This presentation shows how the expatriate failure happens if one does not have the cross-cultural training or if one is not culturally sensitive. I have tried to cover this topic from the perspective of expatriate as well as the company who masters in the cross-cultural environment. Also, i have shown different kinds of culture with suitability
Cross cultural environment, suitability and awareness
1. cross cultural environment, suitability
and awareness
Prepared by: Nirav Trivedi
Student – Faculty of Management studies, Baroda
Summer Intern, Reliance Industries Limited
2. • One of the most
important reason for
expatriate failure.
• Studies show 30-40%
expatriate failure due to
cultural inflexibility
(Cross-Cultural
adjustments)
• Selection of wrong
candidate
3. Culture
Mental programming that we inherit from our
ancestors and pick up from the people around
us. the ideas, customs, and social behavior of a
particular people or society
4.
5. Cultural environment
• A set of beliefs,
customs, practices and
behavior that exists
within a population.
6. Cross cultural environment
A business environment where participants from
different countries or regions interact, bringing
different values, viewpoints and business
practices. Often this setting requires substantial
training and employee support
7. Cultural differences
Understanding cultural differences are
often the determining factor in success or
failure in business
“There is nothing good or bad
about culture. There are only
differences”
8. Forming a successful cross culture
environment
• Not to be blinded by cultural glasses, cultural
misunderstanding
• Do with politeness
• Not to be disturbed by others
• Not about what you see what
you perceive
• standing in someone's shoes
10. Suitability
• The most required
competency in any
expatriate is Cross Cultural
Suitability, Cultural empathy.
• Others – Linguistic, cope
with uncertainty, building
relationships, maturity,
patience
• High suitability = Adaptive
training system effective
Suitability – Tailor
made, customized and
fit to the environment
13. Finding what suits where
• Hierarchy vs. Equality
• Individualism vs. Collectivism
• Performance vs. Quality of life
• Uncertainty avoidance vs. let it be
• Flexibility vs. Discipline
• One time Vs. Long term
• Win vs. win win
• Formal vs. informal
• Show Vs. Hide feelings
• Direct vs. indirect
communication
14. Awareness
Cross Cultural Awareness is
the foundation of
communication and it
involves the ability of
standing back from
ourselves and becoming
aware of our cultural values,
beliefs and perceptions.
15. Culture at workplace
In USA only 18%
are not satisfied if
they don’t get
exact answers to
most of the
questions that his
subordinates may
ask about their
work
People in France
do not give you
credibility if you
don’t provide
them with exact
answers.53% are
dissatisfied with
response such as
“I don’t know”
Credibility
Decreases
USA FranceVs
17. Copyright laws
Everything is tolerated even if it is forbidden
Everything forbidden unless it is allowed
Everything is allowed unless it is forbidden
Everything is allowed even if it is forbidden
