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1 of 2
Case
Format
I.
Write the Executive Summary
One to two paragraphs in length
On cover page of the report
Briefly identify the major problems facing the manager/key
person
Summarize the recommended plan of action and include a brief
justification of the recommended plan
II. Statement of the Problem
State the problems facing the manager/key person
Identify and link the symptoms and root causes of the problems
Differentiate short term from long term problems
Conclude with the decision facing the manager/key person
III. Causes of the Problem
Provide a detailed analysis of the problems; identify in the
Statement of the Problem
In the analysis, apply theories and models from the text and/or
readings
Support conclusions and /or assumptions with specific
references to the case and/or the readings
IV. Decision Criteria and Alternative
Solution
s
Identify criteria against which you evaluate alternative solutions
(i.e. time for implementation, tangible costs, acceptability to
management)
Include two or three possible alternative solutions
Evaluate the pros and cons of each alternative against the
criteria listed
Suggest additional pros/cons if appropriate
V. Recommended

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