FOS 365 is Web and Mobile Food System for independent restaurants and Chains.

1. Food Online Ordering System
HappyFood

2. Why Multi Channel ?
• Customer Spend more When they order online
• Web Commerce & M-commerce is no more a good to be
situation
• 20% QSR already have Multi Channel Platform to Serve
their loyal Customers
• 50% of Multi Channel Platform users has confirmed
significant increase in sales
• 40% Support Online Ordering for the Offers they get
and balance for Convenience
• There is a steady increase in online ordering revenue

3. Results
• Extended Market Coverage with lesser
investments
• Better Capacity Utilization
• Cost Effective Channel for
– Enhanced Customer Engagement Program
– Efficient Customer Communication
– Gift Voucher Distribution (Text based/QR Code)
– Table Reservation
– BTL Campaigns for Cross Sell & Up Sell
– Customer Experience Survey

4. Menu Browse
Registration
Outlet Selection
Order Processing
Coupon Redemption Check out
Table Reservation Pre-Ordering Wish list Creation
Survey Instant Coupons Order Tracking
Social
Network
Collaboration
Order
History
Customer Experience

5. Functions & Features
Menu Wizard
Promotions
Loyalty Engine
KOT Print
Pre-Order Monitor
Multi lingual
Price Shell
Google Map Integration
Reports
Payment Gateway
Integration
Internationalization
Gift Vouchers &
Coupons
Push Notifications
Attribute Manager
Analytics
Content
Wizard

6. Welcome to HappyFood

7. Outlet Selection

8. Browse Your Menu Here – Starting with starters

9. Time for your Main Course

10. It’s No fun without Offers – Surprise your
customers with offers

11. Every offer is different – one more sample

12. Add to cart

13. Today’s Special - Everyday is Special – For U and Us
Add special items to cart from this tab too….

14. Quick Cart
QUICK CART – Features
 Know the City and outlet name
Change Outlet with a single click
Add or reduce item quantity from cart (refer item 1 & 2 in cart)
Delete an from cart
Check Total to be paid from cart
 See the list of Free items in a quick glance
Choose to drop Free items – if not needed
Proceed to ‘Checkout’ right from the cart…..
 Registered Users – Please Login and Proceed
 Guests – please register & proceed

15. Login /Sign Up

16. User Details

17. Address Details

18. Add Coupons & Review Order

19. Review Order

20. Order Confirmation

21. Checkout – Process flow

22. View Order History

23. Order status

24. Order Details

25. Delivered Orders

26. Store locator
Select a City and Outlet
and get directions
Or
Share your location
(Bandepalaya) and
search a store /
outlet with pin code or
location name

27. Table Reservation
Select a City, Location
and enter details and
Submit to Book Table

28. Feedback
Communicate to the restaurant via. Feedback Form

29. Feedback History – My Reviews

30. My Wish list
 Mark your Favourites and add them to
your ‘List of Favourite items
 A quicker way of adding items to your cart
 No duplication allowed
 Easily add / remove items from wish list
 Available only for registered customers

31. Address Book
 Add as many address as needed
 Edit / Delete address, if wrong
 Set any address as Default (only one)
 The same default address will be used in
check out screen

32. USP
• Choice of Deployment
• Multiple Engagement Model
• Multi Tenancy for better brand monetization
• Integration Ready for Microsoft Dynamics
LS Hospitality
• Can work as an independent Product too
• Well Defined Road Map

33. Technical Architecture
This needs a little beutification

34. Integration with LS-Hospitality
HappyFood Platform
Microsoft Dynamics
NAV / LS Hospitality
Item Master
Location Master
Promotions
Sales data
Collections
Pricing Updates
Needs some beautification

35. Road Map
Web Portal APP KOT, Delivery APP
End to end
Hospitality
Solution
• Web Portal
having
consumer facing
functions and
Admin Portal
• Browsers
Supported – IE,
FireFox, Safari
and Chrome
• APP V1 for end
consumers
Middle of
October (
Android)
• iOS and
Windows will be
released by end
of October 2015
• For restaurants
not having a
PoS, Order
Taking APP with
KDS, will be
available
• Delivery APP to
be used by
Delivery Staff
• Recipe
Management
• Meal
Management
• Food Costing
• MR & Vendor
Management
Sep
2015
Jun
2016
Oct
2015
Dec
2015

36. Let’s Progress