1. Dr Monica Trujillo
Chief Medical Information Officer
UNITINGCARE HEALTH
Regional Director of Medical
Services
ST STEPHEN’S, HERVEY BAY
Christine Giles
Chief Executive Officer
PORTLAND HOSPITAL
Libby Owen-Jones
Clinical Systems Project Director
AUSTIN HEALTH
Dr Thomas Payne MD
Medical Director, IT Services
UW MEDICINE
UNIVERSITY OF WASHINGTON
Benefits of attending
Preventing medication errors
to improve medication
safety
Ensuring system design
enables integration and
interoperability
Engaging clinicians to
ensure end user buy-in
Remaining patient centred
to achieve positive patient
safety outcomes
Key Speakers
Transitioning to
eMedication Management Systems
15th & 16th September 2015, Victoria University Convention Centre, Melbourne
Implementing eMM to drive improvements in medication safety
phone +61 2 9239 5785 fax +61 2 8188 1761 dssales@criterionconferences.com
Register 3 delegates at the ‘standard
price’ & bring a 4th delegate FREE!
Attend our closed door CIO Forum
Limited complimentary places for strategic
CIO roundtable. Apply now to avoid
disappointment.
Spaces are limited, book early to
avoid missing out!
> see inside for more
Pre & Mid
conference workshops
How to get started with
eMM implementation
How to achieve clinician
engagement
A
B
Media Partners

2. Workshops
Practical guidance to help you implement eMM in your organisation
SAVE $100 when you register
& pay by 14th August 2015*
How to achieve clinical engagement
Mid Conference Workshop B
Tuesday 15th September, 5:30pm – 8:30pm
Getting clinicians on board is possibly the most crucial element of taking
the eMM journey. The whole project can fall apart if you don’t have your key
stakeholders and end users decision support from square one. You need
the clinical community bought in, strengthening the clinical user interface
and ensuring a user friendly system is critical so consulting and designing
systems with the end user in mind is fundamental. While you are constrained
by what your software provider can offer, you need to keep the end user in
mind, the systems needs to be intuitive and user friendly. While the CIO and
Chief Pharmacist are driven by stock and cost and addressing interfacing
with other systems, the eMM system needs to hit the clinician sweet spot too.
This interactive workshop will cover the following key issues:
• Demonstrating the benefits for medication safety
• Consulting and communicating changes to those involved right across
prescription, dispensing and administration
• Electronic system support and staff training
• Getting change management right to prevent change fatigue
• Delivering a good user experience for the clinician
• Establishing good governance for meds management
• Ensuring staff feel that eMM is at the core of everything they do
Your workshop leader:
Sepehr Shakib
Director Clinical Pharmacology
Royal Adelaide Hospital
How to get started with eMM
implementation
Pre Conference Workshop A
Monday 14th September, 5:30pm – 8:30pm
Where do you start with implementing eMM? How do you start the planning
process? What needs to change first? This workshop is designed to provide
practical advice on the preparation needed to implement eMedication
management systems, taking you through the step by step journey, offering
insights into milestones defining the case for using eMM.
Attend this workshop to learn:
• How to manage competing interests in design
• Challenges and benefits of taking this journey
• Minimising risks by addressing system integration and system
interoperability
• Designing what works for your hospital
• How projects go wrong and the factors of influence
• Securing and keeping stakeholder engagement
• Planning and operationalising change management stages
• Preparing the leaders for the challenge
Your workshop leader:
Cheryl McCullagh
Director of Clinical Integration
Sydney Children’s Hospitals Network
CIO Lunch Forum
EXCLUSIVE Strategic roundtable event for Chief Information Officers
Tuesday 15th September, 1:00pm – 3:30pm
To register, call us on
+61 2 9239 5785
This discussion forum is specifically designed for Chief Information Officers,
running alongside the main conference as a ‘Chatham House Rules’ round
table group discussion. The CIO Forum provides the opportunity for one of
the most crucial stakeholders in the eMM journey to come together to share
experiences, exchange ideas, network and learn from each other and the
implementation of eMM in neighbouring hospitals or neighbouring states.
This is a closed door informal round table and working lunch in a trusted
environment with peers and colleagues working across eMM implementation.
Key areas for discussion:
• Making the business case for eMM implementation – how do we ensure
we achieve ROI on our eMM investment?
• Ensuring systems design enables integration and interoperability with
existing systems
• Demonstrating the benefits of eMM
• Improving the clinical user interface and achieving clinician buy in
There are limited places for this session, so to avoid disappointment book
your place now.

3. How To Register
Team Discounts
Register 3 delegates at the ‘standard price’ & bring a 4th delegate FREE
Please note that the standard price will be charged for team discounted registrations,
early bird prices are not available for registrations utilising team discounts.
Delegates must be registered at the same time from the same organisation in order to receive
the team discount. For larger group bookings call us on +61 2 9239 5785 to find out how you
may qualify for greater discounts.
Venue Accommodation
Victoria University Convention Centre
Level 12, 300 Flinders Street
Melbourne VIC 3000
Ph: +61 3 9919 1012
Delegate Details
Please complete: (Please photocopy for additional delegates)
DELEGATE ONE
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Signature: ___________________________________________________________
Approving Manager’s Name: _______________________________________________
Cancellations
Should you be unable to attend, a substitute delegate is welcome at no extra charge.
The company regrets that no cancellations will be refunded, course documentation will,
however, be sent to the delegate. For an event cancelled by Criterion Conferences registration
fees are fully refundable.
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Changes to Conference and Agenda:
Criterion Conferences reserves the right to alter the programme without notice and is not
responsible for any loss or damage or costs incurred as a result of substitution, alteration,
postponement or cancellation of any event.
Event Prices
If there is a package you require that is not mentioned above, please contact us and we will
be happy to provide you with a quote. GST is charged at 10%. Registration fee includes
lunch, refreshments and conference documentation. Please contact us for any special dietary
requirements. Full payment must be received prior to the conference to ensure admission.
Delegates may not “share” a pass between multiple attendees. Workshop attendees must also
register for the conference. *Early bird prices subject to availability.
CIO Lunch Forum - Bring your CIO for FREE
Bring your Chief Information Officer for FREE when you register at the ‘standard price’ for
the conference - Limited places available. Email customercare@criterionconferences.com
to secure their spot. See page 5 for more details on the CIO Lunch Forum.
How To Pay
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Please make payable to Criterion Conferences Pty Ltd & mail to Criterion Conferences,
PO Box R1478, Royal Exchange, NSW 1225, Quote 4936 on the remittance.
Please forward me an invoice Purchase Order No:__________________________
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Bank Transfers
Registration Page
Criterion Conferences ABN number: 50 878 562 414
Transitioning to eMedication
Management Systems
15th & 16th September 2015, Melbourne
aqua.3805
Rendezvous Grand Hotel, Melbourne
328 Flinders Street, Melbourne VIC 3000
Please quote “CRITERIONCON” to receive
your discounted accommodation rate!
Ph: + 61 3 9250 1888
Account Name: Criterion Conferences Pty Ltd
Branch: Broadway, NSW, Australia
Address: SHOP LG 4/5 THE BROADWAY S/C,
Broadway, NSW 2007, Australia
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Book & pay by
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Book & pay by
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Book & pay by
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CC*DS

4. To register
phone +61 2 9239 5785
fax +61 2 8188 1761
dssales@criterionconferences.com
Plus key contributions from:
Tony Abbenante
Department of Health Victoria
Dr Robin Mann
eHealth NSW
Sepehr Shakib
Royal Adelaide Hospital
Bhavini Patel
Royal Darwin Hospital
Kate Richardson
St Vincents Hospital
Barry Jenkins
Fiona Stanley Hospital
Dr Ian Coombes
Royal Brisbane and the
Womens Hospital
Silvia Fazekas
South Eastern Sydney
Local Health District
Cheryl McCullagh
Sydney Childrens Hospital Network
Sue Kirsa
Peter MacCallum Cancer Centre
Angela Ryan
eHealth NSW
Rosemary Burke
Concord Repatriation General
Hospital
SAVE $400 when
you register pay by
19th June 2015*
This conference will address how to:
• Prevent medication errors and adverse drug events to
improve patient safety
• Get system design right to ensure integration and
interoperability with existing systems
• Close the medications loop through eMM implementation
• Improve the clinical user interface, sell the vision and
achieve clinician buy in
• Remain patient centred to achieve positive patient safety
outcomes
Implementing eMM to drive improvements
in medication safety
Hospitals across Australia are beginning to think about the transition
towards the implementation of eMedication management eMM.
While all are at various stages of maturity in this implementation
there is always a crucial focus on improving patient safety. With
the national NSQHS standards fully established the need to meet
standard 4 – medication safety is critical.
Processes and systems need to be in place to evidence safe
medication management. The use of eMedication management
systems enables a clear process of medication dispensing and a
greater ability to track data and compliance with the medication
safety standard. There are obvious benefits to implementation, to
improve patient safety and drive organisational efficiency; but most
importantly to prevent medical errors and improve administration of
drugs and information flow.
•• Chief Information Officers
•• Directors of Pharmacy
•• Chief Medical Officers
•• Directors of Clinical Services
•• Directors of Nursing and
Nurse Unit Managers
•• Quality and Safety Managers
Sponsorship opportunities
We work closely with corporate partners to create unique
and innovative tailored sponsorship packages that best meet
your specific marketing, business development and corporate
entertainment objectives.
Contact Andrew Hodder on +61 2 9239 5745 or andrew.hodder@
criterionconferences.com and find out how you can make your mark
on this industry.
Who will attend?

5. Day 1
Tuesday 15th September, 2015
8:00 Registration, coffee networking
8:30 Welcome opening remarks from the Chair
Dr Robin Mann, eMM Program Director, eHealth NSW
Improving medication safety through eMM
10:00 NSW eMM journey update: The part eMedication
management can play in preventing adverse drug events
• Understanding what the problem is and why it is occurring
• What are the ways around it? Where are the solutions?
Dr Robin Mann, EMM Program Director
eHealth NSW
11:00 Morning tea networking
12:15 Using eMM systems in the context of the NSQHS standards
• Insight into audits undertaken, new implementations and error
reduction strategies
• Strategies to address high risk and IV medicines
• Interoperability of clinical systems for VTE and antimicrobial stewardship
• Achieving criteria signoff while ensuring sustainability and improvement
Kate Richardson, eMedications Pharmacist
St Vincent’s Hospital
1:00 Networking lunch
2:00 Preventing errors making the system safer
• Lessons learnt from the first NSW pilot site
• Improving safety and efficiency
• Balancing safety and alert overload
Rosemary Burke, Director of Pharmacy
Concord Repatriation General Hospital
Integration interoperability of systems
2:40 Are we there yet? From paper to integrated eMM in the
context of the greater eMR
• Cultural stages of eMR change
• Sharing the safety benefits and getting the dosage right
• Clinical champion trainees and workforce and workflow redesign
Cheryl McCullagh, Director of Clinical Integration
Sydney Childrens Hospital Network
3:30 Afternoon tea and networking
4:00 Implementing transformative change to full electronic
medication prescribing, dispensing administration
• Automating clinical care activities from prescribing to medication
administration and data sharing to improve access to patient data
• Staff training to ensure a smooth transformational change process
• Business continuity planning and building risk management into the
change process
• What are the next steps? How do you use the data and incorporate
the patients?
Libby Owen-Jones, Clinical Systems Project Director, Austin Health
4:40 Building the foundations for an integrated medications
solution
• Implementing the NSW electronic Record for Intensive Care Program (eRIC)
• Improving patient care and clinician satisfaction through effective clinical
decision support
Angela Ryan, ICCIS Program Manager – Design Stream, eHealth NSW
5:20 Closing remarks from the Chair close of Day One
CIO INTERACTIVE PANEL
11:30 eMM – Why bother?
• Selling the vision, securing funding and decision maker approval
• Demonstrating organisational efficiency potential
• Evidencing potential for increased safety and governance of systems
10:40 SPEED NETWORKING
KEYNOTE
8:40 Information Technology (IT) patient safety:
Successes, promise pitfalls to avoid
• Using IT to improve safety and quality of care
• Optimising IT tools for medication safety
• Making care more efficient with EMR
Dr Thomas Payne MD, Medical Director, IT Services
University of Washington
KEYNOTE
9:20 Victoria eMM journey update
• The vision for the future of eMM in Victoria
• How can this improve work flow and information sharing from hospital
to GP and Allied health professionals
Tony Abbenante, Manager System Integration ICT Lead
Department of Health Victoria
Mid Conference Workshop B commences
See page 5

6. Day 2
Wednesday 16th September, 2015
SAVE $200 when you register
pay by 17th July 2015*
8:00 Welcome, coffee networking
8:30 Opening remarks from the Chair
Dr Ian Coombes, Director of Pharmacy, Royal Brisbane and Womens Hospital
Adjunct Associate Professor, School of Pharmacy, University of Queensland
Implementation – eMM journey best
practice showcase
10:10 Lessons learnt from a 10 year journey to implement in the NT
• Addressing the risks associated with eMM
• Demonstrating the patient safety outcomes
• Integrating access to meds information across primary care and in-hospital
Bhavini Patel, Director of Pharmacy, Royal Darwin Hospital
10:55 Morning tea and networking
11:25 Insights from development of the national in patient
medication chart – 30 +10
• Lessons learned from prescribing error analysis
• National in-patient safety medication chart development
• Driving forward data analysis and benchmarking to improve auditing
• Facilitating training and development for safe prescribing and
medication management
Dr Ian Coombes, Director of Pharmacy, Royal Brisbane and Womens Hospital
Adjunct Associate Professor, School of Pharmacy, University of Queensland
12:10 Integrating automated dispensing robots in a closed system
• Lessons learned from early implementation for chemotherapy through to
second generation
• Using storage and picking system to improve drug accountability
Sue Kirsa, Director of Pharmacy, Peter MacCallum Cancer Centre
12:50 Closed Loop Medicines Management: The vision journey in
a new acute care hospital
• What are the design considerations and factors which influence selection of
eMM solutions
• The complexity and challenge of medicines automation implementation
• Effective governance, ownership and change management for a
successful implementation
Barry Jenkins, Chief Pharmacist, Fiona Stanley Hospital
1:30 Networking lunch
Achieving clinical engagement
2:30 Working across medical, pharmacy nursing to improve
medication management across the continuum of care
• Undertaking closed loop eMM
• eMM as part of a patients integrated EHR
• Increasing patient safety reducing adverse events
Christine Giles, Chief Executive Officer, Portland Hospital
3:10 How to make friends with clinicians influence them to be
better prescribers
• Designing intuitive systems that are user friendly
• Examples of successes and failures in implementing e-prescribing
• Delivering a good user experience for the clinician
Sepehr Shakib, Director of Clinical Pharmacology, The Royal Adelaide Hospital
3:50 Afternoon tea networking
4:50 Using staff education training to leverage medication
safety aspects of eMM systems
• eMM training challenges and opportunities
• Increasing awareness of system features to improve handling of meds
• Ensuring clear accountability and transparency during administration
Silvia Fazekas, eMEDs Project Manager
South Eastern Sydney Local Health District (SESLHD)
5:30 Closing remarks from the Chair close of Conference
HYPOTHETICAL INTERACTIVE DISCUSSION
4:20 How can we prevent medication errors?
• What will medication safety look like in 10 years’ time?
• Recognising the impact of medication errors
• What processes are being put in place to mitigate risk?
KEYNOTE
9:25 Closed loop medication: Making it happen for
the hospital the clinician
• Insights from the first fully digitally integrated hospital in Australia
• Lessons learned in clinical medication safety
• Partnering with your clinicians – the only way to do it
Dr Monica Trujillo
Chief Medical Information Officer
UnitingCare Health
Regional Director of Medical Services
St Stephen’s, Hervey Bay
KEYNOTE
8:40 Linking research the clinical environment to
progress the journey from paper to electronic
• Fit for purpose - implementing clinical decision support - to what
purpose and does it fit?
• Learning from experience, integrating research and clinical care
• Alert or fatigued, dealing with drug interactions
Associate Professor Matt Doogue, Clinical Pharmacologist
Christchurch Hospital, Otago University