1. Personal Information:
Mohamad Haitham Ali Mahariq
Name: Mohamad Haytham Ali Mahariq
Birth Date: 09/02/1984
Gender: Male
Nationality: Jordanian
Marital Status: Married
Cell Phone: +962 79 7527774
E-mail: Mahariq@gmail.com
CAREER OBJECTIVE
To work towards achieving greater success in my career through hard work,
Consistency and the ability to work with others to achieve organizational goals, aims and
objectives. I am looking, forward, to obtain a new different position in an esteemed
organization within the context of a team in a challenging environment where I can benefit
the most through experience, solid training and practice.
TECHNICAL SKILLS
• SECURITY
• NETWORKING
• OPERATING SYSTEMS
• SOFTWARE & HARDWARE MAINTENCANCE

2. PROFESSIONAL EXPERIENCE
October 2010 to date Doubletree by Hilton Aqaba
IT Manager
Responsible for the day-to-day support of IT systems for business systems, office
systems, computer networks, and telephony systems throughout the hotel.
Support to deliver an excellent Guest and Member experience. Maintains information
technology strategies by managing staff; researching and implementing technological
strategic solutions.
Primary Duties and Responsibilities:
• Accomplishes information technology staff results by communicating job expectations;
planning, monitoring, and appraising job results; coaching, counseling, and disciplining
employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintaining a safe and secure work environment; developing personal growth
opportunities.
• Maintains organization's effectiveness and efficiency by defining, delivering, and
supporting strategic plans for implementing information technologies.
• Directs technological research by studying Organization goals, strategies, practices, and
user projects.
• Completes projects by coordinating resources and timetables with user departments and
data center.
• Verifies application results by conducting system audits of technologies implemented.
• Preserve assets by implementing disaster recovery and back-up procedures and
information security and control structures.
• Recommends information technology strategies, policies, and procedures by evaluating
Organization outcomes; identifying problems; evaluating trends; anticipating
requirements.
• Accomplishes financial objectives by forecasting requirements; preparing an annual
budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops;
reviewing professional publications; establishing personal networks; benchmarking state-
of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

3. June 2009 – October 2010 Mövenpick Resort & Residences Aqaba
Assistant IT Manager
Work closely with the IT Manager to oversee the development, implementation, and use of
technology. Also, responsible for the efficient operation and maintenance of all computer
systems, data and voice communications activities of property.
Primary Duties and Responsibilities:
• Coordinate and oversee the IT staff’s tasks
• Troubleshoot user issues and if necessary, assign the task to the appropriate person
• Interface with supervisors and managers on current problems and future projects
• Provide updates for the monthly management reports
• Provide guidance to IT staff
• Assist in the system design of project solutions
• Ability to read, analyze, and interpret general business periodicals, professional journals,
technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers,
clients, customers, and the general public.
October 2007 – May 2009 Mövenpick Resort & Residences Aqaba
IT Coordinator
*part of the opening team of the Mövenpick Resort TalaBay as IT Task force for one month.
Coordinators serve as the links between external IT support and end-users, as well perform
general administrative tasks that help to ensure the smooth functioning of an organization's
computer system. Also, responsible for determining, developing and implementing an
organization's information technology goals. Moreover, provide an organization with day-to-day
computer support, such as installing basic software and providing updates.
Primary Duties and Responsibilities:
• Reviewing and filling internal help requests
• Monitoring computer performance for potential problems
• Administrative tasks include tracking computer-related orders and bills
• Maintaining license documentation and renewing upgrades

4. EDUCATION
01/01/2007 Jordan University Amman, Jordan
Bachelor’s Degree in Management Information Systems (MIS)
30/06/2002 Al-Nomow Al-Tarbawi School Amman, Jordan
High school, Tawjihi
SKILLS
• Loyal, Creative, hard worker and diplomatic problem solver
• Highly motivated, self-starter and a team player
• Ability to build friendships
• Ability to prioritize and remain focused on the essence of an issue
• Work well without supervision
• Skilled at learning new concepts quickly while working well under pressure
• Holds a valid Vehicle Driving License
• Play a vital role in communication with suppliers to get the best price (ie:
Internet connection deal)
SKILLS & EXPERTISE
• Customer Interaction
• Operations & Duty Management
• Hospitality Management
LANGUAGES
• Arabic: Native Language
• English: Excellent (read, written & spoken)

5. REFERENCES
• Khalid Omari (Director of Information Technology)
Khalid.omari@moevenpick.com; (+962 79 8200 310)
• Abdullah Hasanat (Cluster HR Manager
Abdullah.hasanat@moevenpick.com ; (+962 79 8200 305)
• Michel Lansen (Regional Director Brand Performance)
Michel.lansen@hilton.com
• Ehab Zaki (Dir Field Services)
Ehab.Zaki@hilton.com ; (+2 0225947010)