These are some of the key takeaways I can share from my experience from running a Digital Agency for over 10 years. There are certainly many more, but this is just a small sample. This was a presentation made to the Melbourne WordPress Meetup in early 2017 http://wpmelb.org/.

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Hello, I’m Nickolas

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Digital Producer
Hello, I’m Nickolas

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WP Consultant+
Hello, I’m Nickolas
Digital Producer

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Rated #1 agency in 2016
*by family & friends

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I’m no guru, but I have many years of industry experience
Evolved over the years
Worked on a broad range of clients
Projects of all sizes
Why me?

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Don’t make it personal
Some relationships just don’t work

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Onboarding clients
It’s like any new relationship

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Communicate
Reply even when you can’t respond

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Be Proactive
Make suggestions before they ask

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Build a support network
Don’t do it all yourself

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Implement systems
New people should slot right in

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Don’t be a superhero
You’re the co-star
Your client’s the

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Love what you do
!important

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Communicate
Build strong relationships
Be proactive
Love what you do
Don’t be a superhero
Take away

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Thank you