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Global Cosmetic Manufacturer Cuts Downtime,
Improves Production Control With Detailed OEE Data
Prime Controls Systems Integrator Provides Cosmetic Producer
with Granular Diagnostic Information Using FactoryTalk Metrics Software
Background
Ancient Greeks lined their eyes with kohl, and Romans dabbed their
faces with rosewater. But never have we seen such demand for beauty
products as today.
The global cosmetics industry is a multibillion-dollar business – and
growing. A few multinational corporations produce nearly half of the
world’s cosmetics, and for the thousands of other manufacturers,
competition is keen. Production quality and efficiency are imperative
to business survival.
Challenge
A leading global cosmetics manufacturer recently added a new line to its
Dallas plant to increase production quantities of mascaras and lip glosses,
bringing the plant’s total number of production lines to 29.
Plant management expected the new line to produce between
100-120 containers per minute. But once production went online,
output was disappointing, and there were frequent line stoppages. To
improve its measurement of overall equipment efficiency (OEE) and
gain greater control over the efficiency and quality of the new line,
management enlisted the help of Lewisville, Texas-based Prime Controls,
Challenge
• New production line was significantly
underperforming, with 2,500 start/
stops per 12-hour shift
• Lack of insight into root cause of
frequent production-line stoppage
Solutions
Manufacturing Intelligence
• FactoryTalk Metrics software lets
operators understand downtime
causes
• Software collects detailed machine
data from multiple control systems
for accurate, timely and granular
reporting on machine performance,
including OEE metrics and 14 key
performance indicators.
• Configurable data is accessible via
any Web browser
System Design and Delivery
• Rockwell Automation Solution
Partner for Control, Process and
Information, Prime Controls,
engineered, configured and
implemented the complete
information solution
Results
• Reduced line-stop occurrences by
90 percent
• Saved $100,000 per year on service
costs and downtime
FactoryTalk Metrics software helps plant managers at a leading cosmetic manufacturer identify root causes
of machine downtime – and maintain better production control.
Solution Partner for Control, Process and Information
under the Rockwell Automation PartnerNetwork, and
leading information and control construction firm.
“The new line was logging an incredible amount of
downtime,” said Bill Bivens, vice president of business
development for Prime Controls. “The customer recorded
in excess of 2,500 stops/starts per 12-hour shift, and they
couldn’t detect the source of the problem.” The plant
lacked the manufacturing intelligence it needed for
root-cause analysis.
Solutions
Prime Controls implemented a manufacturing intelligence
solution using FactoryTalk® Metrics software from
Rockwell Automation to efficiently monitor, collect and
analyze data. The application can collect and provide
reports on any machine events that can be detected in
the control system.
Prime Controls evaluated existing operations on the
new line, designed as a chain of multiple transfer
conveyors with five work-cell stations. An Allen-Bradley®
ControlLogix® programmable automation controller (PAC)
and an Allen-Bradley CompactLogix™ PAC automate the
production machinery, including bottle feeders, fillers,
labelers, cartoners and packers.
All controllers are tightly synchronized via the plant’s
EtherNet/IP™ network – but integration between machine
controls and the plant’s existing manufacturing software
was less effective and limited to bar-code readers that
required operators leave their work station to manually
select a fault for any downtime. Many shorter periods of
downtime were never tied to any fault. Prime
Controls engineers design logic and configured the new
software to automatically assign downtime to a specific
root fault or other events, effectively determining the
source of line stoppages.
The Prime Controls team installed FactoryTalk Metrics
software on a local server and connected the program
directly to the plant’s network. After migrating the
existing application to the FactoryTalk database,
engineers analyzed the line in running mode. They
determined that the machine with the highest OEE rating
was running at maximum level while other machines were
either starved or blocked – something that wasn’t visible
to the human eye.
The first machine on the line – the bottle feeder –
was in starved status 60 minutes per shift all combined.
This was an easy fix, as it only requires proper stocking.
They also realized the labeler was switching states too
rapidly. After attributing all downtime to specific faults,
engineers began editing existing programming codes.
They decreased the labeler’s buffer alarm to prevent the
machine from switching into starved mode too frequently.
Engineers then configured the FactoryTalk software to
calculate and visualize OEE for the monitored equipment.
Now, when operators are notified of an alarm, they
can easily understand the root cause of stoppage or
inefficiency, and access the data they need to identify
actionable areas for improvement.
Results
With FactoryTalk Metrics software, key performance
indicators and other vital data are easily accessible via
Web browser. Using contextual, real-time machine
and line data, plant management can now establish
meaningful production metrics beyond an improved
OEE score to achieve significant cost reductions.
Since implementing FactoryTalk Metrics software,
plant management has the granular answers they
need to understand the “why” of machine performance,
pinpointing the root causes of downtime and loss.
The result: measurable improvements in production
quality and efficiency. The plant reduced per-shift
machine starts/stops by 90 percent – from 2,500 to 250.
It also recorded a 15 to 20 percent increase in uptime
and is saving $100,000 annually in service-contract costs
and productivity improvements.
“The customer now has the transparent machine status
they needed all long,” said Bivens. “Plant management
can evaluate product-loss calculations and true machine
efficiency, and maintenance managers can see a list of
down time events relative to actual machine alarm codes.”
With new, granular manufacturing intelligence,
the cosmetics manufacture can easily evaluate line
deficiencies and identify needed improvements – giving
management the knowledge and confidence they need
to keep pace with their demanding industry.
Since implementing FactoryTalk
Metrics software, plant management
has the granular answers they need
to understand the “why” of machine
performance, pinpointing the root
causes of downtime and loss.
Publication HPC-AP001A-EN-P – August 2013 Copyright © 2013 Rockwell Automation, Inc. All Rights Reserved. Printed in USA.
Allen-Bradley, CompactLogix, ControlLogix, FactoryTalk, LISTEN. THINK. SOLVE., PartnerNetwork and Rockwell Software are trademarks of Rockwell Automation, Inc.
EtherNet/IP is a trademark of ODVA. Trademarks not belonging to Rockwell Automation are property of their respective companies.
Corporate Office
1725 Lakepointe Drive
Lewisville, TX 75057
USA
Phone: 972.221.4849
Fax: 972.420.4842
www.prime-controls.com
Prime Controls was established in 1991 to provide customers a sole
source solution for industrial automation services and products.
As a dedicated system integrator and I & C construction firm, Prime
Controls is professionally staffed to supply automation and control
solutions. Utilizing vast experience and relationships with multiple
manufacturers, Prime Controls works closely with the customer from
project design to post project maintenance.
Rockwell Automation and PartnerNetwork companies collaborate to help
you develop an ongoing approach to plant-wide optimization, improve
your machine performance and achieve your sustainability objectives.

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PrimeControls_Metrics_OEE

  • 1. Global Cosmetic Manufacturer Cuts Downtime, Improves Production Control With Detailed OEE Data Prime Controls Systems Integrator Provides Cosmetic Producer with Granular Diagnostic Information Using FactoryTalk Metrics Software Background Ancient Greeks lined their eyes with kohl, and Romans dabbed their faces with rosewater. But never have we seen such demand for beauty products as today. The global cosmetics industry is a multibillion-dollar business – and growing. A few multinational corporations produce nearly half of the world’s cosmetics, and for the thousands of other manufacturers, competition is keen. Production quality and efficiency are imperative to business survival. Challenge A leading global cosmetics manufacturer recently added a new line to its Dallas plant to increase production quantities of mascaras and lip glosses, bringing the plant’s total number of production lines to 29. Plant management expected the new line to produce between 100-120 containers per minute. But once production went online, output was disappointing, and there were frequent line stoppages. To improve its measurement of overall equipment efficiency (OEE) and gain greater control over the efficiency and quality of the new line, management enlisted the help of Lewisville, Texas-based Prime Controls, Challenge • New production line was significantly underperforming, with 2,500 start/ stops per 12-hour shift • Lack of insight into root cause of frequent production-line stoppage Solutions Manufacturing Intelligence • FactoryTalk Metrics software lets operators understand downtime causes • Software collects detailed machine data from multiple control systems for accurate, timely and granular reporting on machine performance, including OEE metrics and 14 key performance indicators. • Configurable data is accessible via any Web browser System Design and Delivery • Rockwell Automation Solution Partner for Control, Process and Information, Prime Controls, engineered, configured and implemented the complete information solution Results • Reduced line-stop occurrences by 90 percent • Saved $100,000 per year on service costs and downtime FactoryTalk Metrics software helps plant managers at a leading cosmetic manufacturer identify root causes of machine downtime – and maintain better production control.
  • 2. Solution Partner for Control, Process and Information under the Rockwell Automation PartnerNetwork, and leading information and control construction firm. “The new line was logging an incredible amount of downtime,” said Bill Bivens, vice president of business development for Prime Controls. “The customer recorded in excess of 2,500 stops/starts per 12-hour shift, and they couldn’t detect the source of the problem.” The plant lacked the manufacturing intelligence it needed for root-cause analysis. Solutions Prime Controls implemented a manufacturing intelligence solution using FactoryTalk® Metrics software from Rockwell Automation to efficiently monitor, collect and analyze data. The application can collect and provide reports on any machine events that can be detected in the control system. Prime Controls evaluated existing operations on the new line, designed as a chain of multiple transfer conveyors with five work-cell stations. An Allen-Bradley® ControlLogix® programmable automation controller (PAC) and an Allen-Bradley CompactLogix™ PAC automate the production machinery, including bottle feeders, fillers, labelers, cartoners and packers. All controllers are tightly synchronized via the plant’s EtherNet/IP™ network – but integration between machine controls and the plant’s existing manufacturing software was less effective and limited to bar-code readers that required operators leave their work station to manually select a fault for any downtime. Many shorter periods of downtime were never tied to any fault. Prime Controls engineers design logic and configured the new software to automatically assign downtime to a specific root fault or other events, effectively determining the source of line stoppages. The Prime Controls team installed FactoryTalk Metrics software on a local server and connected the program directly to the plant’s network. After migrating the existing application to the FactoryTalk database, engineers analyzed the line in running mode. They determined that the machine with the highest OEE rating was running at maximum level while other machines were either starved or blocked – something that wasn’t visible to the human eye. The first machine on the line – the bottle feeder – was in starved status 60 minutes per shift all combined. This was an easy fix, as it only requires proper stocking. They also realized the labeler was switching states too rapidly. After attributing all downtime to specific faults, engineers began editing existing programming codes. They decreased the labeler’s buffer alarm to prevent the machine from switching into starved mode too frequently. Engineers then configured the FactoryTalk software to calculate and visualize OEE for the monitored equipment. Now, when operators are notified of an alarm, they can easily understand the root cause of stoppage or inefficiency, and access the data they need to identify actionable areas for improvement. Results With FactoryTalk Metrics software, key performance indicators and other vital data are easily accessible via Web browser. Using contextual, real-time machine and line data, plant management can now establish meaningful production metrics beyond an improved OEE score to achieve significant cost reductions. Since implementing FactoryTalk Metrics software, plant management has the granular answers they need to understand the “why” of machine performance, pinpointing the root causes of downtime and loss. The result: measurable improvements in production quality and efficiency. The plant reduced per-shift machine starts/stops by 90 percent – from 2,500 to 250. It also recorded a 15 to 20 percent increase in uptime and is saving $100,000 annually in service-contract costs and productivity improvements. “The customer now has the transparent machine status they needed all long,” said Bivens. “Plant management can evaluate product-loss calculations and true machine efficiency, and maintenance managers can see a list of down time events relative to actual machine alarm codes.” With new, granular manufacturing intelligence, the cosmetics manufacture can easily evaluate line deficiencies and identify needed improvements – giving management the knowledge and confidence they need to keep pace with their demanding industry. Since implementing FactoryTalk Metrics software, plant management has the granular answers they need to understand the “why” of machine performance, pinpointing the root causes of downtime and loss.
  • 3. Publication HPC-AP001A-EN-P – August 2013 Copyright © 2013 Rockwell Automation, Inc. All Rights Reserved. Printed in USA. Allen-Bradley, CompactLogix, ControlLogix, FactoryTalk, LISTEN. THINK. SOLVE., PartnerNetwork and Rockwell Software are trademarks of Rockwell Automation, Inc. EtherNet/IP is a trademark of ODVA. Trademarks not belonging to Rockwell Automation are property of their respective companies. Corporate Office 1725 Lakepointe Drive Lewisville, TX 75057 USA Phone: 972.221.4849 Fax: 972.420.4842 www.prime-controls.com Prime Controls was established in 1991 to provide customers a sole source solution for industrial automation services and products. As a dedicated system integrator and I & C construction firm, Prime Controls is professionally staffed to supply automation and control solutions. Utilizing vast experience and relationships with multiple manufacturers, Prime Controls works closely with the customer from project design to post project maintenance. Rockwell Automation and PartnerNetwork companies collaborate to help you develop an ongoing approach to plant-wide optimization, improve your machine performance and achieve your sustainability objectives.