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Joint Secretary Paper: NPG co-governance co-construction and co-production of public services.pptx
- 1. The NPG: Co-governance, co- construction and co-production of PS narhari.ghimire@gmail.com 1
- 2. Outline • Introduction • Characteristics of NPG • Co-governance • Co-construction and co-production of Services • Co-creation of public policies • Benefits • Challenges and Issues • Nepalese Context 2
- 3. What is NPG - Transition from traditional administration to post modern governance - Administration Management Service Governance - Control and row Steer Serve Collaborate - Multiple interdependent actors contribute to the design and delivery of services and creation of public policies - Concept of Pluralist State involvement of non-state actors, Public Private partnerships - The mode of governing is to consult, negotiate, inform, engage, collaborate - It explores three areas of public governance- “Policy dynamics, Institutional analysis and government-society relationships” 3
- 4. Network governance vs. others 4
- 5. Characteristics - Plural Government, Multi-stakeholder Governance बहुसरोकार शासन- Pluri-centric System - Collaborative, negotiation and engagement for decision making - Self regulated and self responsible and self constituted - Multiple process inform the policy - Network and institutional theory - Interdependent actors - Interact through collaboration and negotiation - Self-regulated policy making - Service redesign, reengineering and re-configuration, Creating service-process - Not bureaucracy but Adhocracy- Flexibility- Warren Bennis - Trust and legitimacy - Value-centered 5
- 6. Components of NPG Co-Governance - A situation in which an institution shares the decision making power with one or more community based organizations from the formal decision authority - A process of participatory decision making in which decisions are made at the lowest level possible, most possibly recognizing the decision of each member of the community - It has many forms like co-management, communicative governance, PPP etc - Example: Community and police, Community health, Citizen Circle, participatory budgeting, 6
- 7. Components of NPG Co-Governance का लागि क े िने - सहकार्य िनय समस्याको पगहचान िने - सहकार्य हुन सक्ने पक्षहरूको पगहचान र श्रोतको गिश्लेषण िने - अन्तरगिर्ा, छलफल र साझा बुझाइ गिकास िने - कार्यसम्पादनको ढााँचा, गिम्मेिारी बााँडफाट को ढािा गिकास िने - पारदगशयता, ििाफदेगहता र सम्बन्धका आर्ाम पगहल्याउने - Friction, conflict, misunderstanding का लागि तर्ार रहने र Collaboration, negotiation िने 7
- 8. Components of NPG Co-construction and co-production of public services - customers, partners, stakeholders, experts collaborate together for the development of new concepts, products or services - Used with the terms like communities, crowdsourcing, social media, user generated content - Collaborative development of new values, collaborative innovation, open source mass customization - passive consumers vs important agents with the capacity to design and even deliver services with improved outcomes. - Government works as a catalyst - सगमगतको लिानी साझेदारीमा साियिगनक गनमायण कार्य 8
- 9. Components of NPG Features of co-prodution - सहर्ोि र सद्भाि - उपलब्धिको व्यिस्थापन र साझेदारी - व्यिसार्ीकताको गिकास - गिश्वासको िातािरण - आपसी अन्तरगनर्यरता र सह-अब्धित्व - सूचना प्रगिगिको व्यापक प्रर्ोि - उदाहरणः 5% Challenge in Taipei 9 •Co-production means designing and delivering services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours. nef
- 10. Components of NPG Co-management, Co-Design and co-delivery, co-assessment • Co-designing refers to the process of a collective knowledge sharing and knowledge creation. – Intentionally involving target users in designing solutions; – Postponing design decisions until after gathering feedback; – Synthesising feedback from target users into insights; – Developing solutions based on feedback.` 10
- 11. Components of NPG Co-creation ( 5 Guiding Principles) • Inspire Participation • Select the best ones • Connect creative mind • Share the result • Continue development 11
- 12. Components of NPG Co-creation (co-construction) of public policies • Participation and involvement of the community people and citizen in general in the making of public policies. • the collaborative development of new value (concepts, solutions, products and services) together with experts and/or stakeholders (such as customers, suppliers etc. • Increases implementablility, ownership and value • Creation of values (social, governance) • co-creation is often defined as the involvement of citizens in the initiation and/or design of public policies 12
- 13. Benefits from co-governance and co-construction • साियिगनक सेिा प्रिाहमा सामागिक र्ोिदान उल्लेख्य िृब्धि हुन्छ। • सेिाको िुणिर र पररमाणमा सुिार ल्याउाँछ • नािररक अपनत्व गसियना हुन्छ • सामागिक सम्बन्ध सुदृढ हुन्छ। • पारस्पररकताको र्ािना बढ्छ। • नीगत गनमायणमा राज्य-इतरका पक्षको सगिर् साझेदारीमा बृब्धि हुन्छ 13
- 14. Challenges of Service Delivery in NPG - िगटल प्रक ृ र्ा हुन्छ – प्रक ृ र्ा र सेिामा सहर्ागिता खोगिन्छ - पररितयनको माि िदयछ - सेिा प्रिाह र सेिाको उपर्ोि संिै रहन्छ - Silo organization बाट service system मा हुने पररितयन व्यिस्थापन िनुयपने हुन्छ - गनर्न्त्रण र गनदेशनमुखी र्न्दा प्रर्ोिकताय, सेिाग्राही र उपर्ोक्तामुखी सेिा र ििु हुन्छ, सेिाको उपर्ोक्ता र उत्पादक आफ ै हुन्छ। - Innovation को आिश्यकता पने र्एकोले िोब्धखम हुन्छ - आचरण, मूल्य, नैगतकता र स्व-गनर्न्त्रणको माि िदयछ - नेतृत्वमा Disruptive Change को माि िदयछ 14
- 15. A Model Network governance 15 The President The PM The CM The KDVA THE KTM Metro PVT Sector Federal Assembly Federal Cabinet State Assembly State Coun. of Min. Municipal Assembly Municipal Executive Citizens Kathmanduties Political Parties Civil Societies Professionals Peripherals of KTM (Learning, Communication) ACADEMIA (Research, knowledge, Science) Non-Profit NGOs
- 16. नेपालको अभ्यास • सामुदार्ीक प्रहरी • अगर्र्ाबक गशक्षक संघ • सामुदार्ीक स्वास्थ्य संस्था • सामुदार्ीक पुिकालर् • हाट बिार व्यिस्थापन • फोहर व्यिस्थापन- Segregate, Reuse, Reduce 16
- 17. क े ही सबालहरू • सरोकारिाला िा नािररकको इच्छा क े हो? – सेिामा िुणिर – मािको सम्बोिन – सामागिक न्यार् र समानता – आगथयक अिसरहरूमा पहुाँच – राज्यबाट संरक्षण – सुशासन र मानि अगिकार – साियिगनक पदागिकारीको ििाफदेगहता 17
- 18. क े ही सबालहरू • िैर राज्य तत्वहरू सेिाको प्रगिर्ामा कसरी सहर्ािी हुन सक्छन्? – सहर्ागितात्मक पद्दगत – सबलीकरण, सशब्धक्तकरण – स्वीकार्यता – बहुलबादको सम्मान र उपर्ोि – समािेशीकरण र समािेशी संस्थाहरु – गिम्मेिार नािररक समाि र गनिी क्षेत्र – साझेदारी र गिक े न्द्रीत प्रणालीहरू 18
- 19. क े ही सबालहरू • संिठनको ढााँचा किो चागहन्छ? – छड्क े संिठन – सञ्जालीक ृ त संिठन – सोपानगिहीन संिठन – म्यागटिक्स संिठन – गमगश्रत संिठन – साझेदारी- कार्यदल, सगमगत, सुझाि समुह, सहकारी उपार्हरू – साझेदारी लिानी, सह-शासन 19
- 20. क े ही सबालहरू • सेिाको िुणिर क े हो? – सहकार्यमा िुणिर गनिायरण – लाित प्रर्ािकारीता – नािररक सन्तुगि – गदिो पना र िातािरण संरक्षण – गिगििताको सम्मान, मानिमात्रको सम्मान – सेिाको र्ािना र संिेिात्मक ज्ञान 20
- 21. क े ही सबालहरू • लार् हानीको गिरतण कसरी हुन्छ? – िोखीम साझेदारी, लार्ांश साझेदारी – नािररक मूल्यांकन प्रणाली – लार्को गितरणमा गिक े न्द्रीकरण र अग्रागिकार 21
- 22. क े ही सबालहरू • गिद्यमान कानूनी व्यिस्थाले त्यसलाई सहर्ोि िछय गक िदैन? – कानून, नीगत र संरचनाित सुिार – कार्यप्रणाली सुिार – कार्यसंस्क ृ गत सुिार – संिेिात्मकता र आध्याब्धत्मकता 22