7. Tip 1: Succes Criteria
Add Success Criteria to Backlog items
Why?
Focus the team(s) on the bigger picture, visualizing the
cathedral we’re creating.
Give the ability to inspect and if necessary adapt in a very
early stage.
8. Example Succes CriteriaEXAMPLE SUCCESS CRITERIA
Before the first of March 3 existing customers are using the new
module.
The relinquish ratio drops after January 1st from 20% to 10% (less
customers that switch to the competitors).
The Gross Profit earned by this service is 100k in the first month after
release and 1mo after 9 months.
Customers are able to abide to the new law regulation.
The <specific users group> can save at least 25% of their time by
using the new automatic synchronization interface.
9. Tip 2: Validate Value Board
Idea In Sprint @Users Validate Success Done
Fail
10. TIP 3: VISUALIZE ASSUMPTION
ON BACKLOG
For example following KPIs
Gross Profit – the margin on the product or service over the last
period
Customer Happiness – the NPS (Net Promotor Score, customer
loyalty), the happiness metric of the customers visiting the review, or
…
12. VISUALIZE VALUE ON BACKLOG –
STEP 2
Brainstorm with stakeholders on the expected effect on the
KPIs
Summarize the weighted expected effect on the KPIs
Update the backlog with extra columns showing the pos or
neg effect on KPIs
14. EXPECTED IMPACT OF THESE 3
TIPS
Constructive discussions that focus on the customer
No vague expectations of Backlog items
Transparent track of ideas from start to success or failure
Culture of Continuous Learning and Improvement instead of
blaming unsuccessful ideas
Shared focus on important values and KPIs
Ideas become small viable tests
Less annoying discussions on ideas
…