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Investing In The IT That Makes A 
Competitive Difference 
AFRY HARVY 
NUNIEK KARTIKARINI 
YULIDAR NUR 
ISTIQOMAH
WHY ? 
• Greater gaps between leaders and laggards 
• More concentrated market 
• Turbulence 
• Surging IT Spending 
• Annual Productivity Growth doubled
How ? 
• US Bureau of Economic Analysis data 
analyzed, focused on 3 indicators: 
a. Market Concentration 
b. Turbulence 
c. Performance Spread
Market Concentration
Market Turbulence
Performance Spread
Competing on Digital Process 
• Deploy a consistent technology platform 
• Innovate better ways of working 
• Propagate business innovation widely and 
reliably 
• The Role of decision rights
Conclusion 
• IT sharpened difference 
• Line executives necessary for the successful 
implementation, but real values comes from 
the process innovations 
• Competitive shakeup by IT is not complete

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Investing In The IT That Drives Competitive Advantage

  • 1. Investing In The IT That Makes A Competitive Difference AFRY HARVY NUNIEK KARTIKARINI YULIDAR NUR ISTIQOMAH
  • 2. WHY ? • Greater gaps between leaders and laggards • More concentrated market • Turbulence • Surging IT Spending • Annual Productivity Growth doubled
  • 3. How ? • US Bureau of Economic Analysis data analyzed, focused on 3 indicators: a. Market Concentration b. Turbulence c. Performance Spread
  • 7. Competing on Digital Process • Deploy a consistent technology platform • Innovate better ways of working • Propagate business innovation widely and reliably • The Role of decision rights
  • 8. Conclusion • IT sharpened difference • Line executives necessary for the successful implementation, but real values comes from the process innovations • Competitive shakeup by IT is not complete