1. OptimaIntegra
Operational Excellence
Solid experience in Industrial
consumption (B2B), and Massive
consumption (B2C):
Luis Thayer Ojeda 0180, Of. 1702,
Providencia, Santiago, Chile.
www.optimaintegra.cl
contacto@optimaintegra.cl
Procurement Implementation:
• Category Analysis
• Supplier Assessment & Tenders.
• Negotiation & Selection.
• Contracting and Implementation.
• Purchases to Pay flow.
• Triple Match.
Lean Six Sigma projects for Efficiencies:
• Business Case.
• Pre-Feasibility.
• Feasibility.
• Implementation.
Preparation &
Maintenance
Order
Intake
Prepare
Delivery
BillingDistribute Cash In
Customer/ Material
Master Data
Pricing
Planning
Credit
Management
Capture
Orders
Process
Orders
Changes
Back Orders
Delivery Due
List processing
Picking
Transport
Call Off
Loading
Billing
Method
Create a
Billing document
Monitor
Billing
Rebates &
Commissions
Payment
Methods
Banking
Structure
Payments
Dunning
CUSTOMERS
Delivery
Customer Service Centre (CSC) Logistic units at Sites Finance
1 2 3 4 5 6
CSC
Consultancy Services for Processes
Optimization and Integration.
Cost Reduction on Transport, Fuel
Consumption, Warehousing, Cost to
Serve.
Inventory Management & Policies. The
Right Inventory. SLOBs reduction. ABC
and Cycle Counting.
Analysis on Logistic Foot Prints:
Localization, Infrastructure, Savings.
Diagnosis on Supply Chain: Processes,
Organization, Technology. Change
Management.
Project Management: Pre-Feasibility,
Feasibility, Implementation. Lean Six
Sigma methodologies.
Training & Implementation of Best
Practices: S&OP, Order to Cash,
Inventory Management, Warehousing,
Purchases, Lean Six Sigma.
Safety, Health & Environment (SHE)
applied to Logistic: Transport Distribution
Incidents, Warehousing, Dangerous
Goods, cGMP.

2. PLAN SOURCE MAKE DELIVER COST
Sales &
Operational
Planning
process:
•Demand
Planning.
•Supply
Planning.
•Inventory
Planning.
•Shipment
Planning.
Purchases to
Pay process:
•Category
Management
•Tenders &
Negotiation.
•Contracting.
•Order
Creation.
•Receipts &
Invoice.
Production
Scheduling
process:
•Repetitive vs
Discrete
production.
•Lead Times.
•MTO, MTS,
ATO.
•MRP II
Order to Cash
process:
•Order
Creation
Confirmation.
•Follow Up .
•Distribution
Planning &
Call list.
•Goods Issue &
Invoice.
Cost & Capital
•Cost of
Inventory.
•Transport
Cost.
•Warehousing
Cost.
•Cost to Serve.
More than 22 years of experience in the
areas of Supply Chain and Procurement,
including Customer Segmentation and
Services, Sales & Operations Planning
process, Purchases of Raw Materials,
Spare Parts and Logistic Services,
Maritime Transport, Land Transport,
Warehousing cost, Inventory
Management, and Cost to Serve
reduction.
Setup
Project Roadmap
7
THEPLAN
Prepare
Business Cases
6
THEVALUE
Execute!
8
DO
EVALUATE
Measure!
9
CHECK
ACT
Define
Routes
towards Solution
5
THECURE
Define
Root Causes
4
DIAGNOSE
Prepare
SCA Project Plan
1
CONTEXT
VALUEPROP
Understand
Gaps Business
Position
2
Understand
Supply Chain
Position
3
EXECUTION
X-RAYCURE
Diagnosis on Supply Chain &
Operations:
Business position:
• Are your Customers rightly
segmented?
• Which services are they requesting:
Speed, Flexibility, Costs?
• What is your Customer Satisfaction?
• Is your Customer Strategy alligned
with Manufacturing Strategy?
Supply Chain position:
• How your Supply Chain is configured?
• Is it matching your customers
requirements?
• How Lean is your Supply Chain?
• How Agile is?
• How big are the Gaps to be solved ?
Are you executing the Right Projects to
increase Value to your Customers and
Shareholders?
The Supply Chain process flow are the
critical ones based on SCOR model.
The most used KPIs to control
operations are:
Forecast accuracy (F2S – F2F)
Delivery in Full On Time (DIFOT)
Source in Full On Time (SIFOT)
Days Sales of Inventory (DSI)
Sales Orders Changes
Transport Cost
Inventory & Carrying Cost
Total Cost to Serve
Several Efficiency Projects (LSS)
implemented in Latin America, Europe
and Asia, leading to more than 60 Millons
USD savings, and sustainable changes.