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light guide
How to illuminate a shopping centre
For some, shopping centres are not just for shop-
ping, they are for being, for meeting and per-
haps to do some purchases; for others, shopping
centres are convenience, park the car close by,
walk straight in and execute your errand quickly.
The objective is to make people stay longer and
shop more. Shopping centres are not only built
to attract the shoppers, they should also attract
a large part of the public. Today an increasing
number of shopping centres are being built
which increases the competition in retail. There
is also a increasing competition from e-com-
merce. Therefore they have to intensify their
uniqueness and branding to stand out. 
  When creating a pleasant environment with
unique features the lighting is a very important
part that can contribute to the overall impres-
sion and increase brand values.
  However, to achieve this you need to have
the suitable lighting knowledge and the right
products. In this Light Guide we will give you
important tips on how to illuminate shopping
centres and suggestions on what kind of prod-
ucts to use.
Enjoy your reading!
A place for being
”The lighting is a very important part that
can contribute to the overall impression.”
Content
Comforting atmosphere 4–5
Entrance 	 	 6–9
Social areas 	 10–13
Corridors 		 14–17
Fornebu S 	 18–19
Väla Centrum 20–21
Emporia	 	 22–23
A social area at the shopping
centre Fornebu S in Oslo.
2 introduction
introduction 3
The light in a shopping centre should create a comforting
atmosphere. This environment needs to support both the
needs of costumers as well as support the experience of the
architecture; the lighting should not take too much atten-
tion away from the shops. Use lighting to enhance shapes
and architecture. Gently illuminate vertical surfaces to
guide the customer.
Stay true to the concept and do not mix too many expres-
sions in terms of shapes, colours and finishes; let the room
speak to you. Carefully choose luminaires and solution
Use large illuminated surfaces
lluminated surfaces are clear to us visually. Use them as ele-
ments to help guide the customers around the centre.
Save energy with smart light controls
By using DALI the lighting can be dimmed, switched on and
off, it enables lighting schemes, time-controlled changes
and to individually adjust different luminaires. If sensors
and motion detectors are included in the system you can
create responsive lighting or enhance the personal experi-
ence of the centre.
Plan the lighting
Try hiding functional light as it often can create glare. Espe-
cially the high efficiency light sources have a very intense
bright light.
For us it is Crystal Clear
Retailers are getting more environmentally aware, focus-
ing on creating a sustainable environment with efficient
luminaires and controls that maximise the energy savings.
Shopping centres can be awarded with BREEAM and LEED.
Centres have an holistic view in account to heating, materi-
als, ventilation and lighting. In our environmental initiative
Crystal Clear we highlight the importance of thinking sus-
tainably when creating future proofed lighting solutions.
Comforting atmosphere
On Demand Design
Take the opportunity to stand out with tailor made retail
solutions. We want you to find exactly the right solution for
your project. With Fagerhult O.D.D, Fagerhult On Demand
Design, we can custom make a luminaire after your project
and demands. It could be a special luminaire for the focal
points or adopting existing solutions after your needs.  
based on wattage, lumen, colour temperature, CRI, colour
tolerance and visual experience.
Light when you need it
Plan the areas and its lighting so that they are as environ-
mental friendly as possible. This can be achieved by adding
lighting only where it is needed, using energy efficient light
sources with LED and intelligent light control system suited
for the activities in the area.
4 comforting atmosphere
comforting atmosphere 5
Attract, impress and welcome! There is no need to change
the expression of the building and architecture. Follow the
same theme as the shopping centre. If the light clashes with
the architecture it can seem distorting.
Make sure that the entrance is clearly marked. This could be
done with light as an effect, for example with a luminous
surface luminaire. It can also just be enhanced with light,
like a well-illuminated sign or coloured light.
  Directly aimed light has a dramatic characteristic and will
create an impression of contrast. Soft light from big surfaces
creates a smooth illumination with gradient shadows.
Entrance
The powerful entrance at the shopping
centre Emporia in Sweden.
The entrance at the
Väla Centrum shopping
centre in Sweden.
6 entrance
entrance 7
The entrance at the shopping
centre Fornebu S in Oslo.
Indoor entrance
To impress and inspire why not use luminous
surfaces, luminaries like Freedom and Tibi will
help attract the customers. On top of this use a
spotlight to highlight structure, signs or other el-
ements in the entrance. This will create a lighting
environment that is welcoming for everyone that
walk through the doors.
  A thing to consider here is to have a solution
that can be easily altered. By changing just the
smallest thing in the solution every day the light
will appear vibrant and full of life. Control sys-
tems can be programmed to achieve this and LED
luminaires are beneficial to use for this purpose.
Outdoor entrance
This light should be sufficient to help
orientate visitors in to the shopping
centre. Use bollards or post luminaires to
illuminate the ground and surrounding
in a height that suits people.  
  For the facade remember that light
aimed from below can become too
dramatic. Try to enhance the structure in
a gentle way.
  At the parking areas a post luminaire
like Vialume is suitiable. Consider the
height of the post and the risk of glare.
Outdoor lighting needs to create a
secure atmosphere, guide the customer
and give a first impression.
Rondo G2 Visual
The Rondo family with
LED can be used for
all types of areas in
the outdoor entrance,
bollard, recessed, post
and wall mounted.
Azur
A LED bollard that
works great to illumi-
nate walkways and
guide customers into
the centre.
Vialume
Visual comfort and
energy efficiency. Use
this LED luminaire in
the surrounding, park-
ing areas or walkways.
Freedom
This LED luminaire
helps to guide and its
light lines can be a
nice design element at
the entrance.
Pleiad
General light can be
achieved with LED
downlights with glare
control. They easily
combine with other
luminaires.
Tibi
This LED pendant is
pleasant to look at
and can be used to
create that homely
feeling.
Product suggestions for the indoor entranceProduct suggestions for the outdoor entrance
Zone Evo
Use LED spotlight to
highlight signs and
maps that helps the
customer to guide
themselves around
the centre.
8 entrance
entrance 9
In food courts and general areas where people stay for a
longer period of time, it is important to illuminate comfort-
ably. The light should feel natural, but still enhance the
surroundings.
The visitors need to get a proper understanding of the sur-
roundings to feel comfortable and enjoy their stay. Vertical
surfaces are good to illuminate to create an understanding
of the room and its dimensions.
Social areas
”A relaxing and
enjoyable atmosphere.”
10 social areas
social areas 11
Terso
This is a simple yet
beautiful LED pendant
available in several
colours. It is a lumi-
naire that can bring a
cosier atmosphere.
Tibi
This LED pendant is
pleasant to look at
and can be used to
create that homely
feeling.
Clarico
If the recessed
luminaires with LED
are required this is a
luminaire to consider.
It is available in many
expressions that give
it an edge unlike ge-
neric recessed bright
surfaces.
Product suggestions for social areas
Iceberg
This square shaped
bright surface can be
used in a big cluster
or as a stand-alone.
Its shape is clear and
fresh.
Notor
Lines help us to un-
derstand depth and
will give us the visual
knowledge while
creating stylish light
lines.
Freedom
This luminaire helps
to guide and can be a
nice design element
in the social areas, it
enables imaginative
light formations with
its light lines.
12 social areas
social areas 13
The big open space at Fornebu S
in Oslo is decorated with the LED
luminaire Tibi.
This is an area for transport between different areas and the
lighting should not compete with the shops. At the same
time the communication areas should help customers to
see the walkway clearly, to interact with other people and
to help them to interpret their surroundings.
To give these areas more life, use a track mounted spotlight.
That kind of luminaire will give some contrast to the area
and it will appear more pleasant and comfortable.
Corridors
The communication area
at Fornebu S in Oslo.
14 corridors
corridors 15
It doesn’t matter if it’s talking with
friends, sales assistant or random
people, the light should be at a good
level for illuminating walkways, a level
that does not seek the attention from
the experience of the display windows.
Glare easily emerges in glass at the front
of stores. Avoid this by using high cut
off angles or luminaires with the light
source deep inside the fixture.
Pleiad
The Pleiad with LED
will bring general
light. It is easy to com-
bine with any other
luminaires. With the
glare control you avoid
the unwanted glare.
Notor LED
Light lines help us to
understand depth and
will give us the visual
knowledge that we
need to understand
the length of for
example a corridor.
Wallwing
A decorative wall
fixture with LED that
illuminates the impor-
tant vertical surfaces.
Pozzo
This LED luminaire is a
round recessed piece
of "sky" that gives nice
patterns of light at the
ceiling.
Product suggestions for corridors
corridors
corridors 17
16 corridors
Fornebu S outside of Oslo is the world’s
first shopping centre with a BREEAM
“Outstanding” classification, which is the
highest classification on its scale. At the
annual BREEAM Awards 2015 Fornebu S
also received two awards in the category
Retail New Construction and the Your
BREEAM award. And in March 2015 the
building recieved another honourable price,
the building of the year 2014 at the annual
Norwegian Building gala.
Full focus was on energy efficient lighting
solutions. Fagerhult lowered the light levels
in the main passage to 150 lux, where it is
common with 400 to 500 lux. This enabled
the shops in the centre to lower their light
levels, without creating any contrast to the
corridors.
  The communication areas between the
shops are illuminated only with LED, with
round recessed Pozzo luminaires and the
pendant Tibi is floating in different sizes in
the big open spaces.
  The general areas are controlled with
Helvar 910 DALI Routers, and the lighting
at the communication areas are controlled
with presence sensors and daylight sensors.
  In total Fagerhult delivered lighting to
about 16 shops in the centre including the
general areas, such as the corridors, out-
door area and parking garage.
Fornebu S
Annen Etage
Vinmonopolet
Dressmann
Some of the shops at Fornebu S
illuminated by Fagerhult
18 reference
reference 19
The modern shopping centre Väla Centrum
in Sweden is covered with light from Fager-
hult, from the shops and general areas
inside to the playgrounds and parking lots
outside.
Väla Centrum is a shopping centre just out-
side of Helsingborg in Sweden. It has about
109 shops with different kind of brands,
boutiques and restaurants. Fagerhult has
delivered light for the whole general area –
from the welcoming outdoor environments
to the general retail area inside.
  Väla Centrum is a good example of
Fagerhult’s ability to deliver light to a whole
project. Along the walkways outside are
posts and bollards installed and Rondo post
illuminate the playground.
  Notor is installed in intriguing patterns
in the open spaced shopping squares.
Together with several Pleiad downlights the
centre achieves a great general light. Zone
Point and Dome also illuminates the pas-
sages between the shops.
Väla Centrum
20 reference
reference 21
Emporia is the first shopping centre in Swe-
den that is awarded with a BREEAM “Very
Good” classification, and it is located in the
south of Sweden. The concept behind Em-
poria was to be more than a shopping cen-
tre. The total experience within the space
was a key consideration for the owner
Steen och Ström during the planning stage,
focusing on art, design and architecture.
Gert Wingårdh, one of Sweden’s most
internationally celebrated architects, was
entrusted with bringing this vision to life.
With a background in creating inspira-
tional public buildings, such as the Swedish
embassies in Berlin and Washington, his
work has been featured in the prestigious
Phaidon Atlas publications.
  When planning the routes into the build-
ing, the Sea and Amber entrances, Gert
drew inspiration from the feeling of enclo-
sure he experienced when walking into the
Pantheon in Rome when he was younger.
Over 800 coloured panes of glass were all
bent into unique shapes, similar to the peel
of an orange segment, creating an immedi-
ate impression on the visiting customers.
  Fagerhult delivered lighting to shops at
the centre and also to the general areas.
Emporia
22 reference
reference 23
fagerhult retail ab
main office
Rinnavägen 12
517 33 Bollebygd, Sweden
Phone: +46 33-722 15 00
www.fagerhult.com/retail
At Fagerhult we feel passionate about retail lighting and
can cover the entire spectrum of your lighting project – with
high-quality products, education, concept development, on
demand design, light planning, aiming and on-going main-
tenance. In this Light Guide we will give you tips on how to
create a sustainable retail environment and give suggestions
on what kind of products to use.
Fagerhult is a part of the Fagerhult Group, one of Europe’s
leading lighting groups, with about 2,400 employees and
operations in approximately 20 countries around the world.

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Lighting Guide for Shopping Centres

  • 1. light guide How to illuminate a shopping centre
  • 2. For some, shopping centres are not just for shop- ping, they are for being, for meeting and per- haps to do some purchases; for others, shopping centres are convenience, park the car close by, walk straight in and execute your errand quickly. The objective is to make people stay longer and shop more. Shopping centres are not only built to attract the shoppers, they should also attract a large part of the public. Today an increasing number of shopping centres are being built which increases the competition in retail. There is also a increasing competition from e-com- merce. Therefore they have to intensify their uniqueness and branding to stand out.    When creating a pleasant environment with unique features the lighting is a very important part that can contribute to the overall impres- sion and increase brand values.   However, to achieve this you need to have the suitable lighting knowledge and the right products. In this Light Guide we will give you important tips on how to illuminate shopping centres and suggestions on what kind of prod- ucts to use. Enjoy your reading! A place for being ”The lighting is a very important part that can contribute to the overall impression.” Content Comforting atmosphere 4–5 Entrance 6–9 Social areas 10–13 Corridors 14–17 Fornebu S 18–19 Väla Centrum 20–21 Emporia 22–23 A social area at the shopping centre Fornebu S in Oslo. 2 introduction introduction 3
  • 3. The light in a shopping centre should create a comforting atmosphere. This environment needs to support both the needs of costumers as well as support the experience of the architecture; the lighting should not take too much atten- tion away from the shops. Use lighting to enhance shapes and architecture. Gently illuminate vertical surfaces to guide the customer. Stay true to the concept and do not mix too many expres- sions in terms of shapes, colours and finishes; let the room speak to you. Carefully choose luminaires and solution Use large illuminated surfaces lluminated surfaces are clear to us visually. Use them as ele- ments to help guide the customers around the centre. Save energy with smart light controls By using DALI the lighting can be dimmed, switched on and off, it enables lighting schemes, time-controlled changes and to individually adjust different luminaires. If sensors and motion detectors are included in the system you can create responsive lighting or enhance the personal experi- ence of the centre. Plan the lighting Try hiding functional light as it often can create glare. Espe- cially the high efficiency light sources have a very intense bright light. For us it is Crystal Clear Retailers are getting more environmentally aware, focus- ing on creating a sustainable environment with efficient luminaires and controls that maximise the energy savings. Shopping centres can be awarded with BREEAM and LEED. Centres have an holistic view in account to heating, materi- als, ventilation and lighting. In our environmental initiative Crystal Clear we highlight the importance of thinking sus- tainably when creating future proofed lighting solutions. Comforting atmosphere On Demand Design Take the opportunity to stand out with tailor made retail solutions. We want you to find exactly the right solution for your project. With Fagerhult O.D.D, Fagerhult On Demand Design, we can custom make a luminaire after your project and demands. It could be a special luminaire for the focal points or adopting existing solutions after your needs.   based on wattage, lumen, colour temperature, CRI, colour tolerance and visual experience. Light when you need it Plan the areas and its lighting so that they are as environ- mental friendly as possible. This can be achieved by adding lighting only where it is needed, using energy efficient light sources with LED and intelligent light control system suited for the activities in the area. 4 comforting atmosphere comforting atmosphere 5
  • 4. Attract, impress and welcome! There is no need to change the expression of the building and architecture. Follow the same theme as the shopping centre. If the light clashes with the architecture it can seem distorting. Make sure that the entrance is clearly marked. This could be done with light as an effect, for example with a luminous surface luminaire. It can also just be enhanced with light, like a well-illuminated sign or coloured light.   Directly aimed light has a dramatic characteristic and will create an impression of contrast. Soft light from big surfaces creates a smooth illumination with gradient shadows. Entrance The powerful entrance at the shopping centre Emporia in Sweden. The entrance at the Väla Centrum shopping centre in Sweden. 6 entrance entrance 7 The entrance at the shopping centre Fornebu S in Oslo.
  • 5. Indoor entrance To impress and inspire why not use luminous surfaces, luminaries like Freedom and Tibi will help attract the customers. On top of this use a spotlight to highlight structure, signs or other el- ements in the entrance. This will create a lighting environment that is welcoming for everyone that walk through the doors.   A thing to consider here is to have a solution that can be easily altered. By changing just the smallest thing in the solution every day the light will appear vibrant and full of life. Control sys- tems can be programmed to achieve this and LED luminaires are beneficial to use for this purpose. Outdoor entrance This light should be sufficient to help orientate visitors in to the shopping centre. Use bollards or post luminaires to illuminate the ground and surrounding in a height that suits people.     For the facade remember that light aimed from below can become too dramatic. Try to enhance the structure in a gentle way.   At the parking areas a post luminaire like Vialume is suitiable. Consider the height of the post and the risk of glare. Outdoor lighting needs to create a secure atmosphere, guide the customer and give a first impression. Rondo G2 Visual The Rondo family with LED can be used for all types of areas in the outdoor entrance, bollard, recessed, post and wall mounted. Azur A LED bollard that works great to illumi- nate walkways and guide customers into the centre. Vialume Visual comfort and energy efficiency. Use this LED luminaire in the surrounding, park- ing areas or walkways. Freedom This LED luminaire helps to guide and its light lines can be a nice design element at the entrance. Pleiad General light can be achieved with LED downlights with glare control. They easily combine with other luminaires. Tibi This LED pendant is pleasant to look at and can be used to create that homely feeling. Product suggestions for the indoor entranceProduct suggestions for the outdoor entrance Zone Evo Use LED spotlight to highlight signs and maps that helps the customer to guide themselves around the centre. 8 entrance entrance 9
  • 6. In food courts and general areas where people stay for a longer period of time, it is important to illuminate comfort- ably. The light should feel natural, but still enhance the surroundings. The visitors need to get a proper understanding of the sur- roundings to feel comfortable and enjoy their stay. Vertical surfaces are good to illuminate to create an understanding of the room and its dimensions. Social areas ”A relaxing and enjoyable atmosphere.” 10 social areas social areas 11
  • 7. Terso This is a simple yet beautiful LED pendant available in several colours. It is a lumi- naire that can bring a cosier atmosphere. Tibi This LED pendant is pleasant to look at and can be used to create that homely feeling. Clarico If the recessed luminaires with LED are required this is a luminaire to consider. It is available in many expressions that give it an edge unlike ge- neric recessed bright surfaces. Product suggestions for social areas Iceberg This square shaped bright surface can be used in a big cluster or as a stand-alone. Its shape is clear and fresh. Notor Lines help us to un- derstand depth and will give us the visual knowledge while creating stylish light lines. Freedom This luminaire helps to guide and can be a nice design element in the social areas, it enables imaginative light formations with its light lines. 12 social areas social areas 13 The big open space at Fornebu S in Oslo is decorated with the LED luminaire Tibi.
  • 8. This is an area for transport between different areas and the lighting should not compete with the shops. At the same time the communication areas should help customers to see the walkway clearly, to interact with other people and to help them to interpret their surroundings. To give these areas more life, use a track mounted spotlight. That kind of luminaire will give some contrast to the area and it will appear more pleasant and comfortable. Corridors The communication area at Fornebu S in Oslo. 14 corridors corridors 15
  • 9. It doesn’t matter if it’s talking with friends, sales assistant or random people, the light should be at a good level for illuminating walkways, a level that does not seek the attention from the experience of the display windows. Glare easily emerges in glass at the front of stores. Avoid this by using high cut off angles or luminaires with the light source deep inside the fixture. Pleiad The Pleiad with LED will bring general light. It is easy to com- bine with any other luminaires. With the glare control you avoid the unwanted glare. Notor LED Light lines help us to understand depth and will give us the visual knowledge that we need to understand the length of for example a corridor. Wallwing A decorative wall fixture with LED that illuminates the impor- tant vertical surfaces. Pozzo This LED luminaire is a round recessed piece of "sky" that gives nice patterns of light at the ceiling. Product suggestions for corridors corridors corridors 17 16 corridors
  • 10. Fornebu S outside of Oslo is the world’s first shopping centre with a BREEAM “Outstanding” classification, which is the highest classification on its scale. At the annual BREEAM Awards 2015 Fornebu S also received two awards in the category Retail New Construction and the Your BREEAM award. And in March 2015 the building recieved another honourable price, the building of the year 2014 at the annual Norwegian Building gala. Full focus was on energy efficient lighting solutions. Fagerhult lowered the light levels in the main passage to 150 lux, where it is common with 400 to 500 lux. This enabled the shops in the centre to lower their light levels, without creating any contrast to the corridors.   The communication areas between the shops are illuminated only with LED, with round recessed Pozzo luminaires and the pendant Tibi is floating in different sizes in the big open spaces.   The general areas are controlled with Helvar 910 DALI Routers, and the lighting at the communication areas are controlled with presence sensors and daylight sensors.   In total Fagerhult delivered lighting to about 16 shops in the centre including the general areas, such as the corridors, out- door area and parking garage. Fornebu S Annen Etage Vinmonopolet Dressmann Some of the shops at Fornebu S illuminated by Fagerhult 18 reference reference 19
  • 11. The modern shopping centre Väla Centrum in Sweden is covered with light from Fager- hult, from the shops and general areas inside to the playgrounds and parking lots outside. Väla Centrum is a shopping centre just out- side of Helsingborg in Sweden. It has about 109 shops with different kind of brands, boutiques and restaurants. Fagerhult has delivered light for the whole general area – from the welcoming outdoor environments to the general retail area inside.   Väla Centrum is a good example of Fagerhult’s ability to deliver light to a whole project. Along the walkways outside are posts and bollards installed and Rondo post illuminate the playground.   Notor is installed in intriguing patterns in the open spaced shopping squares. Together with several Pleiad downlights the centre achieves a great general light. Zone Point and Dome also illuminates the pas- sages between the shops. Väla Centrum 20 reference reference 21
  • 12. Emporia is the first shopping centre in Swe- den that is awarded with a BREEAM “Very Good” classification, and it is located in the south of Sweden. The concept behind Em- poria was to be more than a shopping cen- tre. The total experience within the space was a key consideration for the owner Steen och Ström during the planning stage, focusing on art, design and architecture. Gert Wingårdh, one of Sweden’s most internationally celebrated architects, was entrusted with bringing this vision to life. With a background in creating inspira- tional public buildings, such as the Swedish embassies in Berlin and Washington, his work has been featured in the prestigious Phaidon Atlas publications.   When planning the routes into the build- ing, the Sea and Amber entrances, Gert drew inspiration from the feeling of enclo- sure he experienced when walking into the Pantheon in Rome when he was younger. Over 800 coloured panes of glass were all bent into unique shapes, similar to the peel of an orange segment, creating an immedi- ate impression on the visiting customers.   Fagerhult delivered lighting to shops at the centre and also to the general areas. Emporia 22 reference reference 23
  • 13. fagerhult retail ab main office Rinnavägen 12 517 33 Bollebygd, Sweden Phone: +46 33-722 15 00 www.fagerhult.com/retail At Fagerhult we feel passionate about retail lighting and can cover the entire spectrum of your lighting project – with high-quality products, education, concept development, on demand design, light planning, aiming and on-going main- tenance. In this Light Guide we will give you tips on how to create a sustainable retail environment and give suggestions on what kind of products to use. Fagerhult is a part of the Fagerhult Group, one of Europe’s leading lighting groups, with about 2,400 employees and operations in approximately 20 countries around the world.