1. Accenture Delivery Centers in Spain
With the eighth largest economy in the
world, Spain is a key source for highly
productive and cost-effective technology
talent. The Accenture Delivery Centers in
Spain operate from this dynamic European
Union country, providing application
outsourcing, infrastructure outsourcing
and systems integration services to clients
in a variety of industries.
More than 1,000 trained and deeply
skilled professionals work in five locations,
delivering a wide range of services with a
high level of quality and process maturity.
Committed to delivery excellence, the
Accenture Delivery Centers in Madrid,
Málaga, Seville, Barcelona and Bilbao help
organizations control costs, increase
capacity, maintain a reliable schedule and
speed time to market—all critical factors in
the pursuit of high performance.
These world-class facilities use advanced
technology and infrastructure, backed by
robust redundancy and disaster recovery
plans, to help ensure business continuity
and provide 24x7 support.
The Delivery Centers in Spain are also an
essential part of the Accenture Global
Delivery Network, a cohesive network of
more than 50 centers in over 40 cities.
Approximately 80,000 highly skilled
professionals working throughout the
network offer both deep industry experience
and functional capabilities to serve 2,100
Accenture clients worldwide.
2. Spain: Producing Versatile
Technology Talent
During the past decade, Spain has
experienced a strong economic growth
cycle. Now buoyed by the health of the
country’s financial and corporate
infrastructure, growth of the global
economy and expanding trade relations,
Spain continues to produce new jobs and
perform well. Global organizations operating
in Europe as well as European companies
preferring a nearshore outsourcing
arrangement will value the Delivery Centers
in Spain for their efficiency and productivity.
On the cusp of the outsourcing trend, the
Delivery Center in Madrid was established
in 1992. Located in Pozuelo de Alarcón,
the center focuses on Hostcentric-related
offerings and application renewal services
for clients. The city’s growing technological
and communications infrastructure invites
a high concentration of software and IT
services companies to locate in the business
district. Madrid has several renowned
universities and other training capabilities
as well.
Málaga, a city on the Mediterranean coast,
maintains global touch points through a
busy international airport and high-speed
train. The city offers its citizens a high
quality of life paired with a moderate cost
of living and is home to both international
schools as well as Málaga University. From
this prime location, the Accenture Delivery
Center in Málaga provides Solutioncentric
(Siebel, SAP and Oracle), Netcentric
(Microsoft, Java and Business Intelligence)
and service-oriented architecture (SOA)
services to clients.
Accenture has also established delivery
centers in Seville, Barcelona and Bilbao to
primarily serve the domestic market. These
delivery centers capitalize on the regional
talent within the country and diversify the
outsourcing options available to clients.
All three delivery centers offer Hostcentric,
Solutioncentric, Netcentric and SOA services
via a knowledgeable and trained workforce.
As part of a rigorous training program for
the Accenture Global Delivery Network,
our delivery center professionals in Spain
receive training on the Accenture Delivery
Suite, an approach that focuses on a set
of standardized delivery assets, processes
and metrics. The Accenture Delivery Suite
helps facilitate service transition, increase
application development and management
productivity and reliability, and support
ongoing operations—all while reducing
client risk.
Using this approach, the Accenture Delivery
Centers in Spain have served 150 clients
in 20 countries, with an emphasis on
SAP- and Oracle-based solutions for the
communications & high tech, banking,
retail, oil and utilities industries. Clients
include British Telecom, Carrefour, Compañía
Española de Petróleos, S.A. (CEPSA),
European Aeronautic Defense and Space
Company, Fremap, RENFE (the Spanish
national railway) and SAP AG.
In one client example, the delivery center
professionals in Madrid and Málaga are
providing Telefónica with maintenance
services for more than 100 existing billing,
mobile services and supplies applications.
Among other things, the delivery center
team is working on application renewal
(inverse engineering, technical
documentation, software quality) and
evolutionary maintenance for mainframe
and Java C/++ (technical design, support
and integration test). Equally important,
the two centers are pursuing quality and
productivity improvement programs to
increase the level of service provided to
Telefónica.
As these capabilities demonstrate, the
Delivery Centers in Spain have the technical
and functional experience, broad skills and
innovation mindset to help organizations
achieve high performance.
3. Locations Established
Madrid 1992
Málaga 1998
Seville 2004
Barcelona 2007
Bilbao 2008
Languages Supported
English, French, German and Spanish
Capabilities
Application Outsourcing
Infrastructure Outsourcing
Systems Integration
Technical Capabilities
Delivery Management
Host/Server Platform (Mainframe specialty)
Host/Server Platform (Midrange AS/400
specialty)
Information Management
Integration Platform (SOA Technologies)
Java Technology Platform
Microsoft Platform
Oracle
SAP
Application Renewal
Business Intelligence
Data Management and Architecture
eAI
Portal Content Management
Offerings
System Building
Application Maintenance
Testing
Application Discovery & Application
Renewal
Certifications
CMMI® Level 5 v1.2
ISO® 14001
ISO® 9001: 2000
Infrastructure Management
Data center services
Communication services
Security services
Middleware/Enterprise
Integration (eAI)
BEA Tuxedo, BEA WebLogic Integrator,
IBM Websphere, Mercator, Microsoft
BizTalk, SeeBeyond, Tibco, Webmethods
Netcentric/Web
Applications: BEA Commerce Server; BEA
Portal Server; Microsoft Commerce Server;
Microsoft Content Management Server;
Microsoft Share Point; SAP Enterprise Portal
Application Servers: BEA Weblogic; WAS;
IAS; COM+/MTS; Apache Tomcat; iPlanet
Databases: Oracle; Informix; Sql Server;
DB2; Ingres
Design: BI Designer; Visio; Rational Rose;
Together; Enterprise Architect
Environment tools/Standards: COM+;
J2EE; .Net; JBuilder; Visual Age for Java;
JDeveloper; Eclipse; MS Visual Studio; WASD
Operating Systems: Windows; Unix
(HPUX, AIX, SOLARIS, LINUX); OS2
Programming Languages: Java; C++; C#;
Visual C++; Visual Basic; Microsoft.Net;
HTML; XML; ASP/ASP.Net; Informix 4GL;
Javascript; PL/SQL
Project Management: Microsoft Project
Server
Mainframes
Control Language/Scripting: REXX,
CLIST; JCL
Database Management Systems: IBM-
DB2; IBM-IMS/DB; VSAM; Natural ADABAS
Local Development Environments: V.A.
for COBOL; V.A. for Pacbase; V.A. for PL/I;
Natural Lightstorm; Natural New Dimension;
DB2.2 UDB
Operating Systems: IBM-MVS, IBM-
OS/390, IBM-z/OS; IBM-VM/CMS, IBM-z/
VM and IBM-VSE, IBM-z/VSE
Programming Languages: Mainframe
COBOL; Natural; Pacbase; PL/1 ; Easytrieve
Teleprocess Monitors: CICS; IBM-IMS/DC
Tools: Local Environment Tools (code
generators, testing tools, workflow, quality
tools, etc.)
Midranges
Control Language/Scripting: CLP/400
Database Management Systems: IBM-
DB2/400
Operating Systems: IBM-AS/400; IBM-
OS/400; IBM-i
Programming Languages: Mainframe
COBOL/400, RPG & RPG ILE
SAP
SAP R/3 Functional: FI, CO, SD, MM, PP,
MM, PM, WM, QM, HR, WF, APO, CRM,
SRM
SAP Industrial Solutions: Oil & Gas,
Telecommunications, Utilities, Banking
SAP Netweaver: PI(XI), BW, Sap Portal,
SEM&IP
SAP Tecnhical: ABAP IV, Sapscript,
Smartforms, SCI, ALV, EDI/IDOCS, BAPI/
RFC, Interface Architecture, LSMW, IM/3,
ITS, Business Connector, Object Oriented
ABAP , BI (BW Backend and Frontend, IP),
MDM, Portals (BSP, Web Dynpro for Abap
and for Java), Business Objects, Code
Inspector.
Kenan/Clarify
Rating (COM, MCAP, CAP, LTP)
Billing (BIP, BIF)
Clear Call Centre, Clear Support, Clear
Sales, Clear logistics
DDEditor, UIEditor, Clearbasic
Policies & Customer, Product Manager
Programming languages: Pro*C, C,
Scripting Unix, Oracle, PL/SQL, .NET, Visual
Basic, Java, Sybase, iSQL, DOC1, billing,
rating, formatting, catalogue
customization.
Oracle
Oracle eBusiness Suite (CRM, Financials,
HR, Manufacturing, OM, Retek)
Programming languages: PL/SQL, Pro*C,
Java, Javascript, HTML, XML
Oracle Business Intelligence (Oracle
Warehouse Builder, Oracle BI Suite, Oracle
Discoverer)
Oracle Developer (Forms Builder, Reports
Builder)
Oracle Technical Architecture
SOA
WebMethods, SAP, SUN SOA Suite
(Seebeyond), Oracle SOA Suite (JDeveloper,
Business Rule, ESB, BPEL, WSM, BAM),
TIBCO, Biztalk, WebSphere, BEA Aqualogic
Suite, IWAY
