3. 2
Table of Contents
Letter of Interest 3.
Introduction 4.
Vendor Qualifications 4.
Safety Culture 5.
Customer Service Philosophy 6.
Local Decision Making 6.
Local Success 6.
Community Involvement 7.
Sustainability and Waste Reduction 7.
Personnel Involved 8.
Proposal Exceptions 16.
Lemay Mobile Shredding Service 18.
Pricing and Commodity Rebate 19.
Material Measurement 21.
References 22.
Litigations 23
Approach 23.
Identification and Authorization 24.
4. 3
DM Disposal Co., Inc. dba DM Recycling
4822 70th
Ave E
Fife, WA 98424
253.414.0361
Dan Schooler <DanS@WasteConnections.com>
October 19, 2016
Juli Do
RFP Administrator
Pierce County Purchasing
615 South 9th
St Suite 100
Tacoma, WA 98405
253.798.7456
Re: Letter of Interest
Dear Juli Do,
I am writing to request consideration for Pierce County’s RFP No.1767, the County Office
Recycling Program and Secured Document Shredding Services issued on October 3, 2016. DM
Disposal Co., Inc. dba DM Recycling (DM Recycling) is interested in providing the collection,
processing, and marketing of recyclable materials the County generates, as well as offering a
secured document shredding services to County offices and at community events. Additionally,
we are interested in providing and maintaining the data collection activities necessary to track
performance.
I have reviewed the County’s service requirements and am pleased to announce DM Recycling is
in a position to provide these various levels of service. Our organization currently successfully
provides office recycling services for the Pierce County facilities. We also service a large
number of businesses throughout Pierce County, which allows for us to easily assist with any
special project or need. We have no concerns with accepting all of the recyclable materials
outlined in Scope of Work 1.1. DM Recycling has been providing hauling services in our
community for more than 30 years, and we look forward to the opportunity to provide the
specified recycle hauling services and shredding services at all Pierce County facility locations.
Thank you for your consideration,
Dan Schooler
Division Vice President
5. 4
Written Proposal
Introduction
D.M. Disposal Co., Inc. dba DM Recycling (“DM Recycling”) is excited about the opportunity
to serve Pierce County and it’s various facilities. Waste Connections, Inc. (WCI) is the parent
company of both DM Disposal and DM Recycling.
The Waste Connections Corporation operates under a decentralized model, giving the DM
Recycling team the benefit of having national resources while maintaining local control.
We are pleased to offer our services for Pierce County, and we have no concerns with any aspect
of the RFP to successfully collect, process, and market recyclable materials from County
facilities. Through our proposed subcontractor, Lemay Mobile Shredding, we are confident we
can successfully provide secure document shredding services to County offices and at
community events. Finally, our organization is confident in our ability to provide and maintain
data collection activities necessary to track performance. We will follow all Pierce County
program rules and work to assure consistent recycling service is provided. We propose to
provide recycling services to all locations as requested.
Vendor Qualifications
Several key aspects of DM Recycling’s local operating philosophy and proposal are highlighted
below, which demonstrate the high standard our company will expect and maintain should DM
Recycling be named as the new contractor for Pierce County, offering the best overall service at
the most competitive rates.
Our WCI Statement of Operating Values guides our daily and long term decisions.
Waste Connections
WCI – Fife Office, WA 98424
DM Disposal DM Recycling
6. 5
Operating Values
Safety – We strive to assure complete safety of our employees, our customers and
the public in all of our operations. Protection from accident or injury is
paramount in all we do.
Integrity – We define integrity as “saying what you will do and then doing it.”
We keep our promises to our customers, our employees and our stockholders. Do
the right thing, at the right time, for the right reason.
Customer Service – We provide our customers the best possible service in a
courteous, effective manner, showing respect for those we are fortunate to serve.
To Be A Great Place To Work – We maintain a growth culture where our
employees can maximize their potential personally and professionally. Our
objective is to provide an environment where people enjoy what they do and take
pride in their work. We wish to embody a work hard, play harder culture.
To Be the Premier Waste Services Company in the U.S. – We continue to provide
superior returns, remain environmentally responsible, and continue to grow in a
disciplined way, deploying resources intelligently and benefiting communities we live in.
We remain a “different breed.”
Safety Culture
Waste Connections is proud to have the best safety record among the large national publicly
traded waste companies, with DM Recycling leading the way in outstanding safety performance.
Our company’s number one operating value that guides us each day is safety. At all levels of the
organization, developing an ever growing culture of safety is our top priority. The DM
Recycling team takes great pride in our exceptional safety record, and all employees are
empowered to speak up and present new ideas to help us continually enhance our safety culture.
Our exceptional safety record is one of the factors that allow our company to maintain low
service rates, as we invest in training and ongoing employee development to assure every
member of the team goes above and beyond the industry standards to be safe. Each day, all
drivers start their morning by participating in a daily safety huddle where specific safety issues
and solutions are discussed, followed by stretching to promote wellness. Additionally,
supervisors are constantly riding with drivers to help identify any areas where less than ideal
safety habits can be improved. Our drivers average 14 years of total commercial driving
experience. With this experience and DM Recycling’s growing safety culture, we do not
anticipate having any safety concerns with providing service to Pierce County facilities.
7. 6
The DM Recycling culture values caution and diligence over top-down demands of productivity,
as we understand having an exceptional safety record is the best thing for our drivers and the
community.
Customer Service Philosophy
Second to safety, our organization is focused on providing the best possible service at all times.
To help facilitate a customer-focused organization, we simultaneously emphasize making DM
Recycling a ‘Great Place to Work,’ and we constantly measure and analyze customer service
performance both on-route and over the phone.
The ‘Great Place to Work’ value is one of our key ingredients to success. We recognize that
making our site a ‘Great Place to Work’ will help assure we provide the best service, as a
satisfied and valued employee goes above and beyond for a customer.
Continuously measuring our performance on-route and over the phone allows us to constantly
improve and stay focused on great customer service. Our on-route measurements include
monthly, specific driver evaluations, assuring that no route has service issues. Our phone
performance is measured by a third party secret shopper service (Tooty Inc.) and by customer
service supervisors to assure we are responsive and informative to customers and answering
phone calls and emails in a timely manner.
Finally, while many national solid waste companies have chosen to consolidate their call centers
to out-of-state locations as far away as Arizona or Illinois, DM Recycling customer service
representatives live in our community and work at our Fife location. We believe it is important
for our local drivers, local management team, and local customer service staff to meet frequently
face-to-face.
Local Decision Making with National Resources
Waste Connections has a decentralized management philosophy with independent local
operations to facilitate timely decision making. County representatives will be talking with the
person who has the authority to make decisions! The decentralized philosophy allows DM
Recycling to respond more quickly to your needs. Unlike most national waste services
corporations, Waste Connections allows their local sites to maintain their customer service and
administrative staff locally. The DM Recycling service team knows our local geography,
Washington culture, and the communities located in Pierce County. Additionally, the customer
service and accounting staff regularly rides with our route drivers to assure that our customers
get the best level of service by both the driver and the phone representative.
Demonstrated Local Success
DM Recycling has a work history in the local community dating back more than 30 years, and
our experienced and local service team will ensure quality service.
8. 7
As a long-time service provider in Pierce County, DM Recycling has participated in many large
programs, including complete waste hauling services for the Washington State Fair, Tacoma
Mall, the City of Puyallup, and other communities throughout the county. DM Recycling
provides business recycling, at an ever growing participation rate, to thousands of customers in
Pierce County. These hauling programs have included 65-gallon and 96-gallon roll-able carts; as
well as a full menu of containers compatible for commingle and cardboard recycling services.
Within the state of Washington, various members of our organization have also successfully
operated or administered solid waste and recycling services in almost all counties in the state,
including King County, Thurston County, Island County, Jefferson County, Clallam County and
Clark County.
Community Involvement
DM Recycling is committed to giving back to make our community a great place to live and
work. Our employees enjoy supporting and volunteering at many community events in the area
including the annual Polar Plunge event at Point Defiance Park in Tacoma, our Bike Build
program for children during the holiday season, and various park/public space clean up days in
the cities of Orting, Sumner, Puyallup, and Bonney Lake. DM Recycling is constantly looking
for more ways to contribute back to the community to make it a better place.
Committed to Sustainability and Waste Reduction
DM Recycling wants to help the Pierce County community divert the maximum amount of waste
possible from landfill disposal, while providing low rates and quality service. We are committed
to meeting the County’s waste reduction goals. Our local office has a dedicated Waste Reduction
Representative, Nick Perry, who travels throughout the Puget Sound area promoting recycling in
his hybrid Waste Reduction Vehicle. Our administrative team is experienced in compiling data
on waste disposal for many of our large customers, and we are confident we will be able to help
the county maximize their waste diversion to the landfill through our data collection. Besides
compiling and analyzing data, we also empower our drivers to let us know of locations that are
disposing of recyclables as garbage, to help us pinpoint opportunities for DM Recycling’s staff
to educate county employees and decrease landfill disposal.
9. 8
Key Personnel Involved Organization Chart
General Manager and
Implementation Manager
Mark Gingrich
Pierce County
Administration: DM
Recycling
Customer Service Manager
Andrea Ditzler
Northwest Division Analyst
Marie Most
Waste Diversion
Representative
Nick Perry
Financial Officer
Patrick Sayan
Operations: DM Recycling
Operations Manager
Ryan Guild
Driver Supervisor
Junior Moi
Driver Supervisor
Mike Tripp
Maintenance Manager
Justin Herring
Operations: Lemay
Mobile Shredding
Billing and Driver Supervisor
Michelle Roberts
Contractual Authority
Dan Schooler
10. 9
Key Personnel Involved
General Manager and Implementation Manager —Mark Gingrich
Internal Title District Manager
Telephone (253) 377-1927
E-Mail MarkGi@wasteconnections.com
Role and Responsibilities: Mark Gingrich will oversee implementation of the entire project and
work with Pierce County and his internal team members to assure that quality service is
provided, and the County is satisfied with the service. Mark will use his experience in customer
service and operations to develop a service plan where customer service is paramount and all
contingencies are planned ahead of time. As the implementation manager, Mark will coordinate
with all members of the DM Recycling team in their local office in Fife. Mark will be actively
engaged on a daily basis with both drivers and the office staff, assuring that deliveries and
equipment changes are going as planned when necessary.
Background: Mark has worked in the solid waste industry since 2002. He began his career in
the Portland, Oregon, marketplace, focusing on customer outreach, recycling development, and
waste-reduction education. It was in the Portland marketplace that Mark’s interest in recycling
and issues of sustainability developed. While in Portland, Mark coordinated the roll-out of a
commercial compost program, and later assisted in a cart program roll-out for 10,000 homes.
During this transition and several other acquisitions, he was also active in coordinating the
customer notifications and equipment transitions. Locally, Mark coordinated the conversion
from customer-owned garbage cans to new automated garbage carts in Milton, Sumner, Orting,
Puyallup and Bonney Lake and takes pride in using his knowledge of the customer service side
of the business when managing operations. Mark has worked in various roles with the company,
including route dispatcher, customer service manager, and operations manager. He was recently
elected to a second term as chair of the Pierce County Solid Waste Advisory Committee. Mark
successfully managed hauling operations for Waste Connections in Oregon and Iowa prior to his
work in Washington. He holds a bachelor’s degree in History, with a specialization in American
history, as well as a minor in political science from the University of Colorado.
11. 10
Operations Manager —Ryan Guild
Internal Title Operations Manager
Telephone (253) 377-4044
E-Mail RyanG@wasteconnections.com
Role and Responsibilities: Ryan Guild will provide guidance to the entire DM Recycling team
to map-out and implement a program for any new options the County selects to ensure reliable
operations. He will work directly with DM Recycling’s local customer service manager, Andrea
Ditzler, to ensure that there are no problems with service. In addition, he will work with the
maintenance manager, financial officer, and public outreach staff to verify that these important
functions are being performed as expected. Ryan will keep General Manager, Mark Gingrich
informed on a day-to-day basis of the status of drivers, location issues, safety issues, vehicle and
equipment needs, and any issues that need to be reported to the County. Additionally, he will
support the driver supervisors and outreach specialist by providing coaching, general instruction,
and safety instructions.
Background: Ryan has worked in the solid waste industry since June 2003, when he was
initially hired as a residential yard waste driver without a CDL. Upon receiving his CDL and
getting his own route, he worked his way to become a Relief Driver, learning to drive and
operate much of the equipment DM Recycling operates. After becoming a Relief Driver –
covering all route types – he took on the challenge and the role of Operations Supervisor, which
included the responsibilities of dispatching residential recycle and yard waste truck drivers,
managing routes and scheduling, working with office staff, and being responsible for accident
reports and safety committee meetings. Ryan was a supervisor for DM Recycling for seven
years before being promoted to his current role as Operations Manager. Ryan has been involved
in many community activities within our service area such as the Polar Plunge which benefits the
Special Olympics, Milton Days, Bonney Lake Days, Board Member of the Pierce College Golf
Scramble, and many other groups and organizations.
Driver Supervisor—Junior Moi
Internal Title Operations Supervisor
Telephone (253) 414-0347
E-Mail JuniorM@wasteconnections.com
Role and Responsibilities: Junior Moi will be responsible for dispatch of recycle truck drivers
and will manage routes and scheduling, work with office staff, and be responsible for driver
12. 11
training and safety committee meetings. He will verify that pre-trip and post-trip truck
inspections are completed as required and ensure customer needs are being met.
Background: Junior Moi has worked for DM Disposal for 12 years. In October 2002, Junior
began his career as a Rear Load Residential Route Driver and eventually worked his way into
becoming a Relief Driver. As a Relief Driver, he had the opportunity to learn almost all lines of
the business DM Disposal and DM Recycling offers, which include the following; Residential
Garbage, Recycle, Yard Waste, Deliveries, Commercial, Roll Off, and Medical Waste. Junior
was later promoted to an Operations Supervisor in 2010. During his time at DM Recycling, he
has helped with the roll-out of various programs, which include the automated recycling cart
program to nearly 80,000 homes, converting from rear load service to automated service within
the cities that we operate in, and successfully completing a re-route for more than 80,000
customers. Junior’s role with the company has included supervision of all facets of our
organization, including the refuse, recycling, long-haul services, as well as scheduling and
managing drivers for removal of refuse, recycling, and compost for one of the top 10 largest fairs
in the United States – the Washington State Fair. He is a certified Smith Systems safety
instructor, as well as a Commercial Driver Trainer through VATA. Additionally, Junior has been
involved in many community activities within our service areas, such as the Polar Plunge which
benefits the Special Olympics, Milton Days, Bonney Lake Days, Puyallup Meeker Days, and
Cascade Regional Blood Drive Services.
Driver Supervisor—Mike Tripp
Internal Title Operations Supervisor
Telephone (253) 414-0347
E-Mail MichaelT@wasteconnections.com
Role and Responsibilities: Mike Tripp will be responsible for the supervision of the commercial
recycling departments. His responsibilities include: managing commercial routes and
supervision of roll-off drivers, scheduling, working with office staff, supervising driver training,
and conducting safety meetings, along with assuring that Waste Connections and its employees
represent themselves well in the community.
Background: Mike Tripp has worked in the trucking industry since 1999, previously as a route
salesmen and route driver for a local bottled water company and later working as a
Dispatcher/Sales and Driver Supervisor for a family dump trucking company. Mike has been
with Waste Connections for six years where he started as a residential automated driver, moving
13. 12
to dispatch and recently promoted to the Commercial Operations Supervisor. He also is the
Northern Washington representative for Environmental Cornerstone for Compliance and
Continuity Program at Waste Connections.
Maintenance Manager—Justin Herring
Internal Title Maintenance Manager
Telephone (253) 896-3299
E-Mail JustinHe@wasteconnections.com
Role and Responsibilities: As Maintenance Manager, Justin Herring leads and directs a team of
diesel mechanics who complete preventative maintenance inspections, scheduled repairs, and
major vehicle maintenance on our fleet of refuse collection vehicles. He is responsible for
making sure those vehicles are maintained at a level that meets or exceeds both our internal
standards, as well as those of the Department of Transportation’s standards for safety. Along
with our Corporate Equipment Procurement Team, he is responsible for facilitating new
equipment purchases from initial specification to delivery. In all scenarios, he works to prevent
and/or minimize any negative operational impacts.
Background: Justin has worked in the solid waste industry for close to 15 years, participating in
every aspect of the “boots on the ground” operations. He started his career with Waste
Connections in 2001, and then worked his way through the ranks at Allied Waste as well as a
small private hauler in Southwest Arizona. He returned to Waste Connections in 2009 and was
promoted to his current role as Maintenance Manager in 2012. Justin is responsible for
maintaining facility and fleet safety compliance, building and managing his annual budget, and
working closely with technicians to direct the day-to-day operations of DM Recycling’s
Maintenance Program. Justin also works closely with both the Operations Manager and General
Manager daily to make certain all of their vehicle routing needs are met.
Customer Service Manager—Andrea Ditzler
Internal Title Office Manager
Telephone (253) 896-3283
E-Mail AndreaD@wasteconnections.com
Role and Responsibilities: Andrea Ditzler will report to General Manager Mark
Gingrich. Andrea will organize daily customer service operations to satisfy all customer needs
and provide leadership for all elements of the operation to ensure total customer
satisfaction. She will work with other departments to resolve any and all customer needs and
14. 13
concerns. Andrea will deliver services to customers in a manner that promotes goodwill; interact
with customers and WCI employees to determine service requirements, resolve problems or
complaints; seek cost-effective, safe, and environmentally sound solutions to service issues;
conduct regular analysis of key performance measurements to identify performance trends,
develop on-going improvement plans; and determine actions that define specific practices and
tools that will be utilized, such as who is accountable for implementation and deadlines for
completion. Andrea will be the customer service contact with Pierce County.
Background: Andrea joined the company in 2011 as the office manager. She came to us from
Starbucks Coffee Company where she was a district manager in charge of multiple
locations. Andrea brings 28 years of customer service experience with 22 of those years in
customer service at Starbucks. As the Office Manager, she will continue to ensure that customers
remain our #1 priority and that we continue to provide top quality customer service in a timely
manner.
Northwest Division Analyst—Marie Most
Internal Title Division Analyst
Telephone (253) 896-3290
E-Mail MarieM@wasteconnections.com
Role and Responsibilities: Marie will supervise and provide customer service as described in
Andrea’s role above. She will also coordinate with General Manager, Mark Gingrich, Waste
Diversion Representative, Nick Perry and Pierce County, to assist with the development of
informational literature to County employees concerning participation in the program. Marie
will work side-by-side with Andrea in training and developing current customer service
representatives and ensuring these employees have all the needed education and resources to
provide the best service possible while keeping the customer as the #1 priority.
Background: Marie has four years of experience in the solid waste industry and 16 years of
customer service experience. Having begun her work as a front-line customer service
representative, Marie understands the importance of good communication with customers and
proactive strategies on reducing customer calls. She has extensive experience in developing and
implementing public education and outreach programs. She oversees participation in community
events, presentations, and creation and distribution of educational materials. Marie holds a
bachelor’s degree in Psychology and Vocal Performance from Pacific University in Oregon.
15. 14
Waste Diversion Representative—Nick Perry
Internal Title Waste Diversion Representative
Telephone (253) 344-9300
E-Mail NicholasP@wasteconnections.com
Role and Responsibilities: Nick will specialize in commercial recycling, community outreach,
and residential and commercial education services relating to the garbage and recycling services
that DM Disposal/recycling provides. He will work with Pierce County officials in an effort to
promote efficient recycling services in the County and will partner with the County on any waste
sorts that can be conducted to help improve landfill diversion. Nick will also coordinate with
General Manager, Mark Gingrich, Division Analyst, Marie Most and Pierce County, to assist
with the development of informational literature to County employees concerning participation
in the program.
Background: Nick Perry graduated from Southern Oregon University in spring 2014 with a
bachelor’s degree in Environmental Studies with a focus in Sustainability and Policy. Some of
his coursework includes natural resource management, energy and climate change, valuation of
ecosystem goods and services, and ecological economics and sustainable development.
Currently, he is the Waste Reduction Representative out of the DM Recycling office in Fife,
WA.
Accounting and Reporting — Patrick Sayan
Internal Title District Controller
Telephone (253) 896-3289
E-Mail PatrickSa@wasteconnections.com
Role and Responsibilities: Patrick Sayan will oversee all accounting and data tracking involved
in the contract. He will primarily work to monitor and ensure that commodity rebates are tracked
accurately and rebated to customers in a timely manner and will verify account audit data.
Patrick will also work with the rest of the team to monitor relevant data and metrics and
communicate these items to operations to assist them in providing the best possible customer
service.
Background: Patrick began working in the solid waste industry in late 2012 at Waste
Connections regional headquarters working on financial reporting for regulated entities. There he
had the opportunity to work with a variety of state and local offices and learned the importance
of building and maintaining strong, customer focused relationships. In 2014 he moved into the
Portland, Oregon market as a controller where he worked with the City on recycle tracking and
16. 15
reporting. Patrick has also worked as a controller in Alaska, where he worked with operations
throughout the state. He holds a Master of Arts degree in English and Philosophy from the
University of St. Andrews.
SUBCONTRACTOR RESUME: SHREDDING SERVICES
Accounting and Reporting — Michelle Roberts
Internal Title Account Manager, Lemay Mobile Shredding
Telephone (253) 651-1716
E-mail Michellero@wcnx.org
Role and Responsibilities: The Account Manager will be responsible for assuring quality
shredding services are provided to the County. Additionally, Michelle is responsible for
developing new business and maintaining current client base. She also provides new industry
information on the Lemay Mobile Shredding website.
Background: Ms. Roberts has worked in sales and marketing for the past twenty years. She
started at Lemay Mobile Shredding in August of 2005. She has been responsible for
implementing the division's sales and marketing program, in charge of new business
development and maintaining a current client base of over 3,000 clients. Consistently building
strong business relationships with current and prospective clients, she is capable of quickly
mapping out clients' needs and recommending appropriate business solutions, whether as one-
time document purges or as regularly scheduled shredding container service. Michelle's
experience in sales and customer service has given her the ability to build lasting business
relationships built on trust.
Contractual Authority—Dan Schooler
Internal Title Division Vice President
Telephone (253) 875-5870
E-Mail DanS@wasteconnections.com
Role and Responsibilities: Dan will be the Contractual Authority for Pierce County. He will
work with General Manager, Mark Gingrich to assure contract compliance and provide guidance
and advice to all members of the team, relying on more than two decades of experience in
program oversite and continuous improvement.
Background: Dan has approximately 25 years of experience in the solid waste and recycling
industry. He has progressively taken on more responsibility since he started with Waste
Connections in 1999. He and his team of employees have successfully implemented several
large automated collection programs with many of them to more than 10,000 homes in size, and
17. 16
some greater than 50,000 homes. Dan started in the industry in 1989 as a landfill equipment
operator. From there, he worked as a hazardous waste technician at solid waste facilities. He
held progressive positions of Truck Driver, Supervisor, Operations Manager, Controller,
Company Manager at multiple facilities, including landfills, transfer stations, hauling companies,
and large recycle processing facilities. Most recently he holds the title of Division Vice
President for the largest division within Waste Connections, responsible for more than 900
employees. Dan holds a bachelor’s degree in Accounting from Valparaiso University.
Exceptions of Request for Proposals
D.M. Disposal Co., Inc., d/b/a D.M. Recycling (“D.M. Recycling”) offers the following items to
be incorporated in a contract and as exceptions to the Request for Proposals for County Office
Recycling Program and Secured Document Shredding Services – RFP No. 1767 (the “RFP”)
issued by Pierce County, Washington (the “County”) relating to the collection of recyclable
materials and the shredding of secured documents from County offices. D.M. Recycling’s
proposal is subject to and contingent upon these exceptions. These items are intended to identify
areas of concern and remain negotiable. Along with each exception is some explanation to
provide the County with D.M. Recycling’s thoughts behind such exceptions. We appreciate your
consideration and welcome the opportunity to work with you on reaching agreeable terms.
Unless defined herein, capitalized terms shall have the meanings set forth in the RFP.
(1) D.M. Recycling takes exception to the following provisions of the “GENERAL
CONDITIONS OF PERSONAL SERVICE CONTRACTS” included with the RFP:
a. Section 9(pg. 9) – The following language should be added to the end of this
Section:
“Notwithstanding anything contained herein to the contrary, the County shall
have no right to audit, inspect, or otherwise review any of the Contractor’s
confidential, proprietary or privileged information not directly pertaining to the
services provided by the Contractor pursuant hereto, as determined in the
reasonable discretion of the Contractor.”
D.M. Recycling would like some reasonable ability to protect its confidential
information.
b. Section 13(pg. 10) – This Section should be deleted in its entirety and replaced
with the following:
18. 17
“The Contractor agrees to defend, indemnify and save harmless the County, its
appointed and elected officers, and employees, from and against all loss or
expense, including but not limited to judgments, settlements, attorney's fees and
costs by reason of any and all claims and demands upon the County, its elected or
appointed officials or employees for damages because of personal or bodily
injury, including death at any time resulting therefrom, sustained by any person or
persons, and for damages to property including loss of use thereof, to the extent
resulting from the performance of services hereunder by the Contractor.
Notwithstanding anything to the contrary contained herein, the Contractor shall
have no obligation to indemnify the County or the County’s officers, agents, or
employees, or elected officials, to the extent any claims, suits, actions, losses,
damages, liabilities, costs or expenses arise out of: (i) the negligence or willful
misconduct of the County or the County’s officers, agents, or employees, (ii) the
County breach of any of the terms, conditions, representations, or warranties
contained in this Agreement, or (iii) the violation of any law, rule, regulation,
ordinance, order, permit, or license by the County or the County’s officers,
agents, or employees.”
D.M. Recycling is willing to provide reasonable indemnification to the County,
but it should not be required to indemnify the County for the County’s own
negligence or willful misconduct, the County’s breach of the Agreement, or the
County’s violation of law.
c. Section 19(pg. 12) – This Section should be deleted in its entirety. The contract
should be the only terms and conditions that govern the relationship of the parties.
Prior discussions that are not incorporated into the terms hereof should not be
binding against the parties.
d. Section 27(pg. 13) – This Section should be deleted in its entirety. D.M.
Recycling should not be required to relinquish contractual rights it has with third
parties that have been mutually negotiated as part of an arms’ length transaction.
(2) The following language should be incorporated into any final contract between the
parties:
a. Any equipment furnished hereunder by D.M. Recycling shall remain the property
of D.M. Recycling; however, the County acknowledges that it has care, custody
and control of the equipment while at the County’s locations and accepts
responsibility for all loss or damage to the equipment (except for normal wear and
tear or for loss or damage resulting from D.M. Recycling’s handling of the
equipment) and for its contents. The County agrees not to overload (by weight or
volume), move or alter the equipment, and shall use the equipment only for its
19. 18
b. proper and intended purpose. The University agrees to provide unobstructed
access to the equipment on the scheduled collection day. If the equipment is
inaccessible so that the regularly scheduled pick-up cannot be made, D.M.
Recycling will promptly notify the County and afford the County a reasonable
c. opportunity to provide the required access; however, D.M. Recycling reserves the
right to charge an additional fee for such inaccessibility and/or delay or any
additional collection service required by the County's failure to provide such
access.
d. The County shall not deposit in D.M. Recycling’s equipment or place for
collection by D.M. Recycling any radioactive, volatile, corrosive, highly
flammable, explosive, biomedical, infectious, biohazardous, toxic or hazardous
material as defined by applicable federal, state or local laws or regulations
(“Excluded Waste”). Notwithstanding any other term contained herein, D.M.
Recycling shall have no obligation to collect any waste which is, or which D.M.
Recycling reasonably believes to be, Excluded Waste. Title to and liability for
any Excluded Waste shall remain with the County, even if D.M. Recycling
inadvertently collects and disposes of such Excluded Waste. If D.M. Recycling
finds what reasonably appears to be discarded Excluded Waste, D.M. Recycling
shall notify the County that D.M. Recycling may not lawfully collect such
Excluded Waste.
Additional Service Exception Information
Sensitive document shredding service will be subcontracted to Lemay Mobile Shredding,
a sister company to DM Disposal that is also a member of the Waste Connections family
of companies. Lemay Mobile Shredding has been providing successful shredding
services for County facilities for a number of years.
Lemay Mobile Shredding Service
Security and Confidentiality:
All route drivers and staff involved with the shredding department undergo and must pass
background checks under the Washington State Patrol, FBI, and credit history investigations. All
company employees are required to pass a pre-employment drug screen and are subject to
random testing through out the year. In addition, all employees are required to wear a full
uniforms and carry IDs that clearly identify them at all times.
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Daily Driver Requirements
All shredded products are transported in a secured, locked container until shredded, and are
always attended by a company employee. All document shredding is performed on site. All
paper is shredded with no greater than a half inch in length and no longer than three quarter
inches. It is the driver’s responsibility to check particle size on a daily basis. If particle size does
not meet requirements, the driver is required to notify an operations manager to take immediate
action.
All shredded paper is bailed and 100% recycled. This does not allow any type of reuse that may
include animal bedding or packing material.
Non-paper Media Destruction
Non-paper and hard drive media are shredded and disposed of in an approved landfill or recycle
processing facility. Lemay Mobile Shredding must record serial numbers of all hard drives and
Central Processing Units that are destroyed.
Pricing and Commodity Rebate:
Office Recycling Service Pricing
For the tasks listed in Exhibit A, the service rate shall be $4,365.00 per month.
The monthly service rate shall be valid as long as the number of County facilities needing
recycling service does not increase by greater than ten percent, or the projected annual gross
container volume (the annual sum of all containers volumes multiplied by collection frequencies)
does not increases by greater than ten percent. Facility or container volume increases greater
than ten percent will require a rate increase. Likewise, a rate decrease is available for facility or
container volume decreases greater than ten percent.
Extra pickups ordered by the County shall be billed monthly as follows:
Additional extra pickup of 96-gallon cart: $9.00
Additional extra pickup of 2-yard commingled container: $20.00
Additional extra pickup of 4-yard commingled container: $20.00
Additional extra pickup of 6-yard commingled container: $20.00
Additional extra pickup of 2-yard cardboard container: $20.00
Additional extra pickup of 4-yard cardboard container: $20.00
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Additional extra pickup of 6-yard cardboard container: $20.00
Additional extra pickup of 20-yard recycling container: $100.00
CPI Adjustment
Beginning January 1, 2018 and for every year thereafter, the monthly service rate shall be
adjusted by the annual change in the Consumer Price Index as maintained by U.S. Department of
Labor, “Seattle-Tacoma-Bremerton Average” for all Urban Consumers or Successors Index, for
the period October to October of the previous year.
Office Recycling Cost-Sharing Options
Cost Sharing Option 1:
Quarterly, DM Recycling will divide the total revenue received from the marketing of all
materials collected in the previous quarter by the total tonnage of materials collected in that
quarter. This will yield the average value per material ton.
DM Recycling will retain the first $10.00 per ton, multiplied by the total tonnage collected.
DM Recycling will retain 25 percent of any value in excess of $10.00 per ton, multiplied by the
total tonnage collected.
Cost Sharing Option 2:
DM Recycling and the County will share the revenue gained from marketing the collected
recyclables. Quarterly, DM Recycling will reimburse the County for 50 percent of the value of
the recyclables marketed.
Secured Document Shredding Service Pricing
Console: $12.42 per pick up
35-gallon tote: $12.42 per pick up
65-gallon tote: $24.50 per pick up
96-gallon tote: $37.19 per pick up
Community Event: $200.00 per hour. Saturdays with 3 hour minimum
On-site Hard Drive Shredding: $8.00 per unit
Non-shredded Paper Off Site: $2.00 per pound
Revenues generated by DM Recycling or subcontractor for the marketing of shredded materials
as recyclables are not subject to a revenue share.
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Material Measurement Program
Upon execution of the contract, and once each six months thereafter, DM Recycling will
measure and report the quantities of each material listed in section 1.1 on a Facility and Group
basis. This composition report will also include a report on contamination.
COMPOSTION STUDY OUTLINE
Facility Specific Data
As part of the material measurement program, DM Recycling will provide our driver customized
audit forms every 6-months for each facility. On the day of the audit, each facility driver will
record the quantity of recyclable containers serviced, as well as the volume of material in each
container. This facility specific report will allow the County to see which facility may be over-
serviced or under-serviced. Additionally, the facility specific data will allow the County to see
which facility is underutilizing their recycling equipment, allowing better outreach.
Group Specific Data
In addition to the Facility specific recording of containers serviced, as well as how full each
container is; DM Recycling will measure Group Specific Data every 6-months. The group
specific data will involve using specific hauling trucks for all Pierce County facilities during an
audit so that only County material is in each truck. On the audit days, drivers will first service
only County facilities, so that when they empty their truck at a recycling center we can measure
information specific to just the County sites. This Group Specific will generate data on:
1) Commingle Carts (65-gallon/96-gallon)
2) Commingle Containers (2yd, 4yd, and 6yd)
3) Cardboard Containers (2yd, 4yd, 6yd, and 20yd)
For each of these 3 groups, DM Recycling will provide data that includes:
1) Weight ‘per gallon’ or ‘per yard’ for commingle carts, commingle containers, or
cardboard containers
2) Contamination by Group
3) Commodity blend, using the materials in section 1.1 for Commingle carts, containers.
Finally, DM Recycling is committed to helping the County maximize diversion. We are
committed to working with the County to generate any data that will assist with Materials
Measurement.
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References
Washington State Fair
- DM Recycling has provided recycle container service for the Washington State Fair
for more than 20 years. We service a variety of container sizes and types for various
events through out the year. Services include 96-gallon totes, larger front loading
container, and roll-off container hauling. The fair hauling services are a great example
of our operational ability. We are able to provide sufficient, efficient, and safe service
during large events with many different factors at play. These include strategic
container placement, pick-ups during odd hours to avoid heavy crowds, and strong
communication between operations supervisors, dispatchers, and drivers. We offer
year-round facility recycling services, and during the annual September Fair we
provide nearly around-the-clock services to manage their large waste-stream.
- Kent Hojem: Chief Executive Officer
- Contact: Kent@thefair.com
Tacoma Mall
- DM Recycling currently provides a wide array of recycle hauling services at the
Tacoma Mall. The services provided range from smaller totes to large 40-yard
compactors for cardboard hauling. We are constantly developing new ways to make
services with multiple types of containers and commodities by manipulating driver
routes, pick up days, and tactical container placement. We have serviced the Tacoma
Mall for the last 15 years. We recently worked with their waste services broker to
convert several of their containers to a more efficient service that generated a
commodity credit to the customer.
- Tom Walchi: Operations Director
- Contact: Twalchi@simon.com
- Bill Suen: Waste Service Broker
- Contact: Bsuen@keteres.com
City of Bonney Lake
- DM Recycling provides recycle and waste hauling services at many different cities
across Pierce County, including Bonney Lake. We recently made the switch from
manual load garbage service to automated garbage service to approximately 5,800
households throughout the community. City services range from 96-gallon recycle
totes to 50 cubic yard construction demolition style containers and anything in
between. DM Recycling assists the City with a large number of community events,
and we are quite often working with the City on customized, special projects.
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- Neal Johnson: City Mayor
- Contact: Mayor@ci.bonney-lake.wa.us
- Gary Leaf: Facilities and Special Projects Manager
- Contact: LeafG@ci.boney-lake.wa.us
Litigations
D.M. Recycling has no material pending litigation, and has not had any material judgments
rendered against it within the last three years. However, D.M. Recycling may have some
immaterial workers compensation, labor and employment, personal injury and auto liability
claims currently pending against it.
Controlling Capacity, Suspension, Debarment, etc.:
- None.
Approach………………………………..
Upon notification of the award, the implementation team will kick-off its start-up by reviewing
the final contract and program requirements. The team will then outline all program objectives,
key contractual requirements, timelines, and important milestones. From this, a detailed
implementation plan covering each stage of the transition will be developed, as well as a
summary outline of all operational and administrative obligations and requirements pursuant to
the contract. From past experience, each member of DM Recycling implementation team will be
familiar with every provision of the contract, as that has shown to be critical in past projects.
Throughout the transition, the implementation team will meet regularly to ensure each milestone,
deadline and requirement is met according to the contract and the County’s expectations.
25. 24
Identification & Authorization………………………………….
The name of the Proponent submitting this Proposal is:
D.M. Disposal Co., Inc., dba DM Recycling
Doing business at: 4822 70th Avenue East, Fife, WA 98424,
which is the address to which all communications concerning this Proposal and the Contract will
be sent.
The names of the principal officers of the corporation submitting this Proposal, or of the
partnership, or of all persons interested in this Proposal as principals are as follows:
Dan Schooler
If the Proponent is a partnership, attach to this form and number appropriately a copy of its
partnership agreement. If the Proponent is a corporation, attach to this form copies of its articles
of incorporation, bylaws and certificate of good standing, as certified by the Secretary of the
Board of Directors.
Waste Connections, Inc. is a corporation.
IN WITNESS hereto the undersigned has set its hand this ____ day of __________, 2016.
Name of Corporation: Waste Connections, Inc.
By ____________________________________
Dan Schooler
Division Vice President
