1. CV
Personal Information:
Name: Mohammed Adel Zaghloul
Addressing: Riyadh, KSA
Mobile: +966543257645
E-mail:mohammedadel545@gmail.com
Birth day: 17Th
of June 1985
Nationality: Egyptian
Marital: Married
Military: Completed
Education:
Menoufia University
Faculty of electronic engineering
Department of electronics and electrical communications engineering
Degree: B.Sc. in electronics and electrical communications engineering
Grade: very good (75.66%)
Year: 2008
Graduation Project: new trends in optical communication systems
Project Grade: Excellent
Internal Courses:
 Analog and Digital Electronic Circuits Design
 Digital and Analog Communication Technologies
 Advanced Digital and Analog Control
 Switching and Networking Systems
 Microwaves and Antenna Technology
 Measurement and Devices.
 Satellite engineering
 Radar system
 Telecommunication networks planning
Training:
 Union Air Company for microcontroller training
 High tech Company for p.c boards design
 Panasonic Company for mobile and network communication

2. External Courses:
 Voice over IP System Course (VOIP AVAYA course)
 CCNA Voice Course
 N+ and CCNA Courses
 Panasonic PBX Courses (internet protocol – PBX)
 Nortel PBX Courses
 Windows XP and Server 2003 administrator Courses
 Wireless Mobile Communication (GSM-CDMA)
 PLC (programmable logic controller)
 CNC (computer numerical controller)
 Avaya ip office R6 course
Certificates:
 AVAYA (ACSS IP Telephony for Implementation).
 AVAYA (APSS for unified communication)
 AVAYA (APSS for SME communication)
 AVAYA (ACA call center)
 AVAYA (ACSS implement call center)
 AVAYA (ACSS SME communication)
 AVAYA (PA for unified communication)
 AVAYA (PA for small and medium enterprise)
 AVAYA (IP Office for implementation)
 VOIP (voice over ip certificate)
 CCNA (for network communication)
 CDMA (for mobile communication)
 PLC and CNC (for controller field)
 MCSE for computer security

3. Experience:
* Three years in Avaya business partner Company in Egypt
* One year in telecommunication network planning field and optical
fiber communication system for zain company project in Madinah as
project engineer.
*Three year in Avaya business Partner Company (resident
engineer in (National Water Company (NWC) in Riyadh.
Installing, upgrading, Programming, administration and Maintenance
Engineering in:
Avaya Voice and VOIP network:
Communication Manager Server (S8720, S8800, S8400, and S8300)
CM media server (HP DL 360 G7, HP DL 380)
Media Gateway (G650, G450, G430, G250 and G700)
Definity Severs (V4, V6, and V9)
Definity Cabinets (SCC and CMC)
Good track with Avaya communication manager
(s8700, s8500) installation, configuration, maintenance and interfaces with all
related media gateways (g650, g700, g350, g250, g450, g430, MCC1, SCC1)
Intuty audix LX server and software installation and administration
LSP, ESS and SES servers' installation and configuration
Avaya aura CM 4……5.2 ….6.2 6.3 …CM 7 and system platform , Communication
manager , utility service , presence services ,Avaya Enablement Services (AES)
,Session manager(SM) and system manager(SMGR) and Session Border Controller
(SBC) installation , maintenance and analysis .
Avaya Call Center Elite
Avaya call Management service (CMS)
Avaya one x agent Central Management (One X CM)
Avaya Workforce optimization WFO installation, maintenance and analysis.
Avaya VoIP network troubleshooting and monitoring
Ip office R5 and R6 + implementation and configuration
Optical fiber cable (splicing, test, pulling, termination, troubleshooting and tracing analysis
Nortel Voice, data, and Voice Processing:
MICS and CICS- BCM 50, 450 and 200-Call pilot 150/50
Panasonic Voice network:
A series, KX-TES, KX-TA and KX-TDA 100,200.600

4. Language: Arabic: Native English: very good
Computer Skills:
 Very good user of Microsoft windows
 Very good user of Microsoft office programs
 Good reader and searcher on internet
 C++ and java
 Path loss (special application for network design)
Soft Skills: Problem Solving Technique - Presentation skills marketing-Knowledge
Exchange
Good reader and remarking -Communication Skills Project management
Objective:
Seeking a challenge position in a multinational company, where my academic
background and Experience in Avaya PBX communication and Networking would
be employed and further Enhanced.
Welcome to contact us at Email:mohammedadel545@gmail.com, Mobile: +966543257645