So you think you want to be an internet plumber? We didn't think so. Managing your web hosting infrastructure is no small task. You’ve got to do a little bit of everything—implementing, managing, troubleshooting, repairing, updating. And sometimes if you do one little thing wrong, the whole thing goes down. At Peak Hosting, we call this being an Internet plumber, and it’s about as pleasant as it sounds. You get stuck doing all of the unpleasant stuff, and you’re probably going to run into messy problems.

1. FOCUS ON YOUR BUSINESS,
NOT YOUR TECHNICAL OPERATIONS
Everything but your code®
So you think you want to be
an Internet plumber?
(We didn’t think so.)
Managing your web hosting infrastructure is no small task. You’ve got to do a little
bit of everything—implementing, managing, troubleshooting, repairing, updating.
And sometimes if you do one little thing wrong, the whole thing goes down.
At Peak Hosting, we call this being an Internet plumber, and it’s about as pleasant
as it sounds. You get stuck doing all of the unpleasant stuff, and you’re probably
going to run into messy problems.

2. Most companies run into three major roadblocks when it comes to hosting.
STAFFING
There’s a reason you call a plumber when you’re having problems, right? You have better things to do. So does
your IT staff. But too often, they find themselves spending hours managing hosting needs instead of focusing on
more important, business-critical operations. Plus, by our calculations, running an operations department takes
about 17 specialized skills. Your people are smart, but you can’t possibly hire a specialist for each needed skill.
There’s a lot to consider.
And a lot that can go wrong.
ECONOMICS
You may think it’s cheaper to handle everything in-house, but once you put the numbers on paper, you’d
probably be surprised by what you see. Once you add up the costs of software, hardware, staff salary, time,
and spent resources, you’ll quickly see that doing things yourself is not always the most cost-efficient answer.
SCALING
A lot of businesses tend to focus on the “right now” versus building for the future. This is often dependent on
available staff and resources, which are always in high-demand for other projects. And, they may not have the
requisite experience building out your hosting needs for long-term growth.

3. Meet the concept of managed hosting.
(And get your head out of the clouds.)
There’s a solution to your hosting problems, and we’re going to let you in on a little secret—it’s not the
cloud. Sure, the cloud looks appealing. Easy setup! It’s all done somewhere else, by someone else, and
it’s cheap! It’s also completely devoid of real-world expertise; in this scenario, you’re still the plumber,
only you don’t have access to the pipes. That’s why you’ll love Peak Hosting’s managed hosting services.
STAFF-TO-CUSTOMERRATIO
WHY THE CLOUD ISN’T THE ANSWER…
It seems like everything is moving to the cloud. But
the amorphous cloud is not the solution to everything.
In fact, the cloud can be quite limiting, especially
when it comes to hosting solutions.
Performance: Maybe you need a little bandwidth.
Maybe you need a lot. Regardless, with a cloud service,
you’re going to be sharing resources with A LOT of
other companies whose needs are also fluctuating con-
stantly, resulting in performance inconsistencies.
Transparency: While cloud hosting companies
may give you access to data like CPU, RAM and disk
utilization, you’re not going to get a whole lot of
insight into your network. So when you have a problem,
it could be a hardware issue, oversubscription, or a
bug in your code. It’s hard to fix what you can’t see.
Lack of Options: By necessity, cloud hosting services
offer you limited options as far as configurability. You’ll
have some flexibility and customization ability, but if
you don’t fit into one of their prescribed buckets, you’ll
have a hard time scaling with them.
…AND WHY MANAGED HOSTING IS
You’re probably familiar with the new buzzword of
“something”-as-a-service. There’s Platform-as-a-Service,
Infrastructure-as-a-service, and so on. But the one thing
missing in these so-called services is the expert element.
So we pioneered a new term, one that actually
mixes platform, infrastructure and consulting:
Operations-as-a-ServiceSM
.
You don’t just get hosting. You don’t just get advice.
You get it all—administration, operating systems,
hardware, software, and security systems—from
one provider that works to make your business more
efficient. Have a question or unique setup need? Talk
to actual people who can create a specific solution
that works just for you. That’s managed hosting, our
Operation-as-a-Service.
INDUSTRY
3 Staff per 500 Customers
*In the industry, you are not one IN a million…you are one OF a million.
PEAK HOSTING
3 Staff per 1 Customer
*
VS.
PEAK NETWORK DIAMETER
One-Hop ArchitectureSM
1
TYPICAL NETWORK DIAMETER
7 to 8 Devices
1 8
2 7
63
4 5

4. Everything but your code
®
.
Peak Hosting’s got you covered.
Peak Hosting started out as just a consulting
company offering managed hosting solutions, help-
ing businesses understand and tackle the technical
side of their operations. Over time, we evolved into
a true Operations-as-a-Service provider, melding
our technical expertise and our skills to completely
identify, architect, build out, and maintain hosting
networks. All the technical stuff.
In other words, everything but your code
®
.
Yes, we trademarked that. Why? Because it’s pretty
important to us. It demonstrates our commitment to
understanding your business’s IT needs and creating
the absolute best managed hosting solution we can
for you. Unlike other managed hosting providers
out there, we relieve you of the effort and resources
needed to fully maintain your operations.
Peak Hosting employees average
15years of experience
The industry average is
2years of experience
Roles Web Application Streaming Media Data Analysis
Architecht 1 × $180K 1 × $180K
Network Engineer 2 × $180K 1 × $180K
System Engineer 1 × $165K 1 × $165K 1 × $165K
Security Engineer 1 × $120K 2 × $120K 2 × $120K
System Administrator 2 × $120K 2 × $120K 2 × $120K
Database Administrator 2 × $165K
Datacenter Technician 2 × $50K 2 × $50K 2 × $50K
Annual Cost of Staffing $625K $1.285M $1.435M
CLOUD COSTS CHART
You can hire the experts at
Peak Hosting to take care of
the 17 skills needed to run
a technical operations department
You can deal with the pain
of finding, hiring and
managing your own staff
[OR]
Your
Logo

5. PEAK HOSTING AlwaysUp Network®
Private Back-End/iSCSI Switch
Private Front-End Switch
F5 Load Balancer
Juniper SRX Firewall
40 GigE
40 GigE
40 GigE
40 GigE
1 or 10 GigE
1 or 10 GigE
1 or 10 GigE1 or 10 GigE
1 or 10 GigE1 or 10 GigE
40 GigE
Juniper SRX Firewall
Server #1
Cisco Nexus
Distribution
Routers
Cisco Nexus
Distribution
Routers
Server #2
Private Back-End/iSCSI Switch
Private Front-End Switch
F5 Load Balancer
Cisco
Core
Routers
Cisco ASR
Border
Routers
Cisco ASR
Border
Routers
Cisco
Core
Routers
40GigE
40GigE
10GigE
10 GigE
10GigE
10GigE
10GigE
10GigE
10GigE
10GigE
10GigE
2N architecture for AlwaysUp reliability.
Redundancy can be a good thing.
OUR DATA CENTERS
Amsterdam ×1
Total: 7 US, 1 Europe
Milpitas ×1
San Jose ×2
Dallas ×2
Ashburn ×2
“Downtime” is a word no one wants to hear. Downtime costs money and resources (and
possibly customers) while you redeploy code, configure applications, add data to failed
systems, and replace now-useless hardware.
Peak Hosting doesn’t believe in downtime. That’s why we specifically designed our
AlwaysUp Architecture®
with layers of redundancy, which ensures every moving part
within the environment can be maintained without taking services offline. This way, we
can offer the most robust systems currently available.
For us, redundancy is a failsafe we automatically build into your hosting solution. We
take a 2N approach to both data center architecture and infrastructure, so there’s no
need for urgent fixes in the event of an emergency. And of course, no downtime.

6. WHY TRUST US…?
• We’re about optimizing versus increasing,
making systems work better and more efficiently without simply
throwing more resources at the problem
• We’re real people with real experience and great ideas,
because we’ve done this before (lots of times before)
PeakHosting.com
(888) 476-7325 (PEAK)
…THEY DID.
• We combine infrastructure with expertise
to create comprehensive solutions tailored to your business
• We help you scale
because we don’t package things in a “one size fits most” service
Bottom line, we’re the managed hosting subject
matter experts, so you don’t have to be.
Or to put it plainly, we’re the Internet plumbers
you don’t want to be!