants has just slightly changed. This would signify that informal flows share fell from 73 % in 2005 to 42% in 2008 Source Etude de capitalisation des initiatives et mécanismes en matière de transferts de fonds au Mal 2010 Frédéric Ponsot Bruno Obegi Benefits from more formal remittances (1) as bank deposits from remittances increase, banks are able to make more loans (2) remittances receivers who use banks can gain access to other financial products and services (3) banks that provide remittances transfer services are able to “reach out” to unbanked recipients and those with limited financial intermediation (Aggarwal et al, 2006). Also, in economies where the financial system is underdeveloped, remittances made through official channels can help alleviate credit constraints and promote growth (Giuliano and Ruiz-Arranz, 2006). 16
  • 17. SECTION II Costs of remittances remain quite high Trends in Remittances Prices Worldwide 17
  • 18. SECTION II Commitments towards a decrease of remittances cost face tough resistance Commitment [#77] 5x5 “We will work to reduce the average cost of transferring remittances from 10 percent to 5 percent by 2014, contributing to release an additional 15 billion USD per year for recipient families.” G20 Summit Document, November 2008 According to World Bank, progress towards reducing the cost of sending remittances have paused in 2012. 18
  • 19. SECTION II The last mile As mentioned previously, proximity with the recipient is the most important factor for migrants to select the remittances channel Rural areas represent a large part of remittances recipients : in Africa, for instance IFAD estimates that 30 to 40 percent of remittances are going to underserved rural areas The most successful solutions will be those able to reach easily « the last mile » 19
  • 20. SECTION II What for ? The issue of the use of remittances is a very sensitive question because it handles with private money and no commitment has to be addressed to the migrants for the way their families use their remittances - The use of remittances will depend mostly on : Generation of migrants (1st, 2nd,…) Age of migrants Country of origin, etc Financial literacy has been pointed out to be crucial to help the migrants and their families for using remittances in the most appropriate way for them. Some remarkable works have been done in this sense by GIZ and ILO 20
  • 21. SECTION II What for ? Example : Repartition according to the use of remittances from France in 4 corridors Family help Housing project Investments Source : African Bank of Development 21
  • 22. Section I – General overview Section II – Main issues Section III – Existing solutions  Suggestions made by AFD- African Bank of Development  PlaNet Finance approach 22
  • 23. SECTION III Suggestions made by AFD- African Bank of Development Four main preconisations Enhancement of existing offers Promotion of « bi-bancarization » Special care for productive investment Use of new technologies Study made by Epargne sans Frontieres for Agence Française de Développement and African Bank of Development 23
  • 24. SECTION III Enhancement of existing offers As the « last mile » is always a tough issue, all the solutions enabling to reach the final recipient closer to his home will enhance the existing solutions Either with « technological tools » : cards,.. example : The Postepay Gift card issued by Poste Italiane can be used to pay for purchases in Italy and abroad wherever MasterCard® is accepted. The card is issued instantly at the time of purchase and can be loaded with flexible denominations of up to E500. Or by the recruitment of new agents : MFIs example : The MFIs have developed very large networks close to their clients. Depending their size and the regulatory aspects of their country they can play an active role. For instance experiment of PAMECAS in Senegal with MTO Money Express for the corridor Italy Senegal which developed innovative financial services for migrants and their families 24
  • 25. SECTION III Promotion of bi-bancarization Services of bi-bancarization aim to enable the possibility for money senders to have access to a whole range of financial services in their country of origin Some examples : same bank Attijariwafa Bank Agreement between Banks Attijariwafa and la Banque Postale Key question : the existence of bank accounts for non-residents : for instance, there were some problems in Senegal about this issue Some success stories especially for the corridor between Spain and Ecuador but some limits for the obtention of a credit in the North for a project in the South 25
  • 26. SECTION III Special care for productive investment All the steps are crucial Detection Orientation – Advice for the entrepreneur Set up of the project and training Assistance for the financement Assistance for the realization of the project 26
  • 27. SECTION III Special care for productive investment MFIs resolve the information and institutional constraints facing migrants by:  Developing and offering a financial product for migrants to invest in  Diversifying the migrants’ money across many borrowers  Providing monitoring services to the migrant-investors Information & financial services Migrants Remittances Monitoring MFIs Investment 27 Local Businesses Salaries Employment
  • 28. SECTION III Use of new technologies Channel : mobile phone - examples Companies Sending countries Receiving countries Product type MTO + Telco Western Union + Orascom Middle East, Asia, Europe Algeria, Tunisia, Pakistan, Egypt, Bangladesh, Cash to Mobile Telco Orange Côte d’Ivoire Côte d’Ivoire Mobile to Mobile Type Channel : internet - examples Type Companies Sending countries Receiving countries Product type Bank + posts La Banque Postale France 22 countries Account to cash Bank Barclays UK India Account to account Source : Remittances - how to shorten the long way home Gera Voorrips ING 28
  • 29. SECTION III PlaNet Finance approach A comprehensive approach Promote cheap and convenient remittances by building adequate partnerships Train migrants and their families on financial literacy and entrepreneurship Foster the creation of new financial products fitted to the needs of the migrants and their families 29
  • 30. Target group and area: Filipino migrants’ organizations in Spain, Italy, and Dubai; and families in the Philippines of Filipino migrants living in Spain, Italy and Dubai. Component Objective/targets Achievements I. Build partnerships Establish 6 partnerships between remittance service providers and microfinance institutions. 5 partnerships between remittance service providers and microfinance institutions. II. Train migrants and their family members Train 700 migrants and their families on financial literacy and entrepreneurship. Train 1598 migrants and their families on financial literacy and entrepreneurship. III. Help MFIs offer migrant-oriented products Assist MFIs to develop 3 products that help 500 clients per MFI save $100 each, and 250 clients per MFI access credit. • • • • 15 products developed 2571 clients have saved $67 each on average (thru May) 2199 clients borrowed $552 on average (total $1,300,000) 1230 clients have life insurance 30 SECTION III Remittances Building Linkage for Development of Migrants and their Families through Microfinance Services
  • 31. SECTION III PlaNet Finance – UPU project in Western and Central Africa Partners Leader      PlaNet Finance  Union Postale Universelle  La Poste de Côte d’Ivoire   Campost Associate  La Poste du Mali  SONAPOST  Le Groupe La Poste Improve the quality of service of International Electronic Money Order by checking the good implementation of procedures Provide financial literacy to migrant populations and their families in the target countries (sending and receiving) Extend the access by creating new points of contact in postal branches or with local shopkeepers Develop a new offer of financial services for the partnering Posts fitted to the migrants needs Organize and coordinate regional workshops in order to mutualize the results with neighboring countries 31
  • 32. Thanks ! Contacts : Dominique Villeneuve PlaNet Finance dvilleneuve@planetfinance.org