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Process Mining
Discovery, Conformance and
Enhancement of Business Processes

prof.dr.ir. Wil van der Aalst
www.processmining.org
PAGE 1
Chapter 1
           Introduction


Overview
           Part I: Preliminaries

           Chapter 2                   Chapter 3
           Process Modeling and        Data Mining
           Analysis


           Part II: From Event Logs to Process Models

           Chapter 4                  Chapter 5               Chapter 6
           Getting the Data           Process Discovery: An   Advanced Process
                                      Introduction            Discovery Techniques


           Part III: Beyond Process Discovery

           Chapter 7                   Chapter 8              Chapter 9
           Conformance                 Mining Additional      Operational Support
           Checking                    Perspectives


           Part IV: Putting Process Mining to Work

           Chapter 10                  Chapter 11             Chapter 12
           Tool Support                Analyzing “Lasagna     Analyzing “Spaghetti
                                       Processes”             Processes”


           Part V: Reflection

           Chapter 13                  Chapter 14
           Cartography and             Epilogue
           Navigation                                                  PAGE 2
Acknowledgements

• Thanks to all people that contributed to ProM and the
  promotion of process mining.
• Thanks to all organizations that provided data and
  supported our process mining research.
• Thanks to the following individuals:
 Boudewijn van Dongen, Eric Verbeek, Ana Karla Alves de Medeiros, Minseok Song, Christian Günther, Anne
 Rozinat, Carmen Bratosin, R.P. Jagadeesh Chandra (JC) Bose, Ronny Mans, Maja Pesic, Joyce Nakatumba, Helen
 Schonenberg, Arya Adriansyah, Laura Maruster, Joos Buijs, Piet Bakker, Huub de Beer, Tobias Blickle, Andrea
 Burattin, Riet van Buul, Toon Calders, Jorge Cardoso, Josep Carmona, Alina Chipaila, Francisco Curbera, Marlon
 Dumas, Schahram Dustdar, Paul Eertink, Dyon Egberts, Dirk Fahland, Diogo Ferreira, Walid Gaaloul, Stijn
 Goedertier, Adela Grando, Gianluigi Greco, Dolf Grünbauer, Antonella Guzzo, Kees van Hee, Joachim Herbst, Arthur
 ter Hofstede, John Hoogland, Ivo de Jong, Ivan Khodyrev, Thom Langerwerf, Massimiliano de Leoni, Jiafei Li, Ine
 van der Ligt, Zheng Liu, Niels Lohmann, Peter Hornix, Fabrizio Maggi, Jan Mendling, Frits Minderhoud, Arnold
 Moleman, Marco Montali, Michael zur Muehlen, Jorge Munoz-Gama, Mariska Netjes, Andriy Nikolov, Mykola
 Pechenizkiy, Carlos Pedrinaci, Viara Popova, Silvana Quaglini, Manfred Reichert, Hajo Reijers, Remmert Remmerts
 de Vries, Stefanie Rinderle-Ma, Marcello La Rosa, Michael Rosemann, Vladimir Rubin, Stefania Rusu, Eduardo
 Portela Santos, Natalia Sidorova, Alessandro Sperduti, Christian Stahl, Keith Swenson, Nikola Trcka, Kenny van
 Uden, Irene Vanderfeesten, George Varvaressos, Marc Verdonk, Sicco Verwer, Jan Vogelaar, Hans Vrins, Jianmin
 Wang, Teun Wagemakers, Barbara Weber, Lijie Wen, Jan Martijn van der Werf, Mathias Weske, Michael
 Westergaard, Moe Wynn, Bart Ydo, and Marco Zapletal.



                                                                                                            PAGE 3
More books

• Modeling Business Processes: A Petri Net-
  Oriented Approach
 Wil van der Aalst and Christian Stahl
 http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=12548




                                                                      PAGE 4
Pointers

                                           IEEE Task Force on
                                             Process Mining


•   ProM Software: prom.sourceforge.net
•   Process mining: www.processmining.org
•   ProM 5 series nightly builds: prom.win.tue.nl/tools/prom/nightly5/
•   ProM 6 series nightly builds: prom.win.tue.nl/tools/prom/nightly/
•   Converting logs (MXML-based) promimport.sourceforge.net
•   XES: www.xes-standard.org and www.openxes.org
•   Papers et al.: vdaalst.com
•   IEEE Task Force on Process Mining: www.win.tue.nl/ieeetfpm/

                                                                    PAGE 5

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Process mining

  • 1. Process Mining Discovery, Conformance and Enhancement of Business Processes prof.dr.ir. Wil van der Aalst www.processmining.org
  • 3. Chapter 1 Introduction Overview Part I: Preliminaries Chapter 2 Chapter 3 Process Modeling and Data Mining Analysis Part II: From Event Logs to Process Models Chapter 4 Chapter 5 Chapter 6 Getting the Data Process Discovery: An Advanced Process Introduction Discovery Techniques Part III: Beyond Process Discovery Chapter 7 Chapter 8 Chapter 9 Conformance Mining Additional Operational Support Checking Perspectives Part IV: Putting Process Mining to Work Chapter 10 Chapter 11 Chapter 12 Tool Support Analyzing “Lasagna Analyzing “Spaghetti Processes” Processes” Part V: Reflection Chapter 13 Chapter 14 Cartography and Epilogue Navigation PAGE 2
  • 4. Acknowledgements • Thanks to all people that contributed to ProM and the promotion of process mining. • Thanks to all organizations that provided data and supported our process mining research. • Thanks to the following individuals: Boudewijn van Dongen, Eric Verbeek, Ana Karla Alves de Medeiros, Minseok Song, Christian Günther, Anne Rozinat, Carmen Bratosin, R.P. Jagadeesh Chandra (JC) Bose, Ronny Mans, Maja Pesic, Joyce Nakatumba, Helen Schonenberg, Arya Adriansyah, Laura Maruster, Joos Buijs, Piet Bakker, Huub de Beer, Tobias Blickle, Andrea Burattin, Riet van Buul, Toon Calders, Jorge Cardoso, Josep Carmona, Alina Chipaila, Francisco Curbera, Marlon Dumas, Schahram Dustdar, Paul Eertink, Dyon Egberts, Dirk Fahland, Diogo Ferreira, Walid Gaaloul, Stijn Goedertier, Adela Grando, Gianluigi Greco, Dolf Grünbauer, Antonella Guzzo, Kees van Hee, Joachim Herbst, Arthur ter Hofstede, John Hoogland, Ivo de Jong, Ivan Khodyrev, Thom Langerwerf, Massimiliano de Leoni, Jiafei Li, Ine van der Ligt, Zheng Liu, Niels Lohmann, Peter Hornix, Fabrizio Maggi, Jan Mendling, Frits Minderhoud, Arnold Moleman, Marco Montali, Michael zur Muehlen, Jorge Munoz-Gama, Mariska Netjes, Andriy Nikolov, Mykola Pechenizkiy, Carlos Pedrinaci, Viara Popova, Silvana Quaglini, Manfred Reichert, Hajo Reijers, Remmert Remmerts de Vries, Stefanie Rinderle-Ma, Marcello La Rosa, Michael Rosemann, Vladimir Rubin, Stefania Rusu, Eduardo Portela Santos, Natalia Sidorova, Alessandro Sperduti, Christian Stahl, Keith Swenson, Nikola Trcka, Kenny van Uden, Irene Vanderfeesten, George Varvaressos, Marc Verdonk, Sicco Verwer, Jan Vogelaar, Hans Vrins, Jianmin Wang, Teun Wagemakers, Barbara Weber, Lijie Wen, Jan Martijn van der Werf, Mathias Weske, Michael Westergaard, Moe Wynn, Bart Ydo, and Marco Zapletal. PAGE 3
  • 5. More books • Modeling Business Processes: A Petri Net- Oriented Approach Wil van der Aalst and Christian Stahl http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=12548 PAGE 4
  • 6. Pointers IEEE Task Force on Process Mining • ProM Software: prom.sourceforge.net • Process mining: www.processmining.org • ProM 5 series nightly builds: prom.win.tue.nl/tools/prom/nightly5/ • ProM 6 series nightly builds: prom.win.tue.nl/tools/prom/nightly/ • Converting logs (MXML-based) promimport.sourceforge.net • XES: www.xes-standard.org and www.openxes.org • Papers et al.: vdaalst.com • IEEE Task Force on Process Mining: www.win.tue.nl/ieeetfpm/ PAGE 5