The document summarizes Keane's services for handling unclaimed property. Keane offers a full suite of services including communication programs to locate owners, annual reporting and compliance services, consulting services, and asset recovery. They have over 100 years of combined experience in unclaimed property and expertise in all areas of compliance, reporting, and solutions. Keane aims to ensure complete compliance while reducing costs and risks for their clients.

1. Unclaimed property. Uncompromising performance.

2. More Than Ever
The days of ignoring or attempting to internally manage unclaimed
property are over. With ever changing regulations, rising audit intensity,
and increasing government scrutiny of corporate finances, now more
than ever you need a trusted partner with the operational skill and
professional expertise to support any unclaimed property issue.
Keane is the most accomplished, knowledgeable, and responsive
unclaimed property company in the country, featuring a consulting team
with more than 100 years of combined experience. No other firm offers
our complete suite of services. We put the nation’s best communications,
compliance, and consulting services at your disposal.
Whether it’s working with your team to ensure compliance, protecting
your shareowners, mitigating audit risk or maximizing revenue
streams…Keane is Unclaimed Property.
Keane delivers unmatched
customer service with the
nation’s largest team of
unclaimed property specialists.

3. Why do the country’s most successful companies and
financial institutions choose Keane for their unclaimed
property needs? It’s because of our commitment to
customer service, the expertise of our team, and our
reputation for delivering measurable results. These
characteristics define uncompromising performance.
That’s how we help our clients navigate the growing
complexities of unclaimed property regulations.
The objectives are clear:
Complete State & Federal Compliance
Our dedicated employees are subject matter specialists
with a deep understanding of the various regulations
and unclaimed property compliance laws — so you
don’t have to be. We strive to ensure that you only
report what you’re required to report, and not a
penny more.
Cost Reduction
From outsourcing compliance activities to eliminating
operational expenses, our proven solutions and services
deliver measurable savings.
Our goal is your goal: generating a greater return on
your investments.
Data Security
Data integrity and security is essential to everything we
do. That’s why we adhere to all applicable industry
standards for protecting and preserving our client’s data.
We employ an encrypted client portal for data transfer,
perform regular external vulnerability audits, and restrict
remote and wireless access. All Keane systems and
data are backed up for business continuity and
disaster recovery.
That’s why clients trust us with their customer,
shareholder, and accounting data every day.
Proactive Protection
Our team specializes in government relations, audit
assistance, fraud protection, and operational guidance.
We will work with your team to analyze your potential
compliance gaps and develop customized solutions
or enhanced policies and procedures that protect you
as well as your customers, shareowners, and
business partners.
Unparalleled Experience & Service
Our client services team has been recognized as one
of the best in the country. We bring together a diverse
team with multiple disciplines and we are committed
to helping you solve your unclaimed property challenges
while positively impacting your bottom line.
Keane is…
Unclaimed property. Uncompromising performance.

4. The Complete Suite: Communication
Keane’s direct communication programs drive action and deliver clear, measurable results. The programs have
helped hundreds of Fortune 1000 corporations, brokerages, insurers, banks, and mutual funds protect their
investors and customers, reduce their risk, and increase customer satisfaction.
Data Risk Assessment & Mitigation
Many communication solutions are based on our
initial risk analysis, which sheds new light on the
quality and accuracy of investor and customer data. This
service proactively identifies risk and cost issues and
empowers organizations to mitigate that risk—
protecting stakeholders and the company.
We provide a detailed account-by-account profile that
reveals never-before-available information about the
hidden fraud, compliance, and cost risks inherent in
almost every investor or customer data file. Having
performed this analysis for hundreds of corporations
and tens of millions of records, our understanding
of data records is unrivalled—and our tools for
correcting data errors are unmatched.
Owner Location & Retention
Many of the 40 million people who move to a new
address each year neglect to update important account
records. This leaves their accounts at risk of escheatment,
invites malfeasance on the account, and creates a drag
on companies’ operational budgets. Keane’s proactive
outreach and education to these investors enables these
relationships to be reactivated into a source of profit
and opportunity.
From reuniting banks with their customers to helping
corporations reconnect with lost shareowners, Keane
uses the most sophisticated search technology and
robust data sources—delivering the highest
success rates in the industry.
“Keane's professionalism,
compliance expertise and
exceptional service to our
shareholders clearly sets them
apart from their competition.”
Unexchanged Shareowner Solutions
From mergers, acquisitions, and redemptions to more
complex corporate actions, Keane offers comprehensive
post-merger and corporate action solutions that are
tailored to each company’s unique situation. We have
the experience and expertise to communicate with and
guide disconnected shareholders through the often
confusing process of understanding and claiming
their entitlement.
We explore the nature of each shareowner’s situation
and determine the best course of action to achieve
resolution. This unique approach drives superior results
and allows us to succeed where other service providers
have fallen short.
Estate Research & Recovery
Keane specializes in extensive investigative searches
to locate and communicate with heirs and beneficiaries
where the original account owners are deceased.
We have unmatched resources for resolving these
often complex situations, including a nationwide
communication network with local and municipal
courts, highly-skilled estate specialists, and a library
of hard-copy and electronic data that exists nowhere
else in the world.
As a result, we have a remarkable track record for
successfully untangling even the most complex
genealogical webs, finding family members, and
preventing accounts from escheating.
Customized Communication Programs
Keane’s experienced team specializes in designing
unclaimed property solutions to address each client’s
unique and specific needs. We tailor programs to help
clients reduce unclaimed property liability, retain assets
under management, recover their own unclaimed
assets, service their customers and shareholders, and
maintain compliance with state and federal regulations.
From uncashed check reissuance programs to oddlot
programs and beyond, Keane’s goal is a solution that
meets your goals.

5. The Complete Suite: Compliance
No one knows unclaimed property compliance like Keane. With a dedicated compliance team and our National
Consulting & Advisory Services Group, we are uniquely experienced to assist companies as they navigate the
path to compliance with state or federal regulations. In the process, we help you reduce compliance costs and
turn compliance threats into business opportunities.
Annual Unclaimed Property Reporting
& Escheatment
Keane’s annual unclaimed property reporting service
is a cost-effective means of ensuring compliance by
outsourcing the effort to a team of highly-qualified
specialists. Our unclaimed property solutions allow
organizations to conduct compliant and accurate
required mailings and to file reports on time, every
time. We customize a timeline for every client and
reporting cycle, providing a dedicated client
coordinator to manage the process.
State-Mandated Due Diligence
Keane provides comprehensive due diligence services that
address the complex and constantly changing nature of
due diligence requirements — which vary from state to
state. From setup, merging, formatting, and mailing to
telephone follow-up and returns processing, we do it all
for you. We routinely manage large-scale mailings and
meet special requests regarding delivery methods, such
as certified mailings. This service saves companies money
and valuable resources.
“We were certainly surprised to see
the results when Keane conducted
the initial analysis—specifically
how many accounts were at risk.”
SEC Rule 17Ad-17 Compliance
Regulation 17Ad-17 was initially adopted in 1997 and
required transfer agents to exercise reasonable care to
ascertain the correct addresses of lost security holders.
Keane has been there from the beginning, helping the
leading transfer agents in the country comply, while
providing excellent service to their customers. The 2011
expansion of this regulation requires that broker-dealers
must now also comply. The new requirements also add
a mandatory mailing, which is triggered when checks
remain uncashed.
We help ensure compliance with SEC Rule 17Ad-17 to
retain shareholders, minimize operational costs, and
avoid hefty fines.
Unmatched Education & Training
As the leader in the field of unclaimed property,
Keane offers in-house training and many external
opportunities to educate your staff about the latest
changes in reporting law, current best practices, and
strategies for effectively optimizing internal processes.
Our education and training services are customized
to provide you with the most up-to-date regulatory
requirements, reporting schedules, and goals of each
state. These programs supplement the ongoing training
and information we provide though our Keanotes®
quarterly newsletter, our annual educational events,
regional roundtables, and regulatory email alerts.

6. Compliance & Process Assessment
Organizations large and small put themselves at risk,
often by misunderstanding the complexities and scope
of unclaimed property compliance. Addressing these
challenges head on is typically the most efficient and
cost-effective way to avoid lengthy audits, reputational
risk and costly penalties and interest. Our consultants
have a proven strategy for examining corporate history
and books and records to quantify potential audit
exposure. We’ll summarize your liability and present you
with viable options for how best to achieve compliance
and protect your organization. Further, we specialize in
analyzing your current systems, accounting procedures,
and reporting practices to identify any potential gaps
or omissions. We provide customized solutions and
enhancements to help you properly classify, report,
and document compliance procedures.
Voluntary Compliance Filings
For companies that have never reported unclaimed
property, or have failed to properly report specific
property types, Keane can assist in bringing you into
compliance. It is our goal to assist you in achieving
full compliance while avoiding serious fines and
penalties. Keane’s specialists proactively identify potential
unclaimed property exposure, provide valuable guidance
relating to those states that offer favorable incentives,
prevent clients from over-reporting, and assist with
implementation of enhanced policies and procedures.
Our consultants work with you to create options for
defensible estimation techniques and to develop the
supporting work papers and documentation that are
essential for effectively communicating and supporting
voluntary disclosure agreements and amnesty filings
with the states.
Audit Assistance & Support
Keane’s team consists of a diverse group of professionals
with extensive state, industry, and Big 4 consulting
experience, making us the perfect choice to support
you through an audit. Whether audits are conducted
directly by the state or through third-party auditors, we
do our best to rapidly ensure an efficient and accurate
assessment of a company’s potential liability. We pride
ourselves in teaming with outside counsel, as necessary,
to ensure that the records requested and provided to the
auditor are relevant and that the scope is reasonable
and fair. We can perform our functions in a lead or
supporting role, offering advice and comprehensive
strategic and tactical support. Our success at supporting
clients in an audit situation is unique —and the results
are remarkable.
Comprehensive Policies & Procedures
Maintaining compliance over the long term is just as
important as achieving compliance for the first time.
We help you develop clear and business-specific policies
and procedures to keep your organization in compliance
with unclaimed property regulations —with the least
operational burden. We’ll help you educate your team on
strategies to minimize the generation of unclaimed items,
identify new property types as your company grows, and
conduct self-audits to ensure your long-term compliance.
“We recently engaged in a
relationship with Keane. The overall
experience has been outstanding and
refreshing. They have demonstrated
subject matter expertise and a
responsive customer service
relationship that goes above
and beyond.”
The Complete Suite: Consulting
Keane is committed to staying abreast of the ever-changing regulations and working closely with our
clients to achieve compliance. From compliance assessments and audit assistance to estimation techniques,
supporting work papers, and comprehensive policies and procedures, our consultants tackle the various
challenges associated with unclaimed property. We work with you to remediate liability or identify over- or
under-reporting, with the ultimate goal of putting you in control of your compliance.

7. Corporate Asset Recovery
Once your business is compliant with unclaimed property
reporting and remittance requirements, you can safely
explore opportunities to recover property that may
belong to your firm. Utilizing our relationships, research
teams, and proprietary databases, our Corporate Asset
Recovery program researches and recovers unclaimed
funds on behalf of our clients. We search across the
country through state offices and the court system,
allowing you to generate revenue from overlooked or
unknown items that may have been reported many years
ago. This service directly improves your bottom line.
Liability Mitigation Programs
One of the capabilities that makes Keane unique is our
experience and skill at locating and communicating with
people. These skills allow us to reduce your liabilities by
resolving unclaimed items before they become reportable.
We proactively reconnect you with your stakeholders by
identifying areas of high exposure within your records. We
then conduct targeted campaigns to complete legitimate
claims or demonstrate that the apparent liabilities are
simply accounting errors.
The Keane Difference
Uncompromising performance is what makes Keane the
number one provider of unclaimed property services across
a multitude of industries and market segments, including:
Our clients rely on us for:
• Incomparable Customer Service
• Customized Solutions
• Unmatched & Measurable Results
• The Industry’s Most Experienced Compliance
and Consulting Team
Experience Uncompromising Performance
Contact us for an initial consultation with a Keane
unclaimed property specialist at 1.800.848.8896,
questions@KeaneUP.com or visit us on the web
at www.KeaneUP.com.
• Banking & Finance
• Communications
• Healthcare
• High Tech
• Hospitality
• Insurance
• Manufacturing/Distribution
• Mutual Funds
• Oil & Gas
• Pharmaceuticals
• Real Estate
• Retail
• Telecommunications
• Transfer Agents
• Transportation
• Utilities

8. Undeniably Professional
Please visit www.KeaneUP.com to learn more
about our 60-plus years of service in the unclaimed
property industry. Keane employs more than 200
professionals across the country, in our New York,
NY headquarters, our King of Prussia, PA operations
center, and satellite offices across the country.
®
Corporate Offices
1001 Avenue of the Americas, 14th Floor
New York, NY 10018
P: 1.866.421.6800 • F: 212.764.1424
Operations Center
640 Freedom Business Center Drive, Suite 600
King of Prussia, PA 19406
P: 1.800.848.8896 • F: 610.232.0799
E: questions@KeaneUP.com
www.KeaneUP.com