Dynamic Leader who has transformed Sales Teams at start-ups to large international companies to be the best in their industry. Consistently exceeds budgets by double digits and builds a winning culture.
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Pat fitzgibbon resume exec 5-16
1. PAT FITZGIBBON
Parker, CO ♦ 781-392-7089 ♦ patfitzgibbon06@gmail.com
DYNAMIC SALES LEADER
Sales Leader with a track record of entering new industries, start-ups to major corporations, generating new record
levels of revenue and profitability, reversing underperforming assets and creating sales driven cultures. Build
effective go to market strategies to drive market share gain and new enterprise offerings.
♦ Value-based Selling ♦ Extensive SaaS Experience
♦ Professional Executive Presence ♦ Strong Price Negotiation & Contract Management ♦ Drive Operational
Efficiencies & Best Practices ♦ Board of Directors
LEADERSHIP HIGHLIGHTS
Wolters Kluwer: Managed Inside & Enterprise Sales, Sales Operations and Professional Services Team of 300+ to
introduce new SaaS solutions to the marketplace. Reported into the CEO and some key accomplishments were grew
revenues from $200m to $400m, improved client retention to 99% and took 35% market share from key competitors.
CEO & I ran a salesforce effectiveness project that led to a new sales alignment and sales processes that improved
salesforce productivity by 17%.
HotDocs: Managed Inside & Enterprise Sales, Sales Operations, Channel Partnerships and Professional Services Team
of 15 people selling a SaaS solution to the marketplace. Reported into the CEO and some key accomplishments were
grew revenues by double digits, improved sales productivity by 28%, increased pipeline by 250% and added 12 key
channel partners.
PROFESSIONAL EXPERIENCE
HotDocs Corporation, Denver, Co 2015 – current
Senior Vice President of Sales
SaaS GRC solution provider of document automation solutions to the financial services, Fortune 1k, government and
legal markets. The enterprise solution automated workflows within these verticals to reduce risk, drive compliance and
operational efficiency.
Recruited by the CEO to transform sales and delivery of solutions and get the company back on a growth track.
Managed the Sales, Sales Operations, Channel Partnerships and Professional Services Team. I reported into the CEO
and also carried a $1m revenue quota. Some key accomplishments are:
Led this software start-up to double digit growth and profitability in 2015 by standardizing the sales process,
improving our sales coverage model, developing franchise business plans which we executed against and
driving CRM compliance.
Redesigned Inside sales and enterprise Sales Team to drive better sales coverage model which dramatically
improved sales productivity by 28%, increased the size of the pipeline by 250% and improved close rate.
Developed channel partnerships with12 key industry technology leaders, resellers and integrators, which led to
our largest sales in 2015 & 2016.
2. Pat Fitzgibbon ♦ 781-392-7089 ♦ patfitzgibbon06@gmail.com
EXL Services, Denver, Co 2013 – June 2015
Vice President of Business Development
Market leader of Technology, Business Process Solutions and consulting services for the banking, insurance,
healthcare, professional services and media verticals. The company specializes in providing technology solutions,
business process solutions, consulting and analytics to Fortune 1,000 companies and middle market companies.
Recruited by the Senior VP of Sales. My Team focused on the media, financial services and telecom verticals. Some
key accomplishments are:
We closed 7 new logos which resulted in 17 different projects and revenues exceeding $20m from these
projects.
Working with Accenture we closed leading Southeast cable company for a total contract value of $10m and a
subsequent project for an additional $2m in revenue.
Developed Channel Partnership with Coupa that led to 1st
Cloud Procure to Pay solution at the company with
contract value of $2m.
Closed the largest new consulting client in 2014, Ares Management, $100b Private Equity Company, and
awarded new client of the year.
Accounting Management Solutions, Boston, MA
Senior Vice President of Sales & Marketing 2011 – 2013
Market leader of accounting and technology services for the banking, insurance, Fortune 1k, biotech, healthcare and
nonprofit organizations.
Recruited by the owner/CEO of this leading Boston based consulting company. I managed the Sales, Marketing, Sales
Operations and Channel Partnerships Team of 14 people. Some key accomplishments are:
Grew business by 60+% in first year while also being an individual contributor. I personally closed $3M of
consulting business.
Developed market segmentation and strategies for public, private and nonprofit organizations allowing
improvement of the sales pipeline by over 110%.
Drove profitability. Company had not been profitable in 3 years and we were profitable every month in 2012
and 2013.
Implemented a new compensation plan focused on top line growth and quality of revenues allowing for a
complete turnaround of financial performance in year 1.
Wolters Kluwer Corporate Legal Services, New York, NY
Executive Vice President of Sales & Sales Operations (based in Denver, CO)
2006 – 2011
A $6B technology, information and SaaS solution provider focused on the law firm, banking, insurance, compliance,
tax and health care markets.
Recruited/promoted by CEO of North America, who created this new position for me to turn around a $200m
underperforming business unit. I managed, Sales, Sales Operations, Professional Services, Account Management and
Inside Sales Team of 300 people. Some key accomplishments are:
Implemented a business planning process focused on sales and operations, which led to new go to market
strategies resulting in sales growth from $200M to over $400M.
Scaled Telesales Team from 10 members to 70 members to better penetrate the marketplace while right sizing
field operations. New model allowed us to grow from $200 to $400m while improving retention.
We were the fastest growing division of Wolters Kluwer in 2006 – 2008, 2010 & 2011, both top and bottom
line. Five of the 6 years we exceeded 110% of our budgets for revenue and profitability.
Exceeded revenue and profitability budgets with double digit revenue growth and increased profit margins
3. Pat Fitzgibbon ♦ 781-392-7089 ♦ patfitzgibbon06@gmail.com
from 35% to 44% by establishing strategic direction for operations, sales, marketing and product management.
Led the sales penetration of a SaaS solution for clients to automate their corporate compliance and governance
driving approximately $77m in new annuity revenues while protecting $200M in additional annuity revenues.
Sold to over 600 Fortune 1,000 companies and largest U.S. privately held businesses a SaaS/Managed Service
solution to improve corporate compliance. Offering was the enterprise’s fastest growing business line with
yearly growth exceeding 30% and annuity revenues exceeding $7M
UCC Direct Services, Houston, TX
Executive Vice President of Sales 2002 – 2005
A $100M technology, information and service provider offering SaaS solutions to banks, and captive financial
institutions automating commercial loan transactions, due diligence and capital portfolio management.
Recruited by the CEO, this was a promotion, to turn around a Wolters Kluwer acquisition, which was underperforming,
revenues declining and not profitable. I reported into the CEO and managed the Sales, Sales Operations, Professional
Services and Account Management Teams, 75 people. Some of the key accomplishments are:
Grew revenues from $16m in revenues and not profitable to a $100m company with 40%+ margins.
Launched a Telesales Team to penetrate the financial sector which the field could not reach resulting in a
revenue increase from $3M to over $10M.
Implemented a new CRM tool which improved transparency into the business pipeline, integrated a new sales
culture and ultimately led to growth of 525%.
Grew share of major banks from 1 of the top 20 banks to 18 of the top 20 banks as clients of our Cloud
solution.
Pioneered professional services & sales engineers in the industry driving adoption of the BPO and SaaS
solutions to banks increasing sales success over 200% and improved client retention to near 100%.
CCH – LIS: New York 1996 – 2001
National Sales Manager 1999 - 2001
Regional Sales Manager 1996 - 1998
A $200m technology, information and service provider offering SaaS solutions to law firms and corporations which
automated their corporate governance and transactions associated with M&A and IPOs.
Recruited by the CEO, this was a promotion, to turn around a CCH region and then the division. I reported into the
CEO & EVP of Sales & Marketing and managed the Sales, Sales Operations, Professional Services and Account
Management Teams, 125 people. Some of the key accomplishments are:
National Sales Manager 1999 - 2001
Regional Sales Manager 1996 - 1998
Reorganized staffs in 2 key turn around markets, New York & Chicago, which were hemorrhaging market
share. Both markets doubled their revenue within 18 months and are top producing markets for the enterprise
representing in excess of 35% of the enterprises revenues.
Systemized a sales pipeline process improving real time reporting, improvement of winning competitive
accounts and an increase in win rate success by 65% within two years.
EDUCATION
Carroll College, BA Business
College of St. Thomas, MBA Business Administration