1. Patricia “Abbey” Caballero, M.A., N.C.C, L.A.C.
113 N. San Francisco St. #204 * Flagstaff, AZ 86001 * (520) 223-7319 * LinkeIn: Patricia Abigail Caballero, M.A., N.C.C. * PA.Caballero58@gmail.com
WORK HISTORY_____________________________________________________________________________________________
Vocational Coordinator, BHP, Southwest Behavioral & Health and Services, Flagstaff, AZ July 2014 to Present
Masters Level Intern, Counseling Services, Northern Arizona University, Flagstaff, AZ January 2014 to August 2014
Academic Assistant, Disability Resources, Northern Arizona University, Flagstaff, AZ May 2014 to June 2014
Graduate Assistant, Student Support Services, Northern Arizona University, Flagstaff, AZ August 2011 to May 2014
Transcriber, Commission on Ethnic Diversity, Northern Arizona University, Flagstaff, AZ May 2012 to August 2012
Resident Assistant, Residence Life, Northern Arizona University, Flagstaff AZ August 2008 to May 2011
Resident Advisor, Summer Enrichment Program, Northern Arizona University, Flagstaff, AZ May 2010 to June 2010
Executive Assistant, R & S Industrial Supplies, Nogales, AZ May 2009 to August 2009
Summer Director of the BGC National Program, Boy’s & Girl’s Club of Santa Cruz County, Nogales, AZ June 2008 to July 2008
Teen Health Facilitator, Mariposa Community Health Center, Nogales, AZ June 2006 to August 2007
PROFESSIONAL SKILLS & ABILITIES________________________________________________________________________________________
Client/Student Interaction
o One on one counseling sessions with SMI, students, substance abuse, veterans, multi-cultural, Spanish only, and low income clients
o Monitored co-ed interpersonal groups, substance abuse groups, and vocational groups
o Generated new resources to assist clients: Naked Ladies box and So Fresh and So Clean box
o Encouraged residents to become involved in their community by presenting them opportunities for volunteering, work, and continuing their education
o Taught courses on Health Habits: healthy eating, recycling, entering in to puberty, civic engagement, importance of brushing your teeth
o Accessible to clients in dealing with mental health issues, conduct, triggers, and change in routine
o Role modeled proper behavior by setting strict boundaries and working within ACA guidelines
o Assessed client’s needs and made appropriate referrals: to counseling center, health center, transports, police, inpatient, disability resources, RSA, etc.
Community Building
o Served as a lead in creating the SBH-Flagstaff Thank You Meal to create a community for clients during the holiday season
o Consistently networked to assist clients in broadening their resources
o Consulted with clients in forming groups and activities they would want to be active in
o Established an inclusive and welcoming environment for diverse populations by offering a variety of intentional programming, personal face-to-face
invitations, and advertising campus diversity events
o Encouraged residents to respect the rights of others and to approach one another with concerns
o Confronted behaviors that may have been in violation of Residence Life policy
o Mediated conflicts and assisted with conflict resolution
o Assessed needs and planed/implemented events accordingly
Administrative
o Documented conduct and mental health issues
o Translated documents from English to Spanish
o HCIC ISA Vocational Meeting note taker for Southwest Behavioral & Health Services
o Certified in teaching HIV/AIDS and Tobacco 101 to children ages 14 to 19, DB101, Safe Zone, Work Incentives, and Vocational coding
o Communicated respectfully with clients in person, over the phone, and email
o Competent in Microsoft Office, Student Access Database, Beacon, Task Stream, Electronic Advising Notebook, HNS, Point ‘n’ Click, and SPSS
o Reported facility issues to the maintenance department and ensure repairs were completed
o Assisted with resident check-ins/outs, key distribution and collection, and associated paperwork
o Posted all approved information, announcements, flyers and removed materials on a timely basis
o Operated Social Media
o Organized schedules
o Participated in several hiring committees (MCHC, NAU Residence Life, and NAU SSS)
o Operated office equipment
Relationships with Staff
o Work as a part of the Celebration station to acknowledge staff achievements, birthdays, and anniversaries
o Role modeled ethical work habits
o Communicated respectfully while sharing and receiving feedback
o Served as a leader on the Food committee for Snow Ball, a charity event hosted by McConnell Hall each year that benefited the American Cancer Society
COMMUNITY SERVICE/VOLUNTEER WORK_________________________________________________________________________________
o Sunnyside Neighborhood Association – Assisted in grant writing to help in the reduction of substance use for the Flagstaff Sunnyside community area
o Interned with Sara Presler-Hoefle in her first campaign for Mayor of Flagstaff, AZ
o Interned with Arizona Student Association in Northern Arizona University – We have ran several campaigns around the NAU community, and helped the
Student Aid and Fiscal Responsibility Act pass the House of Representatives. Most recently we informed the community on the Development Relief and
Education for Alien Minors (DREAM) Act; we were able to get NAU Senate to stand for the DREAM Act
o Movimiento Estudiantil Chicano de Aztlan (M.E.Ch.A.) – As a member of the Chicano Student Movement of Aztlan I hope to outreach to the local Latin
youth community in juvenile detentions so that they are aware past does not always dictate the future
o Science Club – Cleaned up low-income communities and raised funds for Hurricane Katrina.
o Student Against Destructive Decisions – Educated students around Santa Cruz County on Prom safety.
o Link Crew President – Mentored incoming High School Freshmen.
o The Way of the Heart – Educated Santa Cruz County on factors that affect the Latin community (legal documentation, heart problems, diabetes, etc.).
o Child and Family Resource Inc – Babysat infants for parents who were court ordered to take parenting classes.
o Choir Club – Helped middle school children learn music for choir concert after half of the choir had been deported.
o Z-Club of Santa Cruz County – (Founding Member) Held philanthropic events to fundraise multiple projects locally and worldwide.
