North East Hotels Association Annual Excellence Award winners 2013

1. Welcome to the Hotel
Excellence Awards 2013

2. Damon Roberts
Joint Chair
Thistle Middlesbrough

4. Excellence
Awards 2013

5. Best Arrivals
Experience

6. Best Arrivals
Experience
Bernard Bloodworth
Matfen Hall Hotel

7. Best Arrivals
Experience Finalists
Kellie Robson
Sunderland Marriott
Rachel Van Der Wolf
Grey Street
Louise Turnbull
Radisson Blu

8. Best Arrivals
Experience Winner
Louise Turnbull
Radisson Blu

9. Excellence
Awards 2013

10. Support Services

11. Support Services
Martin Robinson
Hilton Newcastle Gateshead

12. Support Services
Finalists
Sarah Johnston
Rockliffe Hall
Claire Darton
Wynyard Hall
Dawn Barkell
Sunderland Marriott

13. Support Services
Winner
Claire Darton
Wynyard Hall

14. Excellence
Awards 2013

15. Service Excellence

16. Service Excellence
Alan Hodgson
Hodgson Fish

17. Service Excellence
Finalists
Malcolm Lount
Newcastle Gateshead Marriott Metrocentre
Nicola Sutcliffe
Owen Gooding
Rockliffe Hall
Radisson Blu

18. Service Excellence
Winner
Owen Gooding
Rockliffe Hall

19. Excellence
Awards 2013

20. Cleanliness

21. Cleanliness
Mike Jones
Fishers Laundry

22. Cleanliness
Finalists
Sandra Welch
Hazel Madisson
Staybridge Suites
Durham Marriott
Lynda Maplewood
Wynyard Hall

23. Cleanliness Winner
Sandra Welch
Staybridge Suites

24. Excellence
Awards 2013

25. Leisure Excellence

26. Leisure Excellence
Lisa Crocker
Staybridge Suites

27. Leisure Excellence
Finalists
Louise Mowatt
Newcastle Gateshead Marriott
Metrocentre
Talieh Monner
Matfen Hall
Helen Wood
Newcastle Marriott
Gosforth Park

28. Leisure Excellence
Winner
Talieh Monner
Matfen Hall

29. Excellence
Awards 2013

30. Neal Crocker

31. Charity Raffle

32. Excellence
Awards 2013

33. Quiz Time!

34. Excellence
Awards 2013

35. Great North
Menu

36. Nick Holmes
Rockliffe Hall

38. Great North Menu
Runners Up
Mariusz Urbanczyk, Copthorne Hotel
John Candlish, County Hotel by Thistle
Malcolm McCrae, Marriott Durham
Stephen Cawley, Newcastle Marriott Gosforth Park
Andrew Hymers, Newcastle Gateshead Marriott MetroCentre
Anthony Archer, Matfen Hall Hotel
Richard Hardy, Thistle Middlesbrough
Paul Todd, Ramside Hall Hotel
Richard Greenup, Sunderland Marriott Hotel

39. Great North Menu
Winners
Thomas Knott
Daniel Parker
Steven Lawford

40. Sales Champion
Proactive

41. Sales Champion
Proactive
Des Caldwell
Durham Marriott Royal County

42. Sales Champion
Proactive Finalists
Sarah Mitcheson
Holiday Inn
Wendy Benson
Rockliffe Hall
Lesley Johnston
Newcastle Gateshead Marriott
Metrocentre

43. Sales Champion
Proactive Winner
Wendy Benson
Rockliffe Hall

44. Excellence
Awards 2013

45. Sales Champion
Reactive

46. Sales Champion
Reactive
Andrew Fletcher
Newcastle Marriott Gosforth Park

47. Sales Champion
Reactive Finalists
Claire Stephens
Ramside Hall
Jenny Blin
Wynyard Hall
Rebecca Salmon
Hardwick Hall

48. Sales Champion
Proactive Winner
Claire Stephens
Ramside Hall

49. Excellence
Awards 2013

50. Community
Award

51. Community
Award
Lottie Haylock
Grey Street Hotel

52. Community Award
Finalists
Nicolas Nasser
Green Team
Thistle Middlesbrough
Michael Floyd
Newcastle Marriott Gosforth Park
Ron Engels
Durham Marriott Royal County

53. Community Award
Winner
Michael Floyd
Newcastle Marriott Gosforth Park

54. Excellence
Awards 2013

55. Shooting Star

56. Shooting Star
Rob Armstrong
LA Taxis

57. Shooting Star
Finalists
Angela Dooley
Rockliffe Hall
Kelly Smith
Walter Simoes
Newcastle Gateshead Marriott
MetroCentre
Wynyard Hall

58. Shooting Star
Winner
Walter Simoes
Newcastle Gateshead Marriott
MetroCentre

59. Excellence
Awards 2013

60. Inspirational
Leader

61. Inspirational
Leader
John Adamson
Ramside Hall Estates

62. Inspirational
Leader Finalists
John Glendinning
Close House
Mark Winter
Hotel Indigo
Lisa Blundell
Newcastle Gateshead Marriott
MetroCentre

63. Inspirational
Leader Winner
John Glendinning
Close House

64. Excellence
Awards 2013

65. Ken Ellington
Joint Chair
Copthorne Hotel

66. Charity Raffle

67. Excellence
Awards 2013

68. Thank You