1. PETER REYNOLDS
Address: 66 Meads Lane, Ilford, Essex, IG3 8QH
Home: 0208 5990192
Mobile: 07941479817
Email: peteredwardreynolds@hotmail.com
DO.B: 14/05/55
CAREER OBJECTIVE
My extensive experience within Customer Service, early Telecommunications and Security has
provided me the opportunity to excel in these industries and develop attributes that would be
beneficial to your company. I thrive working under pressure and meeting deadlines through a
willingness to set my own high standards. I am open to undertake further training to enable my
skills to be an asset for your industry.
PROFESSIONAL EXPERIENCE
2007-Present
Athena Security Solutions
London
Security Officer
2011-Present
White Cube Art Gallery
London
Senior Security
2007
Royal College of Art
Kensington
Reception/Security
2007 to 2011
GCCS Security, London
Grosvenor House Hotel
Security Officer
2002-2007
Agents,
TV & Film
Actor
1987-2007
Tottenham Hotspur
Football Club
Corporate Hospitality
• Enlisted to help out part-time
• Responsible for reception area and duties, e.g. greeting visitors
• Assisting staff, students and visitors on the exhibitions and grounds
• Supervision of the area and daily day to day itinerary
• Shifts in various London Hotels, conferences, exhibitions, weddings including
ten week exhibition at Lambeth Palace
• 2010 - C and M Locations specialist security on Dark Shadows movie (12
weeks)
• 2010 - C and M Locations specialist security on X Men movie (12 weeks)
• Work included: commercials, pop videos, photographic work, corporate videos,
hand modelling, catalogue work, character modelling.
• Full responsibility of Gallery offices and warehouse facilities
• Working flexible day and night shifts
• Self-motivated and efficient without supervision to meet company needs
• Duties included CCTV observation, patrols and lock ups.
• Solid experience of interacting with people from all societies
• Consistent training to develop current skills
• Excellent interpersonal skills in resolving incidents
• Excellent work ethic, manner and professionalism
• Regularly appointed to private functions and VIPs
• Supervision of crowd control at Park Lane
• Security responsibilities on the door of the Players Lounge
• Specialised in Corporate Hospitality within various VIP areas at the club
• Excellent rapport building with management, colleagues and clients
• Exemplary professional attitude, especially during busy club activities
• Attained continuous in depth training such as Evacuation Procedures, Bomb
Threats, Fire Prevention and First Aid.

2. 1980-2002
Royal Mail, London
Customer Service
SKILLS & ACHIEVEMENTS
• Security Industry Authority (SIA) licence (2007-Present)
• Full driving licence (since 1973)
• Competent IT skills
• Awarded Special Gold Award from Grosvenor House Hotel in recognition of my
initiative and interpersonal skills with customers
ACADEMIC HISTORY
1966-1973 Wanstead High School
-Achieved 9 O’Levels: Physics, Chemistry, Biology, History, French,
Maths, English Language, English Literature &
English Language
REFERENCES
Available on request.
• Experience in London EC Post Office Counters and Customer Service Office.
• Attained vast office skills (e.g. Email, Typing, Telecommunications)
• Excellent Writing and communication skills
• Promotional work in exhibitions (products and services)
• Handling of enquiries and customer correspondence
• Contact centre experience resolving complaints
• Consistent staff training and customer service related training courses