Slide deck from the All User Group Leaders call 3/20

1. User Group Leader All Hands Call
Erica Kuhl, Holly Goldin, Molly Masterson
March 20, 2015

2. • Intros – Holly!
• S1 Tours: Boston & Chicago
• Partner Participation
• DF15 passes update
• Reimbursement Process
• Q&A
Agenda

3. HOLLY!
We’re thrilled to announce Holly Goldin, our new leader
for the MVP and User Group Program! Holly joins us
from Atlassian where she ran their Global Community
and User Group Program. She brings her deep
expertise and fresh perspective to our beloved
customer advocacy programs.
What you’ll notice immediately is Holly infections
positive attitude and bright smile. Holly is originally from
Dallas, and like every Texan, is truly in love with
everything Texas. When she’s not fostering our most
passionate evangelists she’s traveling, cooking, and
eating amazing food. She's a lover of dogs, but her
favorite, of course, is her own Chiweenie, Zeus.

4. S1 Tours: Boston & Chicago
Sign up on Google Spreadsheets – posted inAll User Group Leaders chatter group
BOSTON CHICAGO
We need your help staffing theAdmin Zones in Boston & Chicago!

5. Partner Participation in User Groups
• It’s your OWN decision how you want to work with partners!
• YOU coach them on the best ways to engage with you and your group
• They can provide huge value in both content and sponsorship
• Encourage local participation - instead of partners joining lots of groups, join only local groups
• Encourage partners to work directly with you for message amplification

6. Dreamforce Passes Update
• We have the codes! 
• Will post the code in theAll User Group Leaders group NEXT WEEK before registration goes live
• REMINDER: only 1 pass PER group (Girly Geeks Groups will also get 1 pass per group)
– If there are leftovers, we will open it up to multiple leaders from each group

7. Reimbursement Process
• Reimbursement process is a headache! 
• BUT, it can be quicker and easier as long as you pay close attention to the guidelines…
• If it’s your first time submitting a reimbursement PLEASE be sure to fill out your bank routing info!
• Make sure you scan your receipt! NO RECEIPT = NO REIMBURSEMENT
– APwith reject the invoiceautomaticallywithout even lookingat it!
• Make sure you combine everything into ONE SINGLE PDF!
– Save your scannedreceipt as a PDF
– Save your Invoice form as a PDF
– You shouldbe able to drag and drop on top of each other to combine
– If you can’t figure out a way, you can always go to http://www.pdfmerge.com/

8. THANK YOU for bearing with us on this!
We understand that you all pay out of pocket and we want you to be reimbursed as quickly as possible
We are actively working withAP to try to make this process easier for you!
REIMBURSEMENT POLICY
INVOICE FORM

9. Q&A