1. MUKUND D. KARAJGIKAR
96 Demarest Drive
Manalapan, NJ-07726
(732)275-8040 (Home)
(732)801-9346 (Cell)
mdk0426@hotmail.com (Email)
SUMMARY:
Extensive experience in Software Development, Quality Assurance and
Integration/System/Regression/User-Acceptance Testing. Strong testing experience in testing
of Web, Mainframe and Client/Server applications. Extensive experience in Design,
Implementation and Execution of Test Plans, Test cases and Test scripts. Solid understanding
of quality assurance testing methodology relative to the Software Development Life cycle
(SDLC). Excellent communication, analytical, interpersonal and teamwork skills.
AWARDS:
Software Excellence and Legacy of Excellence awards from AT&T
Implementation award from State Farm for ECRM project
EDUCATION:
MS in Computer Science
Pace University, New York
MMS in Business Management
Pune University, Pune, India
BS in Chemistry, Physics, Mathematics
Shivaji University, Sholapur, India
SKILLS:
Software: COGNOS IMPROMPTU 6.0/7.0, HTML, Informix-4gl, C/C++/JAVA, .NET, SQL, JIRA,
Test Director/Quality Center, Web Logic, Shell, XML, PL/1, JCL, Cobol, IDMS/ADSO, Oracle,
DB2, SABLIME, MS-Word/Excel, PVCS Tracker
Hardware: IBM PC/Mainframes, Sun and HP Workstations
Systems: Windows95/98/NT/XP, MS-DOS, MVS, UNIX/LINUX, Sun Solaris
EXPERIENCE:
INSYS, Group Inc. Rochelle Park, NJ
Senior Quality Assurance Analyst (June 2013 – Present)
Project: AT&T (FlowLogic project)
Environment: UNIX, SQL, Shell, C/C++/JAVA, HTML, PERL, Daytona, Oracle, Excel, Windows
The FlowLogic application facilitates the inspection of Mobility generated data packets as they
traverse the AT&T network. Inspection includes identifying and characterizing the content
of the data packets, as well as tracking their flow patterns. The FlowLogic helps Network
operation engineers to analyze the data to understand the performance of the system and to
plan for future growth trends in traffic usage patterns and services based upon the analysis of
data.
* Active participation in Development, Implementation and Execution of test plans, test cases
and test scripts.
* Interaction with User’s, Developer’s and DBA’s to resolve application issues.
* Testing of Flowlogic GUI reports based on functional specifications and user requirements.
* Testing of various features of FlowLogic related activities including data feeds and SQM
reports.
* Use of SQL to query the database for comparison of actual results against expected results.
* Participation in defect/specification review meetings.
* Coordination of QA activities with other team members.
* Providing of detailed status reports and QA documents.
* Logging of defects into GNATS tool.

2. Open Systems Technologies, Inc. Mount Laurel, NJ
Senior Quality Assurance Analyst (June 2012 – May 2013)
Project: PHH Mortgage Corp. (END TO END and OSCAR DATA FEED Projects)
Environment: Oracle, Power builder, C++/JAVA, SQL, XML, Excel, Quality Center
The End-to-End Testing project will ensure that PHH Mortgage’s environments can fully
support PHH and Client testing needs and performs validation of a loan from originations
through processing and into servicing to add servicing transactional data in LPS including
testing of data feed files and certain reports. LOANSPAN application is used for creation of
lead/loan and further processing of a loan is performed in CASH application.
The LOANSPAN is a WEB based application that is used as a primary loan origination system to
be used by mortgage sales consultants, mortgage advisors and loan officers. After creation of
a lead/loan it gets dropped or registered into CASH system for further processing of a loan.
The CASH application is a window’s based Power builder application. It processes and closes
various mortgage loans supporting diverse client needs in terms of products, pricing,
processing and documentation.
* Actively participated in Development, Implementation and Execution of test plans, test cases
and test scripts.
* Interacted with User’s, Developer’s and DBA’s to resolve application issues.
* Tested data feed files to be sent to clients.
* Used SQL to query the database for comparison of actual results against expected results.
* Verified data from XML files using XML viewer.
* Participated in defect/specification review meetings.
* Coordinated QA activities with offshore/onshore team members.
* Provided detailed status reports to Management.
* Logged defects into MQC tool.
AETEA, Information Technology Inc. Wilmington, DE
Senior Quality Assurance Analyst (March 2012 – June 2012)
Project: BARCLAYS BANK (CAMPAIGN PATNER LAUNCH)
Environment: UNIX, TSYS, HTML, .NET, Oracle, SQL, Excel, Quality Center, C++/JAVA
The Campaign Partner Launch project issues credit cards, maintains customer information,
calculates awards offered to their customers (on-partner/off-partner/First Usage/Bonus points
awards) and Credit card statements helping partners to serve their customers efficiently.
* Actively participated in Development, Implementation and Execution of test plans, test cases
and test scripts.
* Created data needed for testing based on functional specifications and user requirements.
* Interacted with User’s, Developer’s and DBA’s to resolve application issues.
* Tested various features of partner/vendor related activities including data feeds and
exchanges of files between Barclays and partners/vendors. The features included both positive
and negative testing scenarios and content validation.
* Used SQL to query the database for comparison of actual results against expected results.
* Participated in defect/specification review meetings.
* Coordinated QA activities with offshore/onshore team members.
* Provided detailed status reports and QA documents.
* Logged defects into MQC tool.
Bank Of Tokyo, Jersey City, NJ
Quality Assurance Analyst Lead (August 2011 – December 2011)
Project: Corporate Banking CMS Project
Environment: Oracle, SQL, DB2, XML, JAVA, Excel, HTML, .NET, Windows, SOA Tracker.
Corporate Banking solution (WEB application) is a third-generation cash management product
incorporating sophisticated tool for information reporting of all balances and transactions
including comprehensive global payments, check services and various transfer capabilities that
reduces operational costs and simplifies deployment.
* Actively participated in Development, Implementation and Execution of test plans, test cases
and test scripts.
* Created and executed test plans and test cases.
* Provided detailed testing status reports (Daily and Weekly) to management.

3. * Interacted with User’s, Developer’s and DBA’s to resolve application issues.
* Participated in defect/specification review meetings.
* Experience with coordination of Quality Assurance offshore/onshore team members.
* Used SQL to query database for data validation.
* Conducted, lead and coordinated testing activities throughout the project.
* Escalated issues impacting the timeline/performance of the QA team.
Apex Systems Inc., Birmingham, AL
Senior Quality Assurance Analyst (April 2011 – August 2011)
Project: BBVA Retail Banking Project
Environment: Oracle, SQL, C++/JAVA, Excel, Quality Center, HTML, .NET, Windows 2000
This is a huge migration platform project Legacy (Fidelity) to Accenture’s Alnova financial
Solutions product (WEB Application) to improve bank’s cross-selling and customer retention,
increase efficiencies and further align the bank’s global operations by integrating its US
banking network into a common IT platform. The solution delivers real-time bank processing
capabilities and support increased transaction volumes for BBVA Compass while enhancing the
bank’s risk management functions.
* Actively participated in Development, Implementation and Execution of test plans, test cases
and test scripts.
* Used MQC for creation and execution of test cases and scripts.
* Provided detailed testing status reports to management.
* Interacted with User’s, Developer’s and DBA’s to resolve application issues.
* Used SQL to query the database for comparison of actual results against expected results.
* Participated in defect/specification review meetings.
Seven Seven Softwares Inc., Whippany, NJ
Quality Assurance Analyst (August 2010 - October 2010)
Project: JP MORGAN CHASE(Corporate Actions Email Notifications Project)
Environment: Oracle, SQL, C++/JAVA, Excel, Quality Center, HTML, .NET, UNIX, Windows
2000
Corporate Actions Email Notifications Project is to replace all manual corporate action email
notifications with systematic generated (automated) email notifications using ENS (Email
Notifications System) for the clients of Primary Broker Equity and Fixed Income business units
and upon successful conversion decommission the current manual notifications process.
* Actively participated in Development, Implementation and Execution of test plans, test cases
and test scripts.
* Tested Email Notifications System (WEB Application) which generates and sends email
notifications in the standard and encrypted format based upon clients choice.
* Used MQC for creation and execution of test cases and scripts.
* Provided detailed testing status reports for QA team.
* Interacted with User’s, Developer’s and DBA’s to resolve application issues.
* Used SQL to query the database for comparison of actual results against expected results.
* Participated in defect/specification review meetings.
CompNova Inc., Middletown, NJ
Senior Quality Assurance Analyst (July 2008 - July 2010)
Project: AT&T (PMOSS - Performance Management Operational Support Systems project)
Environment: Oracle, SQL, C++/JAVA, Excel, Quality Center, XML, HTML, UNIX, .NET,
Windows 2000
PMOSS (Performance Management Operational Support Systems) is to provide performance
management capabilities for all AT&T networks and services. PMOSS has two major components
DDB (Data Distribution Bus) and DSC (Data Storage Component). DDB serves as the transfer
conduit between all PMOSS data collector’s applications. It implements a publisher and
subscriber interface and handles physical aspects of data transfer between these systems. DSC
receives feed files from DDB. Subscribers of DSC can avail data feed files. Various WEB reports
with Network Configuration, Topology data segments, Traffic Capacity and Router Data
information are generated for Subscribers.
* Actively participated in Development, Implementation and Execution of test plans, test cases
and test scripts.

4. * Tested data feed files for Network Configuration, Topology data segments, Traffic Capacity
and Router Data information.
* Used MQC for creation and execution of test cases and scripts.
* Worked with users to design and execute UAT test plans, test cases and test scripts.
* Provided detailed testing status reports, Release notes and QA documents.
* Interacted with User’s, Developer’s and DBA’s to resolve application issues.
* Used SQL to query the database for comparison of actual results against expected results.
* Experience with coordination of Quality Assurance offshore/onshore team members.
* Production support and Installation of Build on various platforms.
* Participated in defect/specification review meetings.
* Escalated issues impacting the timeline/performance of the QA team.
* Trained new team members on application functionality, processes and QA tools.
CONNECTIONS OF NEW YORK, New York, NY
Quality Assurance Analyst (November 2007 - April 2008)
Project: LEHMAN BROTHERS (WEB Application - WEALTH MANAGEMENT REPORTING)
Environment: Oracle, SQL, C++/JAVA, Excel, Quality Center, JIRA, .NET, XML, HTML, UNIX,
Windows 2000
The WMR Operations Tools are an integral part of Wealth Management Reporting Engine
platform that support the maintenance of the quality of data used for reporting. These tools
allow Lehman Brother’s Wealth Management’s Operations to identify error breaks, manage
daily processing of exceptions, and respond to queries/issues around various facets of
reported performance data.
The WEB Reconciliation Reports tool identifies the differences between PRE and various source
systems such as CRC (Client Report Configuration) which supplies Portfolio and Account data
information, and IC (Investment Catalog) which supplies Product classification data and DC
(Data Consolidation) which supplies market value and cash flow data. The WEB Data Inquiry
Reports tool consists of number of inquiry screens available to inquire into Account
Performance returns, Portfolio Performance returns and Investment results including historical
investment results on Portfolio & Strategy levels and also screens to view batch run details
and descriptions (overnight/intra-day).
* Participated in Development, Implementation and Execution of test plans, test cases and
test scripts.
* Created data needed for testing based on functional specifications and user requirements.
* Tested performance returns reports (MTD/YTD/DAILY) at both Accounts and Portfolio levels
* Tested Reconciliation reports of Portfolio data, Account data, Product classification data,
market value and cash flow data.
* Interacted with User’s, Developer’s and DBA’s to resolve application issues.
* Used SQL to query the database for comparison of actual results against expected results.
* Participated in defect and specification review meetings.
* Provided detailed testing status reports and QA documents.
* Used MQC for creation and execution of test scripts.
* Used central defect reporting system (JIRA) to log defects.
SHARP DECISIONS, Wilmington, DE
Senior Quality Assurance Analyst (February 2006 - October 2007)
Project: BARCLAYS BANK (CAMPAIGN PATNER LAUNCH)
Environment: UNIX, TSYS, HTML, .NET, Oracle, SQL, Excel, Test Director/Quality Center, C+
+/JAVA, Windows 2000
The Campaign Partner Launch project issues credit cards, maintains customer information,
calculates awards offered to their customers (on-partner/off-partner/First Usage/Bonus points
awards) and Credit card statements helping partners to serve their customers efficiently.
* Actively participated in Development, Implementation and Execution of test plans, test cases
and test scripts.
* Created data needed for testing based on functional specifications and user requirements.
* Validated contents, links, web tiles, purchases and other details of credit card statements on
WEB.
* Interacted with User’s, Developer’s and DBA’s to resolve application issues.

5. * Tested various features of partner and vendor related activities including data feeds and
exchanges of files between Barclays and Partners. The features included both positive and
negative testing scenarios, content validation and ensuring that the files met partner/vendor
specifications.
* Worked with users to design and execute UAT test plans, test cases and test scripts.
* Used SQL tool (TOAD) to query the database for actual results and compared against
expected results.
* Participated in defect/specification review meetings.
* Provided detailed status reports and QA documents.
* Used a central defect reporting system (Test Director/Quality Center) to log defects.
DATACOM TECHNOLOGY GROUP, New York, NY
Quality Assurance Analyst Lead (August 2005 - December 2005)
Project: NY POST (CIRC2000)
Environment: Power Builder, Oracle, SQL, Test Director, Windows 2000
The CIRC2000 is a client server application which tracks subscriber information, including
name, account number, address, telephone number, offers, account history, route and billing
information. It tracks customers by the account as opposed to some traditional address-based
systems. This allows the account history to move with the customer. This means one account
can be set up to handle a large company that wants many copies of a particular product.
* Actively participated in Development, Implementation and Execution of test plans, test cases
and test scripts.
* Created data needed for testing based on functional specifications and user requirements.
* Entered the defects/issues in to the defect tracking system using Test Director.
* Interacted with User’s, Developer's and DBA’s to resolve application issues.
* Experience with coordination of Quality Assurance offshore/onshore team members.
* Conducted defect review meetings, attended specification review meetings.
* provided detailed work progress report for QA team.
TEK Systems, Wilmington, DE
Quality Assurance Analyst Lead (Nov 2003 - July 2005)
Project: JP MORGAN CHASE (i3 Credit Card Conversion)
Environment: Cobol, MVS, CICS, IMS, DB2, TSYS, Oracle, SQL, UNIX, Test Director,
Windows 2000
The i3 conversion (Mainframe) project is a massive initiative intended to transform JP
MORGAN CHASE card services business from FDR to TS2 platform developed by TSYS. The
decision to move to TSYS is because of its functional flexibility and scalability to effectively
serve their customers and to bring the system in-house for JP MORGAN CHASE to manage.
The i3 project will give JP MORGAN CHASE the ability to make fundamental improvements to
business processes, lower costs and improve the ability to innovate and deliver individual
answers to customers. The key modules are Authorization, Customer Service, Reissue, Fraud,
Delinquency and Disclosure.
* Actively participated in Development, Implementation and Execution of test plans, test cases
and test scripts.
* Responsibilities included were creation and maintenance of data needed for System/UAT
testing.
* Worked with users and other team members to design and execute UAT/System test plans,
test cases and test scripts.
* Used SQL to query database for data validation.
* Attended defect review and specification review meetings.
* Provided detailed status reports and QA documents.
* Used a central defect reporting system (Test Director) to log defects.
* Interacted with User’s, Developer's and DBA’s to resolve application issues.
IBM Global Services
IT Specialist (July 2000 - May 2003)
• Project: STATE FARM (ECRM Metrics and Customer Billing/Fire)
Environment: COGNOS IMPROMPTU 6.0/7.0, JAVASCRIPT, HTML, COBOL, MVS, JCL, SQL,
IMS/DB, IMS/DC, DB2

6. The Enterprise Customer Relationship Management Metrics application was a very complex
system that extracted customer relationship management statistics from various sources,
transformed and summarized the extracted data, inserted the data into a DB2 database,
generated Cognos reports and published the reports on the client's intranet.
Also worked on Customer Billing/Fire (Mainframe) application which
allowed policy holders to view and pay their Auto, Fire, Life and Health bills. This enabled
State Farm to lower its billing costs and also to improve its customer relationships.
* Developed, Implemented and Executed test plans, test cases and test scripts.
* Coordinated the testing activities in the group.
* Used SQL to query database for data validation.
* Provided detailed work progress report and QA documents for QA group.
* Trained other team members.
* Interacted with User’s, Developer's, DBA and System Administrator to resolve application
issues.
• Project: AT&T (BMP - BUSINESS MAINTENANCE PLATFORM)
Environment: C/C++/JAVA, Oracle, UNIX, Shell, XRunner, SQL, Windows98/NT
BMP was the central business markets division maintenance system for ticketing, testing,
alarms, reporting and various other customer servicing features that were utilized by work-
center Personnel.
* Tested two Client Server applications (Alarm GUI) which provided an alarm query to the
alarm server for alarm activity for various time frames or intervals and Customer Service
Display (CSD GUI) which enabled Frame Relay and ATM maintenance technicians to access
and modify pertinent data associated with Frame Relay and ATM service subscribers.
* Tested WEB based Network Equipment Display (NED) application which provided
maintenance technicians with network equipment layout information for circuit/facility id.
* Participated in Development, Implementation and Execution of test plans, test cases and
test scripts for testing of both new and existing features.
* Used SABLIME defect reporting system to log defects.
* Used SQL to query database for data validation.
* Experience with coordination of Quality Assurance offshore/onshore team members.
* Provided detailed work progress report and QA documents for QA group.
* Worked with users to design and execute UAT test plans, test cases and test scripts.
* Interacted with User’s/Developer's/DBA/System Administrator to resolve application issues.
* Coordinated the testing activities and provided test status reports for the group.
* Trained other team members.
AT&T, Middletown, New Jersey
QA Analyst/Software Tester (May 1997 - June 2000)
Project: BUSINESS MAINTENANCE PLATFORM (BMP)
Environment: C/C++/JAVA, Oracle, UNIX, Shell, XRunner, SQL, Windows98/NT
BMP was the central business markets division maintenance system for ticketing, testing,
alarms, reporting and various other customer servicing features that were utilized by work-
center Personnel.
* Tested two Client Server applications (Alarm GUI) which provided an alarm query to the
alarm server for alarm activity for various time frames or intervals and Customer Service
Display (CSD GUI) which enabled Frame Relay and ATM maintenance technicians to access
and modify pertinent data associated with Frame Relay and ATM service subscribers.
* Tested WEB based Network Equipment Display (NED) application which provided
maintenance technicians with network equipment layout information for circuit/facility id.
* Participated in Development, Implementation and Execution of test plans, test cases and
test scripts for testing of both new and existing features.
* Used SABLIME defect reporting system to log defects.
* Used SQL to query database for data validation.
* Interacted with User’s/Developer's/DBA/System Administrator to resolve application issues.
* Worked with users to design and execute UAT test plans, test cases and test scripts.
* Coordinated the testing activities and provided test status reports for the group.
* Trained other team members.

7. AT&T, HOLMDEL, NEW JERSEY
Software Developer (March 1994 - April 1997)
Project: PRICERX
Environment: C, Oracle, UNIX, JAM, Shell, SQL, Windows98/NT
PricerX was a competitive pricing analysis tool which supported the sale of services within
AT&T Business Communications Services. It provided usage and distance sensitive pricing,
tariff rates and discounts.
* Designed, Tested, Coded and Implemented several Programs of PricerX project using
JAM/ UNIX/C.
* Worked on several enhancement features for different releases of PricerX project.
* Identified numerous problems, Created and Retested MR's.
* Trained other team members.
* Developed, Implemented and Executed test plans, test cases and test cases.
* Coordinated the testing activities for the group.
AT&T, WHITEPLAINS, NEW YORK
Software Developer (January 1992 - February 1994)
Project: INTERNATIONAL SERVICES PRICING CAPABILITY (ISPC)
Environment: C, Informix-4gl, UNIX, SQL, Windows98/NT
ISPC provided international pricing for Inter Country Long Distance and Private Line services
with plans to expand to additional services. ISPC was used to calculate prices for International
long distance and private line services.
* Created online forms using Informix-4gl.
* Designed, Tested, Coded and Implemented several programs of ISPC pricing project using
Informix-4gl and UNIX/C.
* Fixed numerous problems, Worked on various enhancements and trained new people.
AT&T, WHITEPLAINS, NEW YORK
Software Developer (Jun 1988 - December 1991)
Project: IDIS
IDIS was an online system that supported ICS services provisioning. It was a replacement for
the physical overseas system entry and inquiry database for the operation of the Network
Inventors of circuits, facilities, equipments, trunks, network systems and circuit
authorizations.
* Designed, Tested, Coded and Implemented several programs of IDIS project using
IDMS/ADSO.
* Generated online forms using ADSO.
* Worked on enhancements and Trained new people.
REFERENCES:
Available upon request
STATUS:
US Citizen