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UNIVERSITY OF RWANDA
COLLEGE OF BUSINESS AND
ECONOMICS
GENERAL INTERNSHIP REPORT
Student name: NIYONKURU OSCAR
Registration number: 215010847
Placed in: CAPITAL MARKET AUTHORITY OF RWANDA
Academic year: 2016-2017
Internship Period: from June 19th
to July 28st
2017
Bachelor of Science in Accounting
Name of academic supervisor: BANZIMANA STANNY
i
ACKNOWLEDGEMENTS
The completion of this report would not have been possible without joint efforts from a number of
people to whom I owe to give my thanks.
In this regard, I firstly thank God for His help upon throughout all my academic progresses and
during the academic internship period and come up with this report properly under His protection
and in a healthy condition, I also would like to express my special thanks of gratitude to the
management of University of Rwanda, particularly the management of the College of Business
and Economics (CBE) Gikondo Campus for the incredible facilitations by creating a learning
suitable environment and students’ friendly life.
I am very grateful to my lecturers of Accounting courses whom I consider my best lecturers
because I have learnt a lot from them not only academic courses but also social life behaviors, I
can’t forget tutorial lecturers who inspired me from the start of my courses in the College until
today. As well, special thanks to everyone who had helped me from the start to the completion of
this internship, God bless you all.
My sincere thanks are highly directed to the CAPITAL MARKET AUTHORITY management for
accepting my request to carry out the internship in their organization. My sincere gratitude further
goes to CAPITAL MARKET AUTHORITY staff, who spent their time training, guiding and
supplying all the necessary information needed to complete the training.
I thank the Government of Rwanda (GoR) through Rwanda Education Board (REB) and the
Rwanda Development Bank (BRD) that provided all sponsorships during my studies.
Finally, I acknowledge my family, all my friends who provided physical, financial and moral
support during my course of training. I also thank my classmates with whom we shared ideas and
cooperated.
Thanks to everyone, and God bless!
ii
Declaration
I hereby declare that, except where otherwise indicated, this document is entirely my own work and has
not been submitted in whole or in part to any other university.
Name: NIYONKURU OSCAR
Signature: …………………………...
Date:…………/…………./……………
iii
CERTIFICATION
I hereby certify that NIYONKURU OSCAR, a student at University of Rwanda, College of
Business and Economics has conducted an internship in CAPITAL MARKET AUTHORITY,
which started from June 12rh
to August 05, 2016 under my supervision and guidance.
Name of field Supervisor: MAGYEZI Geoffrey
Signature:
Date:
iv
CERTIFICATION
I hereby certify that NIYONKURU OSCAR, a student at University of Rwanda, College of
Business and Economics has conducted an internship in CAPITAL MARKET AUTHORITY,
which started from June 12rh
to July 28th
, 2017 under my supervision and guidance.
Name of Academic Supervisor: BANZIMANA Stanny
Signature:
Date:
v
List of abbreviation
GoR:Government of Rwanda
REB:Rwanda educational board
RDB:Rwanda development board
CMA:Capital market authority
RSE:Rwanda stock exchange
ICPAR:institute of certified public accountant
Bsc. ACC:Bachelor of Science in accounting
IFMIS: integrated financial management information system
vi
Table of Contents
ACKNOWLEDGEMENTS ........................................................................................................................i
Declaration...................................................................................................................................................ii
CERTIFICATION.....................................................................................................................................iii
CERTIFICATION.....................................................................................................................................iv
List of abbreviation.....................................................................................................................................v
INTERNSHIP REPORT...........................................................................................................................ix
ABSTRACT............................................................................................................................................ - 1 -
1. BACKGROUND OF CAPITAL MARKET AUTHORITY ...................................................... - 2 -
INTRODUCTION ................................................................................................................................- 2 -
Vision................................................................................................................................................- 4 -
Mission..............................................................................................................................................- 4 -
Core values........................................................................................................................................- 4 -
Objectives of CMA...............................................................................................................................- 4 -
Investor Education: Overview ..............................................................................................................- 5 -
2. JOB DESCRIPTION..................................................................................................................... - 7 -
Task 1: filing, classification and bookkeeping......................................................................................- 7 -
Objective...........................................................................................................................................- 7 -
My responsibility ..............................................................................................................................- 8 -
Task description..............................................................................................................................- 10 -
Technical details .............................................................................................................................- 10 -
Scientific/professional skills required.............................................................................................- 11 -
Problems encountered and approach taken to solve them...............................................................- 11 -
Solution/design implemented..........................................................................................................- 12 -
New skills/knowledge acquired ......................................................................................................- 12 -
Team members on task ...................................................................................................................- 12 -
Task 2: RECORDING OF ALL ACCOUNTING TRANSACTIONS by USING IFMIS .................- 14 -
Objective.........................................................................................................................................- 14 -
My responsibility ............................................................................................................................- 14 -
Task description..............................................................................................................................- 16 -
vii
Technical details .............................................................................................................................- 17 -
Scientific/professional skills required.............................................................................................- 17 -
Problems encountered and approach taken to solve them...............................................................- 18 -
Solution/design implemented..........................................................................................................- 18 -
New skills/knowledge acquired ......................................................................................................- 19 -
Team members on task ...................................................................................................................- 19 -
TASK THREE: Finalizing Financial Report ......................................................................................- 20 -
Objective.........................................................................................................................................- 20 -
Responsibility .................................................................................................................................- 21 -
Technical details .............................................................................................................................- 21 -
Scientific/professional skills required.............................................................................................- 21 -
Auditing ..........................................................................................................................................- 21 -
Financial Accounting......................................................................................................................- 22 -
3. LERNING OUTCOMES............................................................................................................. - 25 -
The difficult day of the internship...................................................................................................- 25 -
Context............................................................................................................................................- 25 -
Internee’s Role................................................................................................................................- 25 -
Action taken....................................................................................................................................- 26 -
Performance....................................................................................................................................- 26 -
Guidance .........................................................................................................................................- 26 -
Improvement...................................................................................................................................- 26 -
Gain/learn........................................................................................................................................- 26 -
Internee's First Day on the Internship .................................................................................................- 26 -
Context............................................................................................................................................- 27 -
Internee's Role.................................................................................................................................- 27 -
Actions Undertaken ........................................................................................................................- 27 -
Performance....................................................................................................................................- 27 -
Guidance .........................................................................................................................................- 28 -
Improvement...................................................................................................................................- 28 -
Gain/Learn ......................................................................................................................................- 28 -
My best day on internship...................................................................................................................- 29 -
viii
Context............................................................................................................................................- 29 -
The intern’s role:.............................................................................................................................- 29 -
Action taken:...................................................................................................................................- 29 -
Performance....................................................................................................................................- 29 -
Guidance .........................................................................................................................................- 29 -
Improvement:..................................................................................................................................- 29 -
Gain/learn:.......................................................................................................................................- 29 -
4. SELF EVALUATION OF INTERNSHIP ................................................................................. - 30 -
4.1. Internee’s Expectations of internship...........................................................................................- 30 -
4.2 The way in which the Internee's expectations have been met.......................................................- 31 -
4.3 The new skills acquired by Internee from internship....................................................................- 32 -
4.4 The relevancy of the work with what had studied at C.B.E..........................................................- 33 -
4.5 The overall performance rate........................................................................................................- 33 -
4.6 The way in which the Internee has been changed as result of internship experience...................- 34 -
5. SELF DEVELOPMENT PLAN ................................................................................................. - 35 -
6. CONCLUSIONS .............................................................................................................................. - 36 -
7. RECOMMENDATIONS................................................................................................................. - 37 -
7.1. Recommendations to the CBE...................................................................................................- 38 -
8. REFERENCE................................................................................................................................... - 39 -
APPENDIX........................................................................................................................................... - 40 -
ix
INTERNSHIP REPORT
- 1 -
ABSTRACT
This internship report was submitted as partial fulfillment for award of bachelor’s degree in
Bachelor of Science in accounting (Bsc. ACC). It is for this reason that I did the internship of 6
weeks in CAPITAL MARKET AUTHORITY(CMA), which is a public institution established
by Law No.23 /2017 of 31/05/2017 responsible for developing and regulating the capital markets
industry, commodities exchange and related contracts, collective investment schemes and
warehouse receipts system. CMA was previously referred to as the Capital Market Advisory
Council (CMAC) which was a council established by Prime Minister's Order of 28 March 2007
to initially guide the development of a Capital Market in Rwanda.
I carried out my internship in CAPITAL MARKET AUTHORITY. The purpose of this
internship was to practice what I had covered theoretically at school. During my internship
period, I acted as bookkeeper, assisting in accountant duties. I also attended The Rwanda Stock
Exchange (RSE) Limited as a broker. It was incorporated on 7th October 2005 with the objective
of carrying out stock market operations. The Stock Exchange was demutualized from the start as
it was registered as a organization limited by shares. The organization was officially launched on
31st January 2011. My trainers offered me practical working experience on learning professional
skills, abilities and activities. I encountered and dealt with different challenging issues and
fortunately, such challenges widened my thinking capacity and decision-making.
At CMA I was in charge of filing and documents classification which is a fundamental attribute
of a good accountant. I was also the man to learn the accounting information system used in
CMA and in the same in other government institution, it is called integrated financial
management information system (IFMIS). With the help of industrial supervisor this became a
success. And in all the duties I reported to my supervisor, the accountant of CMA
- 2 -
1. BACKGROUND OF CAPITAL MARKET AUTHORITY
INTRODUCTION
Capital Market Authority (CMA) is a public institution established by Law No.23 /2017 of
31/05/2017 responsible for developing and regulating the capital markets industry, commodities
exchange and related contracts, collective investment schemes and warehouse receipts system.
CMA was previously referred to as the Capital Market Advisory Council (CMAC) which was a
council established by Prime Minister's Order of 28 March 2007 to initially guide the
development of a Capital Market in Rwanda.
The Authority is responsible for:
 Implementing the Government policy on Capital Market;
 Preparing draft policies on capital market;
 Advising Government on policy relating to the capital market;
 Promoting public awareness on the capital market and develop such market;
 Elaborating action plans and conducting studies in order for CMA to achieve its
mission;
 Formulating principles and regulations for the capital market;
 Making regulations governing capital market business in accordance with the Law
regulating capital market in Rwanda;
 Controlling and supervising all capital market activities with a view to maintain proper
code of conduct and acceptable practices on the capital market;
 Registering capital market business and related instruments provided for by the Law
regulating capital market in Rwanda;
 Issuing, suspending, and withdrawing licenses and approvals related to capital market
business;
 Seeking to achieve fairness, efficiency and transparency in the functioning of the
capital market;
 Protecting citizens and investors in capital market from unfair and unsound practices
or practices involving fraud, deceit, cheating or manipulation;
- 3 -
 Monitoring, supervising, and take actions with regard to the compliance with this Law
and regulations thereto related as well as with the Law regulating capital market in
Rwanda and regulations thereto related;
 Co-operating and collaborating with other regulatory bodies in accordance with the
provision of the Law regulating capital market in Rwanda;
 Consulting concerned organs prior to making any decision to modify principles and
regulations of the profession that may have impact on the functioning of the capital
market;
 Keeping adequately and timely records of decisions made in the accomplishment of
CMA mission;
 Accomplishing any other mission assigned by the Law regulating capital market in
Rwanda.
- 4 -
Vision
To be a key contributor to Rwanda becoming a competitive financial center through mobilization
of long term capital.
Mission
To nurture wealth by facilitating the development of an orderly, fair, transparent and efficient
capital market.
Core values
Good Governance, Knowledge, Creativity and Innovation.
Objectives of CMA
Consolidate and manage all existing funds available to SMEs
• Develop mechanism to enhance SMEs and special groups easy access to finance
• Tailor conditions and requirements to make simple SME and PFI participation
• Scale up services and components to facilitate SMEs at all stages of their business cycle
• Design banking products to respond to SMEs needs
Strengths
• Strong government support
• Endorsement as Access to Finance arm
• Sufficient financial resources
• Full products offering
• Appropriate sector experience
Fitting financial sector involvement
• Strong stakeholder partnerships
- 5 -
Investor Education: Overview
One of the statutory objectives of the Capital Market Authority, CMA is to promote and develop
the capital markets industry in Rwanda. Investor education is one of the ways of attaining this goal.
CMA is conversant that public education and awareness is an important regulatory and market
development tool. CMA conjugated efforts to address the prevailing low level of financial literacy
among the Rwanda public and private investors.
CMA initiated national public education program to facilitate an interactive and educative forum
to enable and benefit market regulators, operators, practitioners, issuers and other general public
investors in Rwanda and in the Diaspora.
CMA developed useful educational resources including this website in order to give an insight into
various aspects of the Rwanda capital markets industry. You will also find other educational tools
and materials to introduce domestic, East Africans or International investors to the Rwanda Capital
Markets.
- 7 -
2. JOB DESCRIPTION
As per University of Rwanda college of business and economics academic regulations,
internship is done in six weeks of working, It is with that regard, I got to be trained and taught
in some departments in CAPITAL MARKET AUTHORITY, I passed in several but related
divisions but the most of all I specialized my internship in accounting and finance related
activities which is the most important division in this organization and it helped me to acquire
more practical skills and be acquainted with high accounting skills, it benefited also the
organization because my work played a role in the operations of the organization as I acted as a
bookkeeper at that time being of my academic internship.
By carrying out several accountingactivities with the employees of the organization and confirm
with the assigned responsibilities I used to pay more attention and keep in mind that my
workings will at the end of the day help the organization, CAPITAL MARKET AUTHORITY
Below are summaries of the tasks that I performed during my academic internship period of six
weeks.
Task 1: filing, classification and bookkeeping
In my internship process, I was also assigned to work with the Capital market authority’s Chief
Accountant in the Accounting Department to practice and increase my knowledge from the CBE.
Objective
Capital market authority maintains various accounting books that are equally useful for it to ensure
strong internal control system and effective operations leading to accurate production of the
financial statements reflecting its financial performance. These recording of transactions in
accounting books are more useful to avoid frauds and embezzlements of money.
The objective of recording of all accounting transaction is to enable to know how the records of
various activities are being done in INSTITUTION, because of practicing the knowledge and skills
gained from the class.
- 8 -
My responsibility
During this internship concerning the responsibility, my responsibility was to recording different
books used by Capital market authority, such books and documents are described below.
The main accounting books maintained in Capital market authority
All operations of Capital market authority are in form of cash. It shows the opening cash balances,
cash withdrawals and deposits of the day as well as the closing balances of the day. The closing
balances of the day should appear in the main ledger.
 Deposit journal/ledger
This accounting book indicates decrease and increase of members’ savings resulted from
withdrawals, deposits and transfers of the day. The closing balances should appear both in the cash
control book and the main ledger at the end of the day.
 Credit journal/ledger
This accounting book comprises of loans disbursements and payments as well as the associated
interests and fees. The closing balances in this book should appear both in the cash control book,
incomes and expenditures book (for fees and interests) and the main ledger.
 Incomes and expenditure journal/ledger
 This accounting book records all expenditures and incomes of INSTITUTION on a daily
basis. The daily closing balances should both appear in the cash control book and the main
ledger.
 Bank journal/ledger
This accounting book records all operations affecting the INSTITUTION’s bank accounts and
should be reconciled to bank statements on a regular basis. The closing balances should appear in
the main ledger and movements of such accounts will affect the cash control book at the end of
the day.
 Cash Control book
This is a very important accounting book for internal control purposes. It centralizes all daily cash
balances from other accounting books. It reflects the comparison between physical cash balance
- 9 -
and balances in accounting books, which should be equal. Any inequality will reflect the surplus
or deficit for which the cashier has to be accountable.
 Main ledger/General ledger
This accounting book centralizes all accounting balances from the preliminary books of accounts
and is very important in the preparation of financial statements.
Supporting documents
 Bank slips (pay slips)
When depositing or withdrawing cash, the member should be provided a bank slip (pay slip) with
which should be signed by both the member and the cashier with at least two copies (one copy for
the client and another copy for the INSTITUTION).
 Members’ deposit/credit cards and passbooks
Member’s deposit/credit card is a document in which we record money deposited or withdrawn
and this document stays at Capital market authority where it is kept under the File Manager’s
authority. Members’ deposit passbooksrecords also money deposited or withdraw and the
member/client holds its document. For identification purposes, all members’ cards (deposit,
credit) as well as the passbooks should contain the necessary full address of the member including
names, identity card number, place of residence (district, sector, cell, village), telephone number,
electronic mail address if any, etc. and the passport photo of the member as well as that of the
proxy etc.
All saving and withdrawal operations have to be recorded on the member’s passbook and in the
deposit journal on time of the transaction.
A part of recording accounting operation that I have recorded the following were also part of my
responsibilities:
 Control all transactions from the basic books of teller and centralize them in general
journal.
 Sign with the manager all expenses document and verify their recording by the teller.
- 10 -
 Recording all transaction relating with our bank accounts in bankbook by making bank
reconciliation statement.
 Make daily total transactions and control them.
 Keep the good classification of all accounting documents.
 Control and record all information relating with the vault (safe deposit box), physical
control of money and sign in the control book together with the manager.
 Analyze the consistency of data entered.
 Verifying the operations’ completeness.
Task description
In this task, I will describe different skills acquired during my internship period. The task is
important especially in both the institution and to the partners because its performance requires an
understanding of various function, understanding and analyzing document classification systems
to ensure that the Capital market authority comply with the document classification laws regarding
its function or its time of operations and analysis of various source documents from various
partners. The task is important too for the intern because he or she took the opportunity to see how
the document are classified and recorded and their purpose.
Technical details
Every time for everyone is not easy to deal with things that he/she faces first and was and you see
that it required special knowledge and consideration, as a student who did not previously get the
opportunity to conduct the internship or any other kind of employment to perform that task first.
Meaning that, we were not having enough knowledge and skills used to perform that kind of task.
The reason why before starting the task, the Block Manager gave us some guidelines being
followed by intern, in which intern had to follow in its classification and one of the employee
who gave me that kind of guidance is my internal supervisor who is chief accountant of the
INSTITUTION.
Performing that kind of task require technical details and deep understanding of the function and
time of operation of the documents and also knowing the process used in arranging the document
in the file by following descending order, meaning that the last operations according to time are
- 11 -
located over or upper in the file and the first operation is under in the file. So, the technical details
of the task are used in document recording and placing in their activities.
After that kind of guidance the Manager (chief accountant) gave the intern basic knowledge
relating to the document classification. Therefore, by helping me in that case, intern become
familiar with the task and perform it accordingly due to that kind of guidance from my Supervisor.
Same as the other job the first job performed by the one who perform it first require any kind of
guidance, reason why that kind of guidance is needed for intern in order to perform that kind of
task.
Scientific/professional skills required
The skills I acquired from this task is to put into application what I learnt in theory, follow up of
transactions, bank reconciliation, accounting document classification, recording and management
of accounting books like Cash book to record receipts and payments, Deposit journal/ledger which
indicates decrease and increase of members’ savings resulted from withdrawals, deposits and
transfers of the day Credit journal/ledger - which comprises loan disbursements and payments as
well as the associated interests and fees, incomes and expenditure journal/ledger to records all
expenditures and incomes of the Capital market authority on a daily basis, Cash Control book
centralizes all daily cash balances from other accounting books. Bank journal/ledger to Records
all operations affecting the bank accounts and should be reconciled to bank statements on a regular
basis.
Problems encountered and approach taken to solve them
Some documents are complex to record, because they have a number of items to record in and are
done for the first time so I have encountered with difficulties in recording different transaction.
Same as the other task which is performed first, as I the one who performed it, of course I would
face challenges but according to this task, the problem encountered by the intern is not high
because only is a problem of lack of experience and lack of information which is easily solved by
the internal supervisor only by giving the intern the necessary information relating to that task of
document filling as document filling is of paramount importance in the INSTITUTION. The intern
had a challenge only from the fear of doing it wrongly because wrong classification leads to the
failure of the INSTITUTION. This is the reason why the intern had a fear of classifying that huge
number of document.
- 12 -
Because during the internship period in accounting department there was many documents which
required to be classified according to its function and its time of operation I have encountered a
problem of a voluminous documents which need to be classified. It was a challenge for the intern
to classify that huge number of document, as it is required to be classified without having enough
skills required.
Solution/design implemented
I tried to approach my supervisor just to gather more information about what to do while I found
myself in such a situation where I have classify that kind of different document and I tried also to
organize myself by taking time to go in different reference of classified documents with the
intention of getting real information about classification, these helped me to detect how those
documents are classified.
As I have just spoken before to solve that kind of problem which is huge number of operation or
document only it require to have necessary information from my supervisor and the other solution
is based on choosing the basis used in document classification according to its time of operation
where the monthly basis is chosen for the purpose of reducing that kind of huge number of
operations.
So only one solution of that kind of problem that is huge number of operation is to choose the basis
of classification where the monthly basis is chosen for reducing that huge number of operation.
New skills/knowledge acquired
During this internship, I acquired different knowledge in recording different transaction in the
different accounting books, for example, how to fill the cashbook and petty cash book by the
accountant of Capital market authority and how to record them according to the function.
Team members on task
Supervisor
I was supervised by the Manager of Capital market authority who has responsibility of ensuring
that; documents are kept properly, Customers complaints regarding charges declaration have been
responded, staff working in his/her department are working accordingly and regularly as provided
by the law, and issuance of invoices.
- 13 -
Co-workers
I have worked with other workers such as File Manager in charge of document management, Chief
Accountant in charge of monitoring all accounting processes who always operate in this section,
they have become the best friends and they have given us support when is required. They have
also given us motivation through encouraging words saying that it is good to be familiar with it
because every organization needs people who will manage their documents in day-to-day
activities, they said that documents sorting and filing is the major task of an accountant.
External inputs
During the period, the external inputs are office tools like computer and software, records of
documents required to process the assigned tasks.
- 14 -
Task 2: RECORDING OF ALL ACCOUNTING TRANSACTIONS by USING
IFMIS
In my internship process, I was also assigned to work with the Capital market authority’s Chief
Accountant in the Accounting Department to practice and increase my knowledge from the CBE.
Objective
Capital market authority maintains various accounting books that are equally useful for it to ensure
strong ICS and effective operations leading to accurate production of the financial statements
reflecting its financial performance. These recording of transactions in accounting books are more
useful to avoid frauds and embezzlements of money.
The objective of recording of all accounting transaction is to enable to know how the records of
various activities are being done in INSTITUTION, because of practicing the knowledge and skills
gained from the class.
My responsibility
During this internship concerning the responsibility, my responsibility was to recording different
books used by Capital market authority, such books and documents are described below.
The main accounting books maintained in Capital market authority
All operations of Capital market authority are in form of cash. It shows the opening cash balances,
cash withdrawals and deposits of the day as well as the closing balances of the day. The closing
balances of the day should appear in the main ledger.
 Deposit journal/ledger
This accounting book indicates decrease and increase of members’ savings resulted from
withdrawals, deposits and transfers of the day. The closing balances should appear both in the cash
control book and the main ledger at the end of the day.
 Credit journal/ledger
This accounting book comprises of loans disbursements and payments as well as the associated
interests and fees. The closing balances in this book should appear both in the cash control book,
incomes and expenditures book (for fees and interests) and the main ledger.
- 15 -
 Incomes and expenditure journal/ledger
 This accounting book records all expenditures and incomes of INSTITUTION on a daily
basis. The daily closing balances should both appear in the cash control book and the main
ledger.
 Bank journal/ledger
This accounting book records all operations affecting the INSTITUTION’s bank accounts and
should be reconciled to bank statements on a regular basis. The closing balances should appear in
the main ledger and movements of such accounts will affect the cash control book at the end of
the day.
 Cash Control book
This is a very important accounting book for internal control purposes. It centralizes all daily cash
balances from other accounting books. It reflects the comparison between physical cash balance
and balances in accounting books, which should be equal. Any inequality will reflect the surplus
or deficit for which the cashier has to be accountable.
 Main ledger/General ledger
This accounting book centralizes all accounting balances from the preliminary books of accounts
and is very important in the preparation of financial statements.
Supporting documents
 Bank slips (pay slips)
When depositing or withdrawing cash, the member should be provided a bank slip (pay slip) with
which should be signed by both the member and the cashier with at least two copies (one copy for
the client and another copy for the INSTITUTION).
 Members’ deposit/credit cards and passbooks
Member’s deposit/credit card is a document in which we record money deposited or withdrawn
and this document stays at Capital market authority where it is kept under the File Manager’s
authority. Members’ deposit passbooksrecords also money deposited or withdraw and the
member/client holds its document. For identification purposes, all members’ cards (deposit,
- 16 -
credit) as well as the passbooks should contain the necessary full address of the member including
names, identity card number, place of residence (district, sector, cell, village), telephone number,
electronic mail address if any, etc. and the passport photo of the member as well as that of the
proxy etc.
All saving and withdrawal operations have to be recorded on the member’s passbook and in the
deposit journal on time of the transaction.
A part of recording accounting operation that I have recorded the following were also part of my
responsibilities:
 Control all transactions from the basic books of teller and centralize them in general
journal.
 Sign with the manager all expenses document and verify their recording by the teller.
 Recording all transaction relating with our bank accounts in bankbook by making bank
reconciliation statement.
 Make daily total transactions and control them.
 Keep the good classification of all accounting documents.
 Control and record all information relating with the vault (safe deposit box), physical
control of money and sign in the control book together with the manager.
 Analyze the consistency of data entered.
 Verifying the operations’ completeness.
Task description
In this task, I will describe different skills acquired during my internship period. The task is
important especially in both the institution and to the partners because its performance requires an
understanding of various function, understanding and analyzing document classification systems
to ensure that the Capital market authority comply with the document classification laws regarding
its function or its time of operations and analysis of various source documents from various
partners. The task is important too for the intern because he or she took the opportunity to see how
the document are classified and recorded and their purpose.
- 17 -
Technical details
Every time for everyone is not easy to deal with things that he/she faces first and was and you see
that it required special knowledge and consideration, as a student who did not previously get the
opportunity to conduct the internship or any other kind of employment to perform that task first.
Meaning that, we were not having enough knowledge and skills used to perform that kind of task.
The reason why before starting the task, the Block Manager gave us some guidelines being
followed by intern, in which intern had to follow in its classification and one of the employee
who gave me that kind of guidance is my internal supervisor who is chief accountant of the
INSTITUTION.
Performing that kind of task require technical details and deep understanding of the function and
time of operation of the documents and also knowing the process used in arranging the document
in the file by following descending order, meaning that the last operations according to time are
located over or upper in the file and the first operation is under in the file. So, the technical details
of the task are used in document recording and placing in their activities.
After that kind of guidance the Manager (chief accountant) gave the intern basic knowledge
relating to the document classification. Therefore, by helping me in that case, intern become
familiar with the task and perform it accordingly due to that kind of guidance from my Supervisor.
Same as the other job the first job performed by the one who perform it first require any kind of
guidance, reason why that kind of guidance is needed for intern in order to perform that kind of
task.
Scientific/professional skills required
The skills I acquired from this task is to put into application what I learnt in theory, follow up of
transactions, bank reconciliation, accounting document classification, recording and management
of accounting books like Cash book to record receipts and payments, Deposit journal/ledger which
indicates decrease and increase of members’ savings resulted from withdrawals, deposits and
transfers of the day Credit journal/ledger - which comprises loan disbursements and payments as
well as the associated interests and fees, incomes and expenditure journal/ledger to records all
expenditures and incomes of the Capital market authority on a daily basis, Cash Control book
centralizes all daily cash balances from other accounting books. Bank journal/ledger to Records
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all operations affecting the bank accounts and should be reconciled to bank statements on a regular
basis.
Problems encountered and approach taken to solve them
Some documents are complex to record, because they have a number of items to record in and are
done for the first time so I have encountered with difficulties in recording different transaction.
Same as the other task which is performed first, as I the one who performed it, of course I would
face challenges but according to this task, the problem encountered by the intern is not high
because only is a problem of lack of experience and lack of information which is easily solved by
the internal supervisor only by giving the intern the necessary information relating to that task of
document filling as document filling is of paramount importance in the INSTITUTION. The intern
had a challenge only from the fear of doing it wrongly because wrong classification leads to the
failure of the INSTITUTION. This is the reason why the intern had a fear of classifying that huge
number of document.
Because during the internship period in accounting department there was many documents which
required to be classified according to its function and its time of operation I have encountered a
problem of a voluminous documents which need to be classified. It was a challenge for the intern
to classify that huge number of document, as it is required to be classified without having enough
skills required.
Solution/design implemented
I tried to approach my supervisor just to gather more information about what to do while I found
myself in such a situation where I have classify that kind of different document and I tried also to
organize myself by taking time to go in different reference of classified documents with the
intention of getting real information about classification, these helped me to detect how those
documents are classified.
As I have just spoken before to solve that kind of problem which is huge number of operation or
document only it require to have necessary information from my supervisor and the other solution
is based on choosing the basis used in document classification according to its time of operation
where the monthly basis is chosen for the purpose of reducing that kind of huge number of
operations.
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So only one solution of that kind of problem that is huge number of operation is to choose the basis
of classification where the monthly basis is chosen for reducing that huge number of operation.
New skills/knowledge acquired
During this internship, I acquired different knowledge in recording different transaction in the
different accounting books, for example, how to fill the cashbook and petty cash book by the
accountant of Capital market authority and how to record them according to the function.
Team members on task
Supervisor
I was supervised by the Manager of Capital market authority who has responsibility of ensuring
that; documents are kept properly, Customers complaints regarding charges declaration have been
responded, staff working in his/her department are working accordingly and regularly as provided
by the law, and issuance of invoices.
Co-workers
I have worked with other workers such as File Manager in charge of document management, Chief
Accountant in charge of monitoring all accounting processes who always operate in this section,
they have become the best friends and they have given us support when is required. They have
also given us motivation through encouraging words saying that it is good to be familiar with it
because every organization needs people who will manage their documents in day-to-day
activities, they said that documents sorting and filing is the major task of an accountant.
External inputs
During the period, there wasno external inputs
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TASK THREE: Finalizing Financial Report
Objective
The supervisor proceeds on planning and making annual report. The selection is based on the
following criteria (which can be amended any time):
 Relative size of taxpayer as measured by the turnover or PAYE declaration,
 Relative magnitude of additional tax obtained from auditing the taxpayer in the past
 Relative amount of under-declaration of turnover to tax compared to Value added
Tax (VAT),
 Relative magnitude of profitability as measured by net profit or loss ratio to turnover,
 Not audited for a period of more than 2 years
 Random selection
 Third party information
The audit team leader receives the audit cases from group leader and prepares report to be
submitted to audit group leader. After approval of group leader or makes additional inputs if any
and sends it to the audit head of division where he or she makes his or her own approval and
additional inputs if any before he or she authorizes the issuance of audit notifications (Avis de
verification).
The audit team prepares the audit notification signs it and submits it to the head of audit division
for signature. After signature, the audit team sends the audit notification to the taxpayer concerned
and taxpayer acknowledges receipt of the notification by signing and stamping.
After seven days the audit team accompanied always by their group leader visits taxpayer premises
for introduction and starting the audit. After discussion with the taxpayer, the audit team produces
the audit report and submits it to the group leader and after made corrections with audit division.
An approved audit report is discussed between audit team and taxpayer and a report on findings
(process verbal) is produced and signed by auditors and taxpayer then the audit team produces the
rectification note (Avis de rectification).
The taxpayer has the right to give his or her observations within 30 days after receiving
rectification note. And a taxpayer gives his or her observations. If the taxpayer does not react
within thirty days, it is assumed that he has accepted the findings in the rectification note.
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Always before sending the notice of assessment to commissioner for domestic taxes department
for signature, the audit group leader makes sure that all notice of assessment are captured in
SIGTAS (refer to automated procedures). After signature of final rectification note and the notice
of assessment, the audit team sends them to the taxpayer with acknowledge of reception.
Responsibility
My responsibility was to assist auditors in all process until the time of issuing an audit report by
analyzing the sales situation, Purchases (importations and local purchases), bank account
statements, cash book, stocks inventory, expenses, and any other transaction related to the Business
and by recording all data into machine in order to keep well data and preparing report
Task description
Technical details
During internship period, I assisted in handling audit case by visiting premises of taxpayer to be
audited, and recording his or her data into system of RRA, and stamping his documents for
approving that those documents were verified.
Scientific/professional skills required
In order to achieve these tasks, there is a couple of knowledge and skills I must carry such as:
 Auditing
 Financial Accounting
 Information Technology
Auditing
In the department of audit of tax accounts, the knowledge and skills that gained was to know the
important element of tax audit which are the following:
 Comprehensive audit: Is the audit of taxpayer’s document for the obtaining at least two
purposes (for example VAT refund and PIT) at same audit work. This audit takes a seven (7)
days for taxpayer to prepare required document by auditors. the letter sent to the taxpayer is
called notification note
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 Issue oriented audit: in other hand this type of audit exists when the auditors examine taxpayer
for one activity of audit (for example to audit the PIT only) it takes a three (3) days for taxpayer
to prepare a document required.
 VAT refund audit: supervisor taught me that this audit was done for the purpose of obtaining
how much refund to taxpayer as main objective
 Desk audit this another type of audit which performed in the office where the auditor invites
a taxpayer in his/her office. The letter used to invite a taxpayer is called invitation letter.
Financial Accounting
The knowledge and skills acquired from this area is to know how to prepare financial statements
rectified. Accountant prepare their financial statement according to all necessary documents
provided by each supposed departments to do so.
These skills helped me to perform my duties with higher performance and they help me to cope
with new environment that I will place in.
Problems encountered and approach taken to solve them
 Large volume of documents to be recorded: the documents of activities done are so many
to be recorded, organized and filed in right place by an accountant because of inadequate
a time generated.
 Accountant who do not record properly their documents: may lead to unspecified date that
can cause Errors of Omission
 Late of cooperation between Accountant and finance officer due to having more task
 Not always you get information when you want it
Solution/design implemented
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 Approach my supervisor for advice.
 Follow all guidelines given.
 Work in team with any matter happen as we work in group and dealing with other about
that problem.
 Take care and always work with purpose.
 Asking others when my supervisor is not around.
New skills/knowledge acquired.
From this task, I gained knowledge and skills in budget preparation, annual report preparation,
classifying data while recording, recording transaction in system of IFMIS, the importance of
collaborating with finance officer on information updates, the importance of making daily target
on job, importance of keeping your data safe using password and keep Pin code of the system and
collaborating with others institutional departments. I also improve my knowledge in Financial
Accounting, Information Communication Technology (I.C.T), etc.
Team members on task:
In this task I was working with group of Accountant and Finance and Administration of CMA.
they hold a Bachelor’s degree in Accounting.
Group leader:
Responsibilities:
Develops operational plans to ensure that returns with the best accounting principles are applied
by:
a. Preparing annually report and
b. Recording transactions
c. classification accounts
d. Analyzing data
e. Using accrual basis
f. Collaborating between accountant and finance officer
g. Preparation of annual budget
- 24 -
- 25 -
3. LERNING OUTCOMES
The section talks about what the intern learnt during the period of industrial training, improvement,
and gain acquired during the internship period.
It also talks about the intern’s contribution to the organization in which he has carried out industrial
training as well as various events that happened in the organization during her internship period.
Commencing internship is not easy for the first time as students who usually get up and go into
their respective lecture rooms. It requires more efforts to behave like any other employee in the
institution that you are working in, it is difficult when the first time the student get into the
organization which demands her to fit into the system as fast as possible to facilitate the
organization’s activities running without disturbances.
As it was provided by the institution, the internship was to last for one and a half months. During
these around two months, I learnt various new issues, some similar to those learnt from class and
others totally different from what have learnt from the class. The internship helped me to match
the two kinds of lessons by implementing what has been learnt from the class into practice as well
as learning new issues. I learnt how to adapt in a new working environment like CAPITAL
MARKET AUTHORITY
The difficult day of the internship
Context
Staff reply different question asked by internee.
It is difficult to ask the staffs many question because of them having many responsibilities. But what I
have learnt is to know how to communicate to the upper staffs and lower staffs which provide internee
better relationship to goals achievement of internship.
Communication skills: because most importance question was to managing relationship with employees
in CAPITAL MARKET AUTHORITYthat is why internship contribute to internee performance
Analytical skills: during the period as internee the problem of misunderstanding when my
supervisor send me to Manager for her signature then the document was refused for signature
because was not complete.
Internee’s Role
The role was just to communicate to the co-worker in the HR department and the supervisor that I
have finished the task.
- 26 -
Action taken
I usually visited co-workers for any support could offer to them as was thee for working and get
experience. In case my support is not required, therefore it was the best time to read about
CAPITAL MARKET AUTHORITY, and knew more about its services.
Performance
Most of the time my performance on her occasion was to help other workers for their overloaded
tasks like preparation of retirement list where my support was usually about identifying and record
in appropriate schedule form ;My workmates were always thee for me whenever I was in need of
any from assistance. The working environment was conductive and exciting. I performed my
responsibilities satisfactorily as usual. I classify some document, and orientate citizen, depending
to their issues,
Guidance
I seek guidance from other employees especially co-workers in the HR department and learn more
about what I did not understand under the internship work.
Improvement
The main area of performance in her instance that I need to improve is competence, Team working
spirit, hardworking and collaboration/co-operation among workers as well as punctuality which
are the best qualities of good employee/members for meeting the government,
S goals.
Gain/learn.
From her situation, I realized that no one is self-sufficient at work place. Thus, in any organization
should create and develop the culture of working as a team. From the, I learnt how socialization
and friendship among staff could contribute more to the success of CAPITAL MARKET
AUTHORITY
Internee's First Day on the Internship
- 27 -
My first day of internship I welcomed by DAF of CAPITAL MARKET AUTHORITYand she
introduced me to other staff members, so by then I was given task to act as HR assistant in the
department human resource management “which work hand in hand with the CAPITAL
MARKET AUTHORITYsupervisor and evaluating the performance of CAPITAL MARKET
AUTHORITY
Context
About my first day on the Internship job, the first thing to do organization, to know all staff of
was my orientation day by my internal supervisor, receiving formation.
Furthermore, the internee is also given the rules and regulations of the overall organization. To my
concern on the first day I was given guidelines and reading different books about the products of
the company that were to be used during the whole time I have to spend in the place
The day was seemed a bit strange when I was having fear among my workmates strange but full
of happiness because I was very curious to see the day that was taking place and how it was being
happened.
Internee's Role
That day the internee was given my first task which was to collect application letters of candidates
at different position.
Actions Undertaken
The internee on the first day usually are not different from those of others, the important actions
that the internee takes during the first day is to adhere to rules and regulations given to her.
Performance
Internee performance kept increasing as the time going on because I started to feel like employee.
It was also increasing because of training obtained from my industrial supervisors and to be
familiar with environment and good cooperation with other employees.
- 28 -
Guidance
The internee received guidance from her field supervisor where he explained her about all
processes he had to pass through and he even explained me about how to perform the task. Some
workmates always guided me in the absence of my supervisor.
Improvement
Internee need to improve the experience of using computer, and communication skills in
knowledge of English language because it is helpful to her in her daily communication with the
different customers. So I have acquired the knowledge about their departments on how the
activities is done in government institutions, the proper way of using the government’s equipment
such as computers, photocopying machine and documents.
Gain/Learn
At the end of the first day, I realized that it is possible to learn a lot of things when you are
committed and have a will to learn as soon as possible he also realized that if anyone gets into new
field (s) she found different things from the ones she thought before. So thus she acquired
considerable knowledge based on best orientation and better collaboration with my supervisor.
Therefore, I gained a lot of skills and knowledge but what was the most important to me are the
new friends, and new social life in the CAPITAL MARKET AUTHORITYand socialization with
the working new environment.
- 29 -
My best day on internship
Context
In CAPITAL MARKET AUTHORITY, all days were interesting to me because every day I learnt
something new, but working as assistant accountant was very interesting to me compared to other
department.
The intern’s role:
I made practices of theory learned in class, where I made some receipts and making reconciliation.
Action taken:
Attempt to resolve issues and problems with customers, to prepare historical bank accounts for
those who need them, and also explain advice on and promote bank products and services to
customers.
Performance
Advises gained from my supervisor and co-workers helped me to perform different tasks
accurately and effectively.
Guidance
With the help of my co-workers and supervisor I have been helped by them to perform many
transactions made in bank.
Improvement:
My improvement area was to know how to express customers who need information from bank.
Gain/learn:
I gained much knowledge in working as an Assistant Accountant, where I knew to use software
called SAGE used by CAPITAL MARKET AUTHORITYand to open the accounts for new
transactions in the system, filling the forms.
- 30 -
4. SELF EVALUATION OF INTERNSHIP
The internee expectation from internship position was to put into practice all theories learnt from
class and learn new things from the hostile company. The skills gained and the change impact is
the results of internship experience.
4.1. Internee’s Expectations of internship
Before starting the internship I was expected to gain both communication and interpersonal skills
needed in the practical world to deal with diverse people in the working environment.
i. The internee was expecting to know how to understand and to handle employees and customers
complaints.
ii. To strengthen work values through their improved understanding and working environment
iii. To gain interpersonal skills that promotes personal growth and development
iv. Internee expects to understand how the working environment works and how it differs from
the school environment.
v. I expected to be able to understand the concept of professional ethics and their implication in
the daily life of finance people.
vi. I expected the internship to enable me to record transactions.
vii. To acquire experience on how to balance works, meeting deadlines in the practical world and
personal issues of life.
viii. To be disseminating with working environment by the Business Consulting Company in areas
that will help me gain new knowledge and understanding in the practical world.
ix. To identify whether they use team building techniques as a way of motivating employees;
- 31 -
4.2 The way in which the Internee's expectations have been met
After starting my internship at CAPITAL MARKET AUTHORITY, I realized that nothing much
was special about the job, it demands due of care, presence, and physical strength and consistent
in the work environment. The job required some unique professional skills, technical skills,
experience, strength and be familiar with the company’s Objectives.
From there, I learnt how employees are building the career through hardworking and partnership.
In addition, by gaining work experience that would be an asset for the future profession course of
work. The next learning goal was to make same practical management principles and procedures.
A lot of effort has been used to meet the expectations through:
i. Socializing: I have tried to create and maintain relationship with co-workers and members in
order to be integrated into the environment.
ii. Having confidence: They helped the internee to put learning into practice when facing with
the new environment that requires sometimes applying the knowledge learnt from class
iii. Punctuality: I have achieved the expectations by working on time and respecting the rules and
regulations of the institution.
- 32 -
4.3 The new skills acquired by Internee from internship
As a student of Human resource, I learnt how to conduct recruitment process and the internee
acquired both communication and interpersonal skills needed to deal with different people. For
example ability to communicate with her supervisor and others co-workers about a problem
without fearing them, ability to deal with different characters of different people in the company
Briefly the following are the new knowledge, skills and abilities that I got during my internship
period in the work environment:
i. Analyze organizational personnel/human resources needs
ii. Resolve disputes between employees, employee groups, and members of management
iii. Effectively communicate management policies to employees and their representatives
iv. Plan, organize, assign, and supervise complex office management functions
v. Maintain confidentiality of sensitive information
vi. Exercise judgment, tact, and diplomacy with a variety of political, social, and economic
groups in a variety of situations relative to a variety of issues
vii. Interview and investigate
viii. Write clear, concise and comprehensive letters and reports
ix. Communicate effectively orally and in writing
x. Communicate effectively with a variety of individuals representing diverse cultures and
backgrounds and function calmly in situations, which require a high degree of sensitivity,
tact and diplomacy
xi. Treat County employees, representatives of outside agencies and members of the public
with courtesy and respect.
- 33 -
4.4 The relevancy of the work with what had studied at C.B.E
The task performed during my Internship period at CAPITAL MARKET AUTHORITY
undertaken was not different from what I learnt in the class at College of Business and Economics
as it required theatrical knowledge learned in class. Thus, they practical work is almost the same
with what we learnt in class at CBE.
The knowledge gotten from school was used to perform human resources practical at workplace,
and CBE thee have to provide seminar, debates , special meetings to improve HR students to be
capable for responding , quickly answers /they have facilitated to get a quick understanding of the
social problems that can appear in local government and providing debates for HR students .
Therefore, the skills acquired from BBA (Bachelor of Business Administration) at UR (University
of Rwanda), College of Business and Economics were helpful in fulfilling the tasks assigned to
me during my internship period.
However, for some tasks, I asked for any support from my supervisor or from any other
experienced colleagues for clarification and understanding. For example the job requires the
knowledge of general Human resource theories.
4.5 The overall performance rate
Generally my overall performance during the internship period was very well, for I was always
active and participative in what I deserve to do.
Due to some work constraints, my performance was not achieved a hundred per cent (100%) but
it is rated at 98%as compared to work performed and its significance to what CAPITAL MARKET
AUTHORITY is the concerned and the best professional experience I gained from the field. They
good exposure was of high value to my best opportunities in management of the company.
I rate the whole industrial training performance as paramount because I gained some degree of
professionalism and experience practically in the field.
- 34 -
4.6 The way in which the Internee has been changed as result of internship
experience
Internship has changed most of my behavior such as time management, dressing codes of ethics
have been gained from internship, improved communication skills, alert analysis before
responding, dealing with Multilanguage people, confidence in dealing with the supervisor,
punctuality, and also I have improved my way of dealing with the wider society and also I have
improved in my career development as future.
Below are some of the strong points I learnt from my internship experience:
i. Self-confidence: Throughout my internship experienced I learnt how to act confidently when
one is undergoing new challenges in a strange and new environment.
ii. Socialization: The assistance rendered to me by my supervisor and other workmates indicated
to me the power of friendship when acquiring knowledge.
iii. Punctuality: Late coming is one of the mistakes that are intolerable at CAPITAL MARKET
AUTHORITYIndustries Limited which is a pre-requisite value of time in whatever I will be
doing in the future.
iv. Dressing code: DAF at the institution is always smart so I found her to be very important since
you can attract the new customer and convince employees toward company goals and
increasing the good image in the public.
v. Presence at work: When I finished my courses ,my will is to expertise in HR international
Finally, her plan will help me to gain all skills and a competitive advantage in the field of work
which will make me not only a better DAF but also a useful expert in the field HR management
in Rwanda society. The internship is the practical learning is the reason why there are many
changes that are obtained from the time of the internship and it where they are acquire different
skills different from those taken from the classroom. Thus, internship is too important because
I have learnt different things that I didn’t learnt at school.
- 35 -
5. SELF DEVELOPMENT PLAN
A self-development plan refers to a process whereby one takes a primary responsibility for his or
her learning and the means towards its achievement. As I can understand and compare the lifestyle
of schooling and that of working, where people are very competitive, I decided on various
strategies to achieve a brighter future.
I always keep performing my work by taking experience to what I underwent in my studies and I
expect to achieve other stages of work in the future due to my studies. I would like to improve my
knowledge through by attending different trainings such as professional courses like CPA, which
am going to graduate soon and take on ACCA and others.
I shall keep attending more public lectures provided by qualified personnel and firms so that I can
improve my interpersonal and communication skills relating with different colleagues and
customers in the job market and to be more efficient. Reading educative books and newspapers
will provide me with up-to-date information regarding accounting and auditing. The courses learnt
will not be ignored, so revision will refresh me and be in position of applying some of them.
I would like to gain new IT based skills because we are working under competent and technology-
based environment.
After my undergraduate studies, I hope to work with financial institutions so that I can keep
working in this familiar environment in which I have acquired lots experience. It will be better for
me to continue improve my knowledge by working in such institutions.
I will keep learning more from my workmates; enhance cooperation with intellectual people who
can advise me professionally this will help me to develop my mindset and career.
For supports of God, my School, Employers, Family and Friends, I think my plans will be realistic
and achievable.
- 36 -
6. CONCLUSIONS
In concluding her report, the internee can hardly leave out mentioning that they internship has been
so beneficial and paramount as it has left her with the knowledge on how most of the practical
work and Experience is done. During my industrial training I realised that a CAPITAL MARKET
AUTHORITY is an administrative entity which promotes and supports the activities in which the
population participate at grass root level. It promotes sustainable socio-economic development on
a participatory basis as targeted by the decentralization program they also achieve many objective
in CAPITAL MARKET AUTHORITY.
The skills acquired from Bsc ACC at College of Business and Economics were helpful to fulfill
my tasks. However, for some confused tasks, I asked support from my supervisor or from any
other experienced colleagues for clarification and understanding. For example the job requires the
knowledge of general human resource principle, and information about the use management
theories used in the public institutions. Therefore, the work or task performed during
theinternership period did not significantly differ from what I have learnt in classroom especially
at the College of Business and Economics because most of technical terms used thee in the
institution was learnt in class is the same as what used at the work place.
After finishing my internship, I find that it is very important for every student to do internship
because it helps to understand the real life and join what we learnt in class and what is going at
working place, all this will help students when she or he will have his or her permanent job. This
internship has brought development in my thinking and my perception.
Also I was able to explore and use of knowledge acquired in Accounting, auditing, taxation and
Information Technology. The part of theory learnt in class was paramount and relevant to what is
practically done in the field.
In particular, as future manager, I realized that management needs to be vigilant, work hard
especially when you have some target to achieve like to meet deadline.
I can conclude by saying that the internship period was very good since I got an opportunity to
realize my dreams and to stand at good level of professionalism and experience in field of work.
I appreciate everything I learnt from Capital Market Authority especially my supervisor.
- 37 -
7. RECOMMENDATIONS
i. While doing internship the trainee saw that as the organisation works with the government,
more especially in activities of training not only its beneficiaries about vision 2020 and
therefore, the government should create a favourable working environment for the
organisation.
ii. CAPITAL MARKET AUTHORITY is recommended to ever find people to replace
people or worker in sensitive positions so that service delivery cannot reach on a standstill;
people should continue to be served even if there is provision holidays for workers.
iii. Sensitization of People in CAPITAL MARKET AUTHORITY should be maintained so
that they can continue to be energetic and productive.
iv. A special receptionist office without any other attached responsibility with at least three
workers should be opened up having only the responsibility of allocating the citizens who
come for services should be allocated to the CAPITAL MARKET AUTHORITY to direct
the people because many people come to the CAPITAL MARKET AUTHORITY without
even the capacity to read and it became a problem to them to know where they go for their
own problems because one officer in charge of public relations is not enough.
- 38 -
7.1. Recommendations to the CBE
I highly appreciate how the College of Business and Economics has made this internship to its all
students. CBE has provided us with all facilities required during our internship. Personally, I
would like to say that my internship was a success and all want planned it. Nevertheless, me and
my friends we had failed getting it on expected time. Which took us of long time to get our
internship and it is from this point of view that: I advise career center to cooperate with private
and public institutions in finding internship for student who are not able to find it on time.
Furthermore, I would like to argue career center to make sure all facilities are provided to the
student during internship, for example to provide financial support on time in other to facilitate
them to do their internship properly. Supervision process should be improved to make sure that
all the students are conducting the internship effectively. Providing internship allowances to
students which will facilitate their transport and lunch at the beginning of internship so that
students can carry out their Training well and comfortably without worrying about transport or
what to eat during the day. As technological changes has necessitated the working environment
to keep on changing, whilst students continue on studying outdated textbooks and editions. It
means that the theories acquired at school are to some extent not relevant to the actual truth,
hence a need for more internship. Therefore, College of Business and Economics should:
i. The different departments within the college should take charge of applying for internship
positions on the behalf of their student so that to help the student to the internship at time.
ii. Enforce and improve supervision in field to encourage and motivate students at work, she
would reduce absenteeism committed by the students during the internship period.
iii. For the internship to be beneficial and effective the recommendation letters should be given
earlier so that the students may apply for internship in the companies that fit her or her from
which he or she will get enough skills.
iv. Help the students to know and get more information about the organizations or company in
which they want to conduct an internship before they are starting work.
v. The financial capacities that is provided to internees is not enough when compared to time
period that the internship is supposed to be carried in.
vi. The school has also to extend the internship period from 2 months to 6 months, so that the
internees or students could gain a lot of skills and practical experience.
- 39 -
8. REFERENCE
1. Murinde, V. (2007), “Capital Markets in Africa: Roles and Challenges”, Paper presented
at the African economic conference, Africa development Bank, Tunis, November 2006
2. The journal of international management studies, volume 3, Number 2, August 2008,
Victor Murinde, academic notes, challenges for financial sector reform in Africa,
Discussion notes.
3. Lemke, Lins and Smith, regulation of investment companies (Matthew Bender, 2013)
4. East African capital markets conference on 12th
March 2015
5. CMA Annual financial reports
Electronic sources
 CMA Website like:
https://www.cma.rw
https://www.cma-cgm.com/local/RW-485/offices-contacts
http://fortuneofafrica.com/rwanda/rwanda-capital-markets-authority-cma/
https://www.cisi.org/cisiweb2/cisi-website/about-us/press-release/2016/09/08/cma-
rwanda-and-cisi-unite-to-pro
 RSE website like: http://www.rse.rw/
 CMA annual report of 2016/2017
 RSE website: www.rse.re
 -Textbooks and internship reports
- 40 -
APPENDIX
Internee (Student)’s weekly log book

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Oscar ACADEMIC internship report

  • 1. UNIVERSITY OF RWANDA COLLEGE OF BUSINESS AND ECONOMICS GENERAL INTERNSHIP REPORT Student name: NIYONKURU OSCAR Registration number: 215010847 Placed in: CAPITAL MARKET AUTHORITY OF RWANDA Academic year: 2016-2017 Internship Period: from June 19th to July 28st 2017 Bachelor of Science in Accounting Name of academic supervisor: BANZIMANA STANNY
  • 2. i ACKNOWLEDGEMENTS The completion of this report would not have been possible without joint efforts from a number of people to whom I owe to give my thanks. In this regard, I firstly thank God for His help upon throughout all my academic progresses and during the academic internship period and come up with this report properly under His protection and in a healthy condition, I also would like to express my special thanks of gratitude to the management of University of Rwanda, particularly the management of the College of Business and Economics (CBE) Gikondo Campus for the incredible facilitations by creating a learning suitable environment and students’ friendly life. I am very grateful to my lecturers of Accounting courses whom I consider my best lecturers because I have learnt a lot from them not only academic courses but also social life behaviors, I can’t forget tutorial lecturers who inspired me from the start of my courses in the College until today. As well, special thanks to everyone who had helped me from the start to the completion of this internship, God bless you all. My sincere thanks are highly directed to the CAPITAL MARKET AUTHORITY management for accepting my request to carry out the internship in their organization. My sincere gratitude further goes to CAPITAL MARKET AUTHORITY staff, who spent their time training, guiding and supplying all the necessary information needed to complete the training. I thank the Government of Rwanda (GoR) through Rwanda Education Board (REB) and the Rwanda Development Bank (BRD) that provided all sponsorships during my studies. Finally, I acknowledge my family, all my friends who provided physical, financial and moral support during my course of training. I also thank my classmates with whom we shared ideas and cooperated. Thanks to everyone, and God bless!
  • 3. ii Declaration I hereby declare that, except where otherwise indicated, this document is entirely my own work and has not been submitted in whole or in part to any other university. Name: NIYONKURU OSCAR Signature: …………………………... Date:…………/…………./……………
  • 4. iii CERTIFICATION I hereby certify that NIYONKURU OSCAR, a student at University of Rwanda, College of Business and Economics has conducted an internship in CAPITAL MARKET AUTHORITY, which started from June 12rh to August 05, 2016 under my supervision and guidance. Name of field Supervisor: MAGYEZI Geoffrey Signature: Date:
  • 5. iv CERTIFICATION I hereby certify that NIYONKURU OSCAR, a student at University of Rwanda, College of Business and Economics has conducted an internship in CAPITAL MARKET AUTHORITY, which started from June 12rh to July 28th , 2017 under my supervision and guidance. Name of Academic Supervisor: BANZIMANA Stanny Signature: Date:
  • 6. v List of abbreviation GoR:Government of Rwanda REB:Rwanda educational board RDB:Rwanda development board CMA:Capital market authority RSE:Rwanda stock exchange ICPAR:institute of certified public accountant Bsc. ACC:Bachelor of Science in accounting IFMIS: integrated financial management information system
  • 7. vi Table of Contents ACKNOWLEDGEMENTS ........................................................................................................................i Declaration...................................................................................................................................................ii CERTIFICATION.....................................................................................................................................iii CERTIFICATION.....................................................................................................................................iv List of abbreviation.....................................................................................................................................v INTERNSHIP REPORT...........................................................................................................................ix ABSTRACT............................................................................................................................................ - 1 - 1. BACKGROUND OF CAPITAL MARKET AUTHORITY ...................................................... - 2 - INTRODUCTION ................................................................................................................................- 2 - Vision................................................................................................................................................- 4 - Mission..............................................................................................................................................- 4 - Core values........................................................................................................................................- 4 - Objectives of CMA...............................................................................................................................- 4 - Investor Education: Overview ..............................................................................................................- 5 - 2. JOB DESCRIPTION..................................................................................................................... - 7 - Task 1: filing, classification and bookkeeping......................................................................................- 7 - Objective...........................................................................................................................................- 7 - My responsibility ..............................................................................................................................- 8 - Task description..............................................................................................................................- 10 - Technical details .............................................................................................................................- 10 - Scientific/professional skills required.............................................................................................- 11 - Problems encountered and approach taken to solve them...............................................................- 11 - Solution/design implemented..........................................................................................................- 12 - New skills/knowledge acquired ......................................................................................................- 12 - Team members on task ...................................................................................................................- 12 - Task 2: RECORDING OF ALL ACCOUNTING TRANSACTIONS by USING IFMIS .................- 14 - Objective.........................................................................................................................................- 14 - My responsibility ............................................................................................................................- 14 - Task description..............................................................................................................................- 16 -
  • 8. vii Technical details .............................................................................................................................- 17 - Scientific/professional skills required.............................................................................................- 17 - Problems encountered and approach taken to solve them...............................................................- 18 - Solution/design implemented..........................................................................................................- 18 - New skills/knowledge acquired ......................................................................................................- 19 - Team members on task ...................................................................................................................- 19 - TASK THREE: Finalizing Financial Report ......................................................................................- 20 - Objective.........................................................................................................................................- 20 - Responsibility .................................................................................................................................- 21 - Technical details .............................................................................................................................- 21 - Scientific/professional skills required.............................................................................................- 21 - Auditing ..........................................................................................................................................- 21 - Financial Accounting......................................................................................................................- 22 - 3. LERNING OUTCOMES............................................................................................................. - 25 - The difficult day of the internship...................................................................................................- 25 - Context............................................................................................................................................- 25 - Internee’s Role................................................................................................................................- 25 - Action taken....................................................................................................................................- 26 - Performance....................................................................................................................................- 26 - Guidance .........................................................................................................................................- 26 - Improvement...................................................................................................................................- 26 - Gain/learn........................................................................................................................................- 26 - Internee's First Day on the Internship .................................................................................................- 26 - Context............................................................................................................................................- 27 - Internee's Role.................................................................................................................................- 27 - Actions Undertaken ........................................................................................................................- 27 - Performance....................................................................................................................................- 27 - Guidance .........................................................................................................................................- 28 - Improvement...................................................................................................................................- 28 - Gain/Learn ......................................................................................................................................- 28 - My best day on internship...................................................................................................................- 29 -
  • 9. viii Context............................................................................................................................................- 29 - The intern’s role:.............................................................................................................................- 29 - Action taken:...................................................................................................................................- 29 - Performance....................................................................................................................................- 29 - Guidance .........................................................................................................................................- 29 - Improvement:..................................................................................................................................- 29 - Gain/learn:.......................................................................................................................................- 29 - 4. SELF EVALUATION OF INTERNSHIP ................................................................................. - 30 - 4.1. Internee’s Expectations of internship...........................................................................................- 30 - 4.2 The way in which the Internee's expectations have been met.......................................................- 31 - 4.3 The new skills acquired by Internee from internship....................................................................- 32 - 4.4 The relevancy of the work with what had studied at C.B.E..........................................................- 33 - 4.5 The overall performance rate........................................................................................................- 33 - 4.6 The way in which the Internee has been changed as result of internship experience...................- 34 - 5. SELF DEVELOPMENT PLAN ................................................................................................. - 35 - 6. CONCLUSIONS .............................................................................................................................. - 36 - 7. RECOMMENDATIONS................................................................................................................. - 37 - 7.1. Recommendations to the CBE...................................................................................................- 38 - 8. REFERENCE................................................................................................................................... - 39 - APPENDIX........................................................................................................................................... - 40 -
  • 11. - 1 - ABSTRACT This internship report was submitted as partial fulfillment for award of bachelor’s degree in Bachelor of Science in accounting (Bsc. ACC). It is for this reason that I did the internship of 6 weeks in CAPITAL MARKET AUTHORITY(CMA), which is a public institution established by Law No.23 /2017 of 31/05/2017 responsible for developing and regulating the capital markets industry, commodities exchange and related contracts, collective investment schemes and warehouse receipts system. CMA was previously referred to as the Capital Market Advisory Council (CMAC) which was a council established by Prime Minister's Order of 28 March 2007 to initially guide the development of a Capital Market in Rwanda. I carried out my internship in CAPITAL MARKET AUTHORITY. The purpose of this internship was to practice what I had covered theoretically at school. During my internship period, I acted as bookkeeper, assisting in accountant duties. I also attended The Rwanda Stock Exchange (RSE) Limited as a broker. It was incorporated on 7th October 2005 with the objective of carrying out stock market operations. The Stock Exchange was demutualized from the start as it was registered as a organization limited by shares. The organization was officially launched on 31st January 2011. My trainers offered me practical working experience on learning professional skills, abilities and activities. I encountered and dealt with different challenging issues and fortunately, such challenges widened my thinking capacity and decision-making. At CMA I was in charge of filing and documents classification which is a fundamental attribute of a good accountant. I was also the man to learn the accounting information system used in CMA and in the same in other government institution, it is called integrated financial management information system (IFMIS). With the help of industrial supervisor this became a success. And in all the duties I reported to my supervisor, the accountant of CMA
  • 12. - 2 - 1. BACKGROUND OF CAPITAL MARKET AUTHORITY INTRODUCTION Capital Market Authority (CMA) is a public institution established by Law No.23 /2017 of 31/05/2017 responsible for developing and regulating the capital markets industry, commodities exchange and related contracts, collective investment schemes and warehouse receipts system. CMA was previously referred to as the Capital Market Advisory Council (CMAC) which was a council established by Prime Minister's Order of 28 March 2007 to initially guide the development of a Capital Market in Rwanda. The Authority is responsible for:  Implementing the Government policy on Capital Market;  Preparing draft policies on capital market;  Advising Government on policy relating to the capital market;  Promoting public awareness on the capital market and develop such market;  Elaborating action plans and conducting studies in order for CMA to achieve its mission;  Formulating principles and regulations for the capital market;  Making regulations governing capital market business in accordance with the Law regulating capital market in Rwanda;  Controlling and supervising all capital market activities with a view to maintain proper code of conduct and acceptable practices on the capital market;  Registering capital market business and related instruments provided for by the Law regulating capital market in Rwanda;  Issuing, suspending, and withdrawing licenses and approvals related to capital market business;  Seeking to achieve fairness, efficiency and transparency in the functioning of the capital market;  Protecting citizens and investors in capital market from unfair and unsound practices or practices involving fraud, deceit, cheating or manipulation;
  • 13. - 3 -  Monitoring, supervising, and take actions with regard to the compliance with this Law and regulations thereto related as well as with the Law regulating capital market in Rwanda and regulations thereto related;  Co-operating and collaborating with other regulatory bodies in accordance with the provision of the Law regulating capital market in Rwanda;  Consulting concerned organs prior to making any decision to modify principles and regulations of the profession that may have impact on the functioning of the capital market;  Keeping adequately and timely records of decisions made in the accomplishment of CMA mission;  Accomplishing any other mission assigned by the Law regulating capital market in Rwanda.
  • 14. - 4 - Vision To be a key contributor to Rwanda becoming a competitive financial center through mobilization of long term capital. Mission To nurture wealth by facilitating the development of an orderly, fair, transparent and efficient capital market. Core values Good Governance, Knowledge, Creativity and Innovation. Objectives of CMA Consolidate and manage all existing funds available to SMEs • Develop mechanism to enhance SMEs and special groups easy access to finance • Tailor conditions and requirements to make simple SME and PFI participation • Scale up services and components to facilitate SMEs at all stages of their business cycle • Design banking products to respond to SMEs needs Strengths • Strong government support • Endorsement as Access to Finance arm • Sufficient financial resources • Full products offering • Appropriate sector experience Fitting financial sector involvement • Strong stakeholder partnerships
  • 15. - 5 - Investor Education: Overview One of the statutory objectives of the Capital Market Authority, CMA is to promote and develop the capital markets industry in Rwanda. Investor education is one of the ways of attaining this goal. CMA is conversant that public education and awareness is an important regulatory and market development tool. CMA conjugated efforts to address the prevailing low level of financial literacy among the Rwanda public and private investors. CMA initiated national public education program to facilitate an interactive and educative forum to enable and benefit market regulators, operators, practitioners, issuers and other general public investors in Rwanda and in the Diaspora. CMA developed useful educational resources including this website in order to give an insight into various aspects of the Rwanda capital markets industry. You will also find other educational tools and materials to introduce domestic, East Africans or International investors to the Rwanda Capital Markets.
  • 16. - 7 - 2. JOB DESCRIPTION As per University of Rwanda college of business and economics academic regulations, internship is done in six weeks of working, It is with that regard, I got to be trained and taught in some departments in CAPITAL MARKET AUTHORITY, I passed in several but related divisions but the most of all I specialized my internship in accounting and finance related activities which is the most important division in this organization and it helped me to acquire more practical skills and be acquainted with high accounting skills, it benefited also the organization because my work played a role in the operations of the organization as I acted as a bookkeeper at that time being of my academic internship. By carrying out several accountingactivities with the employees of the organization and confirm with the assigned responsibilities I used to pay more attention and keep in mind that my workings will at the end of the day help the organization, CAPITAL MARKET AUTHORITY Below are summaries of the tasks that I performed during my academic internship period of six weeks. Task 1: filing, classification and bookkeeping In my internship process, I was also assigned to work with the Capital market authority’s Chief Accountant in the Accounting Department to practice and increase my knowledge from the CBE. Objective Capital market authority maintains various accounting books that are equally useful for it to ensure strong internal control system and effective operations leading to accurate production of the financial statements reflecting its financial performance. These recording of transactions in accounting books are more useful to avoid frauds and embezzlements of money. The objective of recording of all accounting transaction is to enable to know how the records of various activities are being done in INSTITUTION, because of practicing the knowledge and skills gained from the class.
  • 17. - 8 - My responsibility During this internship concerning the responsibility, my responsibility was to recording different books used by Capital market authority, such books and documents are described below. The main accounting books maintained in Capital market authority All operations of Capital market authority are in form of cash. It shows the opening cash balances, cash withdrawals and deposits of the day as well as the closing balances of the day. The closing balances of the day should appear in the main ledger.  Deposit journal/ledger This accounting book indicates decrease and increase of members’ savings resulted from withdrawals, deposits and transfers of the day. The closing balances should appear both in the cash control book and the main ledger at the end of the day.  Credit journal/ledger This accounting book comprises of loans disbursements and payments as well as the associated interests and fees. The closing balances in this book should appear both in the cash control book, incomes and expenditures book (for fees and interests) and the main ledger.  Incomes and expenditure journal/ledger  This accounting book records all expenditures and incomes of INSTITUTION on a daily basis. The daily closing balances should both appear in the cash control book and the main ledger.  Bank journal/ledger This accounting book records all operations affecting the INSTITUTION’s bank accounts and should be reconciled to bank statements on a regular basis. The closing balances should appear in the main ledger and movements of such accounts will affect the cash control book at the end of the day.  Cash Control book This is a very important accounting book for internal control purposes. It centralizes all daily cash balances from other accounting books. It reflects the comparison between physical cash balance
  • 18. - 9 - and balances in accounting books, which should be equal. Any inequality will reflect the surplus or deficit for which the cashier has to be accountable.  Main ledger/General ledger This accounting book centralizes all accounting balances from the preliminary books of accounts and is very important in the preparation of financial statements. Supporting documents  Bank slips (pay slips) When depositing or withdrawing cash, the member should be provided a bank slip (pay slip) with which should be signed by both the member and the cashier with at least two copies (one copy for the client and another copy for the INSTITUTION).  Members’ deposit/credit cards and passbooks Member’s deposit/credit card is a document in which we record money deposited or withdrawn and this document stays at Capital market authority where it is kept under the File Manager’s authority. Members’ deposit passbooksrecords also money deposited or withdraw and the member/client holds its document. For identification purposes, all members’ cards (deposit, credit) as well as the passbooks should contain the necessary full address of the member including names, identity card number, place of residence (district, sector, cell, village), telephone number, electronic mail address if any, etc. and the passport photo of the member as well as that of the proxy etc. All saving and withdrawal operations have to be recorded on the member’s passbook and in the deposit journal on time of the transaction. A part of recording accounting operation that I have recorded the following were also part of my responsibilities:  Control all transactions from the basic books of teller and centralize them in general journal.  Sign with the manager all expenses document and verify their recording by the teller.
  • 19. - 10 -  Recording all transaction relating with our bank accounts in bankbook by making bank reconciliation statement.  Make daily total transactions and control them.  Keep the good classification of all accounting documents.  Control and record all information relating with the vault (safe deposit box), physical control of money and sign in the control book together with the manager.  Analyze the consistency of data entered.  Verifying the operations’ completeness. Task description In this task, I will describe different skills acquired during my internship period. The task is important especially in both the institution and to the partners because its performance requires an understanding of various function, understanding and analyzing document classification systems to ensure that the Capital market authority comply with the document classification laws regarding its function or its time of operations and analysis of various source documents from various partners. The task is important too for the intern because he or she took the opportunity to see how the document are classified and recorded and their purpose. Technical details Every time for everyone is not easy to deal with things that he/she faces first and was and you see that it required special knowledge and consideration, as a student who did not previously get the opportunity to conduct the internship or any other kind of employment to perform that task first. Meaning that, we were not having enough knowledge and skills used to perform that kind of task. The reason why before starting the task, the Block Manager gave us some guidelines being followed by intern, in which intern had to follow in its classification and one of the employee who gave me that kind of guidance is my internal supervisor who is chief accountant of the INSTITUTION. Performing that kind of task require technical details and deep understanding of the function and time of operation of the documents and also knowing the process used in arranging the document in the file by following descending order, meaning that the last operations according to time are
  • 20. - 11 - located over or upper in the file and the first operation is under in the file. So, the technical details of the task are used in document recording and placing in their activities. After that kind of guidance the Manager (chief accountant) gave the intern basic knowledge relating to the document classification. Therefore, by helping me in that case, intern become familiar with the task and perform it accordingly due to that kind of guidance from my Supervisor. Same as the other job the first job performed by the one who perform it first require any kind of guidance, reason why that kind of guidance is needed for intern in order to perform that kind of task. Scientific/professional skills required The skills I acquired from this task is to put into application what I learnt in theory, follow up of transactions, bank reconciliation, accounting document classification, recording and management of accounting books like Cash book to record receipts and payments, Deposit journal/ledger which indicates decrease and increase of members’ savings resulted from withdrawals, deposits and transfers of the day Credit journal/ledger - which comprises loan disbursements and payments as well as the associated interests and fees, incomes and expenditure journal/ledger to records all expenditures and incomes of the Capital market authority on a daily basis, Cash Control book centralizes all daily cash balances from other accounting books. Bank journal/ledger to Records all operations affecting the bank accounts and should be reconciled to bank statements on a regular basis. Problems encountered and approach taken to solve them Some documents are complex to record, because they have a number of items to record in and are done for the first time so I have encountered with difficulties in recording different transaction. Same as the other task which is performed first, as I the one who performed it, of course I would face challenges but according to this task, the problem encountered by the intern is not high because only is a problem of lack of experience and lack of information which is easily solved by the internal supervisor only by giving the intern the necessary information relating to that task of document filling as document filling is of paramount importance in the INSTITUTION. The intern had a challenge only from the fear of doing it wrongly because wrong classification leads to the failure of the INSTITUTION. This is the reason why the intern had a fear of classifying that huge number of document.
  • 21. - 12 - Because during the internship period in accounting department there was many documents which required to be classified according to its function and its time of operation I have encountered a problem of a voluminous documents which need to be classified. It was a challenge for the intern to classify that huge number of document, as it is required to be classified without having enough skills required. Solution/design implemented I tried to approach my supervisor just to gather more information about what to do while I found myself in such a situation where I have classify that kind of different document and I tried also to organize myself by taking time to go in different reference of classified documents with the intention of getting real information about classification, these helped me to detect how those documents are classified. As I have just spoken before to solve that kind of problem which is huge number of operation or document only it require to have necessary information from my supervisor and the other solution is based on choosing the basis used in document classification according to its time of operation where the monthly basis is chosen for the purpose of reducing that kind of huge number of operations. So only one solution of that kind of problem that is huge number of operation is to choose the basis of classification where the monthly basis is chosen for reducing that huge number of operation. New skills/knowledge acquired During this internship, I acquired different knowledge in recording different transaction in the different accounting books, for example, how to fill the cashbook and petty cash book by the accountant of Capital market authority and how to record them according to the function. Team members on task Supervisor I was supervised by the Manager of Capital market authority who has responsibility of ensuring that; documents are kept properly, Customers complaints regarding charges declaration have been responded, staff working in his/her department are working accordingly and regularly as provided by the law, and issuance of invoices.
  • 22. - 13 - Co-workers I have worked with other workers such as File Manager in charge of document management, Chief Accountant in charge of monitoring all accounting processes who always operate in this section, they have become the best friends and they have given us support when is required. They have also given us motivation through encouraging words saying that it is good to be familiar with it because every organization needs people who will manage their documents in day-to-day activities, they said that documents sorting and filing is the major task of an accountant. External inputs During the period, the external inputs are office tools like computer and software, records of documents required to process the assigned tasks.
  • 23. - 14 - Task 2: RECORDING OF ALL ACCOUNTING TRANSACTIONS by USING IFMIS In my internship process, I was also assigned to work with the Capital market authority’s Chief Accountant in the Accounting Department to practice and increase my knowledge from the CBE. Objective Capital market authority maintains various accounting books that are equally useful for it to ensure strong ICS and effective operations leading to accurate production of the financial statements reflecting its financial performance. These recording of transactions in accounting books are more useful to avoid frauds and embezzlements of money. The objective of recording of all accounting transaction is to enable to know how the records of various activities are being done in INSTITUTION, because of practicing the knowledge and skills gained from the class. My responsibility During this internship concerning the responsibility, my responsibility was to recording different books used by Capital market authority, such books and documents are described below. The main accounting books maintained in Capital market authority All operations of Capital market authority are in form of cash. It shows the opening cash balances, cash withdrawals and deposits of the day as well as the closing balances of the day. The closing balances of the day should appear in the main ledger.  Deposit journal/ledger This accounting book indicates decrease and increase of members’ savings resulted from withdrawals, deposits and transfers of the day. The closing balances should appear both in the cash control book and the main ledger at the end of the day.  Credit journal/ledger This accounting book comprises of loans disbursements and payments as well as the associated interests and fees. The closing balances in this book should appear both in the cash control book, incomes and expenditures book (for fees and interests) and the main ledger.
  • 24. - 15 -  Incomes and expenditure journal/ledger  This accounting book records all expenditures and incomes of INSTITUTION on a daily basis. The daily closing balances should both appear in the cash control book and the main ledger.  Bank journal/ledger This accounting book records all operations affecting the INSTITUTION’s bank accounts and should be reconciled to bank statements on a regular basis. The closing balances should appear in the main ledger and movements of such accounts will affect the cash control book at the end of the day.  Cash Control book This is a very important accounting book for internal control purposes. It centralizes all daily cash balances from other accounting books. It reflects the comparison between physical cash balance and balances in accounting books, which should be equal. Any inequality will reflect the surplus or deficit for which the cashier has to be accountable.  Main ledger/General ledger This accounting book centralizes all accounting balances from the preliminary books of accounts and is very important in the preparation of financial statements. Supporting documents  Bank slips (pay slips) When depositing or withdrawing cash, the member should be provided a bank slip (pay slip) with which should be signed by both the member and the cashier with at least two copies (one copy for the client and another copy for the INSTITUTION).  Members’ deposit/credit cards and passbooks Member’s deposit/credit card is a document in which we record money deposited or withdrawn and this document stays at Capital market authority where it is kept under the File Manager’s authority. Members’ deposit passbooksrecords also money deposited or withdraw and the member/client holds its document. For identification purposes, all members’ cards (deposit,
  • 25. - 16 - credit) as well as the passbooks should contain the necessary full address of the member including names, identity card number, place of residence (district, sector, cell, village), telephone number, electronic mail address if any, etc. and the passport photo of the member as well as that of the proxy etc. All saving and withdrawal operations have to be recorded on the member’s passbook and in the deposit journal on time of the transaction. A part of recording accounting operation that I have recorded the following were also part of my responsibilities:  Control all transactions from the basic books of teller and centralize them in general journal.  Sign with the manager all expenses document and verify their recording by the teller.  Recording all transaction relating with our bank accounts in bankbook by making bank reconciliation statement.  Make daily total transactions and control them.  Keep the good classification of all accounting documents.  Control and record all information relating with the vault (safe deposit box), physical control of money and sign in the control book together with the manager.  Analyze the consistency of data entered.  Verifying the operations’ completeness. Task description In this task, I will describe different skills acquired during my internship period. The task is important especially in both the institution and to the partners because its performance requires an understanding of various function, understanding and analyzing document classification systems to ensure that the Capital market authority comply with the document classification laws regarding its function or its time of operations and analysis of various source documents from various partners. The task is important too for the intern because he or she took the opportunity to see how the document are classified and recorded and their purpose.
  • 26. - 17 - Technical details Every time for everyone is not easy to deal with things that he/she faces first and was and you see that it required special knowledge and consideration, as a student who did not previously get the opportunity to conduct the internship or any other kind of employment to perform that task first. Meaning that, we were not having enough knowledge and skills used to perform that kind of task. The reason why before starting the task, the Block Manager gave us some guidelines being followed by intern, in which intern had to follow in its classification and one of the employee who gave me that kind of guidance is my internal supervisor who is chief accountant of the INSTITUTION. Performing that kind of task require technical details and deep understanding of the function and time of operation of the documents and also knowing the process used in arranging the document in the file by following descending order, meaning that the last operations according to time are located over or upper in the file and the first operation is under in the file. So, the technical details of the task are used in document recording and placing in their activities. After that kind of guidance the Manager (chief accountant) gave the intern basic knowledge relating to the document classification. Therefore, by helping me in that case, intern become familiar with the task and perform it accordingly due to that kind of guidance from my Supervisor. Same as the other job the first job performed by the one who perform it first require any kind of guidance, reason why that kind of guidance is needed for intern in order to perform that kind of task. Scientific/professional skills required The skills I acquired from this task is to put into application what I learnt in theory, follow up of transactions, bank reconciliation, accounting document classification, recording and management of accounting books like Cash book to record receipts and payments, Deposit journal/ledger which indicates decrease and increase of members’ savings resulted from withdrawals, deposits and transfers of the day Credit journal/ledger - which comprises loan disbursements and payments as well as the associated interests and fees, incomes and expenditure journal/ledger to records all expenditures and incomes of the Capital market authority on a daily basis, Cash Control book centralizes all daily cash balances from other accounting books. Bank journal/ledger to Records
  • 27. - 18 - all operations affecting the bank accounts and should be reconciled to bank statements on a regular basis. Problems encountered and approach taken to solve them Some documents are complex to record, because they have a number of items to record in and are done for the first time so I have encountered with difficulties in recording different transaction. Same as the other task which is performed first, as I the one who performed it, of course I would face challenges but according to this task, the problem encountered by the intern is not high because only is a problem of lack of experience and lack of information which is easily solved by the internal supervisor only by giving the intern the necessary information relating to that task of document filling as document filling is of paramount importance in the INSTITUTION. The intern had a challenge only from the fear of doing it wrongly because wrong classification leads to the failure of the INSTITUTION. This is the reason why the intern had a fear of classifying that huge number of document. Because during the internship period in accounting department there was many documents which required to be classified according to its function and its time of operation I have encountered a problem of a voluminous documents which need to be classified. It was a challenge for the intern to classify that huge number of document, as it is required to be classified without having enough skills required. Solution/design implemented I tried to approach my supervisor just to gather more information about what to do while I found myself in such a situation where I have classify that kind of different document and I tried also to organize myself by taking time to go in different reference of classified documents with the intention of getting real information about classification, these helped me to detect how those documents are classified. As I have just spoken before to solve that kind of problem which is huge number of operation or document only it require to have necessary information from my supervisor and the other solution is based on choosing the basis used in document classification according to its time of operation where the monthly basis is chosen for the purpose of reducing that kind of huge number of operations.
  • 28. - 19 - So only one solution of that kind of problem that is huge number of operation is to choose the basis of classification where the monthly basis is chosen for reducing that huge number of operation. New skills/knowledge acquired During this internship, I acquired different knowledge in recording different transaction in the different accounting books, for example, how to fill the cashbook and petty cash book by the accountant of Capital market authority and how to record them according to the function. Team members on task Supervisor I was supervised by the Manager of Capital market authority who has responsibility of ensuring that; documents are kept properly, Customers complaints regarding charges declaration have been responded, staff working in his/her department are working accordingly and regularly as provided by the law, and issuance of invoices. Co-workers I have worked with other workers such as File Manager in charge of document management, Chief Accountant in charge of monitoring all accounting processes who always operate in this section, they have become the best friends and they have given us support when is required. They have also given us motivation through encouraging words saying that it is good to be familiar with it because every organization needs people who will manage their documents in day-to-day activities, they said that documents sorting and filing is the major task of an accountant. External inputs During the period, there wasno external inputs
  • 29. - 20 - TASK THREE: Finalizing Financial Report Objective The supervisor proceeds on planning and making annual report. The selection is based on the following criteria (which can be amended any time):  Relative size of taxpayer as measured by the turnover or PAYE declaration,  Relative magnitude of additional tax obtained from auditing the taxpayer in the past  Relative amount of under-declaration of turnover to tax compared to Value added Tax (VAT),  Relative magnitude of profitability as measured by net profit or loss ratio to turnover,  Not audited for a period of more than 2 years  Random selection  Third party information The audit team leader receives the audit cases from group leader and prepares report to be submitted to audit group leader. After approval of group leader or makes additional inputs if any and sends it to the audit head of division where he or she makes his or her own approval and additional inputs if any before he or she authorizes the issuance of audit notifications (Avis de verification). The audit team prepares the audit notification signs it and submits it to the head of audit division for signature. After signature, the audit team sends the audit notification to the taxpayer concerned and taxpayer acknowledges receipt of the notification by signing and stamping. After seven days the audit team accompanied always by their group leader visits taxpayer premises for introduction and starting the audit. After discussion with the taxpayer, the audit team produces the audit report and submits it to the group leader and after made corrections with audit division. An approved audit report is discussed between audit team and taxpayer and a report on findings (process verbal) is produced and signed by auditors and taxpayer then the audit team produces the rectification note (Avis de rectification). The taxpayer has the right to give his or her observations within 30 days after receiving rectification note. And a taxpayer gives his or her observations. If the taxpayer does not react within thirty days, it is assumed that he has accepted the findings in the rectification note.
  • 30. - 21 - Always before sending the notice of assessment to commissioner for domestic taxes department for signature, the audit group leader makes sure that all notice of assessment are captured in SIGTAS (refer to automated procedures). After signature of final rectification note and the notice of assessment, the audit team sends them to the taxpayer with acknowledge of reception. Responsibility My responsibility was to assist auditors in all process until the time of issuing an audit report by analyzing the sales situation, Purchases (importations and local purchases), bank account statements, cash book, stocks inventory, expenses, and any other transaction related to the Business and by recording all data into machine in order to keep well data and preparing report Task description Technical details During internship period, I assisted in handling audit case by visiting premises of taxpayer to be audited, and recording his or her data into system of RRA, and stamping his documents for approving that those documents were verified. Scientific/professional skills required In order to achieve these tasks, there is a couple of knowledge and skills I must carry such as:  Auditing  Financial Accounting  Information Technology Auditing In the department of audit of tax accounts, the knowledge and skills that gained was to know the important element of tax audit which are the following:  Comprehensive audit: Is the audit of taxpayer’s document for the obtaining at least two purposes (for example VAT refund and PIT) at same audit work. This audit takes a seven (7) days for taxpayer to prepare required document by auditors. the letter sent to the taxpayer is called notification note
  • 31. - 22 -  Issue oriented audit: in other hand this type of audit exists when the auditors examine taxpayer for one activity of audit (for example to audit the PIT only) it takes a three (3) days for taxpayer to prepare a document required.  VAT refund audit: supervisor taught me that this audit was done for the purpose of obtaining how much refund to taxpayer as main objective  Desk audit this another type of audit which performed in the office where the auditor invites a taxpayer in his/her office. The letter used to invite a taxpayer is called invitation letter. Financial Accounting The knowledge and skills acquired from this area is to know how to prepare financial statements rectified. Accountant prepare their financial statement according to all necessary documents provided by each supposed departments to do so. These skills helped me to perform my duties with higher performance and they help me to cope with new environment that I will place in. Problems encountered and approach taken to solve them  Large volume of documents to be recorded: the documents of activities done are so many to be recorded, organized and filed in right place by an accountant because of inadequate a time generated.  Accountant who do not record properly their documents: may lead to unspecified date that can cause Errors of Omission  Late of cooperation between Accountant and finance officer due to having more task  Not always you get information when you want it Solution/design implemented
  • 32. - 23 -  Approach my supervisor for advice.  Follow all guidelines given.  Work in team with any matter happen as we work in group and dealing with other about that problem.  Take care and always work with purpose.  Asking others when my supervisor is not around. New skills/knowledge acquired. From this task, I gained knowledge and skills in budget preparation, annual report preparation, classifying data while recording, recording transaction in system of IFMIS, the importance of collaborating with finance officer on information updates, the importance of making daily target on job, importance of keeping your data safe using password and keep Pin code of the system and collaborating with others institutional departments. I also improve my knowledge in Financial Accounting, Information Communication Technology (I.C.T), etc. Team members on task: In this task I was working with group of Accountant and Finance and Administration of CMA. they hold a Bachelor’s degree in Accounting. Group leader: Responsibilities: Develops operational plans to ensure that returns with the best accounting principles are applied by: a. Preparing annually report and b. Recording transactions c. classification accounts d. Analyzing data e. Using accrual basis f. Collaborating between accountant and finance officer g. Preparation of annual budget
  • 34. - 25 - 3. LERNING OUTCOMES The section talks about what the intern learnt during the period of industrial training, improvement, and gain acquired during the internship period. It also talks about the intern’s contribution to the organization in which he has carried out industrial training as well as various events that happened in the organization during her internship period. Commencing internship is not easy for the first time as students who usually get up and go into their respective lecture rooms. It requires more efforts to behave like any other employee in the institution that you are working in, it is difficult when the first time the student get into the organization which demands her to fit into the system as fast as possible to facilitate the organization’s activities running without disturbances. As it was provided by the institution, the internship was to last for one and a half months. During these around two months, I learnt various new issues, some similar to those learnt from class and others totally different from what have learnt from the class. The internship helped me to match the two kinds of lessons by implementing what has been learnt from the class into practice as well as learning new issues. I learnt how to adapt in a new working environment like CAPITAL MARKET AUTHORITY The difficult day of the internship Context Staff reply different question asked by internee. It is difficult to ask the staffs many question because of them having many responsibilities. But what I have learnt is to know how to communicate to the upper staffs and lower staffs which provide internee better relationship to goals achievement of internship. Communication skills: because most importance question was to managing relationship with employees in CAPITAL MARKET AUTHORITYthat is why internship contribute to internee performance Analytical skills: during the period as internee the problem of misunderstanding when my supervisor send me to Manager for her signature then the document was refused for signature because was not complete. Internee’s Role The role was just to communicate to the co-worker in the HR department and the supervisor that I have finished the task.
  • 35. - 26 - Action taken I usually visited co-workers for any support could offer to them as was thee for working and get experience. In case my support is not required, therefore it was the best time to read about CAPITAL MARKET AUTHORITY, and knew more about its services. Performance Most of the time my performance on her occasion was to help other workers for their overloaded tasks like preparation of retirement list where my support was usually about identifying and record in appropriate schedule form ;My workmates were always thee for me whenever I was in need of any from assistance. The working environment was conductive and exciting. I performed my responsibilities satisfactorily as usual. I classify some document, and orientate citizen, depending to their issues, Guidance I seek guidance from other employees especially co-workers in the HR department and learn more about what I did not understand under the internship work. Improvement The main area of performance in her instance that I need to improve is competence, Team working spirit, hardworking and collaboration/co-operation among workers as well as punctuality which are the best qualities of good employee/members for meeting the government, S goals. Gain/learn. From her situation, I realized that no one is self-sufficient at work place. Thus, in any organization should create and develop the culture of working as a team. From the, I learnt how socialization and friendship among staff could contribute more to the success of CAPITAL MARKET AUTHORITY Internee's First Day on the Internship
  • 36. - 27 - My first day of internship I welcomed by DAF of CAPITAL MARKET AUTHORITYand she introduced me to other staff members, so by then I was given task to act as HR assistant in the department human resource management “which work hand in hand with the CAPITAL MARKET AUTHORITYsupervisor and evaluating the performance of CAPITAL MARKET AUTHORITY Context About my first day on the Internship job, the first thing to do organization, to know all staff of was my orientation day by my internal supervisor, receiving formation. Furthermore, the internee is also given the rules and regulations of the overall organization. To my concern on the first day I was given guidelines and reading different books about the products of the company that were to be used during the whole time I have to spend in the place The day was seemed a bit strange when I was having fear among my workmates strange but full of happiness because I was very curious to see the day that was taking place and how it was being happened. Internee's Role That day the internee was given my first task which was to collect application letters of candidates at different position. Actions Undertaken The internee on the first day usually are not different from those of others, the important actions that the internee takes during the first day is to adhere to rules and regulations given to her. Performance Internee performance kept increasing as the time going on because I started to feel like employee. It was also increasing because of training obtained from my industrial supervisors and to be familiar with environment and good cooperation with other employees.
  • 37. - 28 - Guidance The internee received guidance from her field supervisor where he explained her about all processes he had to pass through and he even explained me about how to perform the task. Some workmates always guided me in the absence of my supervisor. Improvement Internee need to improve the experience of using computer, and communication skills in knowledge of English language because it is helpful to her in her daily communication with the different customers. So I have acquired the knowledge about their departments on how the activities is done in government institutions, the proper way of using the government’s equipment such as computers, photocopying machine and documents. Gain/Learn At the end of the first day, I realized that it is possible to learn a lot of things when you are committed and have a will to learn as soon as possible he also realized that if anyone gets into new field (s) she found different things from the ones she thought before. So thus she acquired considerable knowledge based on best orientation and better collaboration with my supervisor. Therefore, I gained a lot of skills and knowledge but what was the most important to me are the new friends, and new social life in the CAPITAL MARKET AUTHORITYand socialization with the working new environment.
  • 38. - 29 - My best day on internship Context In CAPITAL MARKET AUTHORITY, all days were interesting to me because every day I learnt something new, but working as assistant accountant was very interesting to me compared to other department. The intern’s role: I made practices of theory learned in class, where I made some receipts and making reconciliation. Action taken: Attempt to resolve issues and problems with customers, to prepare historical bank accounts for those who need them, and also explain advice on and promote bank products and services to customers. Performance Advises gained from my supervisor and co-workers helped me to perform different tasks accurately and effectively. Guidance With the help of my co-workers and supervisor I have been helped by them to perform many transactions made in bank. Improvement: My improvement area was to know how to express customers who need information from bank. Gain/learn: I gained much knowledge in working as an Assistant Accountant, where I knew to use software called SAGE used by CAPITAL MARKET AUTHORITYand to open the accounts for new transactions in the system, filling the forms.
  • 39. - 30 - 4. SELF EVALUATION OF INTERNSHIP The internee expectation from internship position was to put into practice all theories learnt from class and learn new things from the hostile company. The skills gained and the change impact is the results of internship experience. 4.1. Internee’s Expectations of internship Before starting the internship I was expected to gain both communication and interpersonal skills needed in the practical world to deal with diverse people in the working environment. i. The internee was expecting to know how to understand and to handle employees and customers complaints. ii. To strengthen work values through their improved understanding and working environment iii. To gain interpersonal skills that promotes personal growth and development iv. Internee expects to understand how the working environment works and how it differs from the school environment. v. I expected to be able to understand the concept of professional ethics and their implication in the daily life of finance people. vi. I expected the internship to enable me to record transactions. vii. To acquire experience on how to balance works, meeting deadlines in the practical world and personal issues of life. viii. To be disseminating with working environment by the Business Consulting Company in areas that will help me gain new knowledge and understanding in the practical world. ix. To identify whether they use team building techniques as a way of motivating employees;
  • 40. - 31 - 4.2 The way in which the Internee's expectations have been met After starting my internship at CAPITAL MARKET AUTHORITY, I realized that nothing much was special about the job, it demands due of care, presence, and physical strength and consistent in the work environment. The job required some unique professional skills, technical skills, experience, strength and be familiar with the company’s Objectives. From there, I learnt how employees are building the career through hardworking and partnership. In addition, by gaining work experience that would be an asset for the future profession course of work. The next learning goal was to make same practical management principles and procedures. A lot of effort has been used to meet the expectations through: i. Socializing: I have tried to create and maintain relationship with co-workers and members in order to be integrated into the environment. ii. Having confidence: They helped the internee to put learning into practice when facing with the new environment that requires sometimes applying the knowledge learnt from class iii. Punctuality: I have achieved the expectations by working on time and respecting the rules and regulations of the institution.
  • 41. - 32 - 4.3 The new skills acquired by Internee from internship As a student of Human resource, I learnt how to conduct recruitment process and the internee acquired both communication and interpersonal skills needed to deal with different people. For example ability to communicate with her supervisor and others co-workers about a problem without fearing them, ability to deal with different characters of different people in the company Briefly the following are the new knowledge, skills and abilities that I got during my internship period in the work environment: i. Analyze organizational personnel/human resources needs ii. Resolve disputes between employees, employee groups, and members of management iii. Effectively communicate management policies to employees and their representatives iv. Plan, organize, assign, and supervise complex office management functions v. Maintain confidentiality of sensitive information vi. Exercise judgment, tact, and diplomacy with a variety of political, social, and economic groups in a variety of situations relative to a variety of issues vii. Interview and investigate viii. Write clear, concise and comprehensive letters and reports ix. Communicate effectively orally and in writing x. Communicate effectively with a variety of individuals representing diverse cultures and backgrounds and function calmly in situations, which require a high degree of sensitivity, tact and diplomacy xi. Treat County employees, representatives of outside agencies and members of the public with courtesy and respect.
  • 42. - 33 - 4.4 The relevancy of the work with what had studied at C.B.E The task performed during my Internship period at CAPITAL MARKET AUTHORITY undertaken was not different from what I learnt in the class at College of Business and Economics as it required theatrical knowledge learned in class. Thus, they practical work is almost the same with what we learnt in class at CBE. The knowledge gotten from school was used to perform human resources practical at workplace, and CBE thee have to provide seminar, debates , special meetings to improve HR students to be capable for responding , quickly answers /they have facilitated to get a quick understanding of the social problems that can appear in local government and providing debates for HR students . Therefore, the skills acquired from BBA (Bachelor of Business Administration) at UR (University of Rwanda), College of Business and Economics were helpful in fulfilling the tasks assigned to me during my internship period. However, for some tasks, I asked for any support from my supervisor or from any other experienced colleagues for clarification and understanding. For example the job requires the knowledge of general Human resource theories. 4.5 The overall performance rate Generally my overall performance during the internship period was very well, for I was always active and participative in what I deserve to do. Due to some work constraints, my performance was not achieved a hundred per cent (100%) but it is rated at 98%as compared to work performed and its significance to what CAPITAL MARKET AUTHORITY is the concerned and the best professional experience I gained from the field. They good exposure was of high value to my best opportunities in management of the company. I rate the whole industrial training performance as paramount because I gained some degree of professionalism and experience practically in the field.
  • 43. - 34 - 4.6 The way in which the Internee has been changed as result of internship experience Internship has changed most of my behavior such as time management, dressing codes of ethics have been gained from internship, improved communication skills, alert analysis before responding, dealing with Multilanguage people, confidence in dealing with the supervisor, punctuality, and also I have improved my way of dealing with the wider society and also I have improved in my career development as future. Below are some of the strong points I learnt from my internship experience: i. Self-confidence: Throughout my internship experienced I learnt how to act confidently when one is undergoing new challenges in a strange and new environment. ii. Socialization: The assistance rendered to me by my supervisor and other workmates indicated to me the power of friendship when acquiring knowledge. iii. Punctuality: Late coming is one of the mistakes that are intolerable at CAPITAL MARKET AUTHORITYIndustries Limited which is a pre-requisite value of time in whatever I will be doing in the future. iv. Dressing code: DAF at the institution is always smart so I found her to be very important since you can attract the new customer and convince employees toward company goals and increasing the good image in the public. v. Presence at work: When I finished my courses ,my will is to expertise in HR international Finally, her plan will help me to gain all skills and a competitive advantage in the field of work which will make me not only a better DAF but also a useful expert in the field HR management in Rwanda society. The internship is the practical learning is the reason why there are many changes that are obtained from the time of the internship and it where they are acquire different skills different from those taken from the classroom. Thus, internship is too important because I have learnt different things that I didn’t learnt at school.
  • 44. - 35 - 5. SELF DEVELOPMENT PLAN A self-development plan refers to a process whereby one takes a primary responsibility for his or her learning and the means towards its achievement. As I can understand and compare the lifestyle of schooling and that of working, where people are very competitive, I decided on various strategies to achieve a brighter future. I always keep performing my work by taking experience to what I underwent in my studies and I expect to achieve other stages of work in the future due to my studies. I would like to improve my knowledge through by attending different trainings such as professional courses like CPA, which am going to graduate soon and take on ACCA and others. I shall keep attending more public lectures provided by qualified personnel and firms so that I can improve my interpersonal and communication skills relating with different colleagues and customers in the job market and to be more efficient. Reading educative books and newspapers will provide me with up-to-date information regarding accounting and auditing. The courses learnt will not be ignored, so revision will refresh me and be in position of applying some of them. I would like to gain new IT based skills because we are working under competent and technology- based environment. After my undergraduate studies, I hope to work with financial institutions so that I can keep working in this familiar environment in which I have acquired lots experience. It will be better for me to continue improve my knowledge by working in such institutions. I will keep learning more from my workmates; enhance cooperation with intellectual people who can advise me professionally this will help me to develop my mindset and career. For supports of God, my School, Employers, Family and Friends, I think my plans will be realistic and achievable.
  • 45. - 36 - 6. CONCLUSIONS In concluding her report, the internee can hardly leave out mentioning that they internship has been so beneficial and paramount as it has left her with the knowledge on how most of the practical work and Experience is done. During my industrial training I realised that a CAPITAL MARKET AUTHORITY is an administrative entity which promotes and supports the activities in which the population participate at grass root level. It promotes sustainable socio-economic development on a participatory basis as targeted by the decentralization program they also achieve many objective in CAPITAL MARKET AUTHORITY. The skills acquired from Bsc ACC at College of Business and Economics were helpful to fulfill my tasks. However, for some confused tasks, I asked support from my supervisor or from any other experienced colleagues for clarification and understanding. For example the job requires the knowledge of general human resource principle, and information about the use management theories used in the public institutions. Therefore, the work or task performed during theinternership period did not significantly differ from what I have learnt in classroom especially at the College of Business and Economics because most of technical terms used thee in the institution was learnt in class is the same as what used at the work place. After finishing my internship, I find that it is very important for every student to do internship because it helps to understand the real life and join what we learnt in class and what is going at working place, all this will help students when she or he will have his or her permanent job. This internship has brought development in my thinking and my perception. Also I was able to explore and use of knowledge acquired in Accounting, auditing, taxation and Information Technology. The part of theory learnt in class was paramount and relevant to what is practically done in the field. In particular, as future manager, I realized that management needs to be vigilant, work hard especially when you have some target to achieve like to meet deadline. I can conclude by saying that the internship period was very good since I got an opportunity to realize my dreams and to stand at good level of professionalism and experience in field of work. I appreciate everything I learnt from Capital Market Authority especially my supervisor.
  • 46. - 37 - 7. RECOMMENDATIONS i. While doing internship the trainee saw that as the organisation works with the government, more especially in activities of training not only its beneficiaries about vision 2020 and therefore, the government should create a favourable working environment for the organisation. ii. CAPITAL MARKET AUTHORITY is recommended to ever find people to replace people or worker in sensitive positions so that service delivery cannot reach on a standstill; people should continue to be served even if there is provision holidays for workers. iii. Sensitization of People in CAPITAL MARKET AUTHORITY should be maintained so that they can continue to be energetic and productive. iv. A special receptionist office without any other attached responsibility with at least three workers should be opened up having only the responsibility of allocating the citizens who come for services should be allocated to the CAPITAL MARKET AUTHORITY to direct the people because many people come to the CAPITAL MARKET AUTHORITY without even the capacity to read and it became a problem to them to know where they go for their own problems because one officer in charge of public relations is not enough.
  • 47. - 38 - 7.1. Recommendations to the CBE I highly appreciate how the College of Business and Economics has made this internship to its all students. CBE has provided us with all facilities required during our internship. Personally, I would like to say that my internship was a success and all want planned it. Nevertheless, me and my friends we had failed getting it on expected time. Which took us of long time to get our internship and it is from this point of view that: I advise career center to cooperate with private and public institutions in finding internship for student who are not able to find it on time. Furthermore, I would like to argue career center to make sure all facilities are provided to the student during internship, for example to provide financial support on time in other to facilitate them to do their internship properly. Supervision process should be improved to make sure that all the students are conducting the internship effectively. Providing internship allowances to students which will facilitate their transport and lunch at the beginning of internship so that students can carry out their Training well and comfortably without worrying about transport or what to eat during the day. As technological changes has necessitated the working environment to keep on changing, whilst students continue on studying outdated textbooks and editions. It means that the theories acquired at school are to some extent not relevant to the actual truth, hence a need for more internship. Therefore, College of Business and Economics should: i. The different departments within the college should take charge of applying for internship positions on the behalf of their student so that to help the student to the internship at time. ii. Enforce and improve supervision in field to encourage and motivate students at work, she would reduce absenteeism committed by the students during the internship period. iii. For the internship to be beneficial and effective the recommendation letters should be given earlier so that the students may apply for internship in the companies that fit her or her from which he or she will get enough skills. iv. Help the students to know and get more information about the organizations or company in which they want to conduct an internship before they are starting work. v. The financial capacities that is provided to internees is not enough when compared to time period that the internship is supposed to be carried in. vi. The school has also to extend the internship period from 2 months to 6 months, so that the internees or students could gain a lot of skills and practical experience.
  • 48. - 39 - 8. REFERENCE 1. Murinde, V. (2007), “Capital Markets in Africa: Roles and Challenges”, Paper presented at the African economic conference, Africa development Bank, Tunis, November 2006 2. The journal of international management studies, volume 3, Number 2, August 2008, Victor Murinde, academic notes, challenges for financial sector reform in Africa, Discussion notes. 3. Lemke, Lins and Smith, regulation of investment companies (Matthew Bender, 2013) 4. East African capital markets conference on 12th March 2015 5. CMA Annual financial reports Electronic sources  CMA Website like: https://www.cma.rw https://www.cma-cgm.com/local/RW-485/offices-contacts http://fortuneofafrica.com/rwanda/rwanda-capital-markets-authority-cma/ https://www.cisi.org/cisiweb2/cisi-website/about-us/press-release/2016/09/08/cma- rwanda-and-cisi-unite-to-pro  RSE website like: http://www.rse.rw/  CMA annual report of 2016/2017  RSE website: www.rse.re  -Textbooks and internship reports
  • 49. - 40 - APPENDIX Internee (Student)’s weekly log book