1. PHILLIP T. RICE
1200 Santell Lane, Charlotte, NC 28214
704-572-0128
phil@photomephil.com
CAREER GOAL AND SUMMARY
To find a role that will allow me to use my leadership, motivational, and people skills. Results driven
professional, accustomed to dealing with a diverse body of customers, employees, and soldiers (both officers
and enlisted). Honest, hardworking, reliable, and trustworthy.
PROFESSIONAL EXPERIENCE
FEDEX, Charlotte, North Carolina August 2002 – Present
Courier
 Responsible for sorting, routing, and on-time delivery of shipments
 Assist station in safety measures to improve quality assurance & reduce workforce injuries
Airborne Express, Charlotte, North Carolina February 1996 – June 2002
Customer Service Agent
 Monitored national accounts to insure on-time delivery and accurate reporting to managers
 Responsible for investigating and resolving unclaimed and lost shipments
 Assisted customers with rate quotes, tracking, and shipping packages
Roadway Express, Milpitas, California January 1989 – December 1995
Supervisor
 Responsible for planning, scheduling, and managing routes for 16 transportation associates
 Responsible for associate evaluations, resolving customer service issues, and manage budget for
transportation expense
Pfizer Pharmaceuticals, Fresno, California 1987 – 1989
Territory Manager
 Responsible for sales, marketing, inventory, and in-store displays in the healthcare product division
covering a 200 mile territory. Increased distribution by 15%.
MILITARY SERVICE – HIGHLIGHTS
24 years of active and reserve military service in the United States Navy and Army. Highly trained leader and
motivator entrusted with molding young recruits into combat ready soldiers
U.S. Army Reserves, Fort Jackson, South Carolina June 2006 – Present
Drill Sergeant (Sergeant First Class, E-7)
Naval Individual Augmentee Combat Training (NIACT) 2015-2016: Active duty
 Trained over 1,600 sailors in vital knowledge of army procedures including convoy operations, small
arms, tactical casualty care (combat lifesaving training)
 Completed five military funeral honors assigned to Alpha Company
Basic Combat Training for Recruits (BCT) 2012: Active duty
 Served as Drill Sergeant for four classes of enlisted men and women (approximately 180 total)
 Transformed civilians to combat-ready soldiers through coaching, counseling, and mentoring
 Responsible for recommendations to senior NCOs for the retention or dismissal of recruits
 Awarded the Army Achievement Medal for outstanding service during this tour

2. Phillip T. Rice – Page 2
U.S. Army Drill Sergeant Academy, Fort Jackson, 2011
 One of the highest honors a noncommissioned officer can receive; only the most qualified NCOs are
chosen to attend
 Extremely physical and mentally challenging
Multi-National Force Iraq (MNFI) 2006 – 2007: One tour of duty in Iraq
 Served with Military Intelligence in the area of biometrics, fingerprinting, and background checks in
vetting process to grant Iraq soldiers and workers access to the U.S. Compound (The Green Zone)
 Served as member of Quick Reaction Force (QRF) charged with providing security to perimeter of
designated work area within The Green Zone
U.S. Army, Fort Benning, Georgia 1986
Captain (0-3)
 Infantry Officer Basic Course
 Commissioned as an Army Reserve Officer via the ROTC in 1984
 Trained as a paratrooper in 1982
U.S. Navy, NAS Cecil Field, Florida 1977 - 1981
Petty Officer 3rd Class (E-4)
EDUCATION
South Carolina State University, Orangeburg, South Carolina May 1986
B.S., Business Administration & Marketing
California State University, Hayward, California August 1994
Creative Writing and Logic (six semester hours)
PROFESSIONAL DEVELOPMENT
Master Resilience Trainer, Penn State University (80 hour course) 2015
Equal Opportunity Leaders Course 2015
Sexual Harassment Assault Response and Prevention Course (SHARP) 2016
MILITARY COMMENDATIONS
Iraq Campaign Medal with two Campaign Stars
Joint Service Commendation Medal
Army Commendation Medal
Army Achievement Medal (4th Award)
Army Good Conduct Medal
COMMUNITY SERVICE
Greater Bethel AME Church: Class Leader; past service as Trustee and leader of the symphonic band
Steve and Marjorie Harvey Foundation: One of four Drill Sergeants selected from a Battalion of 200 to join a
team to facilitate 2016 Summer Mentoring Camp for Young Men
Army Reading to Kids Program: Read weekly to students at Kelly Mills Elementary School
Harvest Hope Food Bank: Volunteered for over 20 hours preparing food supplies for families in need