1. Hussam I. Alawaj
System Administration
Khan Younis, Gaza strip, Palestine
+970598887334 & +970599740036
miami1983@hotmail.com
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OBJECTIVE
To obtain position in institution requires skills in Telecom, Networking. Carrier Relation,
and any expertise in computer
EDUCATION
Sep 2001-Jun 2006………….Islamic University of Gaza-
Gaza
Bachelor Degree in Electrical from Faculty of Engineering
Sep2000-Jun2001……………Kahn younis Secondary school
Secondary certificate with (GPA 94.1)
TRAINING COURSES
Jan 16, 2006-Jan 20, 2006………... Business performance improvement workshop in:
Financial accounting basics
Marketing
Business analysis

2. Financial statement analysis
Job hunting
May, 2006- July, 2006 …….…….. Cisco Certified Network Association CCNA
June, 2006- Aug, 2006…………… Technical Networking
Oct 2012 – Dec 2012 …………….. RHCE “ RedHat Certified Engineer
3 Dec 2012 – 12 Dec 2012 ………. Project Desgin & Proposal writing
17 Oct 2012 – 24 Oct 2012 ……… Project Life Cycle
18 May 2013 – 11 June 2013 …… CIW web security certificate
1 Dec 2013 – 31 Dec 3013 ……… Digium online Training Video
13 Mar – 1 April 2014 ………….. IPv6 training course (Cisco, Windows and Linux)

3. CERTIFICATES:
 Security:
- CIW web Security Associate
- CIW web security Essential
 Digium Asterisk VoIP
- Digium Certified Asterisk Administrator (dCAA)
- Digium Asterisk Integrator Technical Product Training
- Digium Asterisk Integrator
- Digium Switchvox Support Engineer (dSSE)
- Switchvox Sales Training (dCSP) v2
- Switchvox Cloud
- A4, A8, TE235, TE435 Telephony Boards
 VMWare:
- VMware Certified Association – Data Center Virtualization
- VMware Certified Association – Cloud
- VMware Certified Association – Workforce Mobility
EXPERIENCE:
From August 2006 - Present (Fusion Ltd. For Internet Services & Telecommunication
Systems
I’m play lot of working positions in Fusion Ltd Company from 2006 until now as the
following:
Telecom & IT Administration (10 years):
1. Network & System Administration: (9 years)
 High experience in deploying , designing , implementing ,
maintaining wired and wireless solution from end user to
enterprise
 Wimax experience (802.16 a , b and 802.16e 4g)
 Wifi , p2p , pmp solution and providing

4.  VMware administration (deeply vCenter with vSphere , more
than 30 VMs )
 Windows servers (AD , Mail , DNS , VPN , DHCP , web ,
hosting , SQL , Backup ,et..)
 Linux servers (DNS , Radius , web , squid , voip , .. )
 Miktorik OS all configuration
 Fortinet products (Fortigate Firewall , Fortimal)
 Appliansys CacheBox System
 Veaeam Backup system
 Cisco products all configuration (BGP , routing , VLANs ,
TRunking , aggregations , policy map , ACL , .. )
 Huawei , HP , netgear and 3COM Managed switches

2. Voice Administration: (6 years)
Design, monitor, report, Configure, Implement, and support VOIP
solutions as the following:
o VOIP soft switch such like Genband SBC
o Follow voice traffic with wholesale customers and suppliers
with following their NOC tickets
o VOIP SIP-Based application servers
o Build calling card, voice over broadband services and offers
using strong platform with combined services, including
prepaid and postpaid
o Related with Cisco voice products and use it in joining Toll
free access numbers or in termination process
o Related with Quintum Tenor AX, DX series
o SIP / H.323 devices
o IP-PBXs Switchvox Digium SMB and integrate it with
customized customer support ticketing system
o IVR service using Digium Appliance
o Any VoIP media gateway (cisco, Quintum, grandstream,
Linksys , ...)
3. Voice Carrier Relations: (4 years)
a. Contact telecom and VoIP providers and make interconnection
with them
b. Follow accounts , billing , statements and apply route testing
c. Use 3rd
party solution for billing integrated to Genband SBC for
some months
4. IT Automation Managed Services
a. Kaseya IT Automation Solution for managing end user and
corporate machines with automated schedule procedures like
automatic windows installing, Kaspersky and AVG antivirus

5. installing and scanning with automatic detecting and deleting of
viruses.
5. Business Process Management:
a. ARIS Business Processes Management: which help companies
and institutions to minimize the gap between AS-IS processes
and business plan process, the software is auto-documented and
help institutions to get the right position tasks with ability to
change process and improve it
b. Enhance and improve process in fusion and start in other
existing customers with their MIS systems to solve process
flow, coordinate and integrate with developers new IT
techniques with social media and broadcast IVR for landline
and mobile and with SMS notification mobile apps
6. Power Networking Fields:
a. Configuring & installing BPL system ( Broadband power line
communication )
b. Configure and install AMR (Automatic Meter Reading) system
for GDECo. – Project applied in 2007
c. Also working to integrate passive fiber with BPL for new
project (GPON/BPL)
7. Video:
a. Related with video conferencing solution which focus on
bandwidth consuming and provide SD/HD features with
(whiteboard , file transfer, record video , document sharing )
b. Use Microsoft expression encoder to build live stream solution
c. Working with E-learning and video conferencing solution
integrated with moodle , an open source of course
8. Sales Engineer
a. Work with market team for promoting , advertising fusion
campaigns , exhibition , web designs , companies relations
b. Work as sales engineer to sell fusion integrated services such
like voice + internet, hosted solution, etc. ..

6. Projects:
 WiMax School Net –UNRWA 2007
- Work as Technical and System Engineer for deploy and install mini-
towers in UNRWA schools
- installing WiMax CPEs and configure it to the Micro Base Stations
and align it
- continue support UNRWA Engineer for WiMax Maintenance
 AMR (Automatic Meter Reading ) – GEDCo 2007
- Install main controller unit in low voltage feeds
- Connect 1 phase and 3 phase digital meters to it
- Signing meters to the controller
- Install AMR system to HQ office server
- Connect AMR system with controller unit using WiMax as private
network with Eth. To Serial converter
- Learn GEDCo Engineer to how work with AMR solution from end-to-
end
 VoIP Project – Fusion 2008
- Its internal work which need to deploy and configure the following :
- Cisco VoIP gateway for connecting PRI as Access Toll Free numbers
and for Termination
- Genband SBC for switching between calling card platform and
suppliers
- SipHive Verscom Broadband and calling card platform
- GSM gateways like Hypermedia for customers
- Quintum Tenor for termination and origination
- Start publish calling card system in 2008 and pc softphone in 2010
- Use Bria, 3cx mobile dialer for iPhone and Android and start sell
customers the new business model of pricing which have high quality
routing and pure White CLI routes
 IP-PBX – Fusion 2010
- Deploy and configure Digium Switchvox AA305
- Installing PRI card and configure it
- Installing FXO card
- Configure extensions , groups , templates , access control , IVR ,
music on hold , recording , time framing ,
- Integrate this unified communication product with fusion customized
Arabic CRM system with all reporting and advanced features help
company to follow customers and solve problems , get statistics ,
evaluating , improving and all issues needed
 SAWA (online charging and Distribution)

7. - Work as project coordinator to deal with desktop programmer , web
developer , designer and me as a VoIP specialist for integrate VoIP ,
Data platforms with new web-based solution that reduce cost for
printed calling cards and internet prepaid cards with online charging
methods with any time recharge distributors and point of sales
balances
- Online reporting with customized lot of reports for daily sales , online
statistics , old printed distributed card entry store , etc..
- Use per transaction method to differentiate between 3 services
distribution percentage
Language
 Arabic : Native Language
 English : Fluent in reading , writing and speaking
 Turkish : beginning with 3 level courses
Licensing Driver License Level 3
SKILLS
 Skills in electrical and communication
 I acquired expertise in computer maintenance, and network
 I'm trained in Paltel (Telecom landline operator) by IUG
 Work in fusion for more than 9 years in the above fields
REFERENCES
References are available on request